Chicken Salad Chick

4624 Town Crossing Dr Ste 115, Jacksonville, FL 32256
American
Last inspected: Dec 8, 2025
67
Score
Medium Risk

Chicken Salad Chick has been inspected 11 times since 2022. The newest entry in the record is dated Dec 8, 2025. Diners should read medium risk as a signal that some issues exist but aren't extreme.

Performance has remained roughly level over recent inspections, averaging near six violations each time.

The most common issue across all inspections has been “food-contact surface soiled with food debris”, showing up three times.

Restaurants in Jacksonville average 74, so Chicken Salad Chick trails the local norm. The record is unremarkable in either direction.

11
Inspections
1
Critical latest
1
Major latest
3
Minor latest
Inspection History
Dec 8, 2025
Routine - Food
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
Employee Health Policies Present
FL-03
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Lighting Adequate; Required Shields in Place
FL-36
Hot and Cold Water Available; Adequate Pressure
FL-25
Food Contact Surfaces Clean and Sanitized
FL-22
67
Jul 15, 2025
Routine - Food
2 critical violations. 2 major violations. 4 minor violations.
View 8 violations
Food Contact Surfaces Clean and Sanitized
FL-22
Hands Clean and Properly Washed
FL-08
Non-Food Contact Surfaces Clean
FL-23
Warewashing Facilities Maintained and Used
FL-24
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
Wiping Cloths Properly Used and Stored
FL-41
Lighting Adequate; Required Shields in Place
FL-36
Approved Thawing Methods Used
FL-31
50
Mar 4, 2025
Routine - Food
2 critical violations. 1 major violation. 5 minor violations.
View 8 violations
Hands Clean and Properly Washed
FL-08
Employee Health Policies Present
FL-03
Required Records Available; Shellstock Tags/Labels
FL-14
Hot and Cold Water Available; Adequate Pressure
FL-25
Warewashing Facilities Maintained and Used
FL-24
Non-Food Contact Surfaces Clean
FL-23
Food Contact Surfaces Clean and Sanitized
FL-22
Wiping Cloths Properly Used and Stored
FL-41
52
Aug 27, 2024
Complaint Full
1 minor violation.
View 1 violation
Basic - - From initial inspection : Basic - Dead roaches on premises. Observed 9 dead roaches in the following areas: 1 dead on wall behind box of chips on cook line 5 dead on floor below bag in box soda storage shelf 1 dead on top of sealed can in prep area 2 dead on floor under two compartment sink in prep area. **Warning** - From follow-up inspection 2024-08-22: Observed; one dead roach under soda machine in dining area and three dead roaches in crevice next to booth marked as "broken" next to soda machine. Person in charge tasked employees to clean dead roaches. **Admin Complaint** **Corrective Action Taken** - From follow-up inspection 2024-08-27: At callback: observed five dead roaches in the following areas: one dead roach under soda machine, two dead roaches on side of broken booths nearest soda machine area, one dead under prep table near wall and one dead roach behind vacuum in back hallway near exit door. Operator cleaned up and discarded during this inspection. **Admin Complaint**
35A-03-4
95
Aug 22, 2024
Complaint Full
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
High Priority - - From initial inspection : High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect near bag in box soda storage shelf. **Repeat Violation** **Admin Complaint** - From follow-up inspection 2024-08-22: At callback observed two flying insects by mop sink near back door and one flying insect in hallway by restrooms. **Admin Complaint**
35A-02-6
Intermediate - - From initial inspection : Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training. **Warning** - From follow-up inspection 2024-08-22: At callback person in charge stated they did not acquire proof of employee training. **Time Extended**
53B-01-5
Basic - - From initial inspection : Basic - Dead roaches on premises. Observed 9 dead roaches in the following areas: 1 dead on wall behind box of chips on cook line 5 dead on floor below bag in box soda storage shelf 1 dead on top of sealed can in prep area 2 dead on floor under two compartment sink in prep area. **Warning** - From follow-up inspection 2024-08-22: Observed; one dead roach under soda machine in dining area and three dead roaches in crevice next to booth marked as "broken" next to soda machine. Person in charge tasked employees to clean dead roaches. **Admin Complaint** **Corrective Action Taken**
35A-03-4
74
Aug 19, 2024
Complaint Full
5 critical violations. 3 major violations. 6 minor violations.
View 14 violations
High Priority - Wiping cloth sanitizer solution exceeds the maximum concentration allowed. Sanitizer Bucket (Quaternary 500+ppm) at front line area exceeds the maximum concentration allowed. Employee added more water to dilute and retest at 300ppm **Corrected On-Site**
41-27-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cut lettuce (51F - Cold Holding); broccoli salad w/ shredded cheese (48F - Cold Holding) in single door reach-in cooler near closed end of cook line. Operator stated items were placed in cooler this morning when they opened. Also, house made egg salad, multiple types of house made chicken salad, pimento cheese, cut tomatoes (48F-52F - Cold Holding) in top of flip top reach-in cooler. Employee stated items were placed in cooler about an hour ago.Requested for items to be chilled or removed to working reach-in cooler but has not been moved as of the end of this inspection. **Warning**
03A-02-5
High Priority - Sanitizer not used in accordance with the manufacturer's recommendations. Sanitizer Bucket (Quaternary 500+ppm) at triple sink. Employee added more water to dilute solution. Retested at 400ppm **Corrected On-Site**
41-28-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect near bag in box soda storage shelf. **Repeat Violation** **Admin Complaint**
35A-02-6
High Priority - Dented/rusted cans present. See stop sale. One can of black olives is dented along the seam of can. Also, one can of black olives dented and crimped along top rim of can. Stop Sale.
01B-01-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed cutting board at reach-in cooler next to hand wash sink on cook line soiled/stained **Repeat Violation**
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink on cook line used to store water pitcher. Employee removed water pitcher to properly store. **Corrected On-Site**
31A-11-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of employee food safety training. **Warning**
