Potbelly Sandwich Works

545 W Madison St, Chicago, IL 60661
American
Last inspected: Jan 8, 2026
67
Score
Medium Risk

Public records show 26 inspections at Potbelly Sandwich Works stretching back to 2010. On Jan 8, 2026, the health department conducted the most recent visit. When a facility lands in medium risk territory, it usually means a mixed inspection result.

Performance has remained roughly level over recent inspections, averaging near two violations each time.

When inspectors have written things up, “physical facilities installed, maintained & clean” has been the most frequent reason, cited eight times.

Compared to other Chicago restaurants (averaging 81), there's room to close the gap. Taken together, the history looks like that of a busy facility working through the usual inspection cycle.

26
Inspections
2
Critical latest
0
Major latest
2
Minor latest
Inspection History
Jan 8, 2026
Routine
2 critical violations. 2 minor violations.
View 4 violations
Proper cold holding temperatures
Inspector notes: OBSERVED CUT TOMATOES AT 50.1F IN THE FRONT PREPARATION AREA MINI COOLER. INSTRUCTED TO DENATURE AND DISCARD LISTED TCS FOOD ITEM(S) AT IMPROPER COLD-HOLDING TEMPERATURES AND MAINTAIN ALL TCS FOOD ITEM(S) AT 41.0F OR BELOW FOR COLD-HOLDING. APPROXIMATELY 10 LBS OF FOOD VALUED AT APPROXIMATELY $15.00 DISCARDED ON-SITE. PERSON-IN-CHARGE DENATURED AND DISCARDED LISTED TCS FOOD ITEM(S) ON-SITE AT TIME OF INSPECTION. PRIORITY VIOLATION. 7-38-005 CITATION CONSOLIDATION WITH VIOLATION #21.
22
Proper hot holding temperatures
Inspector notes: OBSERVED MEATBALLS AND RED SAUCE BETWEEN 110.0F AND 130.0F AT THE FRONT PREPARATION AREA WARMER. INSTRUCTED TO DENATURE AND DISCARD LISTED TCS FOOD ITEM(S) AT IMPROPER HOT-HOLDING TEMPERATURES AND MAINTAIN ALL TCS FOOD ITEM(S) AT 135.0F OR ABOVE FOR HOT-HOLDING. APPROXIMATELY 10 LBS OF FOOD VALUED AT APPROXIMATELY $30.00 DISCARDED ON-SITE. PERSON-IN-CHARGE DENATURED AND DISCARDED LISTED TCS FOOD ITEM(S) ON-SITE AT TIME OF INSPECTION. PRIORITY VIOLATION. 7-38-005 CITATION ISSUED.
21
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED STORAGE CLOSET IN THE REAR AREA (NEAR EMPLOYEE RESTROOM) TO BE EXCESSIVELY CLUTTERED. INSTRUCTED TO REDUCE CLUTTER AND ELIMINATE ITEMS UNNECESSARY TO FOOD OPERATIONS TO ALLOW FOR ADEQUATE PEST MONITORING AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOORS BENEATH 3-COMPARTMENT SINK AND CHEST FREEZER IN THE REAR WAREWASHING/UTILITY AREA TO BE SOILED WITH DRIED FOOD DEBRIS AND DUST DEBRIS. INSTRUCTED TO CLEAN FLOORS BENEATH EQUIPMENT TO PREVENT BUILD UP OF DUST, DRIED FOOD DEBRIS, AND OTHER SOILS AND MAINTAIN.
55
67
Feb 10, 2025
Routine
1 minor violation.
View 1 violation
Non-food/food contact surfaces clean
Inspector notes: Meat slicer not clean on the back side of blade, food debris noted. Instructed to clean and maintain.
49
95
Feb 9, 2024
Reinspection
No violations found.
100
Feb 7, 2024
Routine
1 critical violation.
View 1 violation
Adequate handwashing sinks properly supplied and accessible
Inspector notes: No hot running water at front prep area and both restroom hand wash sinks, water temp at 66f. Instructed manager to provide no 100-120 hot water at all hand wash sinks. Priority violation 7-38-030(C)
10
86
Apr 27, 2023
Routine
2 minor violations.
View 2 violations
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS AND SPILLS ON THE FLOORS AND SURFACES THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN UNDER ALL SHELVING UNITS, INTERIOR OF PREP DISH AREA, AROUND GREASE TRAP, PREP TABLES AND ALL COOKING EQUIPMENT TO REMOVE SPILLS, FOOD DEBRIS, DIRT BUILDUP. INSTRUCTED TO INCREASE CLEANING FREQUENCY AND MAINTAIN AT ALL TIMES.
55
Non-food/food contact surfaces clean
Inspector notes: OBSERVED FOOD SPLASH OF MILK AND OTHER FOOD DEBRIS IN THE BOTTOM DESSERT COOLER AND BOTTOM SALAD COOLER. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
49
90
Apr 15, 2022
Routine
