Dunkin' Donuts/Baskin-Robbins
Last inspected: Apr 1, 2026
33
Score
Dunkin' Donuts/Baskin-Robbins has been inspected six times since 2024. Dunkin' Donuts/Baskin-Robbins was last inspected on Apr 1, 2026. A high risk tier suggests the facility had a rough recent inspection, with multiple violations on record.
The picture has gotten worse over the last few visits, with the average climbing from around nine violations to closer to 11 violations.
The most common issue across all inspections has been “food and nonfood-contact surfaces cleanable”, showing up 14 times.
Compared to other Madison restaurants (averaging 82), there's room to close the gap. The pattern in the record is worth a careful look.
6
Inspections
1
Critical latest
4
Major latest
11
Minor latest
Inspection History
Apr 1, 2026
Routine
1 critical violation. 4 major violations. 11 minor violations. 1 corrected on site.
View 16 violations
6-1A - proper cold holding temperatures
Inspector notes: Observed food items (yellow, white, cream cheese) in the sandwich prep cooler not held at 41°F or below as required. The range temperature was between 54°F and 56°F. All time/temperature control for safety foods shall be 41°f or below for cold holding. COS: All the concerned foods were discarded.
511-6-1.04(6)(f)
2-2D - adequate handwashing facilities supplied & accessible
Inspector notes: Observed hand washing sinks with hot water lower than 85°F for more than 15 seconds and easily fluctuated from 69°F, 75°F, and 90°F (Both hands washing sinks). Corrective action: Hand-washing sinks shall be maintained at 85°F or higher constantly. The person in charge was informed and instructed to have the water heater and plumbing serviced. (Please email the pec sheet of the water heater)
511-6-1.06(2)(c)
2-2D - adequate handwashing facilities supplied & accessible
Inspector notes: Observed the backhand-washing sink with Residues that caused it to be clogged. CA: Hand washing sink must be used for hand washing only and must remain accessible, unclogged, and cleaned at all times to allow proper hand washing and prevent contamination. The dump sink must be used to dump residue.
4-2B - food-contact surfaces: cleaned & sanitized
(corrected on site)
Inspector notes: Observed pink/ black mold-like substances on the top surface and the inner surface of the ice machine. CA: Ensure all food contact surfaces are cleaned and sanitized frequently to prevent mold-like substance buildup. COS: The ice machine was empty during the inspection, and PIC purchased ice from another retail store. Temporary ice purchases until the Unit is cleaned and sanitized.
511-6-1.05(7)(b)
16A - hot and cold water available; adequate pressure
Inspector notes: Inadequate constant hot water in multiple sinks (hand-washing sink, dump sink, men's and women's restroom sink) in the establishment's water heater shall be serviced.
511-6-1.06(1)(g)
2-2D - adequate handwashing facilities supplied & accessible
Inspector notes: No paper towels or dryer provided to the back hand-washing sink as required. CA: every hand-washing sink shall be provided with a paper towel or a proper dryer method to ensure proper hand washing.
511-6-1.07(3)(c)
12B - personal cleanliness
Inspector notes: Observed employees at the beginning of the inspection without proper hair restraints as required. Ensure all food employees wear a hair restraint at all times. Caps, visors, and hair nets are allowed.
511-6-1.03(5)(j)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: The sandwich prep top cooler is not able to maintain food at the proper temperature, 41°F below. The ambient was 59°F. PIC was informed that the unit shall be serviced today, 04/01/2026, and instructed to contact the health authority when service is required for an equipment follow-up. Until than the bottom two drawers shall be used as a temporary correction. Alos the unit shall be replaced due to repeated cold holding (cold holding) within 30 days. The specification sheet shall be submitted for approval.
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Handwashing sink in the back kitchen is not sealed to the wall as required
511-6-1.05(4)(b)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Gaskets connected the top part of the ice machine to the bottom part are peeling and creating openings. The ice machine shall be serviced because it is not in good repair.
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: The spatula used for the coffee mix was observed with heavy stains and burned, not in good repair. It was discarded.
511-6-1.05(6)(q)
16B - plumbing installed; proper backflow devices
Inspector notes: Back hand-washing sink is not properly draining.
