Zaxby's
Last inspected: Apr 7, 2026
64
Score
Zaxby's appears in inspection records seven times, starting in 2022. The newest entry in the record is dated Apr 7, 2026. The medium risk tier sits in the middle: not spotless, but not alarming either.
Performance has remained roughly level over recent inspections, averaging near seven violations each time.
Across the inspection history, “floors, walls and/or ceilings soiled/has accumulation” is the issue that surfaces most often, recorded five times.
Zaxby's latest score of 64 falls below the Jacksonville average of 74. The record is unremarkable in either direction.
7
Inspections
0
Critical latest
1
Major latest
7
Minor latest
Inspection History
Apr 7, 2026
Complaint Full
1 major violation. 7 minor violations.
View 8 violations
Intermediate - Spray bottle containing toxic substance not labeled. At prep area, pump spray bottle identified as degreaser not labeled. Operator labeled. **Repeat Violation**
41-17-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Interior walls of ice machine has build up of lime scale. **Repeat Violation**
22-20-5
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line, floor under equipment has build up of grease and debris. In walk-in cooler, fan covers have build up of dust. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, hood filters over double fryer station have grease build up. At cook line, multiple gaskets soiled with food residue. At cook line, exterior of bulk breading container soiled with food residue. **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. At chicken breading station, interior of reach-in cooler soiled with food residue. **Repeat Violation**
22-16-4
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. In walk-in cooler, cases of unwashed tomatoes and cucumbers stored above ready to eat cut lettuce mix. **Repeat Violation**
08B-17-4
Basic - Working containers of food removed from original container not identified by common name. At breading station, bulk breading container not labeled. Operator labeled during inspection. **Corrected On-Site**
02D-01-5
Basic - Equipment and utensils not properly air-dried - wet nesting. At dish area on clean dish shelves, multiple metal and plastic containers stacked before air drying. **Repeat Violation**
24-08-4
64
Jan 5, 2026
Routine - Food
No violations found.
100
Oct 31, 2025
Routine - Food
4 major violations. 8 minor violations.
View 12 violations
Intermediate - Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ 2 managers; Kristi C (2 months) and Angelina M (1 year), no Certified Food Manager certification completed.
53A-04-6
Intermediate - Handwash sink used for purposes other than handwashing. At handwash sink across from mop sink, green scrub pad in sink.
31A-11-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Establishment has no certification for any current employees. **Warning**
53B-01-5
Intermediate - Spray bottle containing toxic substance not labeled. At handwash sink across from mop sink, spray bottle with yellow chemical not labeled.
41-17-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. At prep area, interior walls of ice machine have black and brown stains.
22-20-5
Basic - Equipment and utensils not properly air-dried - wet nesting. At dish area on clean dish shelves, plastic and metal containers stacked before air drying. **Repeat Violation**
24-08-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line, floor under equipment has grease build up. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At fry line, front of reach-in freezer has dust build up at top. At chicken breading station, exterior of bulk breader container soiled with residue. At cook line, gasket on reach-in cooler drawers under flat top soiled with food residue/debris. At front counter, gaskets on under counter reach-in cooler soiled. At dining room drink station, front vents on soda machine haste dust build up. **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. At cook line, interior of reach-in cooler drawers soiled with build up of debris and residue.
22-16-4
Basic - Single-service articles improperly stored. In dry storage area, case of plastic lids stored on floor.
25-05-4
Basic - Single-service articles stored on a soiled surface. At make line by fryers, plastic lids in container with build up of food debris.
25-17-4
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. In walk-in cooler, cases of unwashed tomatoes and cucumbers stored above cases of ready to eat cut lettuce.
08B-17-4
45
Dec 11, 2024
Routine - Food
3 critical violations. 1 major violation. 8 minor violations.
View 12 violations
High Priority - Toxic substance/chemical improperly stored. At back door area, container of disinfecting cleaner with bleach stored over single service gloves. Operator moved chemical to,proper storage. **Corrected On-Site**
41-10-4
High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 6/1/2024. Operator renewed license during inspection. **Corrected On-Site**
50-17-3
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. At cook line in reach-in cooler drawers, raw chicken stored above cooked bacon with no divider to prevent cross contamination. Operator moved bacon. **Corrected On-Site**
08A-05-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. In dining room, soda dispenser has build up on nozzle.