53B-01-5
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Reach-in cooler on cook line next to hand wash sink unable to maintain temperature of 41F and below. Observed standing water in bottom of reach-in cooler. Operator stated they have another reach-in cooler on order for replacement. **Warning**
14-74-7
Basic - Dead roaches on premises. Observed 9 dead roaches in the following areas: 1 dead on wall behind box of chips on cook line 5 dead on floor below bag in box soda storage shelf 1 dead on top of sealed can in prep area 2 dead on floor under two compartment sink in prep area. **Warning**
35A-03-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees personal belongings stored on top of bag in box soda boxes next to kitchen entry door. **Repeat Violation**
40-06-5
Basic - Floor area(s) covered with standing water. Standing water on floor on cook line and in walkway by reach-in cooler next to soda machine.
36-22-4
Basic - Single-service articles improperly stored. Box with sealed sleeves of single use cups stored on floor in back hall area next to exit door.
25-05-4
Basic - Wet mop not stored in a manner to allow the mop to dry. Wet mop stored in standing water in mop sink. Employee hung mop on hook.
42-01-4
26
May 1, 2024
Routine - Food
3 critical violations. 1 major violation. 3 minor violations.
View 7 violations
High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. Triple Sink (Quaternary 0ppm). Operator remade sanitizer solution and retested at 200ppm **Corrected On-Site**
22-43-4
High Priority - Non-food grade paper/paper towel used as liner for food container. Non food grade paper towels used in direct contact with ready to eat grapes in containers in walk-in-cooler.
14-86-1
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect near walk-in-cooler. Operator caught fly and discarded. **Corrected On-Site**
35A-02-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting board at reach-in cooler across from steamtable soiled/ stained. Also, deflector plate in ice machine soiled. **Repeat Violation**
22-02-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees personal belongings stored on soda boxes in kitchen area. Operator removed jacks and bag from soda boxes. **Corrected On-Site**
40-06-5
Basic - Single-service articles improperly stored. Box with sealed single service straws stored in cabinet with cans of paint. Operator removed box of straws to properly store. Also, box with single service plastic containers stored on floor in hallway past restroom.s operator removed plastic containers to properly store. **Corrected On-Site**
25-05-4
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Section of floor in walk-in-cooler unsealed concrete.
36-02-5
50
Dec 7, 2023
Routine - Food
No violations found.
100
Dec 5, 2023
Routine - Food
2 critical violations. 4 major violations. 3 minor violations.
View 9 violations
High Priority - Wiping cloth sanitizer solution exceeds the maximum concentration allowed. Sanitizer Bucket (Quaternary +500ppm) in prep area. Operator emptied solution and remade and retested at 300ppm **Corrected On-Site**
41-27-4
High Priority - Dented/rusted cans present. See stop sale. Two large cans of artichoke hearts dented on seam of can. One of the two cans also dented and crimped around top rim of can. Stop Sale
01B-01-4
Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot water at hand wash sink in prep area. Operator stated plumber recently repaired. Operator stated he will call plumber back. **Corrective Action Taken**
27-16-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute area in large ice machine soiled.
22-02-4
Intermediate - Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Operator stated he took Servsafe exam yesterday but hasn't received results as of yet. Operator stated he will email Servsafe when he receives it **Corrective Action Taken** **Warning**
53A-02-7
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Multiple employees food safety training certificates expired in Nov.2023
53B-14-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Portable fan on cook line soiled with dust and debris
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach-in cooler across from food warmer on cook line soiled. Also, under drawer of reach-in cooler on cookline soiled.
22-16-4
Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf next to triple sink unable to properly air dry
24-08-4
43
Feb 16, 2023
Routine - Food
4 minor violations.
View 4 violations
Basic - Ceiling tile missing. Observed missing ceiling tiles located near dining room soda station.
36-36-4
Basic - Employee with no hair restraint while engaging in food preparation. Observed employee engaging in food preparation without hair restraint. Employee placed hat on during inspection. **Corrected On-Site**
13-03-4
Basic - Single-service articles improperly stored. Observed multiple single service items stored on floor near exit door located near Dining room restrooms. Manager removed and stored properly. **Corrected On-Site** **Repeat Violation**
25-05-4
Basic - Soiled dry wiping cloth in use. Observed soiled dry wiping cloth on flip top cooler. Employee removed and placed clean wiping cloth. **Corrected On-Site**
21-10-4
82
Oct 11, 2022
Routine - Food
2 critical violations. 1 major violation. 1 minor violation.
View 4 violations
Hot and Cold Water Available; Adequate Pressure
FL-25
Approved Thawing Methods Used
FL-31
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
64

Frequently Asked Questions

When was Chicken Salad Chick last inspected?

The most recent health inspection at Chicken Salad Chick on file is from Dec 8, 2025. The public record contains 11 inspections in total.

What is the most common violation at Chicken Salad Chick?

Across the inspection record, “food-contact surface soiled with food debris” has been cited three times, more than any other issue at Chicken Salad Chick.

How does Chicken Salad Chick compare to other restaurants in Jacksonville?

Chicken Salad Chick most recently scored 67 out of 100, which is lower than the Jacksonville average of 74.

Has Chicken Salad Chick's inspection record improved over time?

Results have been roughly steady. Inspections at Chicken Salad Chick have averaged around six violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Chicken Salad Chick means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Chicken Salad Chick inspected?

Based on the inspection history on file, Chicken Salad Chick is inspected around three times per year on average.