511-6-1.06(2)(r)
17A - toilet facilities: properly constructed, supplied, cleaned
Inspector notes: No toilet paper in the women's restroom. COS: Toilet paper was provided during the inspection.
511-6-1.06(2)(h)
17C - physical facilities installed, maintained, and clean
Inspector notes: Mop not hung to dry. COS: Mop was hung during the inspection.
511-6-1.07(5)(f)
17C - physical facilities installed, maintained, and clean
Inspector notes: Mop not hung to dry. COS: Mop was hung during the inspection.
511-6-1.07(5)(f)
18 - insects, rodents, and animals not present
Inspector notes: The back door is not properly tight-fitting after self-closing and has gaps through.
511-6-1.07(2)(m)
33
Feb 16, 2026
Routine
1 critical violation. 2 major violations. 10 minor violations.
View 13 violations
6-1A - proper cold holding temperatures
Inspector notes: Observed food items (sausages, turkey sausage, sour cream, and cheese) in the sandwich prep cooler were not held at 41°F or below. The temperature of the foods in question was between 42°F and 56°F. All time/temperature control for safety foods shall be 41°f or below for cold holding. COS: All the concerned foods were discarded.
511-6-1.04(6)(f)
4-2B - food-contact surfaces: cleaned & sanitized
Inspector notes: Observed pink/ black mold-like substances on the top surface and the inner surface of the ice machine. CA: Ensure all food contact surfaces are cleaned and sanitized frequently to prevent mold-like substance buildup. The ice machine shall be cleaned by 02/16/2026
511-6-1.05(7)(b)
12B - personal cleanliness
Inspector notes: Observed a food employee with nails longer than their fingertips. Ensure nails are no longer at the fingertip.
511-6-1.03(5)(f)
14B - utensils, equipment and linens: properly stored, dried, handled
Inspector notes: The coffee filter stored on the top of the brew machine was observed not to be covered as required.
511-6-1.05(10)(g)
14C - single-use/single-service articles: properly stored, used
Inspector notes: Observed a single service spoon stored in a single service cup without protection or inverted as required.
511-6-1.05(10)(e)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: The sandwich prep top cooler is not able to maintain food to proper temperature at 41°f bellow. The ambient was 47°F. Please contact the health authority when serviced and provide a plan of action on when the unit will be replaced, as discuss las inspection due to repeated cold holding violation
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Observed food residue on the shelves located in the walk-in cooler.
511-6-1.05(1)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Handwashing sink in the back kitchen is not sealed to the wall as required.
511-6-1.05(4)(b)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Observed heavy ice buildup in the ice cream machine in the front service area
511-6-1.05(6)(a)
18 - insects, rodents, and animals not present
Inspector notes: The back door is not properly tight-fitting and has gaps passing through.
511-6-1.07(2)(m)
12B - personal cleanliness
Inspector notes: Observed food employees without hair restraints as required. Cap, visor, and hairnets are allowed.
511-6-1.03(5)(j)
14A - in-use utensils: properly stored
Inspector notes: Observed ice scoop stored on counter without a cover or protection as required.
511-6-1.04(4)(k)
14B - utensils, equipment and linens: properly stored, dried, handled
Inspector notes: Observed a clear pans wet stacking stores on the 3compartment sink. Ensure they are fully air-dried.
511-6-1.05(10)(e)
43
Jul 8, 2025
Routine
1 critical violation. 1 major violation. 3 minor violations. 1 corrected on site.
View 5 violations
6-1A - proper cold holding temperatures
(corrected on site)
Inspector notes: Observed food items (sausages, turkey sausage, sour cream, and cheese) in the prep top cooler (used for making table sandwiches) were not held at 41°F or below. The temperature of the concerned foods was between 49°F to 50°F. All time/temperature control for safety foods shall be 41°f or below for cold holding. COS: All the concerned foods were discarded.
511-6-1.04(6)(f)
8-2B - toxic substances properly identified, stored, used
Inspector notes: Observed sanitizer at the 3-compartment sink was too strong (More than 400 ppm). Corrective action (CA) Sanitizer concentration must be between 150ppm to 400ppm. The person in charge was informed to add fresh water and used a test trip to make sure the concentration is between 150 to 400 ppm at every use. Also, the chemical dispenser shall be service.