1 major violation. 3 minor violations.
View 4 violations
City of chicago food service sanitation certificate
Inspector notes: FOUND NO VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (CHICKEN) ARE BEING PREPARED AND SERVED TO THE PUBLIC. A VALID CITY OF CHICAGO FOOD SERVICE SANITATION MANAGER AND CERTIFICATE MUST BE ON SITE AT ALL TIMES WHILE TCS FOODS ARE PREPARED AND SERVED TO THE PUBLIC. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
2
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: FOUND GASKET ON REACH IN COOLER BROKEN . INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
47
Physical facilities installed, maintained & clean
Inspector notes: FOUND PAINT PEELING ON CEILING AND WALL WHERE DEEP FREEZER IS LOCATED. INTRUCTED MANAGER TO REPAIR AND MAINTAIN TO PREVENT CONTAMINATION.
55
Physical facilities installed, maintained & clean
Inspector notes: FOUND FLOORS FILLED WITH AN EXCESSIVE AMOUNT OF ACCUMILATED FOOD DEBRIS. INSTRCUETD MANAGER TO CLEAN SANITIZE AND MAINTAIN TO PREVENT PEST HARBORAGE.
55
78
Jul 15, 2021
Routine
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: NOTED THE INTERIOR OF THE REACH IN ICE CREAM FREEZER WITH CONDENSATION AND ICE CREAM RESIDUE/SPILLAGE ON BOTTOM RACK. INSTRUCTED TO CLEAN AND MAINTAIN.
49
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED RECEPTACLE FOR PROPER DISPOSAL OF SANITARY NAPKINS IN 1 OF 2 ALL GENDER WASHROOMS. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE.
53
90
Sep 1, 2020
Complaint
No violations found.
100
May 20, 2020
Routine
3 minor violations.
View 3 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED EXCESSIVE FOOD DEBRIS ENCRUSTED ON HEAVY EQUIPMENT IN FRONT PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
49
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED HANDSINK IN REAR PREP AREA SLOW DRAINING. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD DEBRIS ALONG SIDE OF DEEP FREEZER ON FLOORS LOCATED IN REAR PREP AREA. INSTRUCTED TO CLEAN AND MAINTAIN.
55
86
Aug 7, 2019
Complaint
No violations found.
100
Mar 8, 2019
Routine
1 major violation. 7 minor violations.
View 8 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO CLEAN UP KIT OR PROCEDURES ONSITE FOR VOMITING OR DIARRHEA EVENTS. . INSTRUCTED TO PROVIDE CLEAN UP KIT AND POST PROCEDURES FOR EMPLOYEES TO FOLLOW. PRIORITY FOUNDATION 7-38-005. NO CITATIONS ISSUED.
5
Food-contact surfaces: cleaned & sanitized
Inspector notes: MUST DETAIL CLEAN INTERIOR PANEL AND HOSES IN ICE MACHINE ABOVE SELF-SERVE SODA MACHINE, INSTRUCTED TO MAINTAIN.
16
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST REPLACE CUTTING BOARD ON PREP COOLER BEHIND FRONT SERVICE COUNTER. Surfaces such as cutting blocks and boards that are subject to scratching and scoring shall be resurfaced if they can no longer be effectively cleaned and SANITIZED, or discarded if they are not capable of being resurfaced. INSTRUCTED TO MAINTAIN.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST DISCONTINUE USING SODA RACKS AS STORAGE RACKS IN THE WALK IN COOLER, INSTRUCTED TO PROVIDE DUNNAGE RACKS AND MAINTAIN.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST REPAIR BROKEN LID ON ICE CREAM FREEZER BEHIND FRONT SERVICE COUNTER, INSTRUCTED TO MAINTAIN.
47
Physical facilities installed, maintained & clean
Inspector notes: MUST DETAIL CLEAN DRIED FOOD DEBRIS FROM FLOOR IN WALK IN COOLER, SMALL STORAGE CLOSET, AND IN MANAGER'S OFFICE. INSTRUCTED TO MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST DETAIL CLEAN UNKNOWN DEBRIS IN LIGHT SHIELDS IN REAR PREP AND IN MANAGER'S OFFICE. ALSO, CLEAN DUST ACCUMULATION FOR VENTS IN TOILET ROOMS. INSTRUCTED TO MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST REPLACE BURNED OUT LIGHT IN REAR PREP, INSTRUCTED TO MAINTAIN.
56
64
Jan 24, 2018