22-02-4
Basic - Standing water in bottom of reach-in-cooler. At make line, reach-in cooler by pass thru window has standing water. Manager had employee clean. **Corrected On-Site**
29-49-6
Basic - Bowl or other container with no handle used to dispense food. Plastic cup used as scoop in seasoning salt. Operator removed. **Corrected On-Site**
14-01-5
Basic - Employee with no beard guard/restraint while engaging in food preparation. Employee on cook line with no beard guard.
13-04-4
Basic - Equipment and utensils not properly air-dried - wet nesting. At dish area, clean metal pans stacked before air drying.
24-08-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line floor in corner by grill soiled. At dry storage area, ceiling vent has black mold-like substance. **Repeat Violation**
36-73-4
Basic - Food stored on floor. Bag of seasoning salt stored on floor. Operator moved to shelf. **Corrected On-Site**
08B-38-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, multiple reach-in cooler gaskets and contact area soiled.
23-03-4
Basic - Working containers of food removed from original container not identified by common name. Bulk seasoning salt container not labeled.
02D-01-5
39
Feb 21, 2024
Routine - Food
1 critical violation. 3 major violations. 7 minor violations.
View 11 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At mop sink, splitter added with no backflow preventer on non chemical dispenser side leading to hose reel.
29-42-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator stated some employees present hired less than 60 days, no proof available for,employee responsiblities
11-26-1
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Both towel dispenser at cook line not dispensing towels. Operator changed batteries, dispensers working properly. Also, soap dispenser at front of cook line not dispensing, operator fixed. **Corrected On-Site**
31B-05-4
Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ One manager, Gerald Brewer with no certification available. Inspector looked on ServSafe website, certificate expired.
53A-03-7
Basic - Clean linens stored on floor. At chemical storage area, Cloth towels stored on floor.
21-17-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. Floor at fryers have grease build up. **Repeat Violation**
36-73-4
Basic - Food storage container/container lid cracked or broken. At make line, seasoning on lower shelf has cracked lid.
14-38-4
Basic - Food stored on floor. In walk-in freezer, case of fries and case of chicken on floor.
08B-38-4
Basic - Garbage on the ground and/or pad around dumpster. Bagged trash on ground in dumpster enclosure.
33-19-4
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. At make line, in cold holding unit closest to pass thru window, scoop in shredded cheese has handle touching product. **Repeat Violation**
10-06-5
Basic - No copy of latest inspection report available. Operator not able to find last inspection.
51-18-6
45
May 9, 2023
Complaint Partial
No violations found.
100
Sep 13, 2022
Routine - Food
1 critical violation. 9 minor violations.
View 10 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One live fly observed in front register area. Fly removed. **Corrected On-Site**
35A-02-6
Basic - Open dumpster lid. Dumpster outside of establishment. Employee closed lid. **Corrected On-Site** **Repeat Violation**
33-16-4
Basic - Working containers of food removed from original container not identified by common name. Container of dry milk wash in dry storage area. Container labeled. **Corrected On-Site** **Repeat Violation**
02D-01-5
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. Ice machine in kitchen area.
22-20-5
Basic - Cove molding at floor/wall juncture broken/missing. Wall across from fryers in kitchen.
36-03-4
Basic - Dead roaches on premises. One dead roach observed behind drink dispenser in kitchen. Dead roach discarded. **Corrected On-Site**
35A-03-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee drink on main make line in kitchen. Drink discarded. **Corrected On-Site** **Repeat Violation**
12B-07-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under drink dispenser in drive through area. Floor under register in drive through area. **Repeat Violation**
36-73-4
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Scoop for shredded cheese on main make line in kitchen. Scoop moved and stored correctly. **Corrected On-Site**
10-06-5
Basic - Nonfood-contact equipment exposed to splash/spillage not constructed of materials that are corrosion resistant, non-absorbent, smooth and easily cleanable. Wood beams under front counter are not sealed.
14-47-4
55
Frequently Asked Questions
When was Zaxby's last inspected?
The most recent health inspection at Zaxby's on file is from Apr 7, 2026. The public record contains seven inspections in total.
What is the most common violation at Zaxby's?
Across the inspection record, “floors, walls and/or ceilings soiled/has accumulation” has been cited five times, more than any other issue at Zaxby's.
How does Zaxby's compare to other restaurants in Jacksonville?
Zaxby's most recently scored 64 out of 100, which is lower than the Jacksonville average of 74.
Has Zaxby's inspection record improved over time?
Results have been roughly steady. Inspections at Zaxby's have averaged around seven violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Zaxby's means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Zaxby's inspected?
Based on the inspection history on file, Zaxby's is inspected around two times per year on average.
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