Pollo D'oro

4542 Hoffner Av., Orlando, FL 32812
Mexican / Latin
Last inspected: Mar 18, 2026
47
Score
High Risk

Public records show 10 inspections at Pollo D'oro stretching back to 2022. The newest entry in the record is dated Mar 18, 2026. Diners may want to take note: high risk reflects issues that a health inspector considered important.

There hasn't been much movement either way: counts have stayed near eight violations per visit across recent inspections.

When inspectors have written things up, “ready-to-eat” has been the most frequent reason, cited six times.

Pollo D'oro's latest score of 47 falls below the Orlando average of 79. Diners may want to weigh the inspection history when deciding to visit.

10
Inspections
2
Critical latest
1
Major latest
7
Minor latest
Inspection History
Mar 18, 2026
Routine - Food
2 critical violations. 1 major violation. 7 minor violations.
View 10 violations
High Priority - 3 compartments sink chlorine sanitizer solution exceeds the maximum concentration allowed. 200+++ Operator added water second check 100 ppm . **Corrected On-Site**
41-27-4
High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw beef stored over pork raw at the reach-in freezer . Operator switch it . **Corrected On-Site**
08A-17-6
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork and cooked beef stored at the reach-in cooler cooked Monday 3-16 no date marked.
02C-02-5
Basic - Food-contact surface not smooth and easily cleanable. Garlic smashed. **Repeat Violation**
14-13-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Back of the house at prep area .
36-34-5
Basic - Equipment in poor repair. Gasket torn at reach-in freezer and the walk-in cooler door . **Repeat Violation**
14-11-5
Basic - Establishment using wood (other than a hard, close-grained wood) as a food-contact surface. Garlic smashed wood used to smashed food .
14-25-5
Basic - Time/temperature control for safety food thawed in an improper manner. Raw shrimp left in room temperature at standing water to thawed temperatures was 40 f operator moved it to the cooler to thawed . **Corrected On-Site**
06-01-5
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler door .
36-02-5
Basic - Walk-in cooler/freezer shelves with rust that has pitted the surface. Walk-in cooler shelves .
14-17-4
47
Sep 10, 2025
Routine - Food
4 critical violations. 7 minor violations.
View 11 violations
High Priority - Employee used tobacco, ate, or drank then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee drinking water then heading to prepared food without hand wash **Corrective Action Taken** spoke to manager and she spoke to him and he washed his hand . **Corrective Action Taken**
12A-05-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw sausage stored on top of ham at the reach-in cooler bottom. Operator switch it. **Corrected On-Site**
08A-05-6
High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw beef stored on top of raw fish at the reach-in freezer . **Repeat Violation**
08A-17-6
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet.
29-42-4
Basic - Equipment in poor repair. Gasket torn at the reach-in freezer and walk-in cooler door .
14-11-5
Basic - Food-contact surface not smooth and easily cleanable. Wood Garlic smasher cracked .
14-13-4
Basic - Ceiling/ceiling tile shows damage or is in disrepair. Front area ceiling dripping ,and rest of the kitchen ceiling in disrepair.
36-32-5
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Plastic spoon used as scoop not Above top of food at the black paper , Mexican seasoning and rice . Operator fix it. **Corrected On-Site**
10-01-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. The hoods. **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Walk-in cooler shelves.
22-16-4
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler . **Repeat Violation**
36-02-5
39
Feb 3, 2025
Routine - Food
1 critical violation. 1 major violation. 5 minor violations.
View 7 violations
High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Observed raw chicken stored on top of raw bacon at the reach-in freezer . Operator reorganized it . **Corrected On-Site**
08A-17-6
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Pork cooked Saturday no date mark . Flan prepared 3 days ago no date mark . **Repeat Violation**
02C-02-5
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Observed a scoop cup stored inside the chicken water bucket at the walk-in cooler . Opera removed it and sent it to sink to wash . **Corrected On-Site**
10-06-5
Basic - Interior of refrigerator or freezer in disrepair/has exposed insulation. Reach-in cooler handle . **Repeat Violation**
14-36-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. The hoods . **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Walk-in cooler shelves. **Repeat Violation**
22-16-4
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler floor . **Repeat Violation**
36-02-5
61
Aug 8, 2024
Routine - Food
1 critical violation. 1 major violation. 7 minor violations.
View 9 violations
High Priority - Raw animal food stored over or with unwashed produce. Raw eggs stored top of unwashed vegetables at the walk-in cooler . **Repeat Violation**
