Popeyes Louisiana Kitchen #163

5581 Soutel Dr, Jacksonville, FL 322193466
American
Last inspected: Apr 1, 2026
100
Score
Low Risk

Across the available record, Popeyes Louisiana Kitchen #163 has 11 inspections on file, the first dated 2022. On Apr 1, 2026, the health department conducted the most recent visit. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.

Things have been moving the wrong way, with the rolling count rising from around four violations to closer to seven violations per visit.

The most common issue across all inspections has been “floor, walls and/or ceilings soiled/has accumulation of debris”, showing up four times.

Popeyes Louisiana Kitchen #163's latest score of 100 sits above the Jacksonville average of 74. The inspection history reads as standard for a restaurant of this size.

11
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Apr 1, 2026
Complaint Partial
No violations found.
100
Dec 8, 2025
Complaint Full
2 critical violations. 2 major violations. 8 minor violations.
View 12 violations
Procedures for Responding to Vomiting/Diarrheal Events
FL-05
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Food Contact Surfaces Clean and Sanitized
FL-22
Equipment Adequate to Maintain Product Temperature
FL-29
Toxic Substances Properly Identified, Stored, Used
FL-32
Proper Sanitizer Contact Time and Concentration
FL-33
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Lighting Adequate; Required Shields in Place
FL-36
Wiping Cloths Properly Used and Stored
FL-41
Single-Use/Single-Service Articles Properly Stored and Used
FL-45
Warewashing Facilities Maintained and Used
FL-24
37
Sep 8, 2025
Routine - Food
1 critical violation. 1 major violation. 6 minor violations.
View 8 violations
Food Received at Proper Temperature
FL-12
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Proper Sanitizer Contact Time and Concentration
FL-33
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Lighting Adequate; Required Shields in Place
FL-36
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
Plumbing Maintained; Sewage Disposal
FL-51
43
May 6, 2025
Complaint Partial
1 minor violation.
View 1 violation
Basic - Dead roaches on premises. 1 dead roach observed on floor of cook line. Manager discarded. **Corrected On-Site**
35A-03-4
95
Mar 27, 2025
Routine - Food
6 minor violations.
View 6 violations
Basic - Ceiling tile missing. On cook line, one tile missing in corner right of fryers. Also, in lobby by doorway to bathrooms, one tile missing.
36-36-4
Basic - Covered waste receptacle not provided in women's bathroom. No covered trash can in women's room.
32-12-6
Basic - Floor tiles missing and/or in disrepair. On cook line, three tiles missing in front of breading station. Also, in dish area one tile missing in front of triple sink.
36-17-5
Basic - Floor, walls and/or ceilings soiled/has accumulation of debris. Ceiling through out kitchen has build up of grease. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. On front line, in cabinet under register by warming station, food debris build up. **Repeat Violation**
23-03-4
Basic - Single-service articles improperly stored. In lobby by soda machine, case of paper towels on floor. Manager removed from floor. **Corrected On-Site**
25-05-4
74
Aug 15, 2024
Routine - Food
2 critical violations. 3 minor violations.
View 5 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect in kitchen.
35A-02-6
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. In warmer unit at sandwich make station, chicken breast (116F - Hot Holding). Manager opted to discarded instead of reheat.
03B-01-6
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling vents have dust build up in kitchen and triple sink area.
36-34-5
Basic - Floor, wall and or ceilings soiled/has accumulation of debris. Wall and ceilings at water heater is soiled with mold-like substance. Ceiling throughout kitchen has build up of grease. Floor under front counter has build up. Floor under fryers is soiled. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan guard in walk in cooler has dust build up. **Repeat Violation**
23-03-4
64
Mar 8, 2024
Complaint Partial
1 major violation.
View 1 violation
Intermediate - Handwash sink used for purposes other than handwashing. Hand washing sink on cook line has pan insert stored inside. Insert removed. **Corrected On-Site**
31A-11-4
90
Jan 11, 2024
Routine - Food
3 critical violations. 2 major violations. 4 minor violations.
View 9 violations
High Priority - Stop Sale issued on time/temperature control for safety food due to time abuse. Time/temperature control for safety food held using time as a public health control not discarded at the end of the period. See stop sale. Fried chicken in pass through window not discarded at end time. Manager discarded chicken.
01B-02-5
High Priority - Time/temperature control for safety food held using time as a public health control not discarded at the end of the period. See stop sale. Fried chicken in pass through window not discarded at end time. Manager discarded chicken.
