Cold Stone Creamery Southside
Last inspected: Dec 16, 2025
58
Score
Public records show seven inspections at Cold Stone Creamery Southside stretching back to 2023. On Dec 16, 2025, the health department conducted the most recent visit. Diners should read medium risk as a signal that some issues exist but aren't extreme.
The picture has improved over the last few visits: recent inspections have averaged around four violations, down from roughly eight violations earlier in the record.
“Old labels stuck to food containers after cleaning” comes up most often, recorded three times in the inspection record.
Cold Stone Creamery Southside's latest score of 58 falls below the Jacksonville average of 74. Nothing in the record is alarming, but there's room to improve.
7
Inspections
1
Critical latest
0
Major latest
8
Minor latest
Inspection History
Dec 16, 2025
Routine - Food
1 critical violation. 8 minor violations.
View 9 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing at both sides of splitter at mop sink.
29-42-4
Basic - Wet mop not stored in a manner to allow the mop to dry. Wet mop stored in mop sink.
42-01-4
Basic - Water leaking from pipe and/or faucet/handle. Observed leak at piping to main dipperwell dripping onto ground. Person in charge added catch bucket. **Corrective Action Taken**
29-11-4
Basic - Old labels stuck to food containers after cleaning. Observed old label residue on several clean dishware items stored above triple sink area. **Repeat Violation**
16-46-4
Basic - Light shield damaged/in disrepair. Light shields in walk in cooler and walk in freezer damaged and missing pieces. **Repeat Violation**
38-01-4
Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Several frozen ice cream products for customer self service packaged on site missing minimum labeling. **Repeat Violation**
02D-03-4
Basic - Interior of refrigerator or freezer in disrepair/has exposed insulation. Exposed insulation observed on interior of walk in freezer door. **Repeat Violation**
14-36-5
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Heavy ice buildup in walk in freezer.
14-69-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Vent above walk in cooler with dust accumulated. Also, standing water observed at the main ice cream reach in freezer. Floor soiled in walk in cooler. Floors at front counter area around ice cream reach in freezer with food decries buildup.
36-34-5
58
Jan 28, 2025
Routine - Food
1 critical violation.
View 1 violation
High Priority - - From initial inspection : High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 7 live flying insects in back kitchen area near rag storage and mop sink storage. Observed 3 flying insects at triple,sink drain area. Observed 2 flying insects at drain at front counter. Person in charge unable to kill during inspection. Person in charge states pest control service scheduled for a Monday. **Corrective Action Taken** **Repeat Violation** **Admin Complaint** - From follow-up inspection 2025-01-27: Observed approximately 7 live flying insects at white trash can near hand wash sink in back kitchen. Observed approximately 7 live flying insects in back kitchen around trash cans. Observed approximately 5 live flying insects under ice cream counter near drain. Person in charge began killing. **Admin Complaint** **Corrective Action Taken** - From follow-up inspection 2025-01-28: Observed approximately 5 flying insects in back kitchen near mop sink area. Observed approximately 6 flying insects at front drain area. Observed 3 flying insects near back hand wash sink. Person in charge killed until 4 flying insects remained. **Admin Complaint** **Corrective Action Taken**
35A-02-6
86
Jan 27, 2025
Routine - Food
1 critical violation.
View 1 violation
High Priority - - From initial inspection : High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 7 live flying insects in back kitchen area near rag storage and mop sink storage. Observed 3 flying insects at triple,sink drain area. Observed 2 flying insects at drain at front counter. Person in charge unable to kill during inspection. Person in charge states pest control service scheduled for a Monday. **Corrective Action Taken** **Repeat Violation** **Admin Complaint** - From follow-up inspection 2025-01-27: Observed approximately 7 live flying insects at white trash can near hand wash sink in back kitchen. Observed approximately 7 live flying insects in back kitchen around trash cans. Observed approximately 5 live flying insects under ice cream counter near drain. Person in charge began killing. **Admin Complaint** **Corrective Action Taken**
35A-02-6
86
Jan 24, 2025
Routine - Food
4 critical violations. 1 major violation. 8 minor violations.
View 13 violations
High Priority - Toxic substance/chemical improperly stored. Bathroom cleaner stored on shelf above container of comes. Person in charge moved to appropriate location. **Corrected On-Site**
41-10-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Waffle cone batter in bowl at room temperature for 1 hour per person in charge at 68F. Person in charge will hold on time for remaining 3 hours. Inspector provided time paperwork.
03A-02-5
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 7 live flying insects in back kitchen area near rag storage and mop sink storage. Observed 3 flying insects at triple,sink drain area. Observed 2 flying insects at drain at front counter. Person in charge unable to kill during inspection. Person in charge states pest control service scheduled for a Monday. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
35A-02-6
High Priority - Dented/rusted cans present. See stop sale. Two cans of pumpkin with dent that involve seam in back dry storage area. Person in charge segregated during inspection.