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Observed chipped paint and rust stains on lip cover of grease trap, located underneath three-compartment sink in rear prep area. Informed manager that all surfaces must be smooth and easily cleanable. Instructed manager to resurface and maintain it all times.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Observed cracked floor tile along front counter area on dining room side. Informed manager that surfaces must be smooth and easily cleanable. Instructed manager to repair and maintain at all times. Observed food and debris behind grease trap on in rear prep area. Instructed manager to detail clean and maintain at all times. Observed foot panel located at entrance floor in walk-in cooler broken, loose and in poor repair. Informed manager to repair said area. Maintain it all times.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Observed stained light shield in rear office area. Instructed manager to detail clean and maintain at all times.
36
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: Observed paper goods stored on floor, inside paper good closet located across from customer rest room area. Instructed manager to organize items and elevate items at least 6 inches off the floor at all times. Maintain at all times.
41
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: Observed 2 female food handler with long hair not properly restrainedsecured in hair net/restraint. Said hair was past shoulders and observed resting on shoulder area and front blouse area. Informed manager that all employee must restrain and secure hair in hair restraint properly to prevent possible contamination. Maintain at all times.
42
78
Jun 7, 2017
Reinspection
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Found excessive accumulation of ice build up on inside of chest freezer in rear of prep area. Must remove ice buildup, clean and sanitize. Must maintain same.
32
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: Observed several coolers without thermometer visible inside cooling unit. Must provide thermometers in a conspicuous spot inside of all coolers. Must maintain same.
40
90
Jun 6, 2017
Routine
4 minor violations.
View 4 violations
Facilities to maintain proper temperature
Inspector notes: Found 2 prep coolers unable to maintain proper temperature of 40F or less. Found ambient air temperature of prep cooler 2nd from the left @ 49.3F and prep cooler 3rd from the left @ 54.5F. Must maintain ambient air temperature of 40F or less, inside all refrigeration units, at all times. All items removed. Coolers have been tagged and may not be used until repaired, and tag removed by Chicago Department of Public Health. Critical violation 7-38-005(a).
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: Found the following potentially hazardous foods at improper temperatures in the front prep coolers: 1lb of eggs @ 51.1F; 3lbs of hummus @ 53.2F; 5lbs of chicken salad @ 51.0F; in the Hot holding unit in the front prep: 1/2lb of sausage @ 109.7F; 5lbs of meatballs @ 90.2F; in the walk in cooler: and 3lbs of chicken @ 60.8F. Instructed all potentially hazardous foods must be held at 40F or less, or 140F or more at all times. Operator voluntarily discarded denatured foods during inspection. Critical violation 7-38-005(a).
3
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Found excessive accumulation of ice build up on inside of chest freezer in rear of prep area. Must remove ice buildup, clean and sanitize. Must maintain same.
32
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: Observed several coolers without thermometer visible inside cooling unit. Must provide thermometers in a conspicuous spot inside of all coolers. Must maintain same.
40
82
Nov 1, 2016
Routine
No violations found.
100
Mar 16, 2016
Reinspection
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED FROST BUILD UP IN THE ICE CREAM FREEZER. INSTRUCTED TO DEFROST AND MAINTAIN.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED ACCUMULATION OF FOOD DEBRIS AND GARBAGE ON THE FLOORS UNDER THE DRY STORAGE SHELVES AND UNDER THE COOLERS IN THE FRONT PREP LINE. INSTRUCTED TO CLEAN AND MAINTAIN.
