Palm Plaza
Last inspected: Nov 5, 2025
50
Score
Public records show six inspections at Palm Plaza stretching back to 2022. The latest inspection on file is from Nov 5, 2025. Diners may want to take note: high risk reflects issues that a health inspector considered important.
Performance has remained roughly level over recent inspections, averaging near seven violations each time.
“Floors, walls and/or ceilings soiled/has accumulation” accounts for the largest share of issues, appearing four times across the record.
Compared to other Jacksonville restaurants (averaging 74), there's room to close the gap. This restaurant has more on its record than most do.
6
Inspections
2
Critical latest
3
Major latest
2
Minor latest
Inspection History
Nov 5, 2025
Routine - Food
2 critical violations. 3 major violations. 2 minor violations.
View 7 violations
High Priority - Toxic substance/chemical improperly stored. At front counter area, 2 spray bottles of window cleaner stored hanging on side of metal shelf over single service cups. Employee moved spray bottles. **Corrected On-Site**
41-10-4
High Priority - Live, small flying insects found. At front counter area, observed 4 flying insects by beer tanks. **Repeat Violation** **Admin Complaint**
35A-02-7
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. At prep area, can opener blade has build up of encrusted food debris. Operator had employee clean. **Corrected On-Site**
22-02-4
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. 2 employee certificate s expired.
53B-14-5
Intermediate - Spray bottle containing toxic substance not labeled. At triple sinks, spray bottle of yellow chemical not labeled. Operator stated item is used by zoo and not food service operator returned to zoo personnel. **Corrected On-Site**
41-17-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At cook line, floor under fryers have build up of grease and food debris. **Repeat Violation**
36-73-4
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. In walk-in cooler, bag of whole carrots and case of tomatoes stored above ready to eat pickled and cheese. Operator moved produce to bottom shelf. **Corrected On-Site** **Repeat Violation**
08B-17-4
50
May 21, 2025
Routine - Food
3 critical violations. 6 minor violations.
View 9 violations
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. At dish area, employee handled soiled items, placed in dish machine, then removed and put away without washing hands between dirty and clean. Operator spoke with employee. **Corrective Action Taken**
12A-13-4
High Priority - Live, small flying insects found. Observed 2 flying insects under counter near handwash sink floor drain.
35A-02-7
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At make line warmer, tater tots (114-125F - Hot Holding). Operator stated item in warmer for 30 minutes. Operator reheated in fryer to 189f. **Corrected On-Site**
03B-01-6
Basic - Equipment and utensils not properly air-dried - wet nesting. On clean dish shelves, plastic containers stacked before air drying. Operator moved containers to air dry. **Corrective Action Taken**
24-08-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. In walk-in freezer, floor soiled. **Repeat Violation**
36-73-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Ate trance to front counter area, glass door Aquafina reach-in cooler missing ambient thermometer with individual milks in cooler.
05-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At cook line, exterior of bulk flour container soiled. **Repeat Violation**
23-03-4
Basic - Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. At front counter area, sanitizer bucket stored on counter. Operator moved. **Corrected On-Site**
21-44-1
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. In walk-in cooler, cases of unwashed oranges mushrooms and blueberries stored over ready to eat sauces. Operator moved produce below sauces. **Corrected On-Site**
08B-17-4
47
Dec 16, 2024
Routine - Food
2 major violations. 3 minor violations.
View 5 violations
Certified Food Manager Identification
FL-02
Potentially Hazardous Food Held at Proper Temperature
FL-16
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Lighting Adequate; Required Shields in Place
FL-36
70
Jun 10, 2024
Food-Licensing Inspection
2 critical violations. 3 major violations. 3 minor violations.
View 8 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. On cook line, in warmer unit by pass thru, chicken (96F - Hot Holding). Employee stated chicken was placed in warmer for 1.5 hours. Employee reheated chicken 176f. **Corrected On-Site**
03B-01-6
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. At dish area, observed 2 flying insects.
35A-02-6
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Multiple employees present, no proof of employee responsibilities.
11-26-1
Intermediate - No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine.
16-62-1
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. At front counter area soda dispenser, bottom of top plate has black mold-like substance.
22-02-4
Basic - Equipment in poor repair. At end of cook line, defrost reach-in cooler with pizzas, gasket torn.
14-11-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At front counter area, under counter reach-in cooler has soiled gasket.
23-03-4
Basic - Carbon dioxide/helium tanks not adequately secured. At front counter, two tanks under front counter not secured.
51-11-4
47
Oct 13, 2023
Routine - Food
2 critical violations. 3 major violations. 3 minor violations.
View 8 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One live fly observed in dining area.
35A-02-6
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing at the end of the splitter for outside mop sink faucet where black hose is attached. **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. No written plan available. Inspector emailed Form 5030-104. **Corrective Action Taken**
11-27-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Multiple white cutting boards in kitchen.
22-02-4
Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Test kit for quaternary ammonium is missing.
16-37-1
Basic - Standing water in bottom of reach-in-cooler. Reach in cooler across from fryers in kitchen. Water removed. **Corrected On-Site**
29-49-6
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Ice bucket by ice machine in kitchen. Bucket inverted. **Corrected On-Site**
24-05-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor under dish machine in kitchen. **Repeat Violation**
36-73-4
47
Nov 7, 2022
Routine - Food
2 critical violations. 1 major violation. 2 minor violations.
View 5 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. On cook line in flip top cooler, cut cabbage and cut lettuce 48F. Items placed into service approximately 30 minutes prior. Items moved to reach in cooler to cool. **Corrective Action Taken**
03A-02-5
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing at the end of both sides of splitter on faucet behind grill. Splitter removed. **Corrected On-Site**
29-34-4
Intermediate - Spray bottle containing toxic substance not labeled. Spray bottle containing clear chemical cleaner stored under triple sink in back kitchen. Chemical discarded. **Corrected On-Site**
41-17-4
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor behind grill. Floor behind/under ice machine. Floor under drink dispenser in front counter area. **Repeat Violation**
36-73-4
Basic - Single-service articles not stored inverted or protected from contamination. To go containers on cook line. Containers inverted. **Corrected On-Site** **Repeat Violation**
25-06-4
61
Frequently Asked Questions
When was Palm Plaza last inspected?
The most recent health inspection at Palm Plaza on file is from Nov 5, 2025. The public record contains six inspections in total.
What is the most common violation at Palm Plaza?
Across the inspection record, “floors, walls and/or ceilings soiled/has accumulation” has been cited four times, more than any other issue at Palm Plaza.
How does Palm Plaza compare to other restaurants in Jacksonville?
Palm Plaza most recently scored 50 out of 100, which is lower than the Jacksonville average of 74.
Has Palm Plaza's inspection record improved over time?
Results have been roughly steady. Inspections at Palm Plaza have averaged around seven violations per visit across the recent record.
What does a high risk rating mean?
A high risk rating at Palm Plaza means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Palm Plaza inspected?
Based on the inspection history on file, Palm Plaza is inspected around two times per year on average.
Nearby Restaurants