Water N Ice

3911 E Thomas Rd, Phoenix, AZ 85018
Frozen Desserts
License: Food Establishment - Eating & Drinking
Last inspected: Feb 18, 2026
82
Score
Low Risk

Water N Ice appears in inspection records five times, starting in 2024. The newest entry in the record is dated Feb 18, 2026. Diners can read the low risk label as a sign that recent inspections have gone well.

There hasn't been much movement either way: counts have stayed near four violations per visit across recent inspections.

Across the inspection history, “wiping cloths, use limitation” is the issue that surfaces most often, recorded two times.

Compared to other Phoenix restaurants (averaging 97), there's room to close the gap. The record reflects steady performance over time.

5
Inspections
0
Critical latest
0
Major latest
4
Minor latest
Inspection History
Feb 18, 2026
Routine
4 minor violations. 1 corrected on site.
View 4 violations
Food label missing or inaccurate
Inspector notes: Observed ice available for sale that is packaged by the establishment. Bags of ice missing label information of the name and place of business of the manufacturer, packer, or distributor. All packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act § 403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling; and (7) label in English
3-602.11(A)(B1-4)(B6-7)(C)(D)
Wiping cloths used or stored improperly (corrected on site)
Inspector notes: Observed sponge and wiping cloths in sanitizer bucket with a chlorine concentration of 0ppm. Staff stated that soap and chlorine sanitizer are added to sanitizer buckets. Instructed staff to only use chlorine bleach in sani buckets. All wet wiping cloths must be stored in sanitizer buckets with approved sanitizer concentrations (50-100ppm). Wiping cloths were placed in sanitizer buckets with approved sanitizer concentrations at time of inspection
3-304.14
Floor and wall junctures not properly coved or sealed
Inspector notes: Observed many ceiling tiles in back of house to be removed. Observed cove to be missing in some areas along wall with three-comp sink as well as in restroom. Observed multiple holes in wall exposing drywall, pipes, and insulation in wall where three-comp sink is location. All floors, walls, and ceilings must be maintained and repaired such that it is smooth and easily cleanable. Repair physical facility prior to next routine inspection
6-201.13
No certified food protection manager
Inspector notes: Observed no certified food protection manager present at time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation
2-102.12(A)
82
Aug 26, 2025
Routine
1 major violation. 6 minor violations. 2 corrected on site.
View 7 violations
Toxic materials not used according to law or manufacturer instructions (corrected on site)
Inspector notes: Observed insect pest control spray stored on under the counter shelf by register area. All pest control for the establishment must be performed by a certified pest control specialist and chemicals for pest control must not be stored onsite. PIC removed pest control chemicals from premises at time of inspection
7-202.12(C)
No certified food protection manager
Inspector notes: Observed no certified food protection manager on site at time of inspection. Person in charge (PIC) stated exam is signed up for but has not been taken yet. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation
2-102.12(A)
Food label missing or inaccurate
Inspector notes: Observed ice available for sale that is packaged by the establishment. Bags of ice missing label information of the name and place of business of the manufacturer, packer, or distributor. All packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act § 403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling; and (7) for any salmonid fish containing canthaxanthin or astaxanthin as a color additive, the labeling of the bulk fish container, including a list of ingredients, displayed on the retail container or by other written means, such as a counter card, that discloses the use of canthaxanthin or astaxanthin
3-602.11(A)(B1-4)(B6-7)(C)(D)
Wiping cloths used or stored improperly (corrected on site)
Inspector notes: Observed bucket with towels and sponge. Staff stated bucket has dish soap and is used to clean surfaces. All wet wiping cloths must be stored in sanitizer buckets with approved sanitizer concentrations (Chlorine 50-100ppm). Wiping cloths were placed in sanitizer buckets with approved sanitizer concentrations at time of inspection
3-304.14
Equipment material allows contamination or unsafe migration
Inspector notes: Observed lemon juice squeezer to have chipped paint. Recommended use of all metal utensil for future use. Observed two blender containers to have duck tape around the base. All food-contact surfaces must be smooth, non-absorbent, and easily cleanable. PIC disposed of lemon squeezer. Remove duck tape to allow blender to be smooth and easily cleanable prior to next inspection
4-101.11(B-E)
Plumbing system not maintained in good repair
Inspector notes: Observed handwash sink in front of house to have leak in pipe under the sink. Observed leak in pipe in back of house to the right on the three comp sink. Observed slow leak in pipes to the left of the three comp sink approximately a foot above the floor. All plumbing must be maintained in good repair at all times
5-205.15(B)
Floor and wall junctures not properly coved or sealed
Inspector notes: Observed ceiling tiles in back of house to be removed. Observed cove to be missing in some areas along wall with three-comp sink. Observed holes in wall exposing drywall, pipes, and insulation in wall where three-comp sink is location. All floors, walls, and ceilings must be maintained and repaired such that it is smooth and easily cleanable. Repair physical facility prior to next routine inspection
6-201.13
67
Mar 21, 2025
Routine
1 minor violation.
View 1 violation
Plumbing system not maintained in good repair
Inspector notes: Observed liquid dripping from ceiling at entrance to behind the counter as well as from a pipe along wall in back room near water system. Must repair all plumbing to a state of good repair prior to next routine inspection. All plumbing must be maintained in good repair at all times
5-205.15(B)
95
Sep 4, 2024
Food Advisory Inspection
No violations found.
100
Aug 28, 2024
Routine
No violations found.
100

Frequently Asked Questions

When was Water N Ice last inspected?

The most recent health inspection at Water N Ice on file is from Feb 18, 2026. The public record contains five inspections in total.

What is the most common violation at Water N Ice?

Across the inspection record, “wiping cloths, use limitation” has been cited two times, more than any other issue at Water N Ice.

How does Water N Ice compare to other restaurants in Phoenix?

Water N Ice most recently scored 82 out of 100, which is lower than the Phoenix average of 97.

Has Water N Ice's inspection record improved over time?

Results have been roughly steady. Inspections at Water N Ice have averaged around four violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Water N Ice means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.