Steak N Shake
Last inspected: Feb 2, 2026
64
Score
Inspectors have visited Steak N Shake 10 times, with records going back to 2022. The latest inspection on file is from Feb 2, 2026. The medium risk tier sits in the middle: not spotless, but not alarming either.
Recent inspections have found fewer violations than earlier ones, averaging around five violations lately and about 14 violations before that.
“Time/temperature control for safety food cold held” comes up most often, recorded six times in the inspection record.
Restaurants in Jacksonville average 74, so Steak N Shake trails the local norm. The record is unremarkable in either direction.
10
Inspections
1
Critical latest
2
Major latest
2
Minor latest
Inspection History
Feb 2, 2026
Routine - Food
1 critical violation. 2 major violations. 2 minor violations.
View 5 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Whipped cream in reach in cooler at milkshake station at 53F. Ambient temperature if unit 38F. Person in charge states had out during rush. Will hold on ice or time.
03A-02-5
Intermediate - Records/documents for required employee training do not contain all of the required information. Date of birth missing from training certificates. Person in charge added during inspection. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
53B-10-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels at hand wash sink by milkshake station, on back wall by dish pit. Person in charge provided at milkshake station. Soap missing from hand wash sink by dish pit, in front counter hand wash sink behind drink station. Person in charge states has on order. **Corrective Action Taken** **Repeat Violation**
31B-02-4
Basic - Floor soiled/has accumulation of debris. Floors in kitchen soiled, food debris observed behind equipment. **Repeat Violation**
36-73-4
Basic - Single-service articles not stored inverted or protected from contamination. Cups at drive through it inverted. Person in charge added lids. **Corrected On-Site** **Repeat Violation**
25-06-4
64
Aug 1, 2025
Routine - Food
3 critical violations. 3 major violations. 4 minor violations.
View 10 violations
High Priority - Wastewater backing up through floor drains. Observed wastewater backing up from dishmachine/ triple sink drain. Person in charge cleared lid stuck in drain, draining appropriately by end of inspection. Person in charge cleaned and sanitized floor. **Corrected On-Site**
28-26-5
High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. In use dishmachine testing at 0ppm during inspection. Person in charge able to fix during inspection, retested at 100ppm. **Corrected On-Site**
22-41-4
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breakers missing from 3 right hose bibs at 4 Bibb splitter. **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels and soap from hand wash sink by soda station. Person in charge provided. **Corrected On-Site**
31B-02-4
Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Person in charge unable to provide time paperwork. Person in charge printed and filled out during inspection. **Corrected On-Site**
03F-10-5
Intermediate - Records/documents for required employee training do not contain all of the required information. Missing date of birth from employee certificates.
53B-10-4
Basic - Floor soiled/has accumulation of debris. Floor and wall behind ice machine with debris buildup. Also, floor around grease receptacle in kitchen with debris buildup. Also, vent above dishmachine with mold like substance buildup.
36-73-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in reach in freezer below milkshake mix in station. **Repeat Violation**
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda plates in dining in at drive through with mold like substance buildup. Also, mold like substance buildup on selection plate in dining room ice dispenser.
23-03-4
Basic - Single-service articles not stored inverted or protected from contamination. Cups at drive through not inverted/ protected. Person in charge added lids. **Corrected On-Site** **Repeat Violation**
25-06-4
39
Nov 13, 2024
Food-Licensing Inspection
No violations found.
100
Nov 12, 2024
Food-Licensing Inspection
4 critical violations. 4 major violations. 8 minor violations.
View 16 violations
High Priority - Establishment operating without a license from the Division of Hotels and Restaurants. Operator must obtain a public food service license from the Division of Hotels and Restaurants within 60 days. Submit a license application and payment to DBPR/Bureau of Central Intake Unit, 2601 Blair Stone Rd., Tallahassee, FL 32399-0783. To apply online or obtain an application for license visit http://www.myfloridalicense.com/DBPR/hotels-restaurants/ Unable to license due to violations placed on warning. **Warning**
50-08-7
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler to left of griddle, cheese, burger, cheese 45-48F. Person in charge states placed items in unit 1 hour ago from walk in cooler. Ambient temperature of unit 48F during inspection. Person in charge moved to time control during inspection until unit can be fixed. **Corrective Action Taken** **Warning**
03A-02-5
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. Butter on line held on time for 4 hours per person in charge with no time mark. Person in charge marked appropriately. **Corrected On-Site**
03F-02-5
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing vacuum breaker on far left side of 4 way splitter, non chemical side.
29-42-4
Intermediate - Multiuse food-contact surface not smooth, free of breaks/cracks/chips/pits/crevices. Observed ice cream machine lids with cracked edges, missing pieces.
14-16-4
Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. Soap dispenser at hand wash sink at server line not functioning.
31B-06-4
Intermediate - Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Water only reaching 79F at front hand wash sink. **Warning**
27-16-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Soda nozzles at drive thru line with debris buildup. Interior of microwave on line with debris buildup.
