Shake Shack
Last inspected: Sep 19, 2024
74
Score
Inspectors have visited Shake Shack 15 times, with records going back to 2014. The most recent visit was on Sep 19, 2024. Medium risk typically reflects a handful of issues that inspectors wrote up but didn't deem critical.
Recent inspections have turned up more issues than earlier ones, averaging around six violations lately compared to roughly zero violations before.
When inspectors have written things up, “physical facilities installed, maintained & clean” has been the most frequent reason, cited seven times.
Compared to other Chicago restaurants (averaging 81), there's room to close the gap. The full record sits in fairly typical territory for a working restaurant.
15
Inspections
0
Critical latest
0
Major latest
6
Minor latest
Inspection History
Sep 19, 2024
Reinspection
6 minor violations.
View 6 violations
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED IN REAR DRY STORAGE BACKFLOW DEVICE IS LEAKING ONTO FLOOR, INSTRUCTED TO REPAIR AND MAINTAIN
51
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED IN WOMENS TOILET ROOM LEFT SIDE HAND WASH BOWL FAUCET LOOSE, AND SPINNING AROUND, INSTRUCTED TO REPAIR AND MAINTAIN.
51
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE FRONT DEEP FRY/PREP AREA. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED LOOSE DEBRIS, DIRT AND DUST BUILDUP ON THE FLOORS AND CORNERS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES. "
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOOR TILE THROUGHOUT FRONT AND REAR MISSING GROUT, INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: NOTED DIM LIGHTING IN WALK-IN FREEZER UNIT. INSTRUCTED TO INCREASE LIGHTING INTENSITY TO ENSURE VISIBILITY INSIDE UNIT. MUST MAINTAIN
56
74
Sep 16, 2024
Routine
1 critical violation. 2 major violations. 6 minor violations.
View 9 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED HAND SINKS NOT MAINTAINED WITH HOT WATER: IMPROPER TEMPERATURE OF HOT WATER OBSERVED AT HAND SINK IN FRONT PREP (86F), INSTRUCTED PERSON IN CHARGE HOT WATER AT ALL HAND WASHING SINKS MUST BE AT LEAST 100F. PRIORITY VIOLATION #7-38-030(C). CITATION ISSUED.
10
Food-contact surfaces: cleaned & sanitized
Inspector notes: OBSERVED ICE MACHINE LOCATED IN REAR PREP/ DISH AREA WITH A BUILD-UP OF BLACK SLIME SUBSTANCE, DRIPPING ONTO ICE CUBES STORED AT BELOW ICE BIN.ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION #7-38-005.CITATION ISSUED
16
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO PAPER TOWEL/ DRYING PROVISION IN THE STAFF TOILET ROOM IN REAR PREP. INFORMED PERSON IN CHARGE THAT PAPER TOWELS / DRYING PROVISION MUST BE AVAILABLE AT HAND SINKS AT ALL TIMES. FOOD HANDLER OBTAINED PAPER TOWEL FOR HAND SINK DURING TIME OF INSPECTION PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.
10
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE FRONT DEEP FRY/PREP AREA. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Physical facilities installed, maintained & clean
Inspector notes: "OBSERVED LOOSE DEBRIS, DIRT AND DUST BUILDUP ON THE FLOORS AND CORNERS THROUGHOUT THE FACILITY. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES. "
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOOR TILE THROUGHOUT FRONT AND REAR MISSING GROUT, INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: NOTED DIM LIGHTING IN WALK-IN FREEZER UNIT. INSTRUCTED TO INCREASE LIGHTING INTENSITY TO ENSURE VISIBILITY INSIDE UNIT. MUST MAINTAIN
56
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED IN REAR DRY STORAGE BACKFLOW DEVICE IS LEAKING ONTO FLOOR, INSTRUCTED TO REPAIR AND MAINTAIN
51
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED IN WOMENS TOILET ROOM LEFT SIDE HAND WASH BOWL FAUCET LOOSE, AND SPINNING AROUND, INSTRUCTED TO REPAIR AND MAINTAIN.
51
52
May 11, 2023
Routine
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED ICE SCOOP HOLDER LOCATED IN FRONT PREP AREA IN NEED OF CLEANING.
