Zaxby's

1345 N Congress St, West Palm Beach, FL 33401

American

Last inspected: Jan 27, 2026

Score

Low Risk

Inspectors have visited Zaxby's 10 times, with records going back to 2022. The most recent report on file is from Jan 27, 2026. A low risk tier reflects an inspection that turned up minimal issues.

There hasn't been much movement either way: counts have stayed near two violations per visit across recent inspections.

Across the inspection history, “time/temperature control for safety food” is the issue that surfaces most often, recorded three times.

The city-wide average for West Palm Beach sits at 79, putting Zaxby's on the better side of that line. The file should reassure diners considering a visit.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Jan 27, 2026

Routine - Food

1 minor violation.

View 1 violation

Basic - Food stored on floor. Observed plastic container of fry oil on floor . Operator washed placed on shelf **Corrected On-Site**

08B-38-4

Aug 11, 2025

Routine - Food

2 critical violations.

View 2 violations

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Observed with with splitter.

29-42-4

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed chicken, (125F - Hot Holding); Operator stated less then hour and discarded. **Corrected On-Site**

03B-01-6

Feb 26, 2025

Routine - Food

No violations found.

100

Dec 27, 2024

Routine - Food

2 major violations. 1 minor violation.

View 3 violations

Intermediate - Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. **Warning**

53B-05-5

Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ **Warning**

53A-05-6

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observe at cook line . Operator removed. **Corrected On-Site** **Warning**

12B-07-4

Aug 19, 2024

Routine - Food

1 critical violation. 1 major violation.

View 2 violations

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observe chicken (121F - Hot Holding). Operator reheat chicken (178F - Reheating). **Corrected On-Site**

03B-01-6

Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.

53B-14-5

Mar 7, 2024

Complaint Full

1 major violation.

View 1 violation

Approved Thawing Methods Used

FL-31

Feb 21, 2024

Routine - Food

3 major violations. 1 minor violation.

View 4 violations

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Observe at cook line hand sink.

31B-02-4

Intermediate - No probe thermometer provided to measure temperature of food products.

05-08-4

Intermediate - No soap provided at handwash sink. Observe at cook line hand sink.

31B-03-4

Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Observe at Sanitizer Bucket (Quaternary 0ppm); operate corrected to Sanitizer Bucket (Quaternary 200ppm) **Corrected On-Site**

21-08-4

Sep 15, 2023

Routine - Food

1 critical violation. 1 major violation.

View 2 violations

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observe chicken (112-125F - Hot Holding). Operator reheated chicken 167°F reheating. **Corrected On-Site**

03B-01-6

Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.

11-26-1

Mar 13, 2023

Routine - Food

1 critical violation. 1 minor violation.

View 2 violations

High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Observe mop sink with splitter without vacuum breaker.

29-34-4

Basic - Food stored on floor. Observe case of flour on floor in office.

08B-38-4

Jul 15, 2022

Routine - Food

1 major violation.

View 1 violation

53A-05-6

Show all 10 inspections Show less

Frequently Asked Questions

When was Zaxby's last inspected?

The most recent health inspection at Zaxby's on file is from Jan 27, 2026. The public record contains 10 inspections in total.

What is the most common violation at Zaxby's?

Across the inspection record, “time/temperature control for safety food” has been cited three times, more than any other issue at Zaxby's.

How does Zaxby's compare to other restaurants in West Palm Beach?

Zaxby's most recently scored 95 out of 100, which is higher than the West Palm Beach average of 79.

Has Zaxby's inspection record improved over time?

Results have been roughly steady. Inspections at Zaxby's have averaged around two violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Zaxby's means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Zaxby's inspected?

Based on the inspection history on file, Zaxby's is inspected around three times per year on average.

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