Royal Palms Cafe
Last inspected: Oct 24, 2025
61
Score
Across the available record, Royal Palms Cafe has seven inspections on file, the first dated 2022. The newest entry in the record is dated Oct 24, 2025. When a facility lands in medium risk territory, it usually means a mixed inspection result.
Recent visits have produced comparable findings, with counts hovering near 10 violations per visit.
The most common issue across all inspections has been “no handwashing sign provided at a hand sink used”, showing up four times.
Restaurants in Jacksonville average 74, so Royal Palms Cafe trails the local norm. The inspection history reads as standard for a restaurant of this size.
7
Inspections
1
Critical latest
1
Major latest
5
Minor latest
Inspection History
Oct 24, 2025
Food-Licensing Inspection
1 critical violation. 1 major violation. 5 minor violations.
View 7 violations
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. 2 faucets need it by triple sink
29-34-4
Intermediate - Spray bottle containing toxic substance not labeled. Red solution by triple sink, manager stated it's degreaser
41-17-4
Basic - Faucet/handle missing at plumbing fixture. Broken handle on cold water side in hand sink by storage next to side door
29-09-4
Basic - No handwashing sign provided at a hand sink used by food employees. One hand sink by storage next to side door, emailed one
31B-04-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Can cart
23-03-4
Basic - Plumbing system in disrepair. Mop sink not draining, it will be fixed today, another mop sink it's available in basement, it's close by and accessible
29-08-4
Basic - Water leaking from pipe and/or faucet/handle. Faucet leaking on hand sink by storage next to side door
29-11-4
61
Jan 24, 2025
Routine - Food
2 critical violations. 4 major violations. 5 minor violations.
View 11 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 46f liquid egg sitting on ice, employee added more ice, got to 41f, 60f hamburgers by cook line, explained time as public health control, employee wrote time on **Corrected On-Site**
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 100f steak by cook line hot helipad, explained time as public health control, employee wrote time, **Corrected On-Site**
03B-01-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Sandwich press
22-02-4
Intermediate - No soap provided at handwash sink. Hand sink by triple sink, manager placed some **Corrected On-Site**
31B-03-4
Intermediate - Spray bottle containing toxic substance not labeled. By hand sink close to cook line,cleaner by employee
41-17-4
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Soups opened yesterday early mir, employee wrote date on **Corrected On-Site** **Repeat Violation**
02C-03-5
Basic - Carbon dioxide/helium tanks not adequately secured. By walk in cooler
51-11-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On Oreo table, employee moved it **Corrected On-Site**
12B-07-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cellphone and case for ear buds on Oreo table, employee moved it **Corrected On-Site** **Repeat Violation**
40-06-5
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed fruit on shelf above cut lettuce, employee rearranged walk in cooler **Corrected On-Site**
08B-17-4
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. 0 ppm quat, employee made new solution, 300 ppm **Corrected On-Site**
21-08-4
39
Aug 23, 2024
Routine - Food
2 critical violations. 3 major violations. 7 minor violations.
View 12 violations
High Priority - Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. 8/14 coleslaw, employee discarded 1/4 cup **Corrected On-Site**
01B-24-5
High Priority - Warewashing sanitizing solution exceeding the maximum concentration allowed. +400 ppm quat in triple sink, very dark green, employee diluted it to 300 ppm
41-18-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For new employee
11-26-1
Intermediate - Chemical test kit not used to ensure proper sanitization of equipment and utensils when using a chemical sanitizer. For triple sink **Repeat Violation**
16-33-4
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Cream cheese and milk opened on Monday, dated by operator **Corrected On-Site** **Repeat Violation**
02C-03-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Purse above to go containers in box, employee moved it **Corrected On-Site**
40-06-5
Basic - No copy of latest inspection report available. Could not find it
51-18-6
Basic - Single-service articles not stored inverted or protected from contamination. To go containers not inverted, storage shelf, inverted by manager **Corrected On-Site**
25-06-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. On prep table, employee discarded it **Corrected On-Site** **Repeat Violation**
21-12-4
Basic - Working containers of food removed from original container not identified by common name. White powder in bulk container, labeled sugar by employee **Corrected On-Site** **Repeat Violation**
02D-01-5
Basic - No handwashing sign provided at a hand sink used by food employees. Hand sink at entrance to kitchen and hand sink by triple sink, hand sink at front counter **Repeat Violation**
31B-04-4
Basic - Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open drink on prep table, employee discarded it **Repeat Violation**
12B-12-5
39
Feb 14, 2024
Routine - Food
7 critical violations. 5 major violations. 9 minor violations.
View 21 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 60f butter by cook line, 55f cream cheese on prep table, no time, no procedure, explained time as public health control to him and he wrote time down **Corrective Action Taken**
03A-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 125f potatoes in double pan, steamer, employee reheated them to 165f **Corrected On-Site**
03B-01-6
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Faucet by triple sink
29-34-4
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Washing dirty dishes then grabbed clean dishes, explained to him and he washed hands **Corrected On-Site**
12A-13-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw pooled eggs on shelf above cooked chicken in reach in cooler by cook line, mgr rearranged **Corrected On-Site**
08A-05-6
High Priority - Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. 65f eggs, no time, no procedure, explained time as public health control to mgr and he wrote time on **Corrective Action Taken**
03A-03-5
High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. 0 ppm, not dispensing quat, added manually by employee, 300 ppm **Corrected On-Site**
22-43-4
Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Quat
16-37-1
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. All hand sinks, employees placed some **Corrected On-Site**
31B-02-4
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Cook expired on 2/4/24
53B-14-5
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Cream cheese opened on Monday, mgr dated it **Corrected On-Site**
02C-03-5
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Emailed one **Corrected On-Site**
11-27-4
Basic - Bowl or other container with no handle used to dispense food. For sugar, mgr discard it **Corrected On-Site**
14-01-5
Basic - Carbon dioxide/helium tanks not adequately secured. By soda syrup rack
51-11-4
Basic - Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open drink at front counter
12B-12-5
Basic - Employee with no hair restraint while engaging in food preparation. Cook cooking, put one on **Corrected On-Site**
13-03-4
Basic - Faucet/handle missing at plumbing fixture. Handle on cold water turns all the way and no water come out, hand sink by triple sink **Corrected On-Site**
29-09-4
Basic - No handwashing sign provided at a hand sink used by food employees. All hand sinks, employees placed some **Corrected On-Site**
31B-04-4
Basic - Single-service articles not stored inverted or protected from contamination. Aluminum trays not inverted, inverted by employee **Corrected On-Site**
25-06-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. For front counter
21-12-4
Basic - Working containers of food removed from original container not identified by common name. Bulk white powder on shelf by prep area
02D-01-5
14
Nov 6, 2023
Complaint Full
No violations found.
100
Jun 7, 2023
Routine - Food
2 critical violations. 5 minor violations.
View 7 violations
Hands Clean and Properly Washed
FL-08
Food in Good Condition, Safe, and Unadulterated
FL-13
Required Records Available; Shellstock Tags/Labels
FL-14
Proper Hot and Cold Holding Temperatures
FL-21
Food Contact Surfaces Clean and Sanitized
FL-22
Approved Thawing Methods Used
FL-31
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
58
Dec 8, 2022
Routine - Food
2 major violations. 4 minor violations.
View 6 violations
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Food debris on can opener blade. Employee cleaned can opener during inspection **Corrected On-Site**
22-02-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of employee training provided at inspection **Warning**
53B-01-5
Basic - Carbon dioxide/helium tanks not adequately secured. Two co2 tanks not adequately secured stored near ice machine
51-11-4
Basic - In-use knife/knives stored in cracks between pieces of equipment. Two knives stored between prep table and reach in cooler, employee moved knives during inspection **Corrected On-Site**
10-17-4
Basic - No handwashing sign provided at a hand sink used by food employees. No hand wash sign at two hand wash sinks in kitchen area
31B-04-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Several wet wiping cloths stored on prep tables in kitchen area. Employee properly stored wiping cloths during inspection. **Corrected On-Site**
21-12-4
67
Frequently Asked Questions
When was Royal Palms Cafe last inspected?
The most recent health inspection at Royal Palms Cafe on file is from Oct 24, 2025. The public record contains seven inspections in total.
What is the most common violation at Royal Palms Cafe?
Across the inspection record, “no handwashing sign provided at a hand sink used” has been cited four times, more than any other issue at Royal Palms Cafe.
How does Royal Palms Cafe compare to other restaurants in Jacksonville?
Royal Palms Cafe most recently scored 61 out of 100, which is lower than the Jacksonville average of 74.
Has Royal Palms Cafe's inspection record improved over time?
Results have been roughly steady. Inspections at Royal Palms Cafe have averaged around 10 violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Royal Palms Cafe means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Royal Palms Cafe inspected?
Based on the inspection history on file, Royal Palms Cafe is inspected around two times per year on average.
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