511-6-1.07(6)(e)
13A - posted: permit/inspection/choking poster/handwashing
Inspector notes: The current inspection report not displayed at the Drive Tru
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Ice buildup around and inside the ice cream freezer at the front service.
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: The sandwich make table (prep top cooler) is not able to maintain food at 41°F or below. The ambient was 56°F. Also observed water inside the compartment and must be foxes or replace.
511-6-1.05(6)(a)
67
May 27, 2025
Routine
1 critical violation. 2 major violations. 10 minor violations. 1 corrected on site.
View 13 violations
6-1A - proper cold holding temperatures
Inspector notes: Observed food items- sausage, cream cheese, white American cheese, cheese, egg- on the make table (sandwich) not held at 41°F or below. The temperatures of the foods were between 45°F and 50°F. Corrective action (CA): All time/temperature control for safety (TCS) foods shall be 41°F or below for cold holding. Corrected on-site: all concerned foods were discarded.
511-6-1.04(6)(f)
15B - warewashing facilities: installed, maintained, used; test strips
Inspector notes: No sanitizer test trip as required
511-6-1.05(6)(p)
4-2B - food-contact surfaces: cleaned & sanitized
(corrected on site)
Inspector notes: Observed mold-like substance on the surface of the ice cream freezer at front service and the top inside the ice machine in the main Kitchen. Ensure all food contact surfaces are clean and sanitized frequently to prevent mold accumulation or buildup. Person in charge was informed and instructed to clean the surface before the end of today's shift, 5/27/2025. COS: Surfaces were cleaned and sanitized during the inspection.
511-6-1.05(7)(b)
13A - posted: permit/inspection/choking poster/handwashing
Inspector notes: The current inspection report was not displayed in public view inside the establishment and drive-thru as required.
511-6-1.02(1)(d)
14A - in-use utensils: properly stored
Inspector notes: Observed ice scoops stored in the ice bins and the handles touching in two ice bins located at the front service.
511-6-1.04(4)(k)
14A - in-use utensils: properly stored
Inspector notes: Observed a single service cup and scoop stored inside the white sugar container at the front service. Ensure not to use a container with no handle. If you use a container with a handle, ensure the handle does not touch the food.
511-6-1.04(4)(k)
14C - single-use/single-service articles: properly stored, used
Inspector notes: Observe single service cup use as a cup stored in the white sugar container at the front service. A single service article cannot be used as a measuring cup /reused.
511-6-1.05(6)(r)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Observed build-up of ice on floor of the walk-in freezer
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Heavy buildup of ice around and inside the ice cream freezer at the front service.
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: The sandwich make table is not able to maintain food at 41°F, and the front service cooler shall be serviced. Please reach out to the health authority for a follow-up equipment checkup.
511-6-1.05(6)(a)
17A - toilet facilities: properly constructed, supplied, cleaned
Inspector notes: No paper towel provided in women's and men's restrooms for the restroom exit door if it must-touch handle as required. Cos: Restrooms, towels papers were replaced during inspection.
511-6-1.06(2)(h)
18 - insects, rodents, and animals not present
Inspector notes: The back door was open at the beginning of the inspection. Ensure all outer openings are closed.
511-6-1.07(2)(m)
18 - insects, rodents, and animals not present
Inspector notes: Observed window at drive-thru open for serving the customer and remained open while the customer item order was prepared. If the window must be open for customer air curtains are required.
511-6-1.07(2)(m)
43
Dec 27, 2024
Routine
1 critical violation. 6 minor violations. 4 corrected on site.
View 7 violations
6-1A - proper cold holding temperatures
Inspector notes: Observed food items- sausage, turkey, cheese, eggs- in the make table (sandwich) and cooler #8 - coffee creamer) not held at 41°F or below. The temperatures of the foods were between 46°F and 55°F. Corrective action (CA): all time/temperature control for safety (TCS) foods shall be 41°F or below for cold holding. Corrected on-site: all concerned foods were discarded.
