Dairy Queen
Last inspected: Nov 21, 2025
64
Score
Public records show 11 inspections at Dairy Queen stretching back to 2022. The most recent visit was on Nov 21, 2025. Medium risk typically reflects a handful of issues that inspectors wrote up but didn't deem critical.
The trend has been favorable: violation counts have eased from around seven violations to closer to four violations per visit over the last few inspections.
Across the inspection history, “nonfood-contact surface soiled with grease” is the issue that surfaces most often, recorded four times.
That's lower than the typical Jacksonville restaurant, which scores around 74. Nothing in the record is alarming, but there's room to improve.
11
Inspections
1
Critical latest
1
Major latest
3
Minor latest
Inspection History
Nov 21, 2025
Routine - Food
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
Hands Clean and Properly Washed
FL-08
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Hot and Cold Water Available; Adequate Pressure
FL-25
Lighting Adequate; Required Shields in Place
FL-36
Wiping Cloths Properly Used and Stored
FL-41
64
Sep 26, 2025
Routine - Food
No violations found.
100
Jul 24, 2025
Routine - Food
2 critical violations. 1 major violation. 4 minor violations.
View 7 violations
Hands Clean and Properly Washed
FL-08
Adequate Handwashing Facilities Supplied and Accessible
FL-10
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
Toilet Rooms Maintained
FL-53
52
Jan 13, 2025
Complaint Full
1 critical violation. 1 major violation. 6 minor violations.
View 8 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw fish patties stored over brownies in reach in freezer on cooks line. **Repeat Violation** **Admin Complaint**
08A-05-6
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink near triple sink, employee provided paper towels during inspection
31B-02-4
Basic - Food stored on floor. Oil stored on floor in dry storage area
08B-38-4
Basic - In-use knife/knives stored in cracks between pieces of equipment. Knife stored between flip top cooler and flat top grill
10-17-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Food debris on interior of microwave **Repeat Violation**
22-08-4
Basic - No handwashing sign provided at a hand sink used by food employees. No hand wash sign at hand sink near the drive thru area **Repeat Violation**
31B-04-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dusty fan covers in the walk in cooler **Repeat Violation**
23-03-4
Basic - Single-service articles not stored inverted or protected from contamination. Platter lids and plates stored not inverted **Repeat Violation**
25-06-4
58
Nov 26, 2024
Routine - Food
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
Hands Clean and Properly Washed
FL-08
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Approved Thawing Methods Used
FL-31
64
Jun 27, 2024
Complaint Full
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired June 1, 2024
50-17-3
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Mold like substance on ice chute at drink machine in dining area, manager cleaned ice scoop during inspection **Corrected On-Site**
22-02-4
Intermediate - Spray bottle containing toxic substance not labeled. Two unlabeled chemical spray bottles with Purple solution one located near back door to kitchen, one located at front counter. Employee labeled spray bottles during inspection **Corrected On-Site**
41-17-4
Basic - Equipment in poor repair. Torn gasket on white reach in freezer at end of cooks line
14-11-5
Basic - No handwashing sign provided at a hand sink used by food employees. Hand wash sign missing In drive thru area
31B-04-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dust on fan cover in the walk in cooler
23-03-4
Basic - Single-service articles not stored inverted or protected from contamination. Single service lids and platters stored on shelf in dry storage area not inverted
25-06-4
Basic - Wall soiled with accumulated grease, food debris, and/or dust. Black mold like substance on exterior of wall outside of walk in freezer
36-27-5
55
Feb 28, 2024
Routine - Food
1 major violation. 5 minor violations.
View 6 violations
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Soiled Tea drink nozzles in the drive thru area, soiled ice chute in dining room area
22-02-4
Basic - Ceiling/ceiling tile shows damage or is in disrepair. Water damage on ceiling tiles
36-32-5
Basic - Equipment in poor repair. Torn gasket on white reach in freezer
14-11-5
Basic - In-use knife/knives stored in cracks between pieces of equipment. Three knives stored between grill and reach in cooler
10-17-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Dust on walk in cooler gasket
23-03-4
Basic - Single-service articles not stored inverted or protected from contamination. Single service lids and pans stored upright, employee inverted single service items **Corrected On-Site**
25-06-4
70
Oct 23, 2023
Routine - Food
No violations found.
100
Aug 24, 2023
Routine - Food
1 critical violation. 3 major violations. 6 minor violations.
View 10 violations
Hands Clean and Properly Washed
FL-08
Food Obtained from Approved Sources
FL-11
Food in Good Condition, Safe, and Unadulterated
FL-13
Required Records Available; Shellstock Tags/Labels
FL-14
Proper Hot and Cold Holding Temperatures
FL-21
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Toilet Rooms Maintained
FL-53
45
Jan 27, 2023
Routine - Food
2 critical violations. 8 major violations. 8 minor violations.