49
Plumbing installed; proper backflow devices
Inspector notes: OBSERVED MOP SINK LEAK AND REAR PREP/DISHWASHING AREA HANDSINK PIPING WITH SLIGHT LEAK.NSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION.
51
90
Jan 18, 2022
Complaint
1 minor violation.
View 1 violation
Miscellaneous / public health orders
Inspector notes: NO written procedure for mask and vaccine card enforcement, instructed to obtain. ( no citation issued )
64
95
Nov 10, 2021
Complaint
No violations found.
100
Mar 18, 2021
Reinspection
No violations found.
100
Mar 16, 2021
Routine
1 critical violation. 3 major violations. 1 minor violation.
View 5 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO HOT WATER AT WASHBOWLS IN WOMEN'S RESTROOM. FOUND HOT WATER TEMPERATURE @ 49.9F-56.5F. INSTRUCTED MUST PROVIDE MINIMUM TEMPERATURE OF 100F AT ALL WASHBOWL SINK. MUST REPAIR. PRIORITY VIOLATION 7-38-030(C). CITATION ISSUED.
10
Summary report displayed and visible to the public
Inspector notes: OBSERVED PREVIOUS INSPECTION SUMMARY REPORT # 2357069 DATED 1/21/20, NOT POSTED IN FACILITY. INSTRUCTED MUST POST MOST RECENT INSPECTION SUMMARY REPORT AT ALL TIMES, IN PLAIN SIGHT OF CUSTOMERS. NEW SUMMARY GIVEN TO PIC DURING INSPECTION. PRIORITY FOUNDATION VIOLATIO 7-42-010(B). NO CITATION ISSUED.
61
City of chicago food service sanitation certificate
Inspector notes: OBSERVED NO CITY OF CHICAGO FOOD SANITATION MANAGER ON SITE WHILE TCS FOODS (HAMBURGERS, CHICKEN, ETC.) ARE BEING PREPPED/COOKED. NO CITY OF CHICAGO FOOD SANITATION MANAGER CERTIFICATE POSTED IN FACILITY. MUST HAVE A CITY OF CHICAGO FOOD SANITATION MANAGER ON SITE AT ALL TIMES WHEN TCS FOODS ARE BEING PREPPED,COOKED, AND/OR SERVED. MUST HAVE A VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED IN PLAIN VIEW OF CUSTOMERS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
2
Warewashing facilities: installed, maintained & used; test strips
Inspector notes: OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATORS ON THE PREMISES TO MEASURE THE UTENSIL SURFACE TEMPERATURE INSIDE OF THE HIGH TEMPERATURE DISH MACHINES. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
48
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED EXCESSIVE GREASE,DIRT AND DEBRIS BUILD UP ON FLOORS UNDER BEER SPOUTS, AND ON FLOORS BEHIND COOKING LINE. MUST DETAIL CLEAN AND MAINTAIN SAME.
55
61
Jan 21, 2020
Routine
1 critical violation.
View 1 violation
Food-contact surfaces: cleaned & sanitized
Inspector notes: LOW TEMPERATURE DISH WASHING MACHINE NOT SANITIZING AT FINAL RINSE, 0PPM OBTAINED ON CL TEST STRIPS, INSTRUCTED TO PROVIED PROPER SANITIZER CONCENTRATION. PRIORITY VIOALATION 7-38-025. MACHINE IS TAGGED NOT ALLOWED TO USE. MUST CONTACT THE OFFICE OF CDPH WHEN REPAIRED.
16
86
Mar 22, 2018
Reinspection
No violations found.
100
Mar 15, 2018
Complaint
2 minor violations.
View 2 violations
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: OUTSIDE DUMPSTER AREA NOT MAINTAINED, OBSERVED ACCUMULATED FOOD/GREASE/LITTER BUILD UP ON GROUND/BEHIND DUMPSTERS AND COMPACTOR AND FOOD/GREASE ENCRUSTED ON GROUND THROUGHOUT OUTSIDE DUMPSTER AREA, POTENTIAL PEST HARBORAGE. INSTRUCTED MANAGER MUST DETAIL CLEAN GROUD AREA THROUGHOUT OUTSIDE DUMPSTER AREA AND CLEAN EXTERIOR OR ALL GARBAGE CONTAINERS AND COMPACTOR BY DATE OF REINSPECTION. SERIOUS VIOLATION 7-38-020.
