Subway

3207 W Diversey Ave, Chicago, IL 60647
American
Last inspected: Aug 13, 2025
70
Score
Medium Risk

Subway has been inspected 11 times since 2020. The most recent visit was on Aug 13, 2025. When a facility lands in medium risk territory, it usually means a mixed inspection result.

The picture has gotten worse over the last few visits, with the average climbing from around two violations to closer to five violations.

The pattern that stands out is “physical facilities installed, maintained & clean”, which has been cited four times.

Compared to other Chicago restaurants (averaging 81), there's room to close the gap. On the whole, the file is mixed but not concerning.

11
Inspections
0
Critical latest
1
Major latest
5
Minor latest
Inspection History
Aug 13, 2025
Reinspection
1 major violation. 5 minor violations.
View 6 violations
City of chicago food service sanitation certificate
Inspector notes: 2-101.11 OBSERVED FACILITY FOOD HANDLERS PREPARING AND HANDLING�TIME AND TEMPERATURE CONTROL FOR SAFETY(TCS) FOODS WITHOUT ORIGINAL CITY OF CHICAGO FOOD SERVICE MANAGER AND CERTIFICATE ON SITE. INFORMED PERSON IN CHARGE CITY OF CHICAGO ORIGINAL FOOD SERVICE CERTIFICATE MUST REMAIN POSTED ON SITE AND CERTIFIED MANAGER ON SITE DURING TCS FOOD PREP, COOKING, SERVING, AND OPERATING HOURS. PRIORITY FOUNDATION VIOLATION #7-38-012. CITATION ISSUED.
2
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: 4-101.19: OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: 6-501.18 OBSERVED THE TOILET ROOMS, WOMEN & MEN IN NEED OF CLEANING. NOTED FIXTURES IN TOILET ROOMS ARE EXCESSIVELY DIRTY. INSTRUCTED TO DETAIL, CLEAN, AND MAINTAIN AT ALL TIMES.
53
Physical facilities installed, maintained & clean
Inspector notes: 6-201.16 OBSERVED WALL PANEL BROKEN AND HELD TOGETHER WITH RED TAPE IN FRONT PREP, INSTRUCTED TO REPAIR AND MAINTAIN
55
Physical facilities installed, maintained & clean
Inspector notes: 6-501.11 (FACILITIES NOT IN GOOD REPAIR) OBSERVED HANDWASHING SINK LEAKING AND IN FRONT PREP AREA WRAPPED IN RED TAPE, INTRUCTED TO REPAIR AND MAINTAIN.
55
Allergen training as required
Inspector notes: 2-102.13: ALLERGEN CERTIFICATES ARE REQUIRED FOR ALL EMPLOYEES WHO HAVE A CITY OF CHICAGO FOOD SANITATION CERTIFICATE. INSTRUCTED TO COMPLETE THE ONLINE TRAINING AND KEEP THE CERTIFICATE ONSITE.
58
70
Aug 6, 2025
Complaint
3 critical violations. 5 minor violations.
View 8 violations
Proper cold holding temperatures
Inspector notes: NOTED INTERNAL TEMPERATURES OF THE FOLLOWING TIME/TEMPERATURE CONTROL FOR SAFETY FOOD ITEMS INSIDE THE FOOD COLD HOLDING UNIT TO BE (SLICED TOMATO53.8F, LETTUCE 53.8F, CUCUMBER 53.8, AND PEPPERS AT 53.8F) PIC IMMEDIATELY AND VOLUNTARILY DISPOSED OF 15 LBS OF PRODUCTS WORTH $275.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-005. CITATION COMBINED WITH ABOVE VIOLATION.
22
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: NOTED TEMPERATURE OF COLD-HOLDING UNIT TO BE IMPROPER AT 53.8F. INSTRUCTED NOT TO USE UNTIL EQUIPMENT IS MAINTAINING PROPER TEMPERATURE OF 41F AND BELOW. COLD HOLDING UNIT MUST NOT BE USED UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF PUBLIC HEALTH (CDPH). PRIORITY VIOLATION #7-38-005. CITATION ISSUED.
33
Proper hot holding temperatures
Inspector notes: OBSERVED THE FOLLOWING FOOD NOT MEETING REQUIRE TEMPERATURE OF 135F DEGREES OR ABOVE IN THE DESIGNATED HOT-HOLDING UNIT: MEAT BALLS AT 116.6F. MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 3 LBS OF PRODUCTS WORTH $35.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.
