Compass Group USA
Last inspected: Mar 11, 2026
45
Score
Public records show eight inspections at Compass Group USA stretching back to 2023. The most recent visit was on Mar 11, 2026. High risk indicates the latest inspection turned up problems worth knowing about.
Violation counts have ticked up lately, averaging around 10 violations per visit versus roughly three violations earlier in the record.
The most common issue across all inspections has been “time/temperature control for safety food cold held”, showing up two times.
Compared to other Jacksonville restaurants (averaging 74), there's room to close the gap. The pattern in the record is worth a careful look.
8
Inspections
2
Critical latest
3
Major latest
3
Minor latest
Inspection History
Mar 11, 2026
Routine - Food
2 critical violations. 3 major violations. 3 minor violations.
View 8 violations
Employee Health Policies Present
FL-03
Required Records Available; Shellstock Tags/Labels
FL-14
Proper Hot and Cold Holding Temperatures
FL-21
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Equipment Adequate to Maintain Product Temperature
FL-29
Approved Thawing Methods Used
FL-31
Plumbing Maintained; Sewage Disposal
FL-51
45
Sep 29, 2025
Routine - Food
2 critical violations. 1 major violation. 6 minor violations.
View 9 violations
Certified Food Manager Identification
FL-02
Employee Health Policies Present
FL-03
Hands Clean and Properly Washed
FL-08
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Equipment Adequate to Maintain Product Temperature
FL-29
Toilet Rooms Maintained
FL-53
Proper Hot and Cold Holding Temperatures
FL-21
Food Contact Surfaces Clean and Sanitized
FL-22
45
Mar 25, 2025
Routine - Food
3 critical violations. 4 major violations. 6 minor violations.
View 13 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Unable to determine if breaded chicken is fully cooked, it's above the veggie burgers in upright freezer, employee rearranged just to be safe and **Corrected On-Site**
08A-02-6
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. 120f tater tots on warmer, employee voluntarily discarded them **Corrective Action Taken**
03B-01-6
High Priority - Toxic substance/chemical improperly stored. Cleaner by to go containers, non use prep area, front counter, manager moved it **Corrected On-Site**
41-10-4
Intermediate - Handwash sink used for purposes other than handwashing. Wish and pitcher in hand sink at front coo line, manager removed it **Corrected On-Site**
31A-11-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. For one new employee
11-26-1
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Cut melon early morning yesterday, manager wrote date on **Corrected On-Site**
02C-02-5
Intermediate - Spray bottle containing toxic substance not labeled. Blue substance in non used prep area, front counter, cleaner by manager, labeled **Corrected On-Site**
41-17-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. In walk in cooler
36-34-5
Basic - Equipment in poor repair. Gasket in walk in cooler, produce one
14-11-5
Basic - No Heimlich maneuver/choking sign posted. Emailed one
51-13-4
Basic - Sanitizing solution for wiping cloths not free of food debris and visible soil.
21-11-4
Basic - Single-service items for customer self-service not properly protected to prevent contamination. Lids not inverted, employee inverted them **Corrected On-Site**
25-09-4
Basic - Standing water or very slow draining water in handwash sink, three-compartment sink, or mop sink. Hand sink at cook line, front counter
29-20-5
32
Oct 25, 2024
Routine - Food
2 critical violations. 2 minor violations.
View 4 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 56f butter and cream cheese siting on ice at buffet, employee placed them in cooler at buffet area, less than 4 hrs, explained time as public health control **Corrective Action Taken** **Admin Complaint**
03A-02-5
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Faucet by hand sink next to cook line
29-34-4
Basic - Toilet leaking. Faucet. Hand sink by triple sink,
29-02-4
Basic - Carbon dioxide/helium tanks not adequately secured. In storage closet at front counter beverage fountain area , maintenance person secured them **Corrected On-Site**
51-11-4
67
Mar 28, 2024
Routine - Food
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
Certified Food Manager Identification
FL-02
Employee Health Policies Present
FL-03
Hands Clean and Properly Washed
FL-08
74
Nov 3, 2023
Routine - Food
2 critical violations. 1 minor violation.
View 3 violations
High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Grabbed bag of raw chicken to cook then scooped it out when cooked, explained to him and he washed hands **Corrected On-Site**
12A-12-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 54f cheese on ice, employee placed them in cooler and got to 41f, explained time as public health control **Corrected On-Site**
03A-02-5
Basic - Hole in or other damage to wall. Wall across office, close to hand sink
36-24-5
70
May 23, 2023
Routine - Food
2 critical violations. 3 major violations. 1 minor violation.
View 6 violations
Food Obtained from Approved Sources
FL-11
Hands Clean and Properly Washed
FL-08
Potentially Hazardous Food Held at Proper Temperature
FL-16
Hot and Cold Water Available; Adequate Pressure
FL-25
Equipment Adequate to Maintain Product Temperature
FL-29
Approved Thawing Methods Used
FL-31
39
Jan 3, 2023
Routine - Food
2 major violations.
View 2 violations
Food Contact Surfaces Clean and Sanitized
FL-22
Wiping Cloths Properly Used and Stored
FL-41
82
Frequently Asked Questions
When was Compass Group USA last inspected?
The most recent health inspection at Compass Group USA on file is from Mar 11, 2026. The public record contains eight inspections in total.
What is the most common violation at Compass Group USA?
Across the inspection record, “time/temperature control for safety food cold held” has been cited two times, more than any other issue at Compass Group USA.
How does Compass Group USA compare to other restaurants in Jacksonville?
Compass Group USA most recently scored 45 out of 100, which is lower than the Jacksonville average of 74.
Has Compass Group USA's inspection record improved over time?
No. Recent inspections at Compass Group USA have averaged around 10 violations per visit, up from roughly three earlier in the record.
What does a high risk rating mean?
A high risk rating at Compass Group USA means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Compass Group USA inspected?
Based on the inspection history on file, Compass Group USA is inspected around three times per year on average.
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