Potbelly Sandwich Works
Last inspected: Jan 7, 2026
90
Score
Potbelly Sandwich Works appears in inspection records 24 times, starting in 2010. On Jan 7, 2026, the health department conducted the most recent visit. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
Things have been moving in the right direction, with the rolling count dropping from around eight violations to closer to four violations per visit.
The most common issue across all inspections has been “physical facilities installed, maintained & clean”, showing up 31 times.
Among Chicago restaurants, the typical score is 81; Potbelly Sandwich Works is comfortably above that bar. There isn't much in the file that would give a customer pause.
24
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Jan 7, 2026
Routine
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED DUST AND BLACK SUBSTANCE ON THE WALLS AND CEILING IN THE WALK IN COOLER. MUST CLEAN AND MAINTAIN. MUST CLEAN THE COUNTER TOP AT THE SELF SERVE POP STATION TO REMOVE SPILLS AND DERIS.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN AND MAINTAIN FLOOR DRAINS AND GREASE TRAP.
55
90
Jan 8, 2025
Complaint
1 critical violation. 6 minor violations.
View 7 violations
Proper cold holding temperatures
Inspector notes: OBSERVED IMPROPER TEMPERATURE OF TCS FOODS SUCH AS 15LBS.(3-5LBS) BAGGED DICED CHICKEN RANGING FROM 49.3F,54.1F & 55.2F ON REAR PREP TABLE AND WALK IN COOLER.PRODUCT WAS DISCARDED BY MANAGER .MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW.APPX. 15LBS. $62.(PRIORITY 7-38-005)(CITATION ISSUED)(COS)
22
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST REPAIR OR REPLACE SLOW DRAIN AT FRONT PREP AREA HAND SINK.
10
Food properly labeled; original container
Inspector notes: MUST LABEL SOME SQUEEZE BOTTLES WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
37
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN WALK IN FREEZER AND PROVIDE ADEQUATE SHELVING UNITS.
47
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN FOOD DEBRIS BUILD UP FROM INTERIOR AND EXTERIOR OF ALL EQUIPMENT INCLUDING LEGS AND SHELVING UNITS,ROLLING CARTS,COOLERS,COUNTER TOPS UNDER SODA MACHINE,WALK IN COOLER-SHELVING UNITS & POP SLEEVES,OVEN CARTS.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN DEBRIS BUILD UP FROM FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT INCLUDING WALK IN COOLER & FREEZER AND FLOOR DRAINS.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN DEBRIS BUILD UP FROM WALLS AND CEILING IN WALK IN COOLER.
55
64
Mar 15, 2024
Reinspection
3 minor violations.
View 3 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: 4-501.11: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REAR 2- DOOR REACH IN COOLER,1- DOOR PREP COOLER OF ONLINE ORDER SIDE.
47
Physical facilities installed, maintained & clean
Inspector notes: 6-201.13 : MUST GROUT FLOOR IN BOTH FRONT AND REAR PREP/DISH WASHING AREAS.MUST REPAIR OR REPLACE LOOSE THRESHOLD AT ENTRY TO WALK IN FREEZER
55
Adequate ventilation & lighting; designated areas used
Inspector notes: 6-501.14 : MUST CLEAN DEBRIS BUILD UP ON FILTERS AT BOTH VENT HOODS
56
86
Mar 7, 2024
Routine
3 major violations. 10 minor violations.
View 13 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO SIGNED EMPLOYEES HEALTH POLICIES FOR ALL EMPLOYEES MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-010)(CITATION ISSUED)
3
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED 3-COMPARTMENT SINK FLOOR DRAIN BACKING UP AND OVERFLOWING WITH WATER AND POOLING ON TO FLOOR WHEN WATER IS RELEASED FROM SINK AND A FOUL SMELLING ODOR MUST REPAIR AND MAINTAIN.(PRIORITY FOUNDATION 7-38-025)(CITATION ISSUED)
48
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND DRYING DEVICE AT SOUTH TOILET ROOM HAND SINK PAPER TOWELS WERE PROVIDED DURING INSPECTION MUST PROVIDE AND MAINTAIN AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED SLOW DRAINS AT BOTH HAND SINKS IN PREP AREAS MUST REPAIR AND MAINTAIN.
10
Thermometers provided & accurate
Inspector notes: OBSERVED SOME PREP COOLERS MISSING INTERIOR THERMOMETERS MUST PROVIDE AND MAINTAIN.
36
Food properly labeled; original container
Inspector notes: MUST LABEL FOOD STORAGE CONTAINERS (SHAKERS AND SQUEEZE BOTTLES) WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
37
Insects, rodents, & animals not present
Inspector notes: OBSERVED A GAP AT FRONT DOUBLE DOORS ALONG BOTTOM LEFT INTERIOR CORNER OF RIGHT SIDE DOOR MUST MAKE TIGHT FITTING.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON REAR 2- DOOR REACH IN COOLER,1- DOOR PREP COOLER OF ONLINE ORDER SIDE.
47
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN FOOD DEBRIS BUILD UP FROM ALL PREP & REACH IN COOLERS, PREP TABLES,BOTH TOASTER CARTS,COUNTER TOP UNDER SODA MACHINE,WALK IN COOLER-SHELVING UNITS,POP SLEEVES AND FAN GUARD COVERS.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST GROUT FLOOR IN BOTH FRONT AND REAR PREP/DISH WASHING AREAS.MUST REPAIR OR REPLACE LOOSE THRESHOLD AT ENTRY TO WALK IN FREEZER.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP ON FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT PREMISES INCLUDING WALK IN COOLER & FREEZER INCLUDING ALL FLOOR DRAINS.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN DUST BUILD UP FROM UPPER WALLS IN DINING AREA ABOVE SERVING LINE.MUST CLEAN FOOD SPLATTER FROM WALLS IN PREP/DISH WASHING AREAS.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST CLEAN DEBRIS BUILD UP ON FILTERS AT BOTH VENT HOODS.
56
45
Apr 14, 2023
Routine
3 minor violations.
View 3 violations
Non-food/food contact surfaces clean
Inspector notes: MUST DETAIL CLEAN THE SELF SERVE POP STATION COUNTER TOP TO REMOVE SPILL AND DEBRIS. ALSO CLEAN THE PREP STATION IN THE FRONT AREA. MUST DEFROST AND CLEAN THE INTERIOR OF THE FRONT ICE CREAM FREEZER.
49
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED A LEAKY LINE UNDERNEATH THE FRONT POP STATION. MUST REPAIR AND MAINTAIN TO PREVENT A BREEDING PLACE FOR PESTS.
51
Physical facilities installed, maintained & clean
Inspector notes: FLOORS NEED DETAIL CLEANING THROUGH OUT ESPECIALLY BEHIND THE FRONT PREP STATION AND IN BETWEEN EQUIPMENT. MUST REMOVE BUILD UP DEBRIS. ALSO THE FLOOR DRAIN THE DINING AREA UNDER POP STATION NEEDS DETAIL CLEANING.
55
86
Mar 11, 2022
Reinspection
8 minor violations.
View 8 violations
Food properly labeled; original container
Inspector notes: Violation Codes: 3-302.12 Inspector Comments: MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
37
Insects, rodents, & animals not present
Inspector notes: Violation Codes: 6-202.15 Inspector Comments: OBSERVED AN APPX. "3/4-1" GAP IN CENTER OF DOUBLE ENTRY DOORS. MUST MAKE DOOR TIGHT FITTING.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Violation Codes: 4-501.11 Inspector Comments: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON 2- DOOR REAR REACH IN COOLER.
47
Non-food/food contact surfaces clean
Inspector notes: Violation Codes: 4-601.11(C) Inspector Comments: MUST CLEAN DEBRIS AND SPILL BUILD UP FROM INTERIOR AND EXTERIOR OF ALL EQUIPMENT,CARTS, PREP TABLES,COOLERS,COUNTER TOPS.
49
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-201.16 Inspector Comments: MUST SCRAPE AND PAINT PEELING PAINT IN REAR DISH WASHING AREA NEAR OFFICE AND LADDER STORAGE.
55
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-201.11 Inspector Comments: MUST CLEAN DUST BUILD UP FROM UPPER WALLS IN DINING AREA.
55
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-201.13 Inspector Comments: MUST GROUT FLOORS IN BOTH PREP/ DISH WASHING AREAS WHERE NEEDED.
55
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-501.13 Inspector Comments: MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP ON FLOOR UNDER EQUIPMENT THROUGHOUT, INCLUDING WALK IN COOLER AND FREEZER AND FLOOR DRAINS.
55
67
Mar 4, 2022
Complaint
1 major violation. 8 minor violations.