01B-01-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels at front hand wash sink. Person in charge supplied. **Corrected On-Site**
31B-02-4
Basic - Food stored on floor. Ice cream mix, frosting tub stored on floor in walk in cooler. Person in charge raised. **Corrected On-Site**
08B-38-4
Basic - Floors walls, and/or ceilings soiled/has accumulation of debris. Observed floor in walk in cooler, walk in freezer with debris buildup. Floors at work station, under equipment, along walls with debris buildup. Ceiling vent with dust buildup in kitchen observed. **Repeat Violation**
36-73-4
Basic - Insect control device installed over food preparation area. Observed bug lights plugged in above prep table in front counter area and in kitchen. Person in charge began moving. **Corrective Action Taken**
35B-02-4
Basic - Interior of refrigerator or freezer in disrepair/has exposed insulation. Exposed insulation observed on walk in cooler, walk in freezer door, interior of white stand up to go freezer, interior of black small reach in cooler at front counter. **Repeat Violation**
14-36-5
Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Items in self service freezer made on site missing minimum labeling information.
02D-03-4
Basic - Light shield damaged/in disrepair. Light shield in walk in cooler broken, missing pieces. **Repeat Violation**
38-01-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Grease buildup observed on shelving above waffle cone machines. **Repeat Violation**
23-03-4
Basic - Old labels stuck to food containers after cleaning. Old label residue observed on multiple clean dishware items in back storage area. **Repeat Violation**
16-46-4
33
Dec 5, 2023
Routine - Food
1 critical violation.
View 1 violation
High Priority - - From initial inspection : High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 7 flying insects at mop sink. Observed 3 flying insects by trash can stored by back door. Observed 2 flying insects under cold stone at front kitchen. **Warning** - From follow-up inspection 2023-12-05: Observed approximately 7 flying insects in back of kitchen around mop sink. Person in charge killed insects until 4 remained. **Admin Complaint** **Corrective Action Taken**
35A-02-6
86
Dec 4, 2023
Routine - Food
2 critical violations. 1 major violation. 7 minor violations.
View 10 violations
High Priority - Nonfood-grade containers used for food storage - direct contact with food. Waffle cones observed in direct contact with gray Rubbermaid roughneck container.
14-15-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 7 flying insects at mop sink. Observed 3 flying insects by trash can stored by back door. Observed 2 flying insects under cold stone at front kitchen. **Warning**
35A-02-6
Intermediate - No color/concentration comparison chart available for chemical test kit used to check sanitizer. Person in charge only able to provide test strips, no color chart to check sanitizer.
16-36-4
Basic - Floors walls, and/or ceilings soiled/has accumulation of debris. Wall behind ice cream machine with dust buildup. Ceiling vents in kitchen with dust buildup. Floors under equipment with debris buildup. Floor of walk in cooler/ wall of walk in cooler with debris buildup. Standing water observed in front of walk in freezer. **Repeat Violation**
36-73-4
Basic - Garbage on the ground and/or pad around dumpster. Garbage on ground around shared dumpster.
33-19-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup observed in walk in freezer, in small black reach in freezer, in stand up white reach in freezer. **Repeat Violation**
14-69-4
Basic - Interior of refrigerator or freezer in disrepair/has exposed insulation. Observed exposed insulation in small black cooler on front line. Also, door to walk in cooler with damage on the bottom.
14-36-5
Basic - Light shield damaged/in disrepair. Light shield in walk in cooler and walk in freezer with damage, missing pieces.
38-01-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelving where clean dishware is stored by ice cream machine with debris buildup. Also, exterior of containers holding coffee, cocoa powder with debris buildup. Also, cabinets below ice cream storage and cold stone with debris buildup. **Repeat Violation**
23-03-4
Basic - Old labels stuck to food containers after cleaning. Observed multiple containers in clean dish area with old labels, residue present. **Repeat Violation**
16-46-4
47
May 16, 2023
Routine - Food
1 major violation. 8 minor violations.
View 9 violations
Certified Food Manager Identification
FL-02
Food Obtained from Approved Sources
FL-11
Required Records Available; Shellstock Tags/Labels
FL-14
Potentially Hazardous Food Held at Proper Temperature
FL-16
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Lighting Adequate; Required Shields in Place
FL-36
Hands Clean and Properly Washed
FL-08
55
Frequently Asked Questions
When was Cold Stone Creamery Southside last inspected?
The most recent health inspection at Cold Stone Creamery Southside on file is from Dec 16, 2025. The public record contains seven inspections in total.
What is the most common violation at Cold Stone Creamery Southside?
Across the inspection record, “old labels stuck to food containers after cleaning” has been cited three times, more than any other issue at Cold Stone Creamery Southside.
How does Cold Stone Creamery Southside compare to other restaurants in Jacksonville?
Cold Stone Creamery Southside most recently scored 58 out of 100, which is lower than the Jacksonville average of 74.
Has Cold Stone Creamery Southside's inspection record improved over time?
Yes. Recent inspections at Cold Stone Creamery Southside have averaged around four violations per visit, down from roughly eight earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Cold Stone Creamery Southside means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Cold Stone Creamery Southside inspected?
Based on the inspection history on file, Cold Stone Creamery Southside is inspected around three times per year on average.
Nearby Restaurants