Compass Group USA
Last inspected: Mar 24, 2026
82
Score
Inspectors have visited Compass Group USA nine times, with records going back to 2022. Compass Group USA was last inspected on Mar 24, 2026. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
The trend has been favorable: violation counts have eased from around seven violations to closer to three violations per visit over the last few inspections.
“Food-contact surface soiled with food debris” accounts for the largest share of issues, appearing three times across the record.
Compared to the broader Jacksonville restaurant scene, where the average is 74, this is a stronger showing. Overall, the inspection record reads well.
9
Inspections
0
Critical latest
1
Major latest
2
Minor latest
Inspection History
Mar 24, 2026
Routine - Food
1 major violation. 2 minor violations.
View 3 violations
Proper Hot and Cold Holding Temperatures
FL-21
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
82
Oct 2, 2025
Routine - Food
1 critical violation. 2 major violations. 3 minor violations.
View 6 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Lighting Adequate; Required Shields in Place
FL-36
Toilet Rooms Maintained
FL-53
61
May 27, 2025
Routine - Food
No violations found.
100
May 22, 2025
Routine - Food
3 critical violations. 4 major violations. 4 minor violations.
View 11 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In stand up reach in freezer by catering area, opened case of raw sausage over ready to eat potatoes. Items moved and stored correctly. **Corrected On-Site**
08A-02-6
High Priority - Roach activity present as evidenced by live roaches found. One (1) live roach in mop sink room. Live roach killed and discarded. **Corrected On-Site**
35A-05-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In breakfast station in serving area, French toast batter, cooked mushrooms, cooked broccoli, ham, sausage 51F. All items placed into service approximately 90 minutes prior. All items moved to walk in cooler to cool. **Corrective Action Taken** **Warning**
03A-02-5
Intermediate - Handwash sink not accessible for employee use at all times. Hand washing sink in catering area blocked by two utility carts. Carts moved. **Corrected On-Site**
31A-09-4
Intermediate - No measuring device available for measuring utensil surface temperature when using hot water as sanitizer in a dishmachine. No test kit/device available.
16-62-1
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Hand washing sink in dish room.
31B-02-4
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Missing for one (1) employee working today.
53B-13-5
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor behind ice machines in kitchen.
36-73-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Walk in freezer has ice build up. Manager states that work order has been placed. **Corrective Action Taken**
14-69-4
Basic - Ceiling not smooth, nonabsorbent and easily cleanable in food preparation, food storage, or warewashing areas. Acoustic style tiles in dry storage area are not sealed/painted. Manager states they will contact maintenance to address. **Corrective Action Taken**
36-37-5
Basic - Duct tape used to repair nonfood-contact surface. Duct tape used to repair front of ice machine in kitchen.
14-71-4
35
Jan 17, 2025
Routine - Food
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
High Priority - Non-food grade paper/paper towel used as liner for food container. Non food grade paper towels used as a liner under cooked bacon on cook line in reach-in cooler drawer. Operator removed non food grade paper towel. **Corrected On-Site**
14-86-1
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute and surrounding area in large ice machine soiled. Also, ice chute at self soda dispensing area soiled. **Repeat Violation**
22-02-4
Basic - Cutting board has cut marks and is no longer cleanable. Portable white cutting board on cookline has grooved knife marks.
14-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on reach-in cooler drawers on cook line soiled.
23-03-4
70
Apr 26, 2024
Routine - Food
3 critical violations. 1 major violation. 3 minor violations.
View 7 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Raw fish over beets (neither items commercially packaged) on cooling rack in walk in freezer. Raw chicken over cheese (raw chicken is not commercially packaged) on cooling rack in walk in freezer.
08A-02-6
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Deli line: cream cheese (73F - Cold Holding); butter pats (72F - Cold Holding) items on bottom counter at room temperature for breakfast, operator stated breakfast started at 6am he was unsure how long they were out.
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Deli line: cream cheese (73F - Cold Holding); butter pats (72F - Cold Holding) items on bottom counter at room temperature for breakfast, operator stated breakfast started at 6am he was unsure how long they were out see stop sale.
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Soda machine nozzle soiled on smaller Coke machine. Coffee machine nozzles. **Repeat Violation**
22-02-4
Basic - Stored food not covered. Seasoning container no cover in middle buffet area, operator moved seasoning container to kitchen and covered. **Corrected On-Site**
08B-12-5
Basic - Ice bucket/shovel stored on floor between uses. Ice bucket on floor behind ice machine, operator placed ice bucket on shelf. **Corrected On-Site**
10-14-5
Basic - Old labels stuck to food containers after cleaning. 2 metal pans on clean dish rack with old label residue still attached, operator placed pans back at warewashing area. **Corrective Action Taken**
16-46-4
50
Jan 22, 2024
Routine - Food
1 major violation. 2 minor violations.
View 3 violations
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Multiple cutting boards on dry clean storage shelf in storage area soiled/ stained. Operator stated they have new ones that just recently came in. **Corrective Action Taken**
22-02-4
Basic - Bowl or other container with no handle used to dispense food. Cup without handle used to dispense misc foods on food cart in dry food storage area. Operator removed cups from foods. **Corrected On-Site**
14-01-5
Basic - Buildup of food debris/soil residue on equipment door handles. Handle on grill press/ panini machine soiled. Employee cleaned handle during this inspection. **Corrected On-Site**
23-24-4
82
Jun 2, 2023
Routine - Food
1 minor violation.
View 1 violation
Non-Food Contact Surfaces Clean
FL-23
95
Nov 9, 2022
Routine - Food
3 minor violations.
View 3 violations
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee food lunch box in walk in cooler. Chef removed and stored properly. **Corrected On-Site**
40-06-5
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed walk in door gasket to be soiled.
23-03-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee drink on prep table across from walk in coolers. Chef removed and stored properly. **Corrected On-Site**
12B-07-4
86
Frequently Asked Questions
When was Compass Group USA last inspected?
The most recent health inspection at Compass Group USA on file is from Mar 24, 2026. The public record contains nine inspections in total.
What is the most common violation at Compass Group USA?
Across the inspection record, “food-contact surface soiled with food debris” has been cited three times, more than any other issue at Compass Group USA.
How does Compass Group USA compare to other restaurants in Jacksonville?
Compass Group USA most recently scored 82 out of 100, which is higher than the Jacksonville average of 74.
Has Compass Group USA's inspection record improved over time?
Yes. Recent inspections at Compass Group USA have averaged around three violations per visit, down from roughly seven earlier in the record.
What does a low risk rating mean?
A low risk rating at Compass Group USA means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Compass Group USA inspected?
Based on the inspection history on file, Compass Group USA is inspected around three times per year on average.
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