03F-04-5
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing on faucet under triple sink where black hose is attached. Manager states that breaker has been ordered. **Corrective Action Taken**
29-34-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of ovens in back kitchen area.
22-02-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. No written plan available. Inspector emailed Form 5030-104 (Clean Up Instructions for Vomitting/Diarrhea). **Corrective Action Taken**
11-27-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under front counter. Floor under fryers in kitchen. Floor in small storage area by managers desk. Floor under racks in walk in cooler. Floor in outside storage area. Walls in prep area. Wall by drive through window. Wall under triple sink in kitchen. **Repeat Violation**
36-73-4
Basic - Garbage enclosure area in disrepair. Fence does not close properly and back wall is broken.
33-24-4
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Floor in outside storage area. **Repeat Violation**
36-02-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelves in front counter area. **Repeat Violation**
23-03-4
43
Jul 10, 2023
Routine - Food
7 minor violations.
View 7 violations
Basic - Ceiling/ceiling tile shows damage or is in disrepair. Multiple damaged or missing tiles due to active ceiling leak around drink station and bathroom hallway.
36-32-5
Basic - Floor soiled/has accumulation of debris. Under front counter, around water heater, under large ice machine in prep area, and under fryers on cook line. **Repeat Violation**
36-73-4
Basic - Floor tiles missing and/or in disrepair. Multiple missing floor tiles throughout kitchen area. **Repeat Violation**
36-17-5
Basic - Floors not constructed to be easily cleanable. Sections of floor missing grout in kitchen area. **Repeat Violation**
36-12-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Racks in walk in cooler near door. Interior underside of warming unit between front counter and cook line. Interior of cabinets near drive through window. **Repeat Violation**
23-03-4
Basic - Outer openings not protected with self-closing doors. Exterior door of outside food storage shed. **Repeat Violation**
35B-03-4
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Outside food storage shed. **Repeat Violation**
36-02-5
70
Feb 2, 2023
Complaint Full
4 minor violations.
View 4 violations
Non-Food Contact Surfaces Clean
FL-23
Proper Sanitizer Contact Time and Concentration
FL-33
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Lighting Adequate; Required Shields in Place
FL-36
70
Aug 29, 2022
Routine - Food
2 critical violations.
View 2 violations
High Priority - - From initial inspection : High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw chicken (46F - Cold Holding) sitting in melted ice bath on cook line, per manager chicken has been there less then an hour, employee replaced ice. fried chicken nuggets (47F - Cold Holding) in small reach in cooler by cook line, per manager bag has been taken in and out for less then 1 hour, chicken placed in walk in cooler. **Corrective Action Taken** **Repeat Violation** **Admin Complaint** - From follow-up inspection 2022-08-29: Fried shrimp (46F - Cold Holding); french fries (47F - Cold Holding) in small reach in cooler by cook line, per manager both items have been in cooler since last night. **Admin Complaint**
03A-02-5
High Priority - - From initial inspection : High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 1 live flying insect in dining area. Approximately 4 live flying insects throughout kitchen area. **Repeat Violation** **Admin Complaint** - From follow-up inspection 2022-08-29: 1 live flying insect around cook line. 2 live flying insects in dining area. **Time Extended**
35A-02-6
74

Frequently Asked Questions

When was Popeyes Louisiana Kitchen #163 last inspected?

The most recent health inspection at Popeyes Louisiana Kitchen #163 on file is from Apr 1, 2026. The public record contains 11 inspections in total.

What is the most common violation at Popeyes Louisiana Kitchen #163?

Across the inspection record, “floor, walls and/or ceilings soiled/has accumulation of debris” has been cited four times, more than any other issue at Popeyes Louisiana Kitchen #163.

How does Popeyes Louisiana Kitchen #163 compare to other restaurants in Jacksonville?

Popeyes Louisiana Kitchen #163 most recently scored 100 out of 100, which is higher than the Jacksonville average of 74.

Has Popeyes Louisiana Kitchen #163's inspection record improved over time?

No. Recent inspections at Popeyes Louisiana Kitchen #163 have averaged around seven violations per visit, up from roughly four earlier in the record.

What does a low risk rating mean?

A low risk rating at Popeyes Louisiana Kitchen #163 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Popeyes Louisiana Kitchen #163 inspected?

Based on the inspection history on file, Popeyes Louisiana Kitchen #163 is inspected around three times per year on average.