View 18 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 131f chicken and 122f hamburger, mgr reheated them **Corrective Action Taken**
03B-01-6
High Priority - Wiping cloth sanitizer solution exceeds the maximum concentration allowed. +200 ppm chl, stripp turned very dark blue, mgr diluted it to 100 ppm **Corrected On-Site**
41-27-4
Intermediate - Certified Food Manager or person in charge lacks knowledge of foodborne illnesses and symptoms of illness that would prevent an employee from working with food, clean equipment and utensils, and single-service items.
11-07-5
Intermediate - Certified food manager unable to answer basic questions about allergens.
53A-16-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Email it
11-27-4
Intermediate - Handwash sink used for purposes other than handwashing. Dumping ice and cup in hand sink at front counter **Repeat Violation**
31A-11-4
Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Chlorine
16-37-1
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Emailed it
11-26-1
Intermediate - No soap provided at handwash sink. Hand sink at front counter, mgr placed one **Corrected On-Site**
31B-03-4
Intermediate - Spray bottle containing toxic substance not labeled. Pink solution, cook line, mgr label it **Corrected On-Site**
41-17-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Broken in ice cream mix machine **Repeat Violation**
05-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Shelf in storage
23-03-4
Basic - Outer openings not protected with self-closing doors. Rear door **Repeat Violation**
35B-03-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. On prep unit, front counter, mgr placed them in sanitizer **Corrected On-Site** **Repeat Violation**
21-12-4
Basic - Single-service articles improperly stored. Trays not inverted on storage shelf, mgr inverted them **Corrected On-Site**
25-05-4
Basic - Carbon dioxide/helium tanks not adequately secured. By soda syrup rack **Repeat Violation**
51-11-4
Basic - Equipment in poor repair. Gasket in box freezer cook line
14-11-5
Basic - In-use knife/knives stored in cracks between pieces of equipment. By prep cooler at cook line, mgr removed them **Corrected On-Site**
10-17-4
22
Jul 20, 2022
Routine - Food
2 critical violations. 6 major violations. 13 minor violations.
View 21 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One by cook line
35A-02-6
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 55f ranch made here in portion cups, prep unit, 60f dairy in prep unit at front counter in double pan, employee placed them in reach in cooler **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
Intermediate - Food service manager not certified within 30 days of employment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/.:gr here for a year
53A-04-6
Intermediate - Handwash sink used for purposes other than handwashing. Rinsing shake tools in handsink at front counter, explained to her and she stopped **Corrected On-Site**
31A-11-4
Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. 4 people touching food, mgr showed up **Corrected On-Site**
53A-05-6
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Handsink at front counter, employee placed some **Corrected On-Site**
31B-02-4
Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Has times for onion rings and fries but no procedure found, temps were 95-105f, emailed procedure and he filled procedure up **Corrective Action Taken**
03F-10-5
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Gravy made a couple of days ago, employee wrote date on **Corrected On-Site** **Repeat Violation**
02C-02-5
Basic - Bowl or other container with no handle used to dispense food. Scooping ice with cup, she got scoop **Repeat Violation**
14-01-5
Basic - Carbon dioxide/helium tanks not adequately secured. Back storage **Repeat Violation**
51-11-4
Basic - Cardboard used to line food-contact shelves. Dirty in walk in cooler
14-05-4
Basic - Equipment in poor repair. Gasket torn in box freezer, cook line and in prep unit **Repeat Violation**
14-11-5
Basic - Food storage container/container lid cracked or broken. Lid footprint bread is cracked, cook line
14-38-4
Basic - Food stored on floor. Boxes of ice cream mix in walk in cooler, employee placed them on crate **Corrected On-Site**
08B-38-4
Basic - Ice scoop handle in contact with ice. Mgr moved handle up **Corrected On-Site**
10-08-5
Basic - In-use ice scoop stored on soiled surface between uses. Employee placed it by triple sink to be washed **Corrective Action Taken**
10-12-5
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Broken in ice cream machine
05-09-4
Basic - No copy of latest inspection report available.
51-18-6
Basic - Outer openings not protected with self-closing doors. Rear **Repeat Violation**
35B-03-4
Basic - Single-service articles not stored inverted or protected from contamination. Cake lids in back storage, operator inverted them **Corrected On-Site** **Repeat Violation**
25-06-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. By fryer, employee discarded it **Corrected On-Site** **Repeat Violation**
21-12-4
21
Frequently Asked Questions
When was Dairy Queen last inspected?
The most recent health inspection at Dairy Queen on file is from Nov 21, 2025. The public record contains 11 inspections in total.
What is the most common violation at Dairy Queen?
Across the inspection record, “nonfood-contact surface soiled with grease” has been cited four times, more than any other issue at Dairy Queen.
How does Dairy Queen compare to other restaurants in Jacksonville?
Dairy Queen most recently scored 64 out of 100, which is lower than the Jacksonville average of 74.
Has Dairy Queen's inspection record improved over time?
Yes. Recent inspections at Dairy Queen have averaged around four violations per visit, down from roughly seven earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Dairy Queen means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Dairy Queen inspected?
Based on the inspection history on file, Dairy Queen is inspected around three times per year on average.
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