Lowes #503 Regency Sq
Last inspected: Sep 30, 2025
100
Score
Across the available record, Lowes #503 Regency Sq has 13 inspections on file, the first dated 2022. On Sep 30, 2025, the health department conducted the most recent visit. A low risk rating suggests inspectors haven't found much to be concerned about lately.
The picture has gotten worse over the last few visits, with the average climbing from around three violations to closer to seven violations.
Looking across the full record, “floor, walls, and/or ceiling soiled/has accumulation of debris” is the recurring theme, flagged five times.
The city-wide average for Jacksonville sits at 74, putting Lowes #503 Regency Sq on the better side of that line. The record is unremarkable in either direction.
13
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Sep 30, 2025
Routine - Food
No violations found.
100
Jul 22, 2025
Routine - Food
4 critical violations. 8 minor violations.
View 12 violations
High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Observed raw fish items stored over raw whole-muscle intact beef held under consumer advisory in walk-in cooler. Raw beef is sliced in house into steaks. **Repeat Violation** **Admin Complaint**
08A-20-5
High Priority - Roach activity present as evidenced by live roaches found. Observed 1 live roach on underside of drying rack above three compartment sink. Person in charge cleaned and discarded. **Corrected On-Site** **Warning**
35A-05-4
High Priority - Toxic substance/chemical improperly stored. Observed spray bottle with bleach stored on prep shelf on cook line. Person in charge removed spray bottle. **Corrected On-Site**
41-10-4
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Observed raw fish items stored over ready to eat corn dogs in walk-in freezer. Person in charge rearranged food items to proper storage levels. **Corrected On-Site** **Repeat Violation** **Admin Complaint**
08A-02-6
Basic - Cutting board has cut marks and is no longer cleanable. Observed cutting boards with grooves and no longer smooth and easily cleanable on flip top coolers. **Repeat Violation**
14-09-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee beverage with lid stored on prep shelf above three compartment sink in wait station. Person in charge voluntarily discarded. **Corrected On-Site** **Repeat Violation**
12B-07-4
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Observed multiple employees engaging in food preparation while wearing bracelets.
13-07-4
Basic - Equipment in poor repair. Observed interior of microwave door in disrepair on front side of cook line.
14-11-5
Basic - Floor, walls, and/or ceiling soiled/has accumulation of debris. Observed; soiled floors under soiled dish delivery shelf in dish area. Soiled walls behind cook station. Soiled ceilings throughout kitchen. **Repeat Violation**
36-73-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Observed debris build in oven on cook line. **Repeat Violation**
22-08-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed; soiled gaskets on reach in cooler door at seafood station. Soiled hood filters above cook like. **Repeat Violation**
23-03-4
Basic - Ripped/worn tin foil used as shelf cover. Observed torn tin foil used as shelf cover on bottom shelf of prep table next to oven.
14-20-4
37
Dec 6, 2024
Routine - Food
1 critical violation. 1 major violation. 7 minor violations.
View 9 violations
Hands Clean and Properly Washed
FL-08
Food Received at Proper Temperature
FL-12
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Approved Thawing Methods Used
FL-31
Lighting Adequate; Required Shields in Place
FL-36
Personal Cleanliness
FL-40
52
Nov 19, 2024
Routine - Food
No violations found.
100
Oct 8, 2024
Routine - Food
1 major violation. 4 minor violations.