View 9 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED EVIDENCE OF APPX. 50 OR MORE MICE DROPPINGS INSIDE OF OLD JUKE BOX IN DINING AREA AND APPX. 8 OR MORE LIVE SMALL FLIES ON WALLS IN BOTH UNISEX TOILET ROOMS & ON WALLS NEAR MOP SINK AREA AND SOILED TOWEL CONTAINER. MUST REMOVE DROPPINGS. CLEAN AND SANITIZE AREAS. RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 3/4/22.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)
38
Food properly labeled; original container
Inspector notes: MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
37
Insects, rodents, & animals not present
Inspector notes: OBSERVED AN APPX. "3/4-1" GAP IN CENTER OF DOUBLE ENTRY DOORS. MUST MAKE DOOR TIGHT FITTING.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON 2- DOOR REAR REACH IN COOLER.
47
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN DEBRIS AND SPILL BUILD UP FROM INTERIOR AND EXTERIOR OF ALL EQUIPMENT,CARTS, PREP TABLES,COOLERS,COUNTER TOPS.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN EXCESSIVE FOOD DEBRIS BUILD UP ON FLOOR UNDER EQUIPMENT THROUGHOUT, INCLUDING WALK IN COOLER AND FREEZER AND FLOOR DRAINS.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST GROUT FLOORS IN BOTH PREP/ DISH WASHING AREAS WHERE NEEDED.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN DUST BUILD UP FROM UPPER WALLS IN DINING AREA.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST SCRAPE AND PAINT PEELING PAINT IN REAR DISH WASHING AREA NEAR OFFICE AND LADDER STORAGE.
55
61
Feb 7, 2022
Reinspection
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: Inspector Comments: Violation Codes: 6-501.12 Inspector Comments: OBSERVED FOOD DEBRIS ON FLOOR UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS.
55
Physical facilities installed, maintained & clean
Inspector notes: Inspector Comments: Violation Codes: 6-501.114 Inspector Comments: OBSERVED CLUTTER ON TOP OF WALK -IN COOLER. OBSERVED WALL TILE ABOVE WALK IN COOLER TO BE OUT OF PLACE. INSTRUCTED PERSON IN CHARGE TO FIX AND MAINTAIN.
55
90
Feb 3, 2022
Reinspection
1 major violation. 2 minor violations.
View 3 violations
Previous priority foundation violation corrected
Inspector notes: OBSERVED PREVIOUS PRIORITY FOUNDATION VIOLATIONS FROM REPORT #2546749 1/20/2022 NOT CORRECTED #54-STILL OBSERVED OUTSIDE GARBAGE DUMPSTERS OVERFLOWING WITH TRASH AND BOXES ABOVE RIM ,LIDS NOT ABLE TO BE CLOSE TIGHT FITTING. MUST REMOVE TRASH AND HAVE LIDS TO BE TIGHT FITTING.(PRIORITY 7-42-090)(CITATION ISSUED)
59
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-501.114 Inspector Comments: OBSERVED CLUTTER ON TOP OF WALK -IN COOLER. OBSERVED WALL TILE ABOVE WALK IN COOLER TO BE OUT OF PLACE. INSTRUCTED PERSON IN CHARGE TO FIX AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-501.12 Inspector Comments: OBSERVED FOOD DEBRIS ON FLOOR UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS.
55
82
Jan 20, 2022
Complaint
1 major violation. 3 minor violations.
View 4 violations
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED OUTSIDE GARBAGE AREA NOT MAINTAINED. ALL DUMPSTERS WERE NOT COVERED. OBSERVED ACCUMULATED TRASH AND DEBRIS ON GROUND AROUND DUMPSTERS. INSTRUCTED MANAGER COVER ALL DUMPSTERS, CLEAN AND MAINTAIN OUTSIDE GARBAGE AREA. PRIORITY FOUNDATION 7-38-020(B) CITATION ISSUED
54
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS ON FLOOR UNDER ALL EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED CLUTTER ON TOP OF WALK -IN COOLER. OBSERVED WALL TILE ABOVE WALK IN COOLER TO BE OUT OF PLACE. INSTRUCTED PERSON IN CHARGE TO FIX AND MAINTAIN.
55
Miscellaneous / public health orders
Inspector notes: OBSERVED NO SIGNAGE FOR VACCINATION REQUIREMENT POSTED IN ESTABLISHMENT. INSTRUCTED MANAGER THAT PUBLIC HEALTH ORDERS REGARDING VACCINATION STATUS FOR DINE-IN PATRONS MUST BE POSTED AT ENTRANCE AS WELL IN DINING AREA OF ESABLISHMENT. SIGNAGE WAS PLACED DURING INSPECTION.
