Zaxby's

1930 Eatonton Rd, Madison, GA 30650

American

License: Food Service

Last inspected: Dec 16, 2025

Score

Low Risk

The health department has logged four inspections at Zaxby's, the earliest from 2024. Zaxby's was last inspected on Dec 16, 2025. Diners can read the low risk label as a sign that recent inspections have gone well.

The picture has improved over the last few visits: recent inspections have averaged around one violation, down from roughly four violations earlier in the record.

“Food and nonfood-contact surfaces cleanable” accounts for the largest share of issues, appearing two times across the record.

Among Madison restaurants, the typical score is 82; Zaxby's is comfortably above that bar. The full picture is one of consistent compliance.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Dec 16, 2025

Routine

1 major violation.

View 1 violation

4-2B - food-contact surfaces: cleaned & sanitized

Inspector notes: Observed QUAT sanitizer (quaternary ammonium) in 3-compartment sinks exceeding the maximum concentration allowed. The observed concentration was at 500ppm. Corrective action (CA): QUAT sanitizer shall have a concentration between150 ppm to 400ppm. PIC (Person in charge) was informed and instructed to dilute sanitizer in the 3-compartment sink to ensure the optimal concentration of 200 ppm and ensure the sanitizer dispenser is serviced.

511-6-1.05(6)(n)

Apr 28, 2025

Routine

1 critical violation. 1 major violation. 2 minor violations. 1 corrected on site.

View 4 violations

6-1A - proper cold holding temperatures

Inspector notes: Observed food items stored in the prep to cooler not held at 41°F or below. Coleslaw, tomatoes, lettuce were held between 45°F to 55°. CA: All time/temperature control for safety shall be maintained at 41°F or below for cold holding. Person in charge was informed and instructed to covered food to keep at temp since the unit lid is not in good repair. All concerned food were discarded.

511-6-1.04(6)(f)

15B - warewashing facilities: installed, maintained, used; test strips

Inspector notes: No test strip for millshake sanitizer. PIC was instructed to use QUAT sanitizer until purchase of adequate test strip.

511-6-1.05(3)(h)

4-2A - food stored covered (corrected on site)

Inspector notes: Observed several food items not covered, lettuce, coleslaw, at prep top cooler #1 (salad make table). CA: ensure food are covered unless when they are in the cooling process. All concerned food were discarded.

511-6-1.04(4)(c)

15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used

Inspector notes: Prep to cooler (make table) #1, 2 and 3 are not in good repair. They all are missing their lids.

511-6-1.05(6)(a)

Nov 13, 2024

Routine

1 major violation. 2 minor violations. 1 corrected on site.

View 3 violations

4-2B - food-contact surfaces: cleaned & sanitized

Inspector notes: Observed mold in bulk ice machine. Corrective action (CA): Bulk ice machine should be cleaned and sanitized frequently enough to preclude mold growth.

511-6-1.05(7)(b)

11A - proper cooling methods used: adequate equipment for temperature control (corrected on site)

Inspector notes: Observed coleslaw cooling in covered containers in walk-in cooler. Covers removed from containers to facilitate rapid cooling.

511-6-1.04(6)(e)

15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used

Inspector notes: Observed water buildup across bottom surface of make table cooler; not in good repair.

511-6-1.05(6)(a)

Jan 3, 2024

Followup

1 major violation. 6 minor violations. 2 corrected on site.

View 7 violations

12B - personal cleanliness

Inspector notes: Observed employees (food handlers) with artificial nails with length greater than fingertip, no longer than the tip of fingers.

511-6-1.03(5)(f)

13A - posted: permit/inspection/choking poster/handwashing

Inspector notes: Copy of the last inspection was not display at drive thru and inside the establishment.

511-6-1.02(1)(d)

12B - personal cleanliness (corrected on site)

Inspector notes: Observed employees (food handler) at grilled without hair restrain. food employees shall wear hair restraints (hair nets, caps).

511-6-1.03(5)(j)

14B - utensils, equipment and linens: properly stored, dried, handled (corrected on site)

Inspector notes: Bins (clear) wear stack wet; allow to air drying before stacking them

511-6-1.05(10)(e)

15C - nonfood-contact surfaces clean

Inspector notes: Observed single service shelf not cleaned, observed heavy dust build up.

511-6-1.05(7)(a)

17B - garbage/refuse properly disposed; facilities maintained

Inspector notes: Dumpster does not have a drain plug.

511-6-1.06(5)(o)

17D - adequate ventilation and lighting; designated areas used

Inspector notes: Observed dust accumulation on ceiling vents by walk in freezer (WIF) and chicken breading station.

511-6-1.07(5)(d)

Frequently Asked Questions

When was Zaxby's last inspected?

The most recent health inspection at Zaxby's on file is from Dec 16, 2025. The public record contains four inspections in total.

What is the most common violation at Zaxby's?

Across the inspection record, “food and nonfood-contact surfaces cleanable” has been cited two times, more than any other issue at Zaxby's.

How does Zaxby's compare to other restaurants in Madison?

Zaxby's most recently scored 90 out of 100, which is higher than the Madison average of 82.

Has Zaxby's inspection record improved over time?

Yes. Recent inspections at Zaxby's have averaged around one violation per visit, down from roughly four earlier in the record.

What does a low risk rating mean?

A low risk rating at Zaxby's means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Zaxby's inspected?

Based on the inspection history on file, Zaxby's is inspected around two times per year on average.

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