View 5 violations
Intermediate - - From initial inspection : Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed interior of oven on cook line with food debris build up. **Warning** - From follow-up inspection 2024-10-08: No change. **Time Extended**
22-02-4
Basic - - From initial inspection : Basic - Drain cover(s) missing. Observed missing drain cover at mop sink near walk-in cooler. **Repeat Violation** **Warning** - From follow-up inspection 2024-10-08: No change. **Time Extended**
29-18-4
Basic - - From initial inspection : Basic - Floor, walls, ceilings soiled/has accumulation of debris. Observed mold like substance on floor around equipment not in use at back of establishment by walk-in cooler. Walls around mop sink with mold like substance build up. Soiled ceiling tiles throughout kitchen area. Standing water on floor around unused equipment at back of establishment near walk-in cooler. **Warning** - From follow-up inspection 2024-10-08: No change. **Time Extended**
36-73-4
Basic - - From initial inspection : Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed; soiled hood filters above cook station. Excess grease build up on fryers not in use at back of establishment by walk-in cooler. **Warning** - From follow-up inspection 2024-10-08: No change. **Time Extended**
23-03-4
Basic - - From initial inspection : Basic - Unnecessary items/unused equipment on the premises. Observed multiple unused equipment items stored in back of establishment by walk-in cooler. **Warning** - From follow-up inspection 2024-10-08: No change. **Time Extended**
33-31-5
74
Jul 31, 2024
Routine - Food
1 major violation. 2 minor violations.
View 3 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Lighting Adequate; Required Shields in Place
FL-36
82
Jun 12, 2024
Routine - Food
1 minor violation.
View 1 violation
Basic - Current Hotel and Restaurant license not displayed. License current but Vending decal that is displayed expired 6-1-24
50-09-4
95
Feb 26, 2024
Routine - Food
3 critical violations. 1 major violation. 7 minor violations.
View 11 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler on cook line in kitchen, shredded cheese (52F - Cold Holding). Manager stated cheese was placed in cooler from the walk in cooler this morning. Operator put cheese in cooler below make line to bring temperature down. Retemp after 45 mins 43F **Corrected On-Site** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Observed employee on cook line handle raw fish then immediately handles ready to eat fries.
12A-12-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects in kitchen area by triple sink.
35A-02-6
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Jug of milk, which was open over the weekend per the manager, did not have date marking. Manager placed date marking on milk. **Corrected On-Site** **Repeat Violation**
02C-03-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee purse on prep table in kitchen by server station. Operator removed purse. **Corrected On-Site**
40-06-5
Basic - Floor tiles missing and/or in disrepair. Floor tiles missing/ in disrepair on cookline and other areas of kitchen and front service areas
36-17-5
Basic - Floor, walls and or ceilings soiled/has accumulation of debris. The ceiling tiles in the kitchen are soiled. Wall next to the fryer in the kitchen is soiled. Wall and floor next to mop sink is soiled. **Repeat Violation**
36-73-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. At reach in freezer under make line in kitchen ice build up.
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters have build up of grease above fryers. **Repeat Violation**
23-03-4
Basic - Standing water in bottom of reach-in-cooler. At the bottom of both reach in cooler in server station in kitchen have standing water. **Repeat Violation**
29-49-6
Basic - Worn, torn and/or soiled floors/carpeting. Several floor tiles in kitchen chipped and damaged.
36-10-4
41
Jul 14, 2023
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Handwash sink in disrepair, not functional. Handwash sink at far end of cook line/prep area not operating, water turned off due to leak. **Warning** - From follow-up inspection 2023-07-14: Plumber scheduled for Monday. **Time Extended**
31A-04-4
90
Feb 28, 2023
Routine - Food
1 minor violation.
View 1 violation
Basic - Hotel and Restaurant license decal not displayed on vending machine. No decal on vending machine. **Repeat Violation**
50-01-4
95
Feb 7, 2023
Routine - Food
2 critical violations. 3 major violations. 10 minor violations.
View 15 violations
High Priority - Fish not held frozen before, during and after being packaged onsite using a reduced oxygen packaging method. In walk-in cooler, salmon and tilapia in vacuum packaging not opened. Operator stated items were just thawed in running water. Manager had employee open packaging. **Corrected On-Site**
03G-04-5
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. On cook line, hush puppy mix and corn, no time marked. Manager stated items out for 3 hours, time marked. **Corrected On-Site**
03F-02-5
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Emailed operator DBPR form 5030-104
11-27-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of red cooler used to hot hood cooked potatoes. On lower shelf in prep area, wedge slicer has food debris on blade.
22-02-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Emailed operator DBPR form 5030-103
11-26-1
Basic - Buildup of food debris/soil residue on equipment door handles. Door handles on cook line reach-in cooler and reach-in freezer have build up.
23-24-4
Basic - Employee with no hair restraint while engaging in food preparation or handling clean dishes. Dish washer has no hair protection. Operator had employee put on hat. **Corrected On-Site**
13-03-4
Basic - Equipment in poor repair. Microwave at server pass thru has rusting in interior. **Repeat Violation**
14-11-5
Basic - Floor soiled/has accumulation of debris. Wall and floor at fry station have grease build up and residue. Floor in storage area by grease filter machine. Walls in walk-in cooler soiled. **Repeat Violation**
36-73-4
Basic - Floors not constructed to be easily cleanable. Wood used on floor under fryers. **Repeat Violation**
36-12-4
Basic - Food stored on floor. In walk-in freezer, bags of ice on floor.
08B-38-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Floor fan in prep area has dust build up. **Repeat Violation**
23-03-4
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Employee drink in reach-in freezer on cook line. **Repeat Violation**
12B-13-4
Basic - Single-service articles not stored inverted or protected from contamination. In wait station, coffee filters on top tea brewer not protected.
25-06-4
Basic - Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink. Handwash sink at cook line clogged. Operator stated plumber has been called. **Corrective Action Taken**
29-20-5
33
Aug 9, 2022
Routine - Food
No violations found.
100
Aug 5, 2022
Routine - Food
2 critical violations. 8 minor violations.
View 10 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In flip top reach-in cooler at end of cook line, hamburger (44F - Cold Holding); cut tomato (49F - Cold Holding); cheese (50F - Cold Holding); shrimp (45F - Cold Holding); salmon (49F - Cold Holding). Operator stated items have been in cooler 2.5 hours. Operator added ice to all items. In seafood cold holding bin on cook line, shrimp (48F - Cold Holding); fish (49F - Cold Holding). Ice added to items. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Hose bibb under counter at dish area missing backflow preventer. **Repeat Violation** **Admin Complaint**
29-34-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. In bottom section of reach-in cooler at server station, employee food stored on top of container of seafood dip.
08B-49-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cell phone on prep counter on cook line. **Repeat Violation**
40-06-5
Basic - Equipment in poor repair. Microwave at server side of pass thru window, rust on interior front plate.
14-11-5
Basic - Floors not constructed to be easily cleanable. Wood used on floor under fryers. **Repeat Violation**
36-12-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. Wall and floor at fryers, build up,of grease. Floor in storage area by grease filter machine, grease build up. Walls in walk-in cooler soiled. **Repeat Violation**
36-73-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Salad flip,top reach-in cooler at server station missing ambient thermometer.
05-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple reach-in cooler gaskets on cook line have build up. Side of fryer has grease build up. Table next to fryers, bottom shelf and side of table have build up. **Repeat Violation**
23-03-4
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. In reach-in cooler next to fryers and reach-in cooler in server station. Also, employee drink on counter at pass thru window, server side. Drink moved. **Corrective Action Taken**
12B-13-4
50
Frequently Asked Questions
When was Lowes #503 Regency Sq last inspected?
The most recent health inspection at Lowes #503 Regency Sq on file is from Sep 30, 2025. The public record contains 13 inspections in total.
What is the most common violation at Lowes #503 Regency Sq?
Across the inspection record, “floor, walls, and/or ceiling soiled/has accumulation of debris” has been cited five times, more than any other issue at Lowes #503 Regency Sq.
How does Lowes #503 Regency Sq compare to other restaurants in Jacksonville?
Lowes #503 Regency Sq most recently scored 100 out of 100, which is higher than the Jacksonville average of 74.
Has Lowes #503 Regency Sq's inspection record improved over time?
No. Recent inspections at Lowes #503 Regency Sq have averaged around seven violations per visit, up from roughly three earlier in the record.
What does a low risk rating mean?
A low risk rating at Lowes #503 Regency Sq means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Lowes #503 Regency Sq inspected?
Based on the inspection history on file, Lowes #503 Regency Sq is inspected around four times per year on average.
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