Swissport USA — Swissport Lounge (T5/M13)

11601 W Touhy Ave, Chicago, IL 60666
Other
Last inspected: Dec 1, 2025
100
Score
Low Risk

Across the available record, Swissport USA — Swissport Lounge (T5/M13) has six inspections on file, the first dated 2022. The most recent visit was on Dec 1, 2025. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.

Recent visits have produced comparable findings, with counts hovering near five violations per visit.

When inspectors have written things up, “adequate handwashing sinks properly supplied and accessible” has been the most frequent reason, cited three times.

That puts the facility ahead of the local pack: the average Chicago restaurant scores 81. There isn't much in the file that would give a customer pause.

6
Inspections
0
Critical latest
0
Major latest
0
Minor latest
Inspection History
Dec 1, 2025
Reinspection
No violations found.
100
Aug 28, 2025
Routine
4 major violations. 3 minor violations.
View 7 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO VERIFIABLE EMPLOYEE HEALTH POLICY ONSITE AT TIME OF INSPECTION. LEFT TEMPLATE AND INSTRUCTED TO MAINTAIN COPIES OF EMPLOYEE HEALTH POLICY SIGNED BY ALL EMPLOYEES ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-010. CITATION ISSUED.
3
Previous core violation corrected
Inspector notes: OBSERVED THE FOLLOWING REPEAT CORE VIOLATION NOT CORRECTED FROM REPORT #2605453 DATED 10/28/2024: #55 "NOTED CRACKS ON THE FLOOR OF THE KITCHEN AND DIRTY FLOORS ALONG WALL BASE AND UNDERNEAH EQUIPMENT. INSTRUCTED TO REPAIR CRACK FLOORS, CLEAN AND MAINTAIN FLOORS." INSTRUCTED TO CORRECT AND COME INTO COMPLIANCE. PRIORITY FOUNDATION VIOLATION 7-42-090. CITATION ISSUED.
60
Summary report displayed and visible to the public
Inspector notes: OBSERVED NO SUMMARY POSTED FOR PUBLIC VIEW FROM PREVIOUS INSPECTION #2605453 DATED 10/28/2024. LEFT NEW SUMMARY AND INSTRUCTED TO POST FOR PUBIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.
61
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CERTIFIED MANAGER ON SITE WHILE TCS ITEMS SUCH AS PASTA SALAD WERE SERVED. INSTRUCTED TO MAINTAIN AN EMPLOYEE HOLDING A VALID CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
2
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HANDWASHING SIGNAGE AT WASHBOWL SINKS LOCATED IN MEN'S AND WOMEN'S TOILET ROOMS. INSTRUCTED TO PROVIDE.
10
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED BURNT OUT LIGHTBULBS IN CEILING OF REAR PREP AREA. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN IN GOOD CONDITION.
56
All food employees have food handler training
Inspector notes: OBSERVED NO FOOD HANDLER CARDS ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL FOOD EMPLOYEES MUST COMPLETE FOOD HANDLER TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.
57
58
Oct 28, 2024
Routine
2 major violations. 3 minor violations.
View 5 violations
Person in charge present, demonstrates knowledge, and performs duties
Inspector notes: NO PERSON IN CHARGE PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
1
City of chicago food service sanitation certificate
Inspector notes: NOTED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS WERE BEING SERVED. INSTRUCTED MANAGEMENT THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES TCS FOODS ARE PREPARED AND SERVED AND ALSO THE PERSON IN CHARGE MUST HAVE A CITY OF CHICAGO CERTIFICATE BY NEXT INSPECTION (UPON BEING INSPECTED) PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
2
In-use utensils: properly stored
Inspector notes: NOTED SERVING PLATES ON SHELVES AT THE KITCHEN PREP AREA NOT PROPERLY STORED. INSTRUCTED TO INVERT ALL SERVING PLATES TO PREVENT DUST ACCUMULATION.
43
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: NOTED POROUS WOOD USED FOR SHELVING AT THE KITCHEN. INSTRUCTED TO PROVIDE SHELVES WITH NON POROUS WOOD THAT ARE EASILY CLEANABLE AND MAINTAINED.
47
Physical facilities installed, maintained & clean
Inspector notes: NOTED CRACKS ON THE FLOOR OF THE KITCHEN AND DIRTY FLOORS ALONG WALL BASE AND UNDERNEAH EQUIPMENT. INSTRUCTED TO REPAIR CRACK FLOORS, CLEAN AND MAINTAIN FLOORS.
55
70
Dec 12, 2023
Reinspection
No violations found.
100
Dec 4, 2023
Routine
1 major violation. 5 minor violations.
View 6 violations
Previous core violation corrected
Inspector notes: PREVIOUS CORE VIOLATIONS FROM INSPECTION REPORT#2567445 DATED:11/22/2022 #10--REMOVE ALL SIGNAGE AND DEVICES FOR HANDWASHING FROM ABOVE 1 COMPARTMENT SINK. #37--OBSERVED ALL PREPACKAGED FOOD ITEMS NEED TO BE LABELED WITH COMMON NAME OF PRODUCT, INGREDIENT LIST AND NAME AND ADDRESS OF WHERE ITEM WAS PREPACKAGED. #51--OBSERVED URINAL IN MENS ROOM IN POOR REPAIR. REPAIR AND MAINTAIN URINAL. #51--OBSERVED NO SERVICE SINK ON SITE. MUST INSTALL SERVICE SINK OR PROVIDE FULL TIME ACCESS TO NEARBY SERVICE SINK. INSTRUCTED TO COMPLY WITH NOTED VIOLATIONS AND MAINTAIN BY 12/11/2023. PRIORITY FOUNDATION VIOLATION 7-42-090,CITATION ISSUED.