22-02-4
Basic - Food stored on floor. Case of pickles, cases of beef stored on floor of walk in cooler/ walk in freezer.
08B-38-4
Basic - Garbage on the ground and/or pad around dumpster. Observed garbage on ground in water around far dumpster.
33-19-4
Basic - Hood filter missing from automatic fire suppression/exhaust system. Missing hood filter from main cookline far right side.
14-42-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup observed in reach in freezer, walk in freezer.
14-69-4
Basic - Old labels stuck to food containers after cleaning. Old labels observed on multiple clean dishware items.
16-46-4
Basic - Single-service articles not stored inverted or protected from contamination. Cups at drive thru not inverted.
25-06-4
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer bucket testing at 0ppm. Person in charge began remaking. Tested at 200ppm. **Corrected On-Site**
21-08-4
Basic - Floor soiled/has accumulation of debris. Floors behind ice machine, wall and floor at dishmachine with debris buildup. Also, ceiling in men amd women's restroom with mold like substance buildup.
36-73-4
25
Aug 30, 2024
Routine - Food
5 critical violations. 3 major violations. 5 minor violations.
View 13 violations
High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 6.1.2023. Verified ownership during inspection. **Repeat Violation** **Admin Complaint**
50-17-3
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cheese sauce left in container overnight at 73F. **Repeat Violation** **Admin Complaint**
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Burgers on line at 50F. Lid open during inspection, person in charge closed lid. Other items in unit at 43F or below. Retemped beef at 43F. Also, cheese sauce in container at room temperature at 73F overnight. See stop sale. Also, pasta at 45F item is above fill line. Person in charge removed excess and placed in walk in cooler. Also, butter on line at 67F. Person in charge states has been out for 2 hours. Will hold on time for remaining 2 hours. Provided time paperwork. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Toxic substance/chemical improperly stored. Chemical bottle stored next to food on shelf at pickup station. Bottle was removed. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
41-10-4
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing vacuum breaker on non chemical side of 4 way splitter. Missing from far left side. **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Paper towel dispenser at women's restroom not functional.
31B-05-4
Intermediate - Handwash sink used for purposes other than handwashing. Observed manager cleaning shake cup in hand wash sink. Spoke to person in charge. **Corrective Action Taken**
31A-11-4
Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ 4+ employees on duty with no CFM present. CFM arrived by end of inspection. **Corrective Action Taken**
53A-05-6
Basic - Floors walls, and/or ceilings soiled/has accumulation of debris. Observed debris buildup on floors under equipment, especially behind ice machine, under dishmachine. Also, mold like substance observed on ceiling in back kitchen area. Also, dust buildup observed around vent in dry storage room. **Repeat Violation**
36-73-4
Basic - Hood filter missing from automatic fire suppression/exhaust system. Missing section of hood filter at fry station. **Repeat Violation**
14-42-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in stand up reach in freezer by fry station. **Repeat Violation**
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Mold like substance observed on exterior of salt container. Person in charge removed to clean. Also, soda plates with mold like substance buildup. Also, debris buildup observed on exterior of tea urn in dining area. Also, mold like substance observed on containers holding bagged bread. Also, exterior of shake mixer with debris buildup. **Repeat Violation**
23-03-4
Basic - Single-service articles improperly stored. Case of cups stored on floor in dry storage. Also, fry containers not inverted on line. To go containers not inverted.
25-05-4
27
Mar 6, 2024
Routine - Food
7 critical violations. 1 major violation. 6 minor violations.
View 14 violations
High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 6.1.23. **Repeat Violation** **Admin Complaint**
50-17-3
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on line no longer commercially packaged raw chicken stored over bags of onion rings. Person in charge moved to appropriate location. **Corrected On-Site**
08A-02-6
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cheese portioned in containers at 105F on warmer. Person in charge states left on warmer overnight.
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In maketop to left of main cookline cheese, hot dog at 47-49F. Person in charge states has been in unit less than 4 hours. Lid open during inspection. Person in charge closed lid, iced items down, ambient of unit at 39F during inspection. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Cheese portioned in containers at 105F on warmer. Person in charge states left on warmer overnight.
03B-01-6
High Priority - Toxic substance/chemical improperly stored. Two spray bottles with blue cleaner with nozzles facing tea bags at front server area. Moved to appropriate location. **Corrected On-Site**
41-10-4
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of far left side on 4 bibb splitter at mop sink. **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. At front cookline hand wash sink water at 71F. Person in charge states hot water turned off due to leak. Also, water turned off to server dining room hand wash sink. Person in charge turned on during inspection. Both sinks testing at above 85F during inspection. **Corrected On-Site**
27-16-4
Basic - Floor soiled/has accumulation of debris. Floors soiled to left of milkshake machine. Floors soiled under front cookline hand wash sink. Floors soiled under dish pit area.
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda plates at back drive thru dispenser with mold like substance buildup. **Repeat Violation**
23-03-4
Basic - Hood filter missing from automatic fire suppression/exhaust system. Missing hood filter on right sided cookline.
