Tortello
Last inspected: Nov 15, 2024
100
Score
Across the available record, Tortello has eight inspections on file, the first dated 2019. Tortello was last inspected on Nov 15, 2024. Low risk means the most recent visit produced few or no significant findings.
The picture has improved over the last few visits: recent inspections have averaged around one violation, down from roughly four violations earlier in the record.
When inspectors have written things up, “physical facilities installed, maintained & clean” has been the most frequent reason, cited three times.
Restaurants in Chicago average 81, so Tortello is doing better than most peers. The file should reassure diners considering a visit.
8
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Nov 15, 2024
Reinspection
No violations found.
100
Oct 18, 2024
Routine
1 critical violation. 1 major violation.
View 2 violations
Hot & cold water available; adequate pressure
Inspector notes: OBSERVED NO HOT WATER ON PREMISES UPON ARRIVAL. MAXIMUM WATER TEMPERATURE MEASURED AT 65 F THROUGHOUT FACILITY. INSTRUCTED MANAGER TO ENSURE HOT WATER REACHES A MINIMUM TEMPERATURE OF 100 F FOR ALL HAND WASHING SINKS AND 110 F FOR ALL OTHER SINKS. MANAGER STATED BUILD CONSTRUCTION INTERFERED WITH HOT WATER. PLUMBER ON SITE UPON ARRIVAL. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.
50
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR FOR MEASURING SURFACE TEMPERATURE OF UTENSILS IN HOT WATER DISH MACHINE. INSTRUCTED MANAGER TO PROVIDE IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.
48
78
Oct 4, 2023
Routine
2 minor violations.
View 2 violations
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED RECEPTACLE (WASTE CAN WITH LID) INSIDE UNISEX EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE FOR FEMININE HYGIENE PRODUCTS.
53
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: OBSERVED TABLEWARE FORKS STORED ON TOP OF PLATES UNCOVERED IN THE DINING ROOM. INSTRUCTED TO COVER OR WRAP UTENSILS TO PROTECT FROM CONTAMINATION.
44
90
May 19, 2022
Routine
1 major violation. 6 minor violations.
View 7 violations
City of chicago food service sanitation certificate
Inspector notes: OBSERVED FACILITY FOOD HANDLERS PREPARING AND HANDLING�TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS (COOLING PASTA SAUCE, NOODLES) WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TCS FOOD PREP, COOKING, SERVING AND OPERATING HOURS. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
2
Allergen training as required
Inspector notes: OBSERVED NO CERTIFIED FOOD MANAGER WITH ALLERGEN TRAINING. INSTRUCTED ANY PERSONS WITH THE CITY OF CHICAGO FOOD SANITATION CERTIFICATE TO COMPLY WITH COMPLETION OF TRAINING. MUST PROVIDE DOCUMENTATION.
58
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGN AT THE FRONT HAND SINK NEAR THE NOODLE PREPARERS AND THE 2ND UNISEX STAFF/PUBLIC TOLIET ROOM. INSTRUCTED TO PROVIDE AT ALL DESIGNATED HAND SINKS.
10
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED ICE SCOOPER BEING STORED ON A TOWEL IN FRONT OF THE ICE BIN LOCATED BEHIND THE REGISTER. INSTRUCTED ON HOW TO PROPERLY STORE ICE SCOOP BETWEEN USES.
16
Personal cleanliness
Inspector notes: OBSERVED TWO MALE FOOD HANDLERS PREPPING DOUGH TO MAKE FRESH NOODLES IN THE FRONT DISPLAY WINDOW WITHOUT HAIR RESTRAINTS. INSTRUCTED PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.
40
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED RECEPTACLE IN THE 2ND UNISEX STAFF/PUBLIC TOLIET ROOM. INSTRUCTED TO PROVIDE AND MAINTAIN.
53
All food employees have food handler training
Inspector notes: OBSERVED EXPIRED FOOD HANDLER CERTIFICATES. INSTRUCTED TO MAINTAIN RECORDS AT ALL TIMES.
57
67
Feb 25, 2021
Routine
2 critical violations. 2 major violations. 1 minor violation.
View 5 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: FOUND LOW TEMPERATURE DISH MACHINE AND 3 COMPARTMENT SINK IN USE AT TIME OF INSPECTION. FOUND SANITIZING SOLUTION AT 0 PPM. MUST PROVIDE CHLORINE BASED SANITIZING SOLUTION BETWEEN 50 - 100 PPM. PRIORITY VIOLATION. 7-38-005.CITATION ISSUED.
16
Proper cold holding temperatures
Inspector notes: FOUND TIME/TEMPERATURE CONTROL FOR SAFTEY FOODS: GROUND PORK, TOMATO SAUCE, COOKED MUSHROOM STORED IN FOOD PREPERATION AREA AT TEMPERATURES RANGING FROM 59F- 67F. MUST PROVIDE COLD HOLDING TEMPERATURES ON 41F OR BELOW. INSTRUCTED TO DISCARD AND DENATURE SAID FOODS AT 4LBS COST APPROX $70. PRIORITY VIOLATION.7-38-005. CITATION ISSUED.
22
City of chicago food service sanitation certificate
Inspector notes: FOUND NO CITY OF CHICAGO FOOD SERVICE MANAGER ON SITE WHILE TIME/TEMPERATURE CONTROL FOR SAFETY FOODS(GROUND PORK, TOMATO SAUCE) ARE PREPARED AND SERVED TO PUBLIC. VALID CITY OF CHICAGO FOOD SERVICE MANAGER MUST BE ON SITE AT ALL TIMES WHEN TIME/ TEMPERATURE CONTROL FOR SAFETY FOODS ARE PREPARED, SERVED, AND STORED. INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION. 7-38-012. CITATION ISSUED.
2
Procedures for responding to vomiting and diarrheal events
Inspector notes: FOUND NO VOMIT AND DIARRHEA PROCEDURE OR CLEANING MATERIALS ON SITE. MUST PROVIDE PROCEDURE AND REQUIRED CLEANING MATERIALS FOR EMPLOYEES TO FOLLOW WHEN RESPONDING TO VOMITING OR DIARRHEAL EVENTS. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
5
Plumbing installed; proper backflow devices
Inspector notes: FOUND HANDWASHING SINK LOCATED NEXT TO 3 COMPARTMENT SINK PROFUSELY LEAKING FROM DRAIN PIPE. ALSO NOTED, 3 COMPARTMENT SINK DRAIN PIPE LOCATED UNDER SANITIZER BASIN PROFUSELY LEAKING. MUST REPAIR AND MAINTAIN.
51
58
Jul 9, 2020
Routine
No violations found.
100
Dec 3, 2019
Routine
1 major violation. 4 minor violations.
View 5 violations
Proper date marking and disposition
Inspector notes: OBSERVED IMPROPER DATE MARKING ON TCS FOODS HELD MORE THAN 24 HOURS INSIDE PREP COOLERS. MUST PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLTATION 7-38-005. NO CITATION ISSUED.
23
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGN OR POSTER NEAR HAND WASHING SINK IN FRONT PREP AND DINING AREA. MUST PROVIDE AND MAINTAIN.
10
Wiping cloths: properly used & stored
Inspector notes: OBSERVED WIPING CLOTHS STORED ON TOP OF PREP TABLES. MUST PROPERLY STORE WIPNG CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE.
41
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED DIRT AND DEBRIS ON FLOOR UNDER AROUND AND BEHING COOKING EQUIPMENT. MUST CLEAN AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST ELEVATE ITEMS 6INCHES OFF THE FLOOR IN REAR STORAGE AREA. MUST USE APPROVED SHELVING.
55
74
Jun 20, 2019
License
2 major violations. 3 minor violations.
View 5 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: THE PERSON IN CHARGE UNABLE TO PROVIDE EMPLOYEE HEALTH POLICY. INSTRUCTED TO PROVIDE EMPLOYEE HEALTH POLICY AND MUST MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: THE PERSON IN CHARGE UNABLE TO PROVIDE PROCEDURE FOR EMPLOYEE TO FOLLOW WHEN RESPONDING TO VOMITING AND DIARRHEAL EVENTS. INSTRUCTED TO PROVIDE PROCEDURE WITH THE NECESSARY ITEMS GLOVES, MASKS, DISPOSABLE MOPS AND APPROPRIATE SANITIZER. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED.
5
All food employees have food handler training
Inspector notes: FOOD HANDLERS REQUIREMENTS NOT MET NO LOGS RECORDS ON SITE AS REQUIRED.INSTRUCTED TO PROVIDE AND MAINTAIN.
57
Allergen training as required
Inspector notes: CERTIFIED FOOD MANAGERS ON SITE DO NOT HAVE ALLERGEN TRAINING. INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS ON SITE MUST COMPLETE FOOD ALLERGEN TRAINING.
58
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED OPENING INTO WALL INSIDE THE ELETRICAL ROOM. MUST SEAL OPENING AND MAINTAIN.
55
70
Frequently Asked Questions
When was Tortello last inspected?
The most recent health inspection at Tortello on file is from Nov 15, 2024. The public record contains eight inspections in total.
What is the most common violation at Tortello?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited three times, more than any other issue at Tortello.
Has Tortello's inspection record improved over time?
Yes. Recent inspections at Tortello have averaged around one violation per visit, down from roughly four earlier in the record.
What does a low risk rating mean?
A low risk rating at Tortello means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Tortello inspected?
Based on the inspection history on file, Tortello is inspected roughly once per year on average.
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