Cold Stone Creamery River City
Last inspected: Oct 31, 2025
55
Score
Going back to 2023, Cold Stone Creamery River City has eight inspections in the public record. The latest inspection on file is from Oct 31, 2025. A medium risk score generally means inspectors found things to fix, though most weren't urgent.
There hasn't been much movement either way: counts have stayed near three violations per visit across recent inspections.
Across the inspection history, “floors, walls and/or ceilings soiled/has accumulation” is the issue that surfaces most often, recorded four times.
Cold Stone Creamery River City's latest score of 55 falls below the Jacksonville average of 74. On the whole, the file is mixed but not concerning.
8
Inspections
1
Critical latest
1
Major latest
7
Minor latest
Inspection History
Oct 31, 2025
Routine - Food
1 critical violation. 1 major violation. 7 minor violations.
View 9 violations
High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. At front line, milk in reach-in cooler dated 11/8. Employee stated milk was opened yesterday, should be dated 11/5.
02C-01-5
Intermediate - No soap provided at handwash sink. At front counter handwash sink, no soap.
31B-03-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. At prep area, employee drink on prep table.
12B-07-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. At front counter, floor and cove tiles at floor drain have build up. At dish area; wall, ceiling and ceiling vent have dust build up. In walk-in cooler and walk-in freezer, interior bottom of door soiled with black substance. In walk-in freezer, floor has build up of black substance. **Repeat Violation**
36-73-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. At prep area, reach-in freezer has ice build up on back panel.
14-69-4
Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items missing date date, all missing address. **Repeat Violation**
02D-03-4
Basic - No copy of latest inspection report available. Person in Charge not able to find last inspection report.
51-18-6
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. At front counter, gaskets on under counter reach-in cooler have build up of food debris/residue. At front counter, cabinet under handwash sink soiled with food debris. **Repeat Violation**
23-03-4
Basic - Reach-in cooler/freezer interior/shelves have accumulation of soil residues. In prep area, reach-in freezer has build up of food debris on bottom shelf.
22-16-4
55
Jan 8, 2025
Routine - Food
No violations found.
100
Dec 16, 2024
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager stated she has no employee training certificates. Employee present stated he has worked here for about 7 months. **Warning** - From follow-up inspection 2024-12-16: Manager present stated employees have done training and she has given certificates to owner (Certified Food Manager) for signature. Waiting on owner to return certificates. **Time Extended**
53B-01-5
90
Oct 14, 2024
Routine - Food
1 major violation. 8 minor violations.
View 9 violations
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Manager stated she has no employee training certificates. Employee present stated he has worked here for about 7 months. **Warning**
53B-01-5
Basic - Equipment and utensils not properly air-dried - wet nesting. On clean dish shelves, plastic containers stacked before air drying.
24-08-4
Basic - Floors, walls and/or ceilings soiled/has accumulation of debris. Floor in walk-in freezer soiled. At front counter and prep area, ceiling vents have buildup.
36-73-4
Basic - Food storage container/container lid cracked or broken. In kitchen area on clean dish shelf, multiple plastic containers have chipped edges.
14-38-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. In prep area, scoop in plastic container labeled coffee has handle touching product.
10-01-5
Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. In dining area, items on grab and go freezer not properly labeled. Some items have product identity and date, all missing address.
02D-03-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In back kitchen, handwash sink has build up. **Repeat Violation**
23-03-4
Basic - Single-service articles improperly stored. At front counter in cabinet, plastic lids stored below handwash sink drain line. **Repeat Violation**
25-05-4
Basic - Working containers of food removed from original container not identified by common name. In prep area, container of white powder, identified as ice cream base, not labeled.
02D-01-5
61
May 3, 2024
Complaint Partial
No violations found.
100
Jan 3, 2024
Routine - Food
No violations found.
100
Oct 26, 2023
Routine - Food
2 critical violations. 4 major violations. 9 minor violations.
View 15 violations
High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 06/01/2023. **Admin Complaint**
50-17-3
High Priority - Toxic substance/chemical improperly stored. Cleaning chemicals stored with skittles candy and chocolate sprinkles under front counter. Restroom cleaner stored with clean stainless steel bowls on rack in prep area. Items moved and stored correctly. **Corrected On-Site**
41-10-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Peanut butter dispensing mechanism at front counter. Interior of red microwave at front counter. Interior of reach in cooler at front counter. Interior of white reach in freezer in prep area. **Repeat Violation**
22-02-4
Intermediate - Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. No proof of any certified food manager. **Warning**
53A-02-7
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Missing for some employees.
53B-01-5
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Missing for some employees.
11-26-1
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Multiple employee water bottles on prep counter and prep table in establishment. Bottles moved and stored correctly. **Corrected On-Site**
12B-07-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee pink purse on prep table in kitchen. Purse moved and stored correctly. **Corrected On-Site**
40-06-5
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor in front counter area. Floor under equipment in prep area of kitchen. Floor in walk in cooler. Floor in walk in freezer. **Repeat Violation**
36-73-4
Basic - Food stored on floor. Case of fudge on floor in prep area. Case of plastic water bottles in walk in cooler. Case of brownies in walk in freezer.
08B-38-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Reach in freezer on front counter (Maxx Cold). Walk in freezer.
14-69-4
Basic - Outer openings not protected with self-closing doors. Rear exit door does not fully self close.
35B-03-4
Basic - Single-service articles improperly stored. Case of cake containers on floor in back prep area.
25-05-4
Basic - Water leaking from pipe and/or faucet/handle. Pipe for triple sink faucet.
29-11-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cabinets and storage areas in front counter area. Multiple cabinet handles. Multiple reach in cooler/freezer handles. Exterior of waffle makers at front counter. Black utility carts in back prep area. **Repeat Violation**
23-03-4
32
Apr 6, 2023
Food-Licensing Inspection
1 major violation. 4 minor violations.
View 5 violations
Intermediate - Handwash sink not accessible for employee use at all times. Large plastic bucket in hand wash station across from counter.
31A-09-4
Basic - Floor soiled/has accumulation of debris. In walk in freezer. Under triple sink. Under microwave across from front counter. Under prep table and ice machine in preparation area.
36-73-4
Basic - No Heimlich maneuver/choking sign posted.
51-13-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Interior of cabinet under hand wash station across from front counter. Bottom back interior of cabinets under front counter. Hand wash sink by triple sink in preparation area.
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach in cooler across from front counter.
22-16-4
74
Frequently Asked Questions
When was Cold Stone Creamery River City last inspected?
The most recent health inspection at Cold Stone Creamery River City on file is from Oct 31, 2025. The public record contains eight inspections in total.
What is the most common violation at Cold Stone Creamery River City?
Across the inspection record, “floors, walls and/or ceilings soiled/has accumulation” has been cited four times, more than any other issue at Cold Stone Creamery River City.
How does Cold Stone Creamery River City compare to other restaurants in Jacksonville?
Cold Stone Creamery River City most recently scored 55 out of 100, which is lower than the Jacksonville average of 74.
Has Cold Stone Creamery River City's inspection record improved over time?
Results have been roughly steady. Inspections at Cold Stone Creamery River City have averaged around three violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Cold Stone Creamery River City means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Cold Stone Creamery River City inspected?
Based on the inspection history on file, Cold Stone Creamery River City is inspected around three times per year on average.
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