64
78
Apr 22, 2021
Routine
6 minor violations.
View 6 violations
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED FOOD ITEMS STORED ON FLOOR. INSTRUCTED MANAGER TO ELEVATE ALL STOCK SIX INCHES OFF FLOOR.
39
Non-food/food contact surfaces clean
Inspector notes: OBSERVED FOOD DEBRIS ON INTERIOR AND EXTERIOR SURFACES OF PREP TABLES, COOLERS, SHELVING UNITS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
49
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED LEAKING FAUCET ON 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
51
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED NO WASTE RECEPTACLES AT HAND WASHING SINKS IN PREP AREA. INSTRUCTED MANAGER TO PROVIDE.
54
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS ON FLOORS UNDER ALL EQUIPMENT, ALONG WALLS AND CORNERS IN PREP AND STORAGE AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED AN ACCUMULATION OF CARDBOARD BOXES AND EXCESS TRASH ON FLOOR IN REAR STORAGE AREA. INSTRUCTED MANAGER TO REMOVE AND ORGANIZE STORAGE AREA.
55
74
Mar 23, 2020
Reinspection
3 minor violations.
View 3 violations
Non-food/food contact surfaces clean
Inspector notes: Inspector Comments: MUST CLEAN DEBRIS BUILD UP ON SERVICE COUNTER SHELVING UNITS,WALK IN COOLER SHELVING UNITS,PREP COOLERS,PREP TABLES,WALK IN COOLER FAN GUARD COVERS.
49
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-501.13 Inspector Comments: MUST CLEAN DEBRIS BUILD UP ON FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT INCLUDING WALK IN COOLER AND FLOOR DRAINS.
55
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-201.13 Inspector Comments: MUST REPAIR OR REPLACE DAMAGED FLOOR TILE IN FRONT OF 3- COMPARTMENT SINK.
55
86
Mar 12, 2020
Routine
1 major violation. 5 minor violations.
View 6 violations
Garbage & refuse properly disposed; facilities maintained
Inspector notes: OBSERVED OUTSIDE GARBAGE DUMPSTER OVER FLOWING WITH TRASH AND LIDS WIDE OPEN, BOXES ON GROUND BEHIND DUMPSTERS AND MASSIVE AMOUNT OF BOXES,EQUIPMENT AND TRASH ON GROUND PILED UP IN OUTSIDE GARBAGE CORRAL.MUST REMOVE TRASH AND DEBRIS AND HAVE LIDS TIGHT FITTING ON DUMPSTER AND MAINTAIN.(PRIORITY FOUNDATION 7-38-020(B)
54
Insects, rodents, & animals not present
Inspector notes: OBSERVED AN APPX."1/2" GAP IN CENTER OF FRONT DOUBLE DOOR ALONG BOTTOM.MUST MAKE DOOR TIGHT FITTING.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED A WORN AND DISCOLORED CUTTING BOARD.MUST REPAIR OR REPLACE
47
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN DEBRIS BUILD UP ON SERVICE COUNTER SHELVING UNITS,WALK IN COOLER SHELVING UNITS,PREP COOLERS,PREP TABLES,WALK IN COOLER FAN GUARD COVERS.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN DEBRIS BUILD UP ON FLOOR UNDER,AROUND,ALONG WALL BASES THROUGHOUT INCLUDING WALK IN COOLER AND FLOOR DRAINS.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST REPAIR OR REPLACE DAMAGED FLOOR TILE IN FRONT OF 3- COMPARTMENT SINK.
55
70
May 8, 2019
Routine
4 minor violations.
View 4 violations
Non-food/food contact surfaces clean
Inspector notes: COOKING EQUIPMENT IN THE FRONT FOOD PREPARATION AREA WITH DIRT, FOOD AND DEBRIS. INSTRUCTED TO CLEAN ALL COOKING EQUIPMENT AND MAINTAIN.
49
Plumbing installed; proper backflow devices
Inspector notes: THE FAUCET ON THE REAR 3-COMPARTMENT SINK IS VERY LOOSE, WATER SPILLS OUT FROM THE BASE AND LEAKS EVEN WHEN NOT TURNED ON. INSTRUCTED TO FIX OR REPLACE THE FAUCET AND MAINTAIN THE PLUMBING.
51
Physical facilities installed, maintained & clean
Inspector notes: FLOORS IN FRONT OF THE REAR 3-COMPARTMENT SINK AND IN FRONT OF THE FRONT REACH IN COOLERS/COOKING EQUIPMENT NEEDS TO BE REGROUTED. INSTRUCTED TO REGROUT FLOORS AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: THE FLOORS IN THE DINING AREA, CORNERS, UNDER/AROUND THE SINKS, COOLERS AND COOKING EQUIPMENT WITH EXCESSIVE AMOUNTS OF DIRT, FOOD AND DEBRIS. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN FLOORS THROUGH OUT. -WALLS AROUND THE COOLERS, SINKS AND COOKING EQUIPMENT WITH FOOD AND DIRT. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN WALLS.
55
82
Dec 5, 2018
Routine
3 major violations. 5 minor violations.
View 8 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED TO PROVIDE AN EMPLOYEE HEALTH POLICY THAT INCLUDES A SIGNED ACKNOWLEDGEMENT FROM EACH EMPLOYEE. PRIORITY FOUNDATION. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO WRITTEN PROCEDURE FOR RESPONDING TO VOMIT OR DIARRHEA EVENTS THAT CAN POTENTIALLY OCCUR INSUDE OF THE FOOD ESTABLISHMENT. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION. NO CITATION ISSUED.
5
Food properly labeled; original container
Inspector notes: OBSERVED NO ALLERGEN WARNING ON THE PREPACKAGED SMALL COOKIES LOCATED FOR SALE AT THE FRONT CUSTOMER SERVICE COUNTER. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION. NO CITATION ISSUED.
37
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED A MINOR LEAK AT THE FAUCET OF THE 3 COMPARTMENT SINK. INSTRUCTED TO REPAIR.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOORS WITH MINOR ACCUMULATED DIRT LOCATED IN THE REAR FOOD PREP AREA. INSTRUCTED TO CLEAN ALONG THE WALLS AND IN ALL CORNERS.
55
Thermometers provided & accurate
Inspector notes: OBSERVED NO THERMOMETER LOCATED INSIDE OF THE MILK AND SALAD DRESSING REFRIGERATOR LOCATED IN THE FRONT FOOD PREP AREA. INSTRUCTED TO PROVIDE.
36
Food properly labeled; original container
Inspector notes: OBSERVED NO INGREDIENT LABELS LOCATED ON THE PREPACKAGED SMALL COOKIES LOCATED FOR SALE AT THE FRONT CUSTOMER COUNTER. INSTRUCTED TO PROVIDE.
37
Summary report displayed and visible to the public
Inspector notes: OBSERVED PREVIOUS INSPECTION SUMMARY REPORT NOT POSTED AND VISIBLE TO THE PUBLIC. INSTRUCTED TO ALWAYS POST MOST PREVIOUS SUMMARY REPORT AND ALWAYS MAKE INSPECTION SUMMARY REPORT VISIBLE TO THE PUBLIC.
61
58
Jun 5, 2017
Complaint
5 minor violations.
View 5 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: OBSERVED MEATBALLS DISPLAYED FOR SERVICE AND STORED AT IMPROPER TEMPERATURE 100.1-103.5 IN HOT HOLDING UNIT. OBSERVED SLICED TOMATOES DISPLAYED FOR SERVICE AND STORED AT IMPROPER TEMPERATURE 53.2F IN COLD HOLDING UNIT. INSTRUCTED MANAGER TO DISCARD APPROXIMATELY 10LB AND $20. ALL HOT FOOD MUST MAINTAIN 140F OR ABOVE AND COLD FOOD 40F OR BELOW DURING STORAGE, PREPARATION, DISPLAY AND SERVICE. CRITICAL VIOLATION 7-38-005A
3
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN INTERIOR OF ICE DISPENSER ON POP MACHINE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: CLEAN FLOORS ALONG WALLS AND IN ALL CORNERS IN PREP AND STORAGE AREAS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: REPAIR LEAKING FAUCET ON 3-COMPARTMENT SINK.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: ELEVATE ALL STOCK OFF FLOOR IN WALK-IN FREEZER.
41
78
Dec 22, 2016
Complaint
2 minor violations.
View 2 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED BOXES OF SINGLE SERVICE ITEMS STORED ON THE FLOOR. INSTRUCTED TO STORE ALL SINGLE SERVICE ITEMS 6 INCHES ABOVE THE FLOOR.
