El Potro Mexican Restaurant # 28

7200 Normandy Blvd #12, Jacksonville, FL 32205
Mexican / Latin
Last inspected: Jan 13, 2026
100
Score
Low Risk

The health department has logged nine inspections at El Potro Mexican Restaurant # 28, the earliest from 2022. El Potro Mexican Restaurant # 28 was last inspected on Jan 13, 2026. A low risk rating suggests inspectors haven't found much to be concerned about lately.

Performance has remained roughly level over recent inspections, averaging near five violations each time.

The pattern that stands out is “nonfood-contact surface soiled with grease”, which has been cited four times.

El Potro Mexican Restaurant # 28's latest score of 100 sits above the Jacksonville average of 74. There isn't much in the file that would give a customer pause.

9
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Jan 13, 2026
Routine - Food
No violations found.
100
Nov 13, 2025
Routine - Food
1 major violation. 6 minor violations.
View 7 violations
Intermediate - Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. All employee training certificates are expired. **Warning**
53B-05-5
Basic - Bowl or other container with no handle used to dispense food. White plate stored in large cob of pico de gall. Employee removed plate. **Corrected On-Site**
14-01-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Coffee cup stored on shelf above prep table, manager properly stored coffee cup. **Corrected On-Site**
12B-07-4
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Tongs touching Chicken wings and taquitos at buffet, employee properly stored tongs. **Corrected On-Site**
10-06-5
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Food debris on interior of Freezer door.
22-16-4
Basic - Single-service articles not stored inverted or protected from contamination. Tea and coffee filters not protected when being stored. Manager put filters into a plastic bag to protect them from contamination. **Corrected On-Site**
25-06-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. Food debris on wall in kitchen area.
36-27-5
67
Jul 15, 2025
Routine - Food
2 major violations. 4 minor violations.
View 6 violations
Intermediate - Handwash sink not accessible for employee use at all times. Green bucket in hand wash sink. Employee removed green bucket. **Corrected On-Site**
31A-09-4
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Susan Gonzalez employee training card is expired.
53B-14-5
Basic - Equipment and utensils not properly air-dried - wet nesting. Wet clean Cups stacked on shelf near drink machine.
24-08-4
Basic - Food stored on floor. Three cases of tortillas stored on floor near back door.
08B-38-4
Basic - In-use tongs stored on equipment door handle between uses. Tongs stored Oven door handle, employee moved tongs. **Corrected On-Site**
10-20-4
Basic - Stored food not covered. Meats stored in white freezer uncovered. Employee covered food items. **Corrected On-Site**
08B-12-5
67
Feb 11, 2025
Routine - Food
1 critical violation. 3 minor violations.
View 4 violations
High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw chicken in stainless container stored over beef steak. Manager properly stored food items **Corrected On-Site** **Repeat Violation** **Admin Complaint**
08A-17-6
Basic - Equipment in poor repair. Ice machine leaking from ice machine
14-11-5
Basic - Improper storage of maintenance equipment that interferes with cleaning. Drill stored with food supplies in kitchen area
42-02-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters soiled with grease build up
23-03-4
74
Aug 2, 2024
Routine - Food
1 critical violation. 5 minor violations.
View 6 violations
High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw beef stored over three bags of shrimp in white reach in freezer. Employee properly stored food items **Corrected On-Site**
08A-17-6
Basic - Bowl or other container with no handle used to dispense food. Plate used to scoop cooked chicken in the walk in cooler, manager removed plate from container **Corrected On-Site**
14-01-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cell phone stored on shelf with tortillas, employee properly stored cellphone **Corrected On-Site**
40-06-5
Basic - In-use tongs stored on equipment door handle between uses. Tongs stored on Oven door handle, employee properly stored tongs **Corrected On-Site**
10-20-4
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Handle of tongs touching raw chicken, employee removed tongs **Corrected On-Site**
10-06-5
Basic - Time/temperature control for safety food thawed in an improper manner. Frozen shrimp thawing at room temperature in white bucket
06-01-5
67
Feb 28, 2024
Routine - Food
3 major violations. 4 minor violations.
View 7 violations
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels provided in women's rest room, employee provided paper towels during inspection **Corrected On-Site**
31B-02-4
Intermediate - Spray bottle containing toxic substance not labeled. Clear solution stored in a spray bottle, employee labeled spray bottle **Corrected On-Site**
41-17-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Debris on Can opener blade
22-02-4
Basic - Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Employee restroom door
32-04-4
Basic - Equipment in poor repair. Torn gasket small flip top cooler
14-11-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled Gasket on long white freezer- black spots, employee cleaned gasket **Corrected On-Site**
23-03-4
Basic - Stored food not covered. A few pans of food stored uncovered in the walk in cooler, employee covered food containers **Corrected On-Site**
08B-12-5
61
Aug 23, 2023
Routine - Food
2 critical violations. 5 minor violations.
View 7 violations
Employee Health Policies Present
FL-03
Food Received at Proper Temperature
FL-12
Proper Hot and Cold Holding Temperatures
FL-21
Non-Food Contact Surfaces Clean
FL-23
Toxic Substances Properly Identified, Stored, Used
FL-32
Lighting Adequate; Required Shields in Place
FL-36
Required Records Available; Shellstock Tags/Labels
FL-14
55
Feb 3, 2023
Routine - Food
2 critical violations. 4 major violations. 7 minor violations.
View 13 violations
High Priority - Roach activity present as evidenced by live roaches found. One in employee bathroom by server area, killed by employee **Corrective Action Taken**
35A-05-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 47f cut tomatoes sitting on ice, from cooler, less than 4 hrs, mgr iced them down properly, got to 41f **Corrected On-Site**
03A-02-5
Intermediate - Certified food manager unable to answer basic questions about allergens. Emailed form
53A-16-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Emailed it
11-27-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. 2 employee
11-26-1
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. A couple of employee here for more than 2 months
53B-13-5
Basic - Bowl or other container with no handle used to dispense food. On spice by cook line
14-01-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. On prep table, cook line, employee discarded it
12B-07-4
Basic - Employee with no hair restraint while engaging in food preparation. Cook cooking, he put one on **Corrected On-Site**
13-03-4
Basic - Floor soiled/has accumulation of debris. By hand sink next to cook, cook line by fryer
36-73-4
Basic - Food storage container/container lid cracked or broken. Lid is cracked for stuffed peppers, employee removed it **Corrected On-Site** **Repeat Violation**
14-38-4
Basic - In-use tongs stored on equipment door handle between uses. On oven handle, employee removed it **Corrected On-Site**
10-20-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. 2 hood filters, shelf by cook line **Repeat Violation**
23-03-4
35
Aug 8, 2022
Routine - Food
1 critical violation. 1 major violation. 6 minor violations.
View 8 violations
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Loaded dirty dishes in dish machine and then got the clean dishes, explained to him and he washed hands **Corrected On-Site** **Repeat Violation** **Admin Complaint**
12A-13-4
Intermediate - Spray bottle containing toxic substance not labeled. By cook line, operator write name on **Corrected On-Site** **Repeat Violation**
41-17-4
Basic - Equipment in poor repair. Gasket torn in prep unit at cook line **Repeat Violation**
14-11-5
Basic - Food storage container/container lid cracked or broken. Lid is to raw for stew in walk in cooler,
14-38-4
Basic - In-use wet wiping cloth/towel used under cutting board. By cook line
21-04-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. On chip container, employee took in to dish machine to be washed **Corrective Action Taken**
22-08-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelf by cook line and fan in dining area **Repeat Violation**
23-03-4
Basic - Accumulation of debris inside warewashing machine.
16-03-4
58

Frequently Asked Questions

When was El Potro Mexican Restaurant # 28 last inspected?

The most recent health inspection at El Potro Mexican Restaurant # 28 on file is from Jan 13, 2026. The public record contains nine inspections in total.

What is the most common violation at El Potro Mexican Restaurant # 28?

Across the inspection record, “nonfood-contact surface soiled with grease” has been cited four times, more than any other issue at El Potro Mexican Restaurant # 28.

How does El Potro Mexican Restaurant # 28 compare to other restaurants in Jacksonville?

El Potro Mexican Restaurant # 28 most recently scored 100 out of 100, which is higher than the Jacksonville average of 74.

Has El Potro Mexican Restaurant # 28's inspection record improved over time?

Results have been roughly steady. Inspections at El Potro Mexican Restaurant # 28 have averaged around five violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at El Potro Mexican Restaurant # 28 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is El Potro Mexican Restaurant # 28 inspected?

Based on the inspection history on file, El Potro Mexican Restaurant # 28 is inspected around three times per year on average.