Altoque Colombian Food

9825 San Jose Blvd Unit 20, Jacksonville, FL 32257
Mexican / Latin
Last inspected: Feb 6, 2026
47
Score
High Risk

Public records show 11 inspections at Altoque Colombian Food stretching back to 2022. Altoque Colombian Food was last inspected on Feb 6, 2026. High risk indicates the latest inspection turned up problems worth knowing about.

The picture has gotten worse over the last few visits, with the average climbing from around two violations to closer to six violations.

The pattern that stands out is “toxic substance/chemical improperly stored”, which has been cited three times.

Altoque Colombian Food's latest score of 47 falls below the Jacksonville average of 74. Diners may want to scan the inspection details before deciding to visit.

11
Inspections
2
Critical latest
0
Major latest
9
Minor latest
Inspection History
Feb 6, 2026
Routine - Food
2 critical violations. 9 minor violations.
View 11 violations
High Priority - Nonfood-grade containers used for food storage - direct contact with food. "Sterilite" style/brand non food grade containers used for food storage. direct contact with food.
14-15-4
High Priority - Toxic substance/chemical improperly stored. Chemical spray bottle , degreaser , over single service items at frontline. Moved by manager.
41-10-4
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Multiple. In kitchen.
23-24-4
Basic - Clean utensils or equipment stored in dirty drawer or rack. Cleaned pans stored in soiled containers. Dry rack.
24-06-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cell phone on prep area. Moved by manager. **Corrected On-Site**
40-06-5
Basic - Floor soiled/has accumulation of debris. Grease buildup on floors under cook line equipment. Floors soiled in kitchen.
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Grease buildup on sides of fryers.
23-03-4
Basic - Old food stuck to clean dishware/utensils. Old food debris on cleaned pans. Dry rack.
16-48-4
Basic - Old labels stuck to food containers after cleaning.Old labels on exterior of cleaned pans : dry rack.
16-46-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of reach in coolers in kitchen.
22-16-4
Basic - Stored food not covered. Uncovered cut carrots , celery in walk in cooler.
08B-12-5
47
Sep 16, 2025
Routine - Food
No violations found.
100
Jul 16, 2025
Routine - Food
1 critical violation. 3 major violations. 3 minor violations.
View 7 violations
High Priority - Toxic substance/chemical improperly stored. Chemical spray bottle. Degreaser. By cleaned pans. Dry rack. Moved by manager.
41-10-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of any employee training available. Only has stack of blank training books
53B-01-5
Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. No consumer advisory. Establishment serves cooked to order burgers. Emailed and gave consumer advisory. (consumer advisory verbiage must also be on menu next to item) **Corrected On-Site**
02B-02-5
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle at dry rack. Degreaser.
41-17-4
Basic - Ceiling tile missing. Missing ceiling tiles above rear Hand Wash Sink.
36-36-4
Basic - Ceiling/ceiling tile in disrepair. Leak from ceiling. Above rear Hand Wash Sink.
36-32-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee bag next to single service items. Frontline.
40-06-5
55
Apr 22, 2025
Food-Licensing Inspection
No violations found.
100
Apr 18, 2025
Food-Licensing Inspection
1 critical violation. 1 major violation.
View 2 violations
High Priority - Establishment operating without a license from the Division of Hotels and Restaurants. Operator must obtain a public food service license from the Division of Hotels and Restaurants within 60 days. Submit a license application and payment to DBPR/Bureau of Central Intake Unit, 2601 Blair Stone Rd., Tallahassee, FL 32399-0783. To apply online or obtain an application for license visit https://www2.myfloridalicense.com/hotels-restaurants/ Operator has changes from existing plans on file. Reviewed with operator that will need to submit DBPR HR-7005 a¿¿ Division of Hotels and Restaurants Application for Plan Review which was provided to operator during inspection. Operator is expected to open restaurant on Monday April 21, 2025 and is aware that they will be operating without a license during this time period while under a warning until they have received satisfactory inspection from a call back by inspector and issued a temporary license once complied. Plan review made aware of information. **Warning**
50-08-7
Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator under new ownership and submitted application with no plan review. Operator has changes from existing plans on file. Reviewed with operator that will need to submit DBPR HR-7005 a¿¿ Division of Hotels and Restaurants Application for Plan Review which was provided to operator during inspection. Operator is expected to open restaurant on Monday April 21, 2025 and is aware that they will be operating without a license during this time period while under a warning until they have received satisfactory inspection from a call back by inspector and issued a temporary license once complied. Plan review made aware of information. **Warning**
