Potbelly Sandwich Works Llc — Potbelly Sandwiches
Last inspected: Feb 25, 2026
90
Score
Going back to 2010, Potbelly Sandwich Works Llc — Potbelly Sandwiches has 20 inspections in the public record. The latest inspection on file is from Feb 25, 2026. Low risk indicates the latest report didn't flag anything that would worry the average customer.
Things are looking better lately, with recent visits averaging around one violation compared to roughly four violations earlier on.
“Insects, rodents, & animals not present” accounts for the largest share of issues, appearing 11 times across the record.
Restaurants in Chicago average 81, so Potbelly Sandwich Works Llc — Potbelly Sandwiches is doing better than most peers. There isn't much in the file that would give a customer pause.
20
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Feb 25, 2026
Routine
2 minor violations.
View 2 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED INTERNAL SURFACES OF COOLING UNITS AND PREP SHELVING NEAR OVENS THROUGHOUT FRONT PREP IN NEED OF CLEANING. INSTRUCTED TO REMOVE FOOD DEBRIS, CLEAN AND MAINTAIN
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED ORGANIC MATTER IN CORNERS OF FLOOR THROUGHOUT REAR AND FRONT PREP AREA BEHIND ALL HEAVY EQUIPMENT AND SHELVING RACKS. INSTRUCTED TO PROVIDE AND MAINTAIN
55
90
Apr 16, 2025
Routine
1 minor violation.
View 1 violation
Adequate ventilation & lighting; designated areas used
Inspector notes: FOUND BURNT LIGHT FIXTURE AT DISHWASHING AREAS.MUST REPAIR.
56
95
Sep 4, 2024
Routine
No violations found.
100
Jun 9, 2023
Routine
4 minor violations.
View 4 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED 1/2 INCH GAPS AT BOTH FRONT AND REAR EXIT DOORS SWEEPS. MUST RODENT PROOF SAID DOORS AND MAINTAIN.
38
Non-food/food contact surfaces clean
Inspector notes: OBSERVED FOOD DEBRIS/FOOD SPILLS ON PREP AREA SHELVES. MUST CLEAN SHELVES AND MAINTAIN.
49
All food employees have food handler training
Inspector notes: SOME EMPLOYEES FOOD HANDLERS CERTIFICATES HAVE EXPIRED. INSTRUCTED MANAGER MUST UPDATE ALL FOOD HANDLERS CERTIFICATES.
57
Allergen training as required
Inspector notes: SOME FOOD MANAGERS MISSING FOOD ALLERGEN TRAINING CERTIFICATES. INSTRUCTED ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS MUST HAVE FOOD ALLERGEN TRAINING CERTIFICATES.
58
82
Apr 4, 2022
Routine
3 minor violations.
View 3 violations
Physical facilities installed, maintained & clean
Inspector notes: CLEAN THE FLOOR OF THE FRONT FOOD PREP AREA.
55
Non-food/food contact surfaces clean
Inspector notes: CLEAN THE INTERIOR OF THE PREP COOLERS AND BUILDUP CRUST AND FOOD DEBRIS INSIDE OF THE SANDWICH OVEN.
49
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED AN ALL GENDER WASHROOM WITHOUT A COVERED WASTE RECEPTACLE INSIDE OF THE WASHROOM. MANAGEMENT INSTRUCTED TO PROVIDE AND MAINTAIN.
53
86
Jan 6, 2021
Routine
5 minor violations.
View 5 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED CRATES BEING USED AS SHELVING THROUGHOUT THE WALK-IN COOLER. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED AN EXCESSIVE AMOUNT OF DEBRIS AND ICE BUILDUP IN THE CHEST FREEZER STORED NEAR THE WALK-IN COOLER. MUST REMOVE EXCESS ICE, DETAIL CLEAN, AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FOOD SPLASH ON THE CEILING TILE NEAR THE DRY STORAGE ROOM. INSTRUCTED TO CLEAN AND MAINTAIN.
55
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED AN ACCUMULATION OF DIRT/DUST BUILDUP ON VENTS THROUGHOUT THE FACILITY. MUST DETAIL CLEAN AND MAINTAIN.
56
Adequate ventilation & lighting; designated areas used
Inspector notes: OBSERVED A BURNT OUT LIGHT BULB NEAR THE THREE COMPARTMENT SINK. INSTRUCTED TO REPLACE AND MAINTAIN.
56
78
Jan 31, 2020
Reinspection
No violations found.
100
Jan 24, 2020
Routine
1 major violation.
View 1 violation
Insects, rodents, & animals not present
Inspector notes: OBSERVED APPROXIMATELY 20 LIVE SMALL FLIES ON THE WALLS, CEILING, BOXES OF STOCK AND CABINETS IN THE FRONT AND REAR PREP AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION 7-38-020(A). CITATION ISSUED.
38
90
May 3, 2019
Reinspection
2 major violations. 6 minor violations.
View 8 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: Violation Codes: 2-501.11 Inspector Comments: OBSERVED NO CLEAN-UP POLICY PROCEDURE AND ITEMS FOR VOMITING AND DIARRHEA.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION -NO CITATION ISSUED
5
Proper date marking and disposition
Inspector notes: Violation Codes: 3-501.17 Inspector Comments: OBSERVED INCOMPLETE DATE MARKINGS ON TCS READY TO EAT FOODS HELD FOR MORE THAN 24 HOURS INSIDE OF ALL COOLERS.MUST PROVIDE USE BY DATES.(PRIORITY FOUNDATION-NO CITATION ISSUED)
23
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Violation Codes: 4-501.11 Inspector Comments: MUST REPAIR OR REPLACE TOPSIDE LIDS ON SOME PREP COOLERS IN POOR REPAIR
47
Non-food/food contact surfaces clean
Inspector notes: Violation Codes: 4-601.11(C) Inspector Comments: MUST CLEAN DEBRIS BUILD UP FROM LOWER SHