Mcdonald's 34803

5320 Norwood Ave, Jacksonville, FL 32208
American
Last inspected: Jan 28, 2026
55
Score
Medium Risk

Mcdonald's 34803 has been inspected 15 times since 2022. The most recent report on file is from Jan 28, 2026. A medium risk score generally means inspectors found things to fix, though most weren't urgent.

Recent visits have flagged more than earlier ones: around eight violations per visit lately, up from roughly three violations before.

When inspectors have written things up, “nonfood-contact surface soiled with grease” has been the most frequent reason, cited five times.

That's lower than the typical Jacksonville restaurant, which scores around 74. Nothing in the record is alarming, but there's room to improve.

15
Inspections
1
Critical latest
2
Major latest
5
Minor latest
Inspection History
Jan 28, 2026
Complaint Full
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In walk-in freezer, cases of raw beef steak stored over open case of strawberry pies. Operator had employee move beef steaks to proper storage level. **Corrected On-Site**
08A-02-6
Intermediate - Handwash sink used for purposes other than handwashing. At fry station handwash sink, employee rinsed filter holder for coffee dispenser.
31A-11-4
Intermediate - No soap provided at handwash sink. At dish area, no soap at handwash sink.
31B-03-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. At ice machine, black mold-like substance on deflection plate.
22-20-5
Basic - Buildup of food debris/soil residue on equipment door handles. At make line under counter reach-in cooler, gaskets on both sides have build up of food debris. At fry station, shelf over hot holding unit has build up of salt debris. At dining area drink station, cabinet under soda dispenser soiled with black residue.
23-24-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line flat tops, floor under equipment has grease build up.
36-73-4
Basic - Old labels stuck to food containers after cleaning. At make line, multiple clean blue plastic containers have old labels attached. Operator removed all labels. **Corrected On-Site**
16-46-4
Basic - Single-service articles not stored inverted or protected from contamination. At pick up drive thru, sleeve cup dispensers missing covers. Operator covered all sleeves. **Corrected On-Site**
25-06-4
55
Sep 16, 2025
Complaint Full
2 critical violations. 1 major violation. 3 minor violations.
View 6 violations
High Priority - Time/temperature control for safety food not cooled from ambient temperature to 41 degrees Fahrenheit within four hours. See stop sale. In reach-in cooler at prep area, rehydrated onions (54-57F - Cooling 4.5 hours)
01B-38-5
High Priority - Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. In reach-in cooler at prep area, rehydrated onions (54-57F - Cooling 4.5 hours)
03D-06-5
Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. In reach-in cooler at prep area, rehydrated onions (54-57F - Cooling 4.5 hours). Onions in cups covered with plastic wrap.
03D-15-4
Basic - Floor tiles missing and/or in disrepair. At walk-in cooler entrance, 2 floor tiles broken
36-17-5
Basic - No conspicuously located ambient air temperature thermometer in holding unit. At drink station, cream reach-in cooler missing ambient thermometer.
05-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At front counter area, nozzle on icee dispenser has build up. Manager cleaned. **Corrected On-Site**
23-03-4
58
Mar 18, 2025
Routine - Food
3 critical violations. 1 major violation. 6 minor violations.
View 10 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. In walk-in cooler, partial case of bottle water stored on and next to raw hamburgers. Operator moved bottle water. **Corrected On-Site**
08A-05-6
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. At bagging station, employee stocked butter container and did not put new time sticker on container. Inspector observed employee put butter in service 10 minutes earlier, operator marked time. **Corrected On-Site**
03F-02-5
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. At dumpster enclosure, hose bibb missing back flow preventer. Operator supplied during inspection. **Corrected On-Site**
29-34-4
Intermediate - Records/documents for required employee training do not contain all of the required information. Establishment has print out of food safety training, does not have date of birth or date completed. Establishment also has paper documentation but not for all employees hired over 60 days.
53B-10-4
Basic - Single-service articles not stored inverted or protected from contamination. At drive thru drink station, cups in dispenser not covered. At front drink station, coffee filters not protected. Operator moved coffee filters. **Corrective Action Taken**
25-06-4
Basic - Duct tape used on nonfood-contact surface. At cook line, duct tape used on notice on slide top reach-in freezer. Operator removed. **Corrected On-Site**
14-71-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. At prep area, employee yogurt in bottom section of reach-in cooler, not segregated/identified. Employee removed from reach-in cooler. **Corrected On-Site**
08B-49-4
Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. At front drink station, plastic stirrers in standing water at 67°f. Operator removed from standing water. **Corrected On-Site**
10-07-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters over flat top have grease build up.
23-03-4
Basic - Open dumpster lid. One lid open on dumpster. Operator closed. **Corrected On-Site**
33-16-4
43
Apr 1, 2024
Complaint Partial
No violations found.
100
Jan 26, 2024
Complaint Full
1 major violation. 3 minor violations.
View 4 violations
Intermediate - Handwash sink used for purposes other than handwashing. At handwash sink by triple sinks, empty spray bottle stored in sink. Manager removed. **Corrected On-Site**
