Zaxby's
Last inspected: Oct 2, 2025
100
Score
The health department has logged five inspections at Zaxby's, the earliest from 2023. The most recent visit was on Oct 2, 2025. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
The trend has been favorable: violation counts have eased from around six violations to closer to zero violations per visit over the last few inspections.
The pattern that stands out is “food-contact surface soiled with food debris”, which has been cited four times.
The city-wide average for Jacksonville sits at 74, putting Zaxby's on the better side of that line. The record reflects steady performance over time.
5
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Oct 2, 2025
Routine - Food
No violations found.
100
Oct 1, 2025
Routine - Food
1 critical violation. 2 major violations. 2 minor violations.
View 5 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In makeline on left side when facing cookline blue cheese, cheese, tomatoes cut, pico 47-51F. Person in charge states items have been out of temperature for less than 4 hours, moved to walk in cooler. In right side drawers at cookline chicken 53F. Person in charge moved to walk in cooler. In breading station far left chicken filets at 45F. In walk in cooler chicken on speed rack 50-51F Person in charge states all items out of temperature for less than 4 hours, moved to walk in cooler/ freezer to rapidly chill.
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Deflector plate at ice machine in dining room with debris buildup. **Repeat Violation**
22-02-4
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee working at establishment for 13 years with no proof of training.
53B-13-5
Basic - Dead roaches on premises. Observed two dead roaches on the floor in back storage area by water heater.
35A-03-4
Basic - Floor tiles missing and/or in disrepair. Floor at cookline with damage, no longer smooth and easily cleanable. Debris buildup on for under equipment at front counter, under triple sink.
36-17-5
64
Jan 7, 2025
Routine - Food
2 critical violations. 1 major violation. 3 minor violations.
View 6 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Chicken hot holding at line at 125F. Items stored in tall pan at hot holding line. Person in charge reheated to 202F during inspection. **Corrected On-Site**
03B-01-6
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing on non chemical side of splitter at mop sink with red hose attached. Person in charge added during inspection. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute in dining room at coke machine with white debris buildup. Ice machine tabletop at front counter in dining room with debris buildup. **Repeat Violation**
22-02-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Side of flattop, exterior of sandwich press with grease buildup.
23-03-4
Basic - Equipment in poor repair. Interior of large ice machine with deteriorating interior ceiling gasket. Person in charge states due to be replaced in 2 days.
14-11-5
Basic - Floors walls, and/or ceilings soiled/has accumulation of debris. Floor at fryers with grease buildup. Wall at triple sink with debris buildup. Also, water observed on floor by prep sink.
36-73-4
58
Nov 28, 2023
Routine - Food
1 critical violation. 1 major violation. 4 minor violations.
View 6 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing backflow preventer at non chemical side of splitter with red hose attached. **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute at dining room with white buildup.
22-02-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Heavy ice buildup on floor of walk in freezer.
14-69-4
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Wear at floor at cookline, also in an area by walk in cooler. Also, walls at chemical dispenser at triple sink soiled. **Repeat Violation**
36-02-5
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Quatanery ammonium sanitizer bucket at 0ppm at front line. Person in charge remade to 200ppm. **Corrected On-Site**
21-08-4
Basic - Equipment and utensils not properly air-dried - wet nesting. Observed multiple pans wet nesting at clean dish area. **Repeat Violation**
24-08-4
64
Feb 23, 2023
Routine - Food
2 critical violations. 2 major violations. 4 minor violations.
View 8 violations
High Priority - Toxic substance/chemical improperly stored. Spray bottle containing toxic substance stored on top of napkin holder next o the single use to go ketchup packets next to front counter. Operator removed spray bottle of sanitizer to properly store. **Corrected On-Site**
41-10-4
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink. **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Portable cutting board at salad making station soiled/ stained. Also, ice chute at ice making machine in dining area soiled. Also, ice chute at ice machine at front service line soiled.
22-02-4
Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ No CFM present at the start of this inspection with four and more employees working. CFM arrived during this inspection **Corrected On-Site**
53A-05-6
Basic - Equipment or utensils not designed or constructed in a durable manner. Lid cracked on salad mix on cook line.
14-10-4
Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf next to triple sink unable to properly air dry
24-08-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach-in cooler drawers below grill soiled/ debris **Repeat Violation**
22-16-4
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Parts of floor throughout kitchen and prep area unsealed concrete.
36-02-5
50
Frequently Asked Questions
When was Zaxby's last inspected?
The most recent health inspection at Zaxby's on file is from Oct 2, 2025. The public record contains five inspections in total.
What is the most common violation at Zaxby's?
Across the inspection record, “food-contact surface soiled with food debris” has been cited four times, more than any other issue at Zaxby's.
How does Zaxby's compare to other restaurants in Jacksonville?
Zaxby's most recently scored 100 out of 100, which is higher than the Jacksonville average of 74.
Has Zaxby's inspection record improved over time?
Yes. Recent inspections at Zaxby's have averaged around zero violations per visit, down from roughly six earlier in the record.
What does a low risk rating mean?
A low risk rating at Zaxby's means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Zaxby's inspected?
Based on the inspection history on file, Zaxby's is inspected around two times per year on average.
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