511-6-1.04(6)(f)
12B - personal cleanliness
(corrected on site)
Inspector notes: Observed food employees without hair restraints. food workers, employees, or handlers shall wear a hair restraint. Cap, visor, and hairnets are allowed. Cos: Visors were used as a hair restrain.
511-6-1.03(5)(j)
12B - personal cleanliness
(corrected on site)
Inspector notes: Observed food employees with a watch while handling food. no more than a plain wedding band. COS- watches were removed
511-6-1.03(5)(g)
14A - in-use utensils: properly stored
(corrected on site)
Inspector notes: Observed ice scoops stored in the ice bins and the handles touching in two ice bins located at the front service. COS: Scoops were removed to be washed
511-6-1.04(4)(k)
14C - single-use/single-service articles: properly stored, used
(corrected on site)
Inspector notes: Observed single-service cup boxes stored on the floor next to the back door. COS: boxes were removed
511-6-1.05(10)(e)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: The sandwich make table is not able to maintain food at 41°Fand the front service cooler with an ambient of 46°F shall be serviced. Please reach out to the health authority for a follow-up equipment checkup.
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: observed buildup of ice in walk-in freezer
511-6-1.05(6)(a)
64
Jun 18, 2024
Routine
1 critical violation. 7 minor violations.
View 8 violations
6-1A - proper cold holding temperatures
Inspector notes: Observed food items- eggs, cheese, cream cheese, sausage- in the make table at the main kitchen not held at 41°F or below. The temperatures of the foods were between 46°F and 50°F. Corrective action (CA): all time/temperature control for safety (TCS) foods shall be 41°F or below for cold holding. Corrected on-site: all concerned foods were discarded.
511-6-1.04(6)(f)
12B - personal cleanliness
Inspector notes: Observed food employees without hair restraints. food workers, employees, or handlers shall wear a hair restraint. Cap, and visor hairnets are allowed.
511-6-1.03(5)(j)
14A - in-use utensils: properly stored
Inspector notes: Observed ice scoops stored in the ice bins and the handles touching in two ice bins located at the front service.
511-6-1.04(4)(k)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: The make table in the main kitchen is not in good repair. the ambient temperature was 50°F and cannot hold food at 41°F or below. Make table shall be serviced and the person in charge was informed to contact the health department for a follow-up inspection.
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Observed buildup of ice in the Walk-in freezer and display freezer at front service.
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Observed buildup of ice in the Walk-in freezer and display freezer at front service.
511-6-1.05(6)(a)
15A - food and nonfood-contact surfaces cleanable, properly designed, constructed, and used
Inspector notes: Observed buildup of ice in the Walk-in freezer and display freezer at front service.
511-6-1.05(6)(a)
18 - insects, rodents, and animals not present
Inspector notes: Observed gabs and light passing through on the side bottom of the back door. Outer doors shall be tight-fitting.
511-6-1.07(2)(m)
61
Frequently Asked Questions
When was Dunkin' Donuts/Baskin-Robbins last inspected?
The most recent health inspection at Dunkin' Donuts/Baskin-Robbins on file is from Apr 1, 2026. The public record contains six inspections in total.
What is the most common violation at Dunkin' Donuts/Baskin-Robbins?
Across the inspection record, “food and nonfood-contact surfaces cleanable” has been cited 14 times, more than any other issue at Dunkin' Donuts/Baskin-Robbins.
How does Dunkin' Donuts/Baskin-Robbins compare to other restaurants in Madison?
Dunkin' Donuts/Baskin-Robbins most recently scored 33 out of 100, which is lower than the Madison average of 82.
Has Dunkin' Donuts/Baskin-Robbins' inspection record improved over time?
No. Recent inspections at Dunkin' Donuts/Baskin-Robbins have averaged around 11 violations per visit, up from roughly nine earlier in the record.
What does a high risk rating mean?
A high risk rating at Dunkin' Donuts/Baskin-Robbins means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Dunkin' Donuts/Baskin-Robbins inspected?
Based on the inspection history on file, Dunkin' Donuts/Baskin-Robbins is inspected around three times per year on average.
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