21
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED THE TOILET ROOMS WOMEN & MEN IN NEED OF CLEANING. NOTED FIXTURES IN TOILET ROOMS EXCESSIVELY DIRTY INSTRUCTED TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES.
53
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED HANDWASHING SINK LEAKING AND IN FRONT PREP AREA WRAPPED IN RED TAPE, INTRUCTED TO REPAIR AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED WALL PANEL BROKEN AND HELD TOGETHER WITH RED TAPE IN FRONT PREP, INSTRUCTED TO REPAIR AND MAINTAIN
55
Allergen training as required
Inspector notes: ALLERGEN CERTIFICATES ARE REQUIRED FOR ALL EMPLOYEES THAT HAVE A CITY OF CHICAGO FOOD SANITATION CERTIFICATE. INSTRUCTED TO COMPLETE THE ONLINE TRAINING AND KEEP CERTIFICATE ONSITE.
58
50
Mar 7, 2025
Routine
1 minor violation.
View 1 violation
All food employees have food handler training
Inspector notes: FOUND FOOD HANDLER WITH NO FOOD HANDLER TRAINING CERTIFICATE.MUST PROVIDE.
57
95
Sep 24, 2024
Reinspection
1 minor violation.
View 1 violation
Adequate ventilation & lighting; designated areas used
Inspector notes: FOUND MECHANICAL VENTILATION NOT OPERATIONAL AT RESTROOMS.MUST REPAIR.
56
95
Sep 23, 2024
License
1 major violation. 1 minor violation.
View 2 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: FOUND HAND WASHING SINK NOT OPERATIONAL AT REAR OF PREMISES.PRIORITY FOUNDATION.NO CITATION ISSUED.7-38-030C.MUST REPAIR.
10
Adequate ventilation & lighting; designated areas used
Inspector notes: FOUND MECHANICAL VENTILATION NOT OPERATIONAL AT RESTROOMS.MUST REPAIR.
56
86
Jan 31, 2024
Routine
2 minor violations.
View 2 violations
Personal cleanliness
Inspector notes: FOODHANDLER NOT WEARING HAIR RESTRAINT.MUST PROVIDE.
40
Allergen training as required
Inspector notes: CITY OF CHICAGO SANITATION MANAGER WITH NO ALLERGEN TRAINING CERTIFICATE.MUST PROVIDE.
58
90
Jun 15, 2023
Reinspection
No violations found.
100
Jun 6, 2023
License
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
Hot & cold water available; adequate pressure
Inspector notes: FOUND NO RUNNING HOT WATER AT ALL SINKS THROUGHOUT PREMISES, WATER TEMPERATURE BETWEEN 73.0 F AND 84.0 F. INSTRUCTED MANAGER MUST PROVIDE RUNNING HOT WATER THROUGHOUT PREMISES, WATER TEMPERATURE MUST BE A MINIMAL 110.0 F AT 3-COMPARTMENT SINK AND 100.0 F AT HANDWASH SINKS ON PREMISES. PRIORITY VIOLATION 7-38-030(C). NO CITATION ISSUED.
50
Garbage & refuse properly disposed; facilities maintained
Inspector notes: NO OUTSIDE DUMPSTER CONTRACT OR COMMERCIAL OUTSIDE DUMPSTER FOR ESTABLISHMENT. INSTRUCTED MANAGER MUST PROVIDE COMMERCIAL OUTSIDE DUMPSTER OR DUMPSTER CONTRACT FOR ESTABLISHMENT. PRIORITY FOUNDATION 7-38-020(B). NO CITATION ISSUED.
54
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED SLIGHT BUILD UP INSIDE ICE MACHINE UPPER PORTION. MUST CLEAN INTERIOR OF ICE MACHINE AND MAINTAIN.
16
74
Jan 14, 2021
Routine
No violations found.
100
Feb 4, 2020
Reinspection
1 major violation. 2 minor violations.
View 3 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: 2-102.14(O) OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON THE PREMISES. MUST PROVIDE A SIGNED EMPLOYEE HEALTH POLICY FOR EACH EMPLOYEE. PRIORITY FOUNDATION 7-38-010. NO CITATION ISSUED.
3
Contamination prevented during food preparation, storage & display
Inspector notes: 3-305.11 OBSERVED NO STORAGE SHELVES IN THE WALK-IN COOLER OR FREEZER TO STORE FOOD OFF OF THE FLOOR. MUST PROVIDE.
39
