Tortello/Desora by Torello
Last inspected: Dec 8, 2025
100
Score
Across the available record, Tortello/Desora by Torello has four inspections on file, the first dated 2025. The newest entry in the record is dated Dec 8, 2025. Low risk indicates the latest report didn't flag anything that would worry the average customer.
Things have been moving in the right direction, with the rolling count dropping from around 12 violations to closer to zero violations per visit.
“Adequate handwashing sinks properly supplied and accessible” accounts for the largest share of issues, appearing five times across the record.
That puts the facility ahead of the local pack: the average Chicago restaurant scores 81. The file should reassure diners considering a visit.
4
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Dec 8, 2025
Reinspection
No violations found.
100
Oct 2, 2025
Reinspection
1 major violation. 8 minor violations.
View 9 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: 5-204.11 : OBSERVED NO HAND WASHING SINK IN 2ND FL. PASTA MAKING PREP AREA MUST INSTALL A HAND SINK WITH HOT & COLD RUNNING WATER, SOAP & TOWEL,S AND MAINTAIN.(PRIORITY FOUNDATION 7-38-030(C)
10
Physical facilities installed, maintained & clean
Inspector notes: 6-501.114 : MUST ELEVATE,REMOVE AND ORGANIZE ARTICLES OFF OF FLOOR IN CHEMICAL/MOPSINK STORAGE CLOSETS ON 1ST & 2ND FL.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: 6-202.11 : MUST REPAIR OR REPLACE BURNTOUT LIGHTS AT HOOD OF COOKING EQUIPMENT AND ABOVE PREP COOLER IN 1ST FL. PREP AREA.
56
Adequate handwashing sinks properly supplied and accessible
Inspector notes: : 6-301.14 : MUST PROVIDE A HAND WASHING SIGN IN 1ST FL. 2ND TOILET ROOM.
10
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: 4-903.11 (A;B;D) : MUST INVERT MULTI-USE UTENSILS ON DISH STORAGE SHELVES AND ABOVE COOKING EQUIPMENT.
44
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: 4-501.11 : MUST REPAIR OR REPLACE WORN DOOR GASKETS ON 2- DOOR PASTA PREP COOLER ON 1ST FL. AND 2- DOOR REACH IN COOLER ON 2ND FL.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: 4-101.19 : MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN WALK IN COOLER AND PROVIDE ADEQUATE SHELVING UNITS.
47
Non-food/food contact surfaces clean
Inspector notes: 4-601.11(C) : MUST CLEAN DEBRIS BUILD UP FROM INTERIOR PANEL OF ICE MACHINE.
49
Physical facilities installed, maintained & clean
Inspector notes: 6-201.13 : MUST REPAIR OR REPLACE DAMAGED FLOOR TILES IN 1ST FL. PREP/DISH WASHING AREA.
55
61
Sep 25, 2025
Complaint
1 critical violation. 5 major violations. 9 minor violations.