60
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED STOCK FOOD ITEMS STORED ON THE FLOOR IN THE PREP AREA/STORAGE AREA. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST 6 INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.
39
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED A TORN DOOR GASKET INSIDE OF THE REFRIGERATOR NEXT TO THE LIQUOR SERVICE AREA.INSTRUCTED TO REPLACE THE TORN DOOR GASKET AND MAINTAIN.
47
Adequate ventilation & lighting; designated areas used
Inspector notes: INSTRUCTED TO REMOVE ACCUMULATIONS OF DUSTS ON CEILING VENTILATION COVERS IN WASHROOMS AND MAINTAIN.
56
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED A SLIGHT DEBRIS ACCUMULATION ENCRUSTED ON THE INTERIOR OF THE ICE MACHINE.MUST REMOVE DEBRIS, DETAIL CLEAN INSIDE ICE MACHINE/HAVE SERVICED AND MAINTAIN ICE MACHINE AT ALL TIMES.
16
Thermometers provided & accurate
Inspector notes: OBSERVED MISSING THERMOMEMETERS IN COOLERS IN THE FOLLOWING AREAS;BLACK REFRIGERATOR IN FOOD PREP AREA,REFRIGERATION UNIT IN THE GUEST (RED ROOM).INSTRUCTED TO PROVDE AND MAINTAIN VISIBLE,ACCURATE WORKING THERMOMETERS INSIDE REFRIGERATION UNITS AT ALL TIMES.
36
70
Nov 22, 2022
License
1 critical violation. 1 major violation. 9 minor violations.
View 11 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED NO SANITIZER DETECTED IN LOW TEMPERATURE DISH MACHINE. PRIORITY VIOLATION. MACHINE WAS NOT IN USE AT TIME OF INSPECTION. NO CITATION ISSUED. MACHINE WAS REPAIRED ON SITE.
16
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO EMPLOYEE HEALTH POLICIES ON SITE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
3
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND WASHING SIGNS FOR EMPLOYEES IN WASHROOMS. PROVIDE AND MAINTAIN.
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: REMOVE ALL SIGNAGE AND DEVICES FOR HANDWASHING FROM ABOVE 1 COMPARTMENT SINK.
10
Food properly labeled; original container
Inspector notes: OBSERVED ALL PREPACKAGED FOOD ITEMS NEED TO BE LABELED WITH COMMON NAME OF PRODUCT, INGREDIENT LIST AND NAME AND ADDRESS OF WHERE ITEM WAS PREPACKAGED.
37
Washing fruits & vegetables
Inspector notes: OBSERVED APPLES WRAPPED IN PLASTIC WRAP WITH STICKERS ON APPLES. APPLES MUST BE WASHED AND STICKERS MUST BE REMOVED BEFORE WRAPPING IN PLASTIC WRAP FOR CUSTOMER CONSUMPTION.
42
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED NO SERVICE SINK ON SITE. MUST INSTALL SERVICE SINK OR PROVIDE FULL TIME ACCESS TO NEARBY SERVICE SINK.
51
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED URINAL IN MENS ROOM IN POOR REPAIR. REPAIR AND MAINTAIN URINAL.
51
Plumbing installed; proper backflow devices
Inspector notes: COULD NOT LOCATE AN EXTERNAL BACK FLOW PREVENTION DEVICE ON INTAKE WATER LINE OF AUTOMATIC COFFEE MACHINE (RED ROOM). INSTALL AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED WALL UNDER 1 COMPARTMENT SINK IN DISREPAIR. REPAIR AND MAINTAIN WALL. OBSERVED DRY STORAGE SHELVES MADE OF CORKBOARD AND NOT SMOOTH AND EASILY CLEANABLE. RESTORE SURFACE TO A SMOOTH EASILY CLEANABLE CONDITION AND MAINTAIN.
55
All food employees have food handler training
Inspector notes: OBSERVED NO PROOF OF FOOD HANDLER TRAINING. MUST PROVIDE.
57
50

Frequently Asked Questions

When was Swissport USA — Swissport Lounge (T5/M13) last inspected?

The most recent health inspection at Swissport USA — Swissport Lounge (T5/M13) on file is from Dec 1, 2025. The public record contains six inspections in total.

What is the most common violation at Swissport USA — Swissport Lounge (T5/M13)?

Across the inspection record, “adequate handwashing sinks properly supplied and accessible” has been cited three times, more than any other issue at Swissport USA — Swissport Lounge (T5/M13).

Has Swissport USA — Swissport Lounge (T5/M13)'s inspection record improved over time?

Results have been roughly steady. Inspections at Swissport USA — Swissport Lounge (T5/M13) have averaged around five violations per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Swissport USA — Swissport Lounge (T5/M13) means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Swissport USA — Swissport Lounge (T5/M13) inspected?

Based on the inspection history on file, Swissport USA — Swissport Lounge (T5/M13) is inspected around two times per year on average.