Adequate ventilation & lighting; designated areas used
Inspector notes: 6-304.11 THE VENTILATION FANS ARE NOT OPERATIONAL IN THE WASHROOMS. MUST REPAIR.
56
82
Jan 27, 2020
License
2 critical violations. 6 major violations. 6 minor violations.
View 14 violations
Food-contact surfaces: cleaned & sanitized
Inspector notes: NO DISH DETERGENT PROVIDED ON THE PREMISES TO WASH DISHES. MUST PROVIDE. PRIORITY 7-38-005. NO CITATION ISSUED.
16
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: OBSERVED THE COLD HOLDING UNIT AT THE SANDWICH PREP AREA WITH AN AIR TEMPERATURE OF 51.8F. MUST REPAIR AND MAINTAIN UNIT BELOW 41F. PRIORITY 7-38-005. NO CITATION ISSUED.
33
Food-contact surfaces: cleaned & sanitized
Inspector notes: NO SANITIZER AVAILABLE ON THE PREMISES TO SANITIZE DISHES. MUST PROVIDE. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
16
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED NO CHEMICAL TEST STRIPS ON THE PREMISES TO MEASURE THE CONCENTRATION OF SANITIZER AT THE 3 COMPARTMENT SINK. MUST PROVIDE. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
48
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON THE PREMISES. MUST PROVIDE A SIGNED EMPLOYEE HEALTH POLICY FOR EACH EMPLOYEE. PRIORITY FOUNDATION 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO CLEAN UP PROCEDURE AND SUPPLIES ON THE PREMISES TO RESPOND TO VOMIT AND DIARRHEAL EVENTS. MANAGEMENT INSTRUCTED TO PROVIDE BOTH. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HAND SOAP AT REAR EXPOSED HAND WASHING SINK. MUST PROVIDE. PRIORITY FOUNDATION 7-38-030(C). NO CITATION ISSUED.
10
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO PAPER TOWELS AT REAR EXPOSED HAND WASHING SINK. MUST PROVIDE. PRIORITY FOUNDATION 7-38-030(C). NO CITATION ISSUED.
10
Contamination prevented during food preparation, storage & display
Inspector notes: OBSERVED NO STORAGE SHELVES IN THE WALK-IN COOLER OR FREEZER TO STORE FOOD OFF OF THE FLOOR. MUST PROVIDE.
39
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED RUST ON THE WALLS OF THE WALK-IN FREEZER. MUST REMOVE RUST FROM THE WALLS OR PAINT.
47
Non-food/food contact surfaces clean
Inspector notes: CLEAN THE CABINET UNDERNEATH THE FOUNTAIN POP DISPENSER.
49
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: NO COVERED WASTE RECEPTACLE PROVIDED IN THE WOMEN'S WASHROOM. MUST PROVIDE.
53
Adequate ventilation & lighting; designated areas used
Inspector notes: THE VENTILATION FANS ARE NOT OPERATIONAL IN THE WASHROOMS. MUST REPAIR.
56
Allergen training as required
Inspector notes: OBSERVED THE CERTIFIED FOOD MANAGER WITHOUT AN ALLERGEN TRAINING CERTIFICATE. MUST SHOW PROOF OF TRAINING FOR ALL CERTIFIED FOOD MANAGERS.
58
30

Frequently Asked Questions

When was Subway last inspected?

The most recent health inspection at Subway on file is from Aug 13, 2025. The public record contains 11 inspections in total.

What is the most common violation at Subway?

Across the inspection record, “physical facilities installed, maintained & clean” has been cited four times, more than any other issue at Subway.

Has Subway's inspection record improved over time?

No. Recent inspections at Subway have averaged around five violations per visit, up from roughly two earlier in the record.

What does a medium risk rating mean?

A medium risk rating at Subway means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Subway inspected?

Based on the inspection history on file, Subway is inspected around two times per year on average.