51-16-7
78
Nov 6, 2024
Routine - Food
1 major violation. 4 minor violations.
View 5 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Lighting Adequate; Required Shields in Place
FL-36
Wiping Cloths Properly Used and Stored
FL-41
70
Sep 4, 2024
Routine - Food
3 major violations. 7 minor violations.
View 10 violations
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels at rear kitchen sink. **Repeat Violation**
31B-02-4
Intermediate - No soap provided at handwash sink. Missing sop at rear kitchen sink.
31B-03-4
Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. No consumer advisory for undercooked foods. Gave sign. Posted by manger. **Corrected On-Site**
02B-02-5
Basic - Dead roaches on premises. 3 dead roaches on floor behind cook line grill. **Repeat Violation**
35A-03-4
Basic - Floor area(s) covered with standing water. Standing water on floor by rear kitchen.
36-22-4
Basic - Interior of refrigerator or freezer in disrepair/has exposed insulation. Severely torn cooler gaskets to cooler opposite grill.
14-36-5
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Soiled inside of kitchen reach in cooler.
22-16-4
Basic - Stored food not covered. Uncovered raw chicken , sauce in walk in cooler.
08B-12-5
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers and oven.
23-24-4
Basic - Ceiling/ceiling tile shows damage or is in disrepair. Missing ceiling tiles by rear door and in kitchen. Water leak from ceiling. Per Person In Charge. Negotiating with landlord for repairs.
36-32-5
52
Jun 28, 2024
Routine - Food
No violations found.
100
Nov 13, 2023
Routine - Food
1 major violation. 6 minor violations.
View 7 violations
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels at rear dispenser. Replaced by manager. **Corrected On-Site**
31B-02-4
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
23-24-4
Basic - Ceiling tile missing. Missing ceiling tiles in kitchen. Multiple. **Repeat Violation**
36-36-4
Basic - Employee chewing gum while preparing food or while in a food prep/food storage/warewashing area. Food prep employee chewing gum while preparing food.
12B-09-5
Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Unshielded lights in kitchen.
38-07-4
Basic - Stored food not covered. Uncovered corn in walk in cooler . Covered by manager.
08B-12-5
Basic - Cove molding at floor/wall juncture broken/missing. **Repeat Violation**
36-03-4
67
Mar 22, 2023
Routine - Food
No violations found.
100
Aug 15, 2022
Routine - Food
5 critical violations. 2 major violations. 2 minor violations.
View 9 violations
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Food prep employee handled raw beef then handled c Ean plates without washing hands. Manager intervened. **Corrected On-Site**
12A-13-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 1 fly in rear kitchen.
35A-02-6
High Priority - Nonfood-grade bags used in direct contact with food. Plastic shopping bags holding meats in cooler.
14-31-5
High Priority - Operating with an expired Division of Hotels and Restaurants license. Establishment license expired. 06/01/2022 **Admin Complaint**
50-17-2
High Priority - Toxic substance/chemical improperly stored. Chemical spray bottle over straws at frontline. Moved by manager. **Corrected On-Site**
41-10-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels at dispenser at kitchen Hand wash sink. Replaced by manger. **Corrected On-Site**
31B-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Multiple utensils stored in frontline Hand wash sink. **Repeat Violation**
31A-11-4
Basic - Fifty (50) foot-candles of light not provided at a food working surface or where safety is a factor. Very low lighting at frontline service area. **Repeat Violation**
38-11-4
Basic - Single-service articles not stored inverted or protected from contamination. Employee cell phone on single service cups. Moved by manager. **Corrected On-Site**
25-06-4
35

Frequently Asked Questions

When was Altoque Colombian Food last inspected?

The most recent health inspection at Altoque Colombian Food on file is from Feb 6, 2026. The public record contains 11 inspections in total.

What is the most common violation at Altoque Colombian Food?

Across the inspection record, “toxic substance/chemical improperly stored” has been cited three times, more than any other issue at Altoque Colombian Food.

How does Altoque Colombian Food compare to other restaurants in Jacksonville?

Altoque Colombian Food most recently scored 47 out of 100, which is lower than the Jacksonville average of 74.

Has Altoque Colombian Food's inspection record improved over time?

No. Recent inspections at Altoque Colombian Food have averaged around six violations per visit, up from roughly two earlier in the record.

What does a high risk rating mean?

A high risk rating at Altoque Colombian Food means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.

How often is Altoque Colombian Food inspected?

Based on the inspection history on file, Altoque Colombian Food is inspected around three times per year on average.