34
90
Mar 14, 2016
Routine
4 minor violations.
View 4 violations
Facilities to maintain proper temperature
Inspector notes: THE 4TH PREP TOP COOLER WAS OBSERVED TO BE HOLDING AN AMBIENT AIR TEMPERATURE OF 51 DEGREES, WITH POTENTIALLY HAZARDOUS FOODS STORED INSIDE AT IMPROPER TEMPERATURES. THE COOLER HAS BEEN TAGGED AND CANNOT BE USED UNTIL IT IS REPAIED, AND THE CDPH HAS BEEN CONTACTED AND HAS REMOVED THE TAG. CRITICAL CITATION ISSUED: 7-38-005(A).
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: THE FOLLOWING POTENTIALLY HAZARDOUS FOODS WERE OBSERVED AT IMPROPER TEMPERATURES IN THE 4TH PREP TOP COOLER AND WERE VOLUNTARILY DISCARDED AND DENATURED BY THE MANAGER: EGGS (50 DEGREES, 2LBS WORTH $7) CHEESE (51 DEGREES, 6 LBS WORTH $17, AND CHICK PEAS (50 DEGREES, 4 LBS WORTH $7). INSTRUCTED TO MAINTAIN COLD POTENTIALLY HAZARDOUS FOODS AT 40 DEGREES OR BELOW DURING STORAGE, PREPARATION, DISPLAY AND SERVICE. CRITICAL CITATION ISSUED: 7-38-005(A)
3
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED FROST BUILD UP IN THE ICE CREAM FREEZER. INSTRUCTED TO DEFROST AND MAINTAIN.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: OBSERVED ACCUMULATION OF FOOD DEBRIS AND GARBAGE ON THE FLOORS UNDER THE DRY STORAGE SHELVES AND UNDER THE COOLERS IN THE FRONT PREP LINE. INSTRUCTED TO CLEAN AND MAINTAIN.
34
82
Mar 5, 2015
Reinspection
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN THE INTERIOR OF COOLERS. ALSO DETAIL CLEAN PREP TABLES.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS IN THE PREP AREAS AND UNDER THE THREE COMPARTMENT SINK.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN THE WALLS UNDER THE THREE COMPARTMENT SINK.
35
86
Mar 3, 2015
Reinspection
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN THE INTERIOR OF COOLERS. ALSO DETAIL CLEAN PREP TABLES.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS IN THE PREP AREAS AND UNDER THE THREE COMPARTMENT SINK.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN THE WALLS UNDER THE THREE COMPARTMENT SINK.
35
86
Feb 20, 2015
Routine
6 minor violations.
View 6 violations
Facilities to maintain proper temperature
Inspector notes: REFRIGERATED FOOD STORAGE FACILITIES AT IMPROPER TEMPERATURES. NOTED A SMALL REACH IN COOLER IN THE FRONT PREP AREA WITH AN INTERNAL AIR TEMPERATURE BETWEEN 46-51 DEGREES F. MUST MAINTAIN REFRIGERATED FOOD STORAGE FACILITIES AT 40 DEGREES F AND BELOW. ALSO, THE SOUP STEAM TABLE WAS INEFFECTICVE DUE A LACK OF WATER INSIDE THE UNIT. INSTRUCTED MANAGER TO PROVIDE THE PROPER AMOUNT OF WATER IN THE STEAM TABLE TO MAINTAIN HOT FOODS AT 140 DEGREES F. CRITICAL CITATION ISSSUED 7-38-005A
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: NOTED POTENTIALLY HAZARDOUS FOODS AT IMPROPER TEMPERATURES. NOTED APPROXIMATELY 5LBS OF HUMMUS, COOKED/SLICED EGGS, AND BLUE CHEESE AT IMPROPER TEMPERATURES RANGING BETWEEN 45.2-50.1 DEGREES F. ALSO NOTED APPROXIMATELY 2LBS OF SOUP IN THE STEAM TABLE AT AN IMPROPER TEMPERATURE OF 124.1 DEGREES F. MUST MAINTAIN POTENTIALLY HAZARDOUS FOODS AT 40 DEGREES F AND BELOW OR 140 DEGREES F AND ABOVE. CRITICAL CITATION ISSUED 7-38-005A
3
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: DISHWASHING FACILITIES NOT PROPERLY MAINTAINED. NOTED WASTE WATER BACKING UP FROM THE 3RD COMPARTMENT INTO THE MIDDLE COMPARTMENT WHEN WATER DRAINED FROM THE SINK BASIN. MUST REPAIR SO THAT WASTE WATER DRAINS PROPERLY. SERIOUS CITATION ISSUED 7-38-030
24
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN THE INTERIOR OF COOLERS. ALSO DETAIL CLEAN PREP TABLES.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST DETAIL CLEAN FLOORS IN THE PREP AREAS AND UNDER THE THREE COMPARTMENT SINK.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST DETAIL CLEAN THE WALLS UNDER THE THREE COMPARTMENT SINK.
35
74
Aug 1, 2014
Routine
