Pollo Tropical #254
Last inspected: Jan 9, 2026
74
Score
Public records show nine inspections at Pollo Tropical #254 stretching back to 2022. Inspectors last stopped by on Jan 9, 2026. When a facility lands in medium risk territory, it usually means a mixed inspection result.
Performance has remained roughly level over recent inspections, averaging near five violations each time.
Across the inspection history, “non-pitting surface rust on food-contact equipment” is the issue that surfaces most often, recorded two times.
That puts the facility ahead of the local pack: the average Pinecrest restaurant scores 55. The record is unremarkable in either direction.
9
Inspections
0
Critical latest
1
Major latest
4
Minor latest
Inspection History
Jan 9, 2026
Routine - Food
1 major violation. 4 minor violations.
View 5 violations
Intermediate - Non-pitting surface rust on food-contact equipment. Observed on dry food and dish racks. **Repeat Violation**
22-31-4
Basic - Buildup of food debris/soil residue on equipment door handles. Observed at front counter cooler where sauces are stored. Operator had employee wipe down during inspection. **Corrected On-Site**
23-24-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed dust accumulation. **Repeat Violation**
36-34-5
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Observed in walk in freezer.
14-69-4
Basic - Walk-in cooler/freezer shelves with rust that has pitted the surface. Observed in walk in cooler.
14-17-4
74
Aug 15, 2025
Routine - Food
1 major violation. 3 minor violations.
View 4 violations
Intermediate - Non-pitting surface rust on food-contact equipment. Observed rust on dry food racks and dish racks. **Repeat Violation**
22-31-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed with dust accumulation.
36-34-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed soiled gaskets at sauce drawers at drive thru. Operator had employee begin cleaning. **Corrective Action Taken**
23-03-4
Basic - Reach-in cooler shelves with rust that has pitted the surface. Observed several coolers with rust on shelves.
14-33-4
78
Mar 3, 2025
Routine - Food
2 major violations. 3 minor violations.
View 5 violations
Food Contact Surfaces Clean and Sanitized
FL-22
Required Records Available; Shellstock Tags/Labels
FL-14
Equipment Adequate to Maintain Product Temperature
FL-29
Plumbing Maintained; Sewage Disposal
FL-51
Toilet Rooms Maintained
FL-53
70
Nov 4, 2024
Routine - Food
6 minor violations.
View 6 violations
Basic - Buildup of food debris/soil residue on equipment door handles. Observed reach in cooler handle soiled located in front of the grill.
23-24-4
Basic - Floor tiles in disrepair in front of the grill with water accumulation.
36-17-5
Basic - Floors not constructed to be easily cleanable. Observed deep grout in preparation area.
36-12-4
Basic - Food stored under dripping water line. Observed raw steak and raw chicken stored under dripping water from refrigerator system in reach in cooler in the grill area. Operator moved products to another area of the cooler **Corrected On-Site** **Repeat Violation**
08B-52-4
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Observed utensil handling touching rice at steam table. Operator removed handle. **Corrected On-Site** **Repeat Violation**
10-06-5
Basic - Water leaking from pipe and/or faucet/handle. Observed leaking from the hand sink in the prep area.
29-11-4
74
May 30, 2024
Complaint Full
3 critical violations. 3 minor violations.
View 6 violations
High Priority - Dented/rusted cans present. See stop sale. Observed two cans of sliced of jalapeno peppers dented. Operator discarded the cans. **Corrective Action Taken**
01B-01-4
High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. Observed the cut tomatoes labeled at 10:13 am. As per operator was changed at 1:30 pm. The operator changed the label. **Corrected On-Site**
03F-01-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed yellow rice with vegetables (120-130 F - Hot Holding) at steam table. As per manager for less than 30 minutes. Operator sent the products to be reheating. **Corrective Action Taken** **Repeat Violation**
03B-01-6
Basic - Food stored under dripping water line. Observed raw chicken stored under dripping water from the refrigeration system at walk in cooler. Operator started to remove the products. **Corrective Action Taken** **Repeat Violation**
08B-52-4
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Observed utensil handle touching the brown rice and corn. The utensil handle were removed. **Corrected On-Site**
10-06-5
Basic - Standing water in floor drain/floor drain draining very slowly. Observed standing water between walk in freezer door and walk in cooler.
29-19-4
55
Mar 28, 2024
Routine - Food
2 critical violations. 2 minor violations.
View 4 violations
Hands Clean and Properly Washed
FL-08
Employee Health Policies Present
FL-03
Plumbing Maintained; Sewage Disposal
FL-51
Food in Good Condition, Safe, and Unadulterated
FL-13
64
Sep 11, 2023
Routine - Food
3 minor violations.
View 3 violations
Equipment Adequate to Maintain Product Temperature
FL-29
Approved Thawing Methods Used
FL-31
Washing Fruits and Vegetables
FL-42
86
Jan 23, 2023
Routine - Food
1 critical violation. 4 minor violations.
View 5 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Equipment Adequate to Maintain Product Temperature
FL-29
Lighting Adequate; Required Shields in Place
FL-36
Hot and Cold Water Available; Adequate Pressure
FL-25
70
Jul 5, 2022
Routine - Food
2 minor violations.
View 2 violations
Basic - No handwashing sign provided at a hand sink used by food employees. Observed no hand wash sign at the dishwashing area hand wash sink.
31B-04-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. Observed the back area of the triple sink and the wall soiled with black like substance.
36-27-5
90
Frequently Asked Questions
When was Pollo Tropical #254 last inspected?
The most recent health inspection at Pollo Tropical #254 on file is from Jan 9, 2026. The public record contains nine inspections in total.
What is the most common violation at Pollo Tropical #254?
Across the inspection record, “non-pitting surface rust on food-contact equipment” has been cited two times, more than any other issue at Pollo Tropical #254.
How does Pollo Tropical #254 compare to other restaurants in Pinecrest?
Pollo Tropical #254 most recently scored 74 out of 100, which is higher than the Pinecrest average of 55.
Has Pollo Tropical #254's inspection record improved over time?
Results have been roughly steady. Inspections at Pollo Tropical #254 have averaged around five violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Pollo Tropical #254 means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Pollo Tropical #254 inspected?
Based on the inspection history on file, Pollo Tropical #254 is inspected around three times per year on average.
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