31A-11-4
Basic - Garbage on the ground and/or pad around dumpster. At dumpster enclosure, trash on ground around dumpster. Manager had employee clean. **Corrected On-Site**
33-19-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda dispenser at drive thru, area beside nozzle on metal plate has black mold-like substance. Manager stated it will be cleaned today.
23-03-4
Basic - Covered waste receptacle not provided in women's bathroom. Also n women's restroom, both receptacles in stalls have lids missing.
32-12-5
78
Oct 11, 2023
Routine - Food
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing at the end of the splitter for outside faucet in dumpster area where no hose is attached. Manager states he will get one today. **Corrective Action Taken**
29-34-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Espresso machine dispenser near front counter. Machine cleaned. **Corrected On-Site**
22-02-4
Basic - Employee with no hair restraint while engaging in food preparation. Multiple employees working in kitchen. All placed hairnets on. **Corrected On-Site**
13-03-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under drive through register near fry station. Manager states it will be cleaned today. **Corrective Action Taken**
36-73-4
70
Aug 11, 2023
Routine - Food
1 critical violation.
View 1 violation
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
86
Aug 10, 2023
Complaint Partial
2 critical violations. 2 minor violations.
View 4 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed three live flies inside establishment. **Warning**
35A-02-6
High Priority - Roach activity present as evidenced by live roaches found. Observed three live roaches inside frappe machine near front counter. Observed roach egg sac inside frappe machine. **Warning**
35A-05-4
Basic - Dead roaches on premises. Observed five dead roaches around and inside frappe machine. **Warning**
35A-03-4
Basic - Hole in or other damage to wall. Wall near drive through window is missing tiles and is no longer easily cleanable and smooth. **Warning**
36-24-5
67
Jul 25, 2023
Routine - Food
10 critical violations. 1 major violation. 11 minor violations.
View 22 violations
High Priority - Employee failed to wash hands before putting on gloves to initiate a task working with food. Cook placed blue gloves on and began working with ready to eat pancakes without washing hands. Manager coached employee on proper hand washing procedures. **Corrective Action Taken**
12A-07-5
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Cook working with soiled utensils at triple sink and then immediately went to cook line and handled clean pans without washing hands. Manager coached employee on proper hand washing procedures. **Corrective Action Taken**
12A-13-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Four live flies observed in kitchen area. **Repeat Violation** **Admin Complaint**
35A-02-6
High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 06/01/2023. License paid during inspection. **Corrected On-Site**
50-17-3
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In walk in freezer, raw bacon stored over ready to eat pies. Bacon shows no label of being fully cooked/precooked. Items moved and stored correctly. **Corrected On-Site**
08A-02-6
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. In reach in cooler on cook line, raw bacon stored on top of pancakes. Bacon shows no label of being fully cooked or precooked. Items moved and stored correctly. **Corrected On-Site**
08A-05-6
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler in prep area, five containers of rehydrated onions 47F stored overnight. Onions discarded.
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler in prep area, five containers of rehydrated onions 47F stored overnight. Onions discarded.
03A-02-5
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. Canadian bacon on cook line no time marking. Manager states bacon placed into service approximately 30 minutes prior. Bacon marked. **Corrected On-Site**
03F-02-5
High Priority - Toxic substance/chemical improperly stored. Spray bottle containing chemical cleaner stored on rack by front counter next to jelly and over to go cups. Spray bottle containing chemical cleaner stored on rack over happy meal containers in drive through. Bottles moved and stored correctly. **Corrected On-Site**
41-10-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand washing sink by office. At hand washing sink near triple sink. Towels provided. **Corrected On-Site**
31B-02-4
Basic - Ceiling tile missing. Middle of kitchen.
36-36-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. Unopened employee drink in front reach in cooler. Drink discarded. **Corrected On-Site**
08B-49-4
Basic - Employee with no hair restraint while engaging in food preparation. Multiple employees in food preparation areas. Some put hair restraints on. **Corrective Action Taken**
13-03-4
Basic - Floor area(s) covered with standing water. In back kitchen area near walk in cooler. Employee removed water. **Corrected On-Site**
36-22-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Ceiling vent in dry storage area.
36-73-4
Basic - Garbage on the ground and/or pad around dumpster. Dumpster outside of establishment. Manager instructed employee to clean. **Corrective Action Taken**
33-19-4
Basic - Light shield damaged/in disrepair. Light shield in ceiling by fry station.
38-01-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Counter under and behind drink dispenser in dining area.
23-03-4
Basic - Open dumpster lid. Dumpster outside of establishment. Lid closed. **Corrected On-Site**
33-16-4
Basic - Single-service articles improperly stored. Happy meal boxes on floor in drive through area. Items moved and stored correctly. **Corrected On-Site**
