Charley's Philly Steaks

9890 Hutchinson Park Dr, Jacksonville, FL 32225
American
Last inspected: Mar 16, 2026
95
Score
Low Risk

Charley's Philly Steaks has been inspected 12 times since 2022. The latest inspection on file is from Mar 16, 2026. Diners can read the low risk label as a sign that recent inspections have gone well.

Recent visits have flagged more than earlier ones: around six violations per visit lately, up from roughly four violations before.

The pattern that stands out is “employee wearing jewelry other than a plain ring”, which has been cited four times.

That puts the facility ahead of the local pack: the average Jacksonville restaurant scores 74. On the whole, the file is mixed but not concerning.

12
Inspections
0
Critical latest
0
Major latest
1
Minor latest
Inspection History
Mar 16, 2026
Routine - Food
1 minor violation.
View 1 violation
Basic - Water leaking from pipe and/or faucet/handle. Handsink in back kitchen
29-11-4
95
Dec 3, 2025
Routine - Food
3 critical violations. 3 major violations. 4 minor violations.
View 10 violations
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. Cooked wings 78f-90f. Stated been in cooler since 9am. At 12:30pm wings haven't reached below 70f. Advised to discard
03D-01-5
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. 70 wings not cooled to 70f more than 2 hours
01B-02-5
High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Cook on line used register upfront then went back to line to make subs without washing hands and changing gloves
12A-09-4
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Milk in reach in cooler no date marking stored overnight
02C-03-5
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Unable to dispense, manager opened and adjusted paper towels **Corrected On-Site**
31B-05-4
Intermediate - Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Water at handsink upfront next to register 74f
27-16-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets soiled with debris on coolers
23-03-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Personal water bottle over pans of chicken wings in reach in cooler, moved **Corrected On-Site**
12B-07-4
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Lady on fryer wearing bracelets.
13-07-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up on Floor and build up under unit
14-69-4
39
Jul 29, 2025
Routine - Food
2 major violations. 5 minor violations.
View 7 violations
Intermediate - Handwash sink used for purposes other than handwashing. Handsink used to store cup of lemonade, moved **Corrected On-Site**
31A-11-4
Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Quat test strips for triple sink
16-37-1
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Personal drink on drying rack next to clean clear tops, discarded **Corrected On-Site**
12B-07-4
Basic - Employee personal food not properly identified and segregated from food to be served to the public. Coffee creamers, milk and opened water in reach in cooler on line. Moved to walk in cooler in employee area **Corrected On-Site**
08B-49-4
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Fry cook wearing Yellow and green bracelet, lady Cook removed it **Corrected On-Site**
13-07-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. -Ice buildup up on floor of walk in freezer -Around door of walk in freezer -Behind walk in cooler unit
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fan cover in walk in cooler soiled with dust
23-03-4
64
Mar 26, 2025
Routine - Food
2 major violations.
View 2 violations
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided email flyer. **Corrected On-Site**
11-27-4
Intermediate - Handwash sink used for purposes other than handwashing. Sponge Stored in handsink, moved **Corrected On-Site**
31A-11-4
82
Feb 4, 2025
Routine - Food
2 critical violations. 1 major violation. 3 minor violations.
View 6 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Milk 45f on front counter next to shake machine, placed on ice **Corrective Action Taken**
03A-02-5
High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Both cooks in kitchen touching cell phone and wiping hands on pants, not washing hands and changing gloves as needed
12A-09-4
Intermediate - Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Establishment has no manager certificate at location for a manager that's employee at this location. Manager arrived with his certificate Carlos **Corrected On-Site**
53A-02-7
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Ladies on cook line wear a watch while preparing foods
13-07-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Personal drink stored over condiments packed mustard, moved **Corrected On-Site**
12B-07-4
Basic - Wet mop not stored in a manner to allow the mop to dry. Mop not stored in a manner to dry. Stored in mop sink soaking in its wetness.. moved to hang to dry **Corrected On-Site**
42-01-4
58
Sep 24, 2024
Routine - Food
2 major violations. 2 minor violations.
View 4 violations
Intermediate - - From initial inspection : Intermediate - Handwash sink used for purposes other than handwashing. Handsink upfront used to dump ice inside - From follow-up inspection 2024-09-24: Hansink upfront used to wash metal cups out **Time Extended**
31A-11-4
Intermediate - - From initial inspection : Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. Quat test strips for triple sink - From follow-up inspection 2024-09-24: Employees unavailable to show test strips **Time Extended**
16-37-1
Basic - - From initial inspection : Basic - Single-service articles not stored inverted or protected from contamination. All Togo places stored unprotected - From follow-up inspection 2024-09-24: Still stored unprotected stored upright with liners, not in use at time. **Time Extended**
25-06-4
Basic - - From initial inspection : Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Both kitchen employees wearing watches during food prep - From follow-up inspection 2024-09-24: Still wearing watches **Time Extended**
13-07-4
74
Jun 12, 2024
Routine - Food
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects in kitchen near triple sink.
35A-02-6
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored next to triple sink. Operator labeled spray bottle of degreaser. **Corrected On-Site**
41-17-4
Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf above triple sink unable to properly air dry
24-08-4
74
Jun 4, 2024
Routine - Food
No violations found.
100
Jan 9, 2024
Routine - Food
2 critical violations. 3 major violations. 4 minor violations.
View 9 violations
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Vacuum breaker missing from non chemical side of splitter on mop sink located adjacent to prep table. Person in charge placed vacuum breaker back on non chemical side. **Corrected On-Site**
29-34-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cooked chicken wings in rear left side reach in cooler parallel to cooking station were 46-47F. Person in charge indicated wings were placed in cooler one hour prior. Person in charge placed chicken wings back in walk in cooler for cold holding. **Corrective Action Taken**
03A-02-5
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Establishment had no written plan for cleaning vomit or diarrhea event. Manager indicated establishment does not use bleach. Discussed with manager that establishment will need to adjust their written procedures to reflect sanitizer being used. Inspector provided copy of state guidelines. *Repeat Violation** * **Repeat Violation**
11-27-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Area surrounding mixing apparatus on Vita-mix machine located behind service counter is soiled. Area surrounding soda and slushy machine dispenser located in dining area is soiled. Front and rear reach in coolers parallel to cooking station on left side had soiled gasket seals.
22-02-4
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Person in charge unable to provide proof of training for two employees on duty who had been employed for 8-9 months .
53B-13-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee handbag stored with single service containers atop storage rack located adjacent to walk in cooler. Person in charge removed handbag. **Corrected On-Site** **Repeat Violation**
40-06-5
Basic - No conspicuously located ambient air temperature thermometer in holding unit. No ambient thermometer in rear reach in cooler located parallel to cooking station.
05-09-4
Basic - Single-service articles not stored inverted or protected from contamination. Observed single service containers and lids on storage rack located parallel to walk in cooler not stored inverted or protected from contamination. Person in charge inverted containers. **Corrected On-Site**
25-06-4
Basic - Buildup of food debris/soil residue on equipment door handles. The back handle of reach in freezer located parallel to cooking station is soiled.
23-24-4
45
May 11, 2023
Routine - Food
2 major violations. 1 minor violation.
View 3 violations
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment.
11-27-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.
11-26-1
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee bag next to. Single Service. Moved by manager. **Corrected On-Site**
40-06-5
78
Aug 17, 2022
Complaint Full
No violations found.
100
Jul 21, 2022
Complaint Full
No violations found.
100

Frequently Asked Questions

When was Charley's Philly Steaks last inspected?

The most recent health inspection at Charley's Philly Steaks on file is from Mar 16, 2026. The public record contains 12 inspections in total.

What is the most common violation at Charley's Philly Steaks?

Across the inspection record, “employee wearing jewelry other than a plain ring” has been cited four times, more than any other issue at Charley's Philly Steaks.

How does Charley's Philly Steaks compare to other restaurants in Jacksonville?

Charley's Philly Steaks most recently scored 95 out of 100, which is higher than the Jacksonville average of 74.

Has Charley's Philly Steaks' inspection record improved over time?

No. Recent inspections at Charley's Philly Steaks have averaged around six violations per visit, up from roughly four earlier in the record.

What does a low risk rating mean?

A low risk rating at Charley's Philly Steaks means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Charley's Philly Steaks inspected?

Based on the inspection history on file, Charley's Philly Steaks is inspected around three times per year on average.