14-42-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup observed on top of reach in freezer and in walk in freezer.
14-69-4
Basic - Missing drain plug at dumpster. Missing from right side of dumpster.
33-11-4
Basic - No handwashing sign provided at a hand sink used by food employees. Missing hand wash sign from hand wash sink by main cookline, front dining server area, and back hand wash sink by dry storage. Also, hand wash sink by dry storage and front dining missing soap and paper towels.
31B-04-4
23
Oct 17, 2023
Routine - Food
3 critical violations. 2 major violations. 3 minor violations.
View 8 violations
High Priority - Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 6-1-23 **Admin Complaint**
50-17-3
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. sliced Swiss cheese (46F - Cold Holding); hot dogs (45F - Cold Holding) in top of reach-in cooler next to grill. Operator stated both items were placed in cooler about 30 minutes prior. Operator placed bags of ice on both items to chill. **Corrective Action Taken**
03A-02-5
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from one non chemical side of 4 way splitter at mop sink.
29-42-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Underside of shake machine and ice cream machine in shake making station soiled. **Repeat Violation**
22-02-4
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored on rack near large fryer oil container. Operator labeled spray bottle of cleaner.
41-17-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach-in cooler in shake machine making station has accumulation of food debris.
22-16-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets on reach-in cooler across from toaster soiled. Also, gasket on walk-in-cooler soiled.
23-03-4
Basic - Objectionable odors in bathroom or other areas of the establishment. Objectionable odor in both restrooms.
36-64-5
45
Jun 9, 2023
Complaint Partial
1 critical violation. 2 major violations.
View 3 violations
Food Contact Surfaces Clean and Sanitized
FL-22
Approved Thawing Methods Used
FL-31
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
70
Jan 30, 2023
Routine - Food
5 major violations. 2 minor violations.
View 7 violations
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Operator unable to provide written procedures for clean up events. Distributed Training material during this inspection.
11-27-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on self dispensing soda machine in dining area soiled. Also, underside of spindle and surrounding areas of shake machines soiled. **Repeat Violation**
22-02-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator unable to provide proof that employees are informed of reporting symptoms related to food borne illnesses to person in charge. Distributed health form to operator during this inspection
11-26-1
Intermediate - Records/documents for required employee training do not contain all of the required information. Training date and/ or expiration missing from multiple employee food safety training certificates.
53B-10-4
Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot water at hand wash sink at front counter. Also, no hot water at hand wash sink at food pick up counter area.
27-16-4
Basic - Employee beverage container in ice machine/ice bin. Employee beverage stored in ice bin at drive thru area. Operator removed can of Red Bull from ice bin **Corrected On-Site**
12B-14-4
Basic - Equipment in poor repair. Gasket on reach-in freezer next to fryers torn. **Repeat Violation**
14-11-5
55
Jul 14, 2022
Routine - Food
2 critical violations. 2 major violations. 2 minor violations.
View 6 violations
High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee received headset , placed on head and proceeded to finish preparing sandwiches. Spoke to manager and employee on hand washing. Employee then completed the proper hand washing. **Corrective Action Taken**
12A-25-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Butter held on cook-line near grill temperature at 56F. Operator stated placed on line at 9:30 . Temperature taken at 1:30. Operator removed butter and placed in nearby cooler Also, sliced Swiss cheese (56F - Cold Holding) in make table next to grill. Cheese placed in cooler at 10a. Operator removed plastic tray from under cheese to get cheese to chill **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
Intermediate - Required employee training provided by a third-party employee training program and operator unable to provide original certificate for employees trained. All food safety certificates are photo copied. Operator Stated she will transfer to an original certificate. **Corrective Action Taken**
53B-09-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on self dispenser in dining area soiled. Also, multiple soda nozzles on self soda dispenser soiled **Repeat Violation**
22-02-4
Basic - Ceiling/ceiling tile shows damage or is in disrepair. Ceiling tiles on the back of freezer facing office are pulled away leaving an opening to ceiling.
36-32-5
Basic - Equipment in poor repair. Gasket on reach in freezer torn **Repeat Violation**
14-11-5
55
Frequently Asked Questions
When was Steak N Shake last inspected?
The most recent health inspection at Steak N Shake on file is from Feb 2, 2026. The public record contains 10 inspections in total.
What is the most common violation at Steak N Shake?
Across the inspection record, “time/temperature control for safety food cold held” has been cited six times, more than any other issue at Steak N Shake.
How does Steak N Shake compare to other restaurants in Jacksonville?
Steak N Shake most recently scored 64 out of 100, which is lower than the Jacksonville average of 74.
Has Steak N Shake's inspection record improved over time?
Yes. Recent inspections at Steak N Shake have averaged around five violations per visit, down from roughly 14 earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Steak N Shake means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Steak N Shake inspected?
Based on the inspection history on file, Steak N Shake is inspected around three times per year on average.
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