25-05-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Towel on main make line in kitchen. Towels on prep area in kitchen. Towels moved and stored correctly. **Corrected On-Site**
21-12-4
12
Jun 21, 2023
Complaint Partial
No violations found.
100
May 26, 2023
Complaint Partial
No violations found.
100
May 25, 2023
Complaint Partial
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 27 live flies in establishment: 15 in dining/front counter area and 12 in kitchen area with multiple flies landing on food contact surfaces (prep tables, cook line, lids for foods on cook line). **Warning**
35A-02-6
Intermediate - Handwash sink used for purposes other than handwashing. Hand washing sink blocked by plastic trays. Trays removed. **Corrected On-Site**
31A-11-4
Basic - Outer openings not protected during operation and vermin and/or environmental cross contamination present. Drive through windows and back door left open. All windows and doors closed. **Corrected On-Site**
35B-05-4
74
Apr 18, 2023
Complaint Partial
1 major violation. 2 minor violations.
View 3 violations
Intermediate - Employee with long fingernails working with exposed food, single-service items or clean equipment and utensils. Employee with long nails bagging food, no gloves. **Warning**
13-05-4
Basic - A minimum of one bathroom facility is not available for public use. At arrival for inspection, both restrooms have out of order signs on doors. Manager stated only one stall in ladies room is out of order. Manager removed signs. Verified both restrooms facilities are operational. **Corrective Action Taken** **Warning**
32-09-4
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Multiple employees have bracelets or watches. **Warning**
13-07-4
82
Feb 3, 2023
Complaint Partial
2 major violations.
View 2 violations
Intermediate - Handwash sink not accessible for employee use at all times. Hand washing sink by fry station blocked by broom and dustpan. Items moved. **Corrected On-Site**
31A-09-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand washing sink near office. Towels provided. **Corrected On-Site** **Repeat Violation**
31B-02-4
82
Aug 26, 2022
Routine - Food
4 critical violations. 1 major violation. 10 minor violations.
View 15 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Melted butter stored by grill 81F. Butter placed into service approximately one hour prior. Butter reheated 181F. **Corrected On-Site**
03B-01-6
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing on outside faucet in dumpster area. **Repeat Violation** **Admin Complaint**
29-34-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 18 live flies in establishment: three in kitchen area and approximately 15 under drink dispenser in dining room. Employee removed 13 flies. **Corrective Action Taken**
35A-02-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Butter pats stored by front counter 66F. Butter placed out approximately 30 minutes prior. Butter moved to reach in cooler to cool. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Hand washing sink by back office. Employee fixed dispenser. **Corrected On-Site**
31B-05-4
Basic - Cardboard box used as garbage container. Box under triple sink in dish area.
33-02-4
Basic - Floor area(s) covered with standing water. In dry storage rack area.
36-22-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor in walk in freezer. **Repeat Violation**
36-73-4
Basic - Fly sticky tape hanging over food/food preparation area/food-contact equipment. Tape with accumulated dead flies in front counter area near coffee making area. Tape removed and discarded. **Corrected On-Site**
35B-08-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. In walk in freezer. Employee began to remove ice. **Corrective Action Taken** **Repeat Violation**
14-69-4
Basic - Nonfood-contact equipment exposed to splash/spillage not constructed of materials that are corrosion resistant, non-absorbent, smooth and easily cleanable. Carts in freezer showing rust. **Repeat Violation**
14-47-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of ice bin and holder in drive through area. Cabinets below drink dispenser in dining area. **Repeat Violation**
23-03-4
Basic - Old labels stuck to food containers after cleaning. Multiple clean pans throughout kitchen. **Repeat Violation**
16-46-4
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Employee opened water bottle stored in reach in cooler at front counter. Bottle discarded. **Corrected On-Site**
12B-13-4
Basic - Single-service articles not stored inverted or protected from contamination. Lids for cups in cabinet below drink dispenser with flies and standing water present. Lids moved and stored correctly. **Corrected On-Site** **Repeat Violation**
25-06-4
30

Frequently Asked Questions

When was Mcdonald's 34803 last inspected?

The most recent health inspection at Mcdonald's 34803 on file is from Jan 28, 2026. The public record contains 15 inspections in total.

What is the most common violation at Mcdonald's 34803?

Across the inspection record, “nonfood-contact surface soiled with grease” has been cited five times, more than any other issue at Mcdonald's 34803.

How does Mcdonald's 34803 compare to other restaurants in Jacksonville?

Mcdonald's 34803 most recently scored 55 out of 100, which is lower than the Jacksonville average of 74.

Has Mcdonald's 34803's inspection record improved over time?

No. Recent inspections at Mcdonald's 34803 have averaged around eight violations per visit, up from roughly three earlier in the record.

What does a medium risk rating mean?

A medium risk rating at Mcdonald's 34803 means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Mcdonald's 34803 inspected?

Based on the inspection history on file, Mcdonald's 34803 is inspected around four times per year on average.