31
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLOOR UNDER EQUIPMENT IN THE FRONT PREP AREA WITH ACCUMULATED FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN ALL FLOORS.
34
90
Feb 11, 2016
Routine
2 minor violations.
View 2 violations
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: OBSERVED POTENTIALLY HAZARDOUS FOODS AT IMPROPER TEMPERATURES, 10LBS OF DICED CHICKEN INSIDE OF THE WALK IN COOLER AT 79.4F-99.8F, 6LBS OF CUT CHICKEN ON TOP OF A COUTER AT 59.7F AND 4LBS OF SLICED TURKEY INSIDE OF A 1 DOOR PREP COOLER AT 65.3F. INSTRUCTED TO PROVIDE COLD POTENTIALLY HAZARDOUS FOODS AT 40.0F OR BELOW. MANAGER VOLUNTARILY DISCARDED AND DENATURED 20LBS OF FOOD VALUED AT APPROXIMATELY $. CRITICAL VIOLATION 7-38-005(A)
3
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED THE FLOOR DRAIN UNDER THE DIPPER WELL WITH BUILD UP AND THE FLOOR UNDER COOLERS WITH ACCUMULATED FOOD DEBRIS. INSTRUCTED TO CLEAN AND MAINTAIN ALL FLOORS AND FLOOR DRAINS.
34
90
Nov 13, 2015
Complaint
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED THE COUNTER TOP WHERE SELF SERVE POP STORED DIRTY. MUST CLEAN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: NOTED LIGHT SHIELDS IN THE REAR PREP AREA DIRTY. MUST CLEAN.
35
90
Jan 8, 2015
Routine
1 minor violation.
View 1 violation
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: MUST PROVIDE A THERMOMETER INSIDE THE PREP COOLER AT PREP AREA
40
95
Aug 8, 2014
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: ICE DISPENSER DISPENSER AT POP SELF SERVE MACHINE NOT CLEAN AND INTERTIOR CABINETS.MUST CLEAN. CABINET
33
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: 3-COMP SINK FAUCET LEAKY.MUST REPAIR
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: DIRTY MOP BUKET AND WATER,BROOM,DUCT PAN.MUST REMOVE MOP WATER,CLEAN MAINTAIN.CLEANING EQUIPMENT.
41
86
Dec 31, 2012
Complaint
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST DISCARD ALL CRACKED AND BROKEN LIDS AND MULTI USE ITEMS.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST SEAL OPENINGS AROUND ALL PIPES AND PLUMBING FIXTURES AT MOP SINK.
35
90
Dec 1, 2011
Routine
4 minor violations.
View 4 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: CLEAN THE PLASTIC STORAGE SHELVES THROUGHOUT WHERE NEEDED, ALL BLACK STORAGE SHELVES UNDERNEATH FRONT COUNTER, AND EXHAUST SYSTEMS IN FRONT FOOD PREP AREA.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN FLOORS ALONG WALL BASES AND IN CORNERS INSIDE WALK-IN COOLER & FREEZER AND THROUGHOUT WHERE NEEDED.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CLEAN DUSTY CEILING VENTS THROUGHOUT.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: REPLACE BLOWN CEILING LIGHT IN FRONT FOOD PREP AREA.
36
82
Nov 5, 2010
Routine
3 minor violations.
View 3 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS NEED CLEANING UNDER ALL EQUIPMENT ALONG WALLS AND IN ALL CORNERS IN PREP AREA AND NEAR 3-COMP SINK AND GREASE TRAP IN REAR.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Shielding to protect against broken glass falling into food shall be provided for all artificial lighting sources in preparation, service, and display facilities. REPLACE MISSING LIGHT SHIELD IN WALK-IN FREEZER.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: REPAIR LEAK UNDER 3-COMP SINK.
38
86
Frequently Asked Questions
When was Potbelly Sandwich Works last inspected?
The most recent health inspection at Potbelly Sandwich Works on file is from Jan 7, 2026. The public record contains 24 inspections in total.
What is the most common violation at Potbelly Sandwich Works?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited 31 times, more than any other issue at Potbelly Sandwich Works.
Has Potbelly Sandwich Works' inspection record improved over time?
Yes. Recent inspections at Potbelly Sandwich Works have averaged around four violations per visit, down from roughly eight earlier in the record.
What does a low risk rating mean?
A low risk rating at Potbelly Sandwich Works means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Potbelly Sandwich Works inspected?
Based on the inspection history on file, Potbelly Sandwich Works is inspected around two times per year on average.
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