08A-04-5
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Milk open yesterday 8 am no date mark .
02C-02-5
Basic - Buildup of food debris/soil residue on equipment door handles. Reach-in cooler .
23-24-4
Basic - In-use tongs stored on equipment door handle between uses. At the grill door . **Corrected On-Site**
10-20-4
Basic - Interior of refrigerator or freezer in disrepair/has exposed insulation. Gasket torn at the reach-in cooler .
14-36-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. The hoods.
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Walk-in cooler .
22-16-4
Basic - Stored food not covered. At the reach-in freezer. **Corrected On-Site**
08B-12-5
Basic - Unsealed concrete floor in food preparation, food storage, warewashing area or bathroom. Walk-in cooler floor.
36-02-5
55
Mar 25, 2024
Routine - Food
1 minor violation.
View 1 violation
Lighting Adequate; Required Shields in Place
FL-36
95
Jan 3, 2024
Routine - Food
7 critical violations. 4 major violations. 2 minor violations.
View 13 violations
High Priority - Evidence of mop/cleaning wastewater dumped onto ground.Employee dumped mop water out back. **Warning**
28-14-5
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Beef soup kept cooling overnight on walk in cooler with temperature of 50F. **Warning**
03D-02-5
High Priority - Food prepared in a private home. See stop sale.Alcapurrias sold at restaurant and bought from a lady that makes them at home. **Warning**
01A-03-4
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Raw chicken stored over cooked vegetables on reach in freezer. **Corrected On-Site** **Warning**
08A-02-6
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw liver stored over ready to eat garlic sauce on walk in cooler **Corrected On-Site** **Warning**
08A-05-6
High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw beef stored over raw cassava in walk in cooler. **Corrected On-Site** **Warning**
08A-20-5
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Beef soup left in walk in cooler cooling overnight with temperature of 50F **Warning**
01B-02-5
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. **Warning**
53B-01-5
Intermediate - No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Lady who cooks at night . Carol employees at restaurant for six months. **Repeat Violation** **Warning**
53B-02-5
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. **Warning**
11-26-1
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked.Pork made on Sunday with no date marked. **Repeat Violation** **Warning**
02C-02-5
Basic - Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container.Open drink kept on shelve over prep table across from fryers. **Repeat Violation** **Warning**
12B-12-5
Basic - Wall soiled with accumulated grease, food debris, and/or dust.Wall behind flat top. **Warning**
36-27-5
21
Sep 22, 2023
Routine - Food
4 critical violations. 1 major violation. 6 minor violations.
View 11 violations
High Priority - - From initial inspection : High Priority - Chlorine sanitizer used to sanitize clean in place equipment not at proper minimum strength. Do not use equipment not properly sanitized. 0 ppm **Warning** - From follow-up inspection 2023-09-22: 3 compartment sink not set up**Time Extended** **Time Extended**
22-52-4
High Priority - - From initial inspection : High Priority - Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee touching her apron then complete working between cooking and serving food without washing hand . **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
12A-10-4
High Priority - - From initial inspection : High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Observed raw chicken stored in top of beef at the reach- in freezer . **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
08A-17-6
High Priority - - From initial inspection : High Priority - Toxic substance/chemical improperly stored. Bucket of sanitizer solution stored at the floor. **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
41-10-4
Intermediate - - From initial inspection : Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork from yesterday no label . **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
02C-02-5
Basic - - From initial inspection : Basic - Buildup of food debris/soil residue on equipment door handles. Reach-in cooler 2 door handle is not clean . **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
23-24-4
Basic - - From initial inspection : Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. By the hoods . **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
36-34-5
Basic - - From initial inspection : Basic - Missing drain plug at dumpster. **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
33-11-4
Basic - - From initial inspection : Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Bottle of water at the soda and milk cooler at front area. **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
12B-13-4