19
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY OF CHICAGO CERTIFIED FOOD HANDLER WITH ORGINAL FOOD HANDLER CERTIFICATE ON PREMISES WHILE POTENTIALLY HAZARDOUS FOODS (BURGERS, CHEESE, ETC.) ARE PREPARED. INSTRUCTED MANAGER AN ORIGINAL CERTIFIED FOOD MANAGER CERTIFICATE WITH CERTIFIED FOOD MANAGER MUST BE ON PREMISES WHILE POTENTIALLY HAZARDOUS FOODS ARE PREPARED. SERIOUS VIOLATION 7-38-012.
21
90
Jun 19, 2017
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: INTERIOR SURFACES OF ICE MAKER NOT CLEAN, ORANGE FILM NOTED ON INSIDE PLATE, INSTRUCTED TO CLEAN AND MAINTAIN.
33
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: NO LIGHTS IN WALK-IN FREEZER, MISSING A LIGHT SHIELD AT CEILING LIGHT FIXTURE AT REAR DISH WASHING AREA. INSTRUCTED TO INSTALL.
36
90
Mar 8, 2016
Complaint
3 minor violations.
View 3 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: REMOVE DUST BUILDUP FROM THE VENTS OUTSIDE OF THE HOODVENT AND ALSO THE FAN VENT COVERS IN THE WALK-IN COOLER AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN THE FOOD STORAGE RACKS IN THE WALK-IN COOLER TO REMOVE FOOD DEBRIS BUILDUP AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: INSTRUCTED TO DETAIL CLEAN FLOORS IN THE WALK-IN FREEZER TO REMOVE FOOD DEBRIS BUILDUP.
34
86
May 28, 2015
Reinspection
No violations found.
100
May 18, 2015
Complaint
3 minor violations.
View 3 violations
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: NO TEMPERED HOT RUNNING WATER(76.2 AT EXPOSED HAND SINK IN FRONT PREP AREA. MUST PROVIDE.CRITICAL VIOLATION 7-38-030.
11
Outside garbage waste grease and storage area; clean, rodent proof, all containers covered
Inspector notes: OUTSIDE GARBAGE AREA AND GREASE CONTAINER NOT MAINTAINED WITH GARBAGE ON EXTERIOR OF COMPACTOR AND FLOOR. GREASE SPILLED ON LID AND OVER GROUND. MUST MAINTAIN. SERIOUS VIOLATION 7-38-020.
19
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAK AT PIPE OF EXPOSED HAND WASH SINK AT REAR DISHROOM. MUST REPAIR.
38
86
Oct 21, 2014
License
4 minor violations.
View 4 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: OBSERVED THE SOUTH EXTERIOR DOORS WITH A 1/4 INCH OPENING AT THE BOTTOM. INSTRUCTED TO REPAIR AND PROVIDE RODENT PROOFED EXTERIOR DOORS. NO CITATION ISSUED. SERIOUS VIOLATION.
18
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED HOLES IN THE WALLS OF DRY STORAGE IN THE BACK ALONG THE EAST WALL. INSTRUCTED TO SEAL AND MAINTAIN ALL HOLES.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: OBSERVED A BLOWN LIGHT BULB UNDER THE HOOD IN THE FRONT PREP AREA. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED NO HOT AND COLD WATER FAUCET FOR THE TOP LOADING FROZEN ICE CREAM MACHINE IN THE REAR PREP AREA. INSTRUCTED TO PROVIDE A FAUCET WITH HOT AND COLD RUNNING WATER.
38
82
Frequently Asked Questions
When was Shake Shack last inspected?
The most recent health inspection at Shake Shack on file is from Sep 19, 2024. The public record contains 15 inspections in total.
What is the most common violation at Shake Shack?
Across the inspection record, “physical facilities installed, maintained & clean” has been cited seven times, more than any other issue at Shake Shack.
Has Shake Shack's inspection record improved over time?
No. Recent inspections at Shake Shack have averaged around six violations per visit, up from roughly zero earlier in the record.
What does a medium risk rating mean?
A medium risk rating at Shake Shack means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Shake Shack inspected?
Based on the inspection history on file, Shake Shack is inspected around two times per year on average.
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