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST NOT USE CARDBOARD AS A LINER FOR SHELVING. MUST BE A SMOOTH, CLEANABLE SURFACE.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: REAR PREP CUTTING BOARDS IN POOR REPAIR WITH DEEP BLACKENED GROOVES. MUST REPLACE OR RE-SURFACE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: FLOOR UNDER THREE COMPARTMENT SINK AND AROUND GREASE TRAP WITH DIRT AND DEBRIS. MUST CLEAN AND MAINTAIN.
34
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: MUST PROVIDE INTERNAL THERMOMETERS FOR DAIRY AND CUSTOMER TALL REACH-IN DISPLAY COOLER.
40
82
May 14, 2013
Routine
2 minor violations.
View 2 violations
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN FLOORS AROUND, UNDER AND BEHIND ALL EQUIPMENT TO REMOVE DEBRIS AND SPILLS. ALSO CLEAN FLOORS INSIDE WALK IN COOLER.
34
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: MUST MAKE WALL ACCESSIBLE IN FRONT STORAGE SUPPLY CLOSET FOR CLEANING AND MONITORING PURPOSES.
41
90
May 21, 2012
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN AND SANITIZE INTERIOR AND EXTERIOR OF COOLERS AT MAIN SANDWICH PREP LINE TO REMOVE FOOD DEBRIS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN SPILLS OFF THE FLOOR AT WALK-IN COOLER.
34
90
Oct 26, 2011
Routine
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. The base of the chest freezer is dirty, clean and resael the surface.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. The floor perimeter and space under the ice cream dipping well is dirty, CLEAN AND MAINTAIN THE FLOORS AND BASEBOARDS SO THEY ARE SMOOTH AND SANITARY FROM CORNER TO CORNER.
34
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: All employees shall be required to use effective hair restraints to confine hair. A food handler with hair flowing down the back must restrain there hair.
42
86
Jan 5, 2011
Routine
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. Wash, rinse and sanitize the walk in cooler shelves and dunnage rack to remove dirt and mildew.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. Wash, rinse and sanitize the ice dispenser chute of lite buildup.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. Clean and repair the baseboards behind the front line oven so they are smooth and sanitary from corner to corner.
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Remove the broken glass bulb inside the shield above the front oven.
36
82
Jun 15, 2010
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. Interior ledges of front coolers, shelf above a pot on rear prep table must be kept clean.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. Floors under ice cream prep sink & small dry storage room (close to bathrooms), must be free of debris. Also must re-seal floor under chest freezer, & make floor smooth/easily cleanable.
34
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors. Any clutter/unnecessary articles in small dry goods storage room must be eliminated & all stock must be elevated off the floor.
41
86

Frequently Asked Questions

When was Potbelly Sandwich Works last inspected?

The most recent health inspection at Potbelly Sandwich Works on file is from Jan 8, 2026. The public record contains 26 inspections in total.

What is the most common violation at Potbelly Sandwich Works?

Across the inspection record, “physical facilities installed, maintained & clean” has been cited eight times, more than any other issue at Potbelly Sandwich Works.

Has Potbelly Sandwich Works' inspection record improved over time?

Results have been roughly steady. Inspections at Potbelly Sandwich Works have averaged around two violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Potbelly Sandwich Works means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Potbelly Sandwich Works inspected?

Based on the inspection history on file, Potbelly Sandwich Works is inspected around two times per year on average.