Basic - - From initial inspection : Basic - Raw fruits/vegetables not washed prior to preparation. Observed avocados with stickers on it and in use at the make table operator stated was washed but I did explain they had to take off sticker then wash it to be consider washed. **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
08B-39-4
Basic - - From initial inspection : Basic - Wet wiping cloth not stored in sanitizing solution between uses. **Warning** - From follow-up inspection 2023-09-22: **Time Extended**
21-12-4
37
Jul 18, 2023
Routine - Food
7 critical violations. 6 major violations. 8 minor violations.
View 21 violations
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Chicharron pork prepped yesterday(59f-cold holing ). **Repeat Violation** **Warning**
01B-02-5
High Priority - Chlorine sanitizer used to sanitize clean in place equipment not at proper minimum strength. Do not use equipment not properly sanitized. 0 ppm **Warning**
22-52-4
High Priority - Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Observed employee touching her apron then complete working between cooking and serving food without washing hand . **Warning**
12A-10-4
High Priority - Operating with an expired Division of Hotels and Restaurants license. **Admin Complaint**
50-17-3
High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Observed raw chicken stored in top of beef at the reach- in freezer . **Warning**
08A-17-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Chicharron pork prepped yesterday cooked (59f-cold holing ). **Repeat Violation** **Warning**
03A-02-5
High Priority - Toxic substance/chemical improperly stored. Bucket of sanitizer solution stored at the floor. **Warning**
41-10-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. No employee agreement. **Repeat Violation** **Warning**
11-26-1
Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Eggs serving soft without consumer advisory . Provided to the customer. **Corrective Action Taken** **Warning**
02B-02-5
Intermediate - Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. Serving soft eggs not identify on the menu . **Warning**
02B-01-5
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cooked pork from yesterday no label . **Warning**
02C-02-5
Intermediate - No probe thermometer provided to measure temperature of food products. **Warning**
05-08-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Judy De La Rosa been there for 4 month without employee training. **Warning**
53B-01-5
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. By the hoods . **Warning**
36-34-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employees cup of coffee at the prep area next to the slicers. **Warning**
40-06-5
Basic - Missing drain plug at dumpster. **Warning**
33-11-4
Basic - No handwashing sign provided at a hand sink used by food employees. Front area next to the coffee machine. **Warning**
31B-04-4
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Bottle of water at the soda and milk cooler at front area. **Warning**
12B-13-4
Basic - Raw fruits/vegetables not washed prior to preparation. Observed avocados with stickers on it and in use at the make table operator stated was washed but I did explain they had to take off sticker then wash it to be consider washed. **Warning**
08B-39-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. **Warning**
21-12-4
Basic - Buildup of food debris/soil residue on equipment door handles. Reach-in cooler 2 door handle is not clean . **Warning**
23-24-4
13
Jan 20, 2023
Complaint Full
2 critical violations. 2 major violations.
View 4 violations
Supervisor/Person in Charge Present
FL-01
Employee Health Policies Present
FL-03
Food Obtained from Approved Sources
FL-11
Approved Thawing Methods Used
FL-31
39
Jul 19, 2022
Routine - Food
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Fish over tray of pastries. Manager moved **Corrected On-Site**
08A-02-6
Intermediate - Handwash sink used for purposes other than handwashing. / expresso machine draining into hand sink.
31A-11-4
Basic - Condensation or other drainage not disposed of according to law./ expresso machine draining into hand sink.
28-02-4
Basic - Water leaking from pipe at front counter hand sink.
29-11-4
70

Frequently Asked Questions

When was Pollo D'oro last inspected?

The most recent health inspection at Pollo D'oro on file is from Mar 18, 2026. The public record contains 10 inspections in total.

What is the most common violation at Pollo D'oro?

Across the inspection record, “ready-to-eat” has been cited six times, more than any other issue at Pollo D'oro.

How does Pollo D'oro compare to other restaurants in Orlando?

Pollo D'oro most recently scored 47 out of 100, which is lower than the Orlando average of 79.

Has Pollo D'oro's inspection record improved over time?

Results have been roughly steady. Inspections at Pollo D'oro have averaged around eight violations per visit across the recent record.

What does a high risk rating mean?

A high risk rating at Pollo D'oro means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.

How often is Pollo D'oro inspected?

Based on the inspection history on file, Pollo D'oro is inspected around three times per year on average.