View 15 violations
Hands clean & properly washed
Inspector notes: OBSERVED POOR HYGIENIC PRACTICES BY EMPLOYEES SUCH AS MALE EMPLOYEE CAME IN FROM OUTSIDE AND REMOVED DIRTY DISHES FROM TABLE,THEN WENT BEHIND FRONT COUNTER AND SERVICED CUSTOMER,HE PUT ON A PLASTIC GLOVE AND PLACED PASTA SHELLS INTO 2- PAPER BAGS ALSO,MALE DISH WASHER WAS PLACING DIRTY DISHES INTO DISH RACK AND THEN REMOVING CLEAN DISHES SEVERAL TIMES WITHOUT WASHING HANDS AFTER EVERY POSSIBLE CONTAMINATION.(PRIORITY 7-38-010)(CITATION 7-38-010)(COS)(CITATION ISSUED)
8
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: PIC DOESN'T HAVE A CERTIFIED FOOD MANAGERS CERTIFICATE MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION 7-38-012)
1
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO VALID CERTIFIED FOOD MANAGERS CERTIFICATE POSTED TO VIEW NOR FOOD MANAGER ON DUTY WHILE TCS FOODS ARE BEING PREPARED,HANDLED AND SERVED SUCH AS (PASTA,PASTA SUACES,SALADS,ETC)MUST PROVIDE CERTIFICATE AND BE ON SITE AT ALL TIMES.(PRIORITY FOUNDATION 7-38-012)(CITATION ISSUED)
2
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING DEVICES AT HAND SINK IN MAIN 1ST FL. PREP/DISH WASHING AREA WHILE FOOD IS BEING PREPARED AND DISHES BEING WASHED.PAPER TOWELS WERE PROVIDED DURING INSPECTION.MUST KEEP MAINTAINED AT ALL TIMES.(PRIORITY FOUNDATION 7-38-030(C)(CITATION ISSUED)(COS)
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SINK IN 2ND FL. PASTA MAKING PREP AREA MUST INSTALL A HAND SINK WITH HOT & COLD RUNNING WATER,SOAP & TOWELS AND MAINTAIN.(PRIORITY FOUNDATION 7-38-030(C)
10
Insects, rodents, & animals not present
Inspector notes: OBSERVED EVIDENCE OF APPX. 30 OR MORE LIVE SMALL FLIES FLYING AROUND,ON CEILINGS,WALLS AND VENTILATION UNIT IN DINING AREA,1ST FL. PREP/DISH WASHING AREA.RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 9/25/25.(PRIORITY FOUNDATION 7-38-020(A)(CITATION ISSUED)
38
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN DEBRIS BUILD UP FROM INTERIOR PANEL OF ICE MACHINE.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST REPAIR OR REPLACE DAMAGED FLOOR TILES IN 1ST FL. PREP/DISH WASHING AREA.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST ELEVATE,REMOVE AND ORGANIZE ARTICLES OFF OF FLOOR IN CHEMICAL/MOPSINK STORAGE CLOSETS ON 1ST & 2ND FL.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST REPAIR OR REPLACE BURNTOUT LIGHTS AT HOOD OF COOKING EQUIPMENT AND ABOVE PREP COOLER IN 1ST FL. PREP AREA.
56
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE A HAND WASHING SIGN IN 1ST FL. 2ND TOILET ROOM.
10
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: MUST INVERT MULTI-USE UTENSILS ON DISH STORAGE SHELVES AND ABOVE COOKING EQUIPMENT.
44
Gloves used properly
Inspector notes: OBSERVED IMPROPER USAGE OF GLOVES BY FOOD HANDLER.(COS)
46
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST REPAIR OR REPLACE WORN DOOR GASKETS ON 2- DOOR PASTA PREP COOLER ON 1ST FL. AND 2- DOOR REACH IN COOLER ON 2ND FL.
47
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN WALK IN COOLER AND PROVIDE ADEQUATE SHELVING UNITS.
47
33
Jan 7, 2025
License
1 minor violation.
View 1 violation
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED 1 OF 5 SINGLE SERVICE TOILET ROOM NOT OPERATING. WATER HAS BEEN SHUT OFF TO SAID TOILET ROOM. INSTRUCTED MANAGER TO RESTORE TOILET ROOM.
51
95
Frequently Asked Questions
When was Tortello/Desora by Torello last inspected?
The most recent health inspection at Tortello/Desora by Torello on file is from Dec 8, 2025. The public record contains four inspections in total.
What is the most common violation at Tortello/Desora by Torello?
Across the inspection record, “adequate handwashing sinks properly supplied and accessible” has been cited five times, more than any other issue at Tortello/Desora by Torello.
Has Tortello/Desora by Torello's inspection record improved over time?
Yes. Recent inspections at Tortello/Desora by Torello have averaged around zero violations per visit, down from roughly 12 earlier in the record.
What does a low risk rating mean?
A low risk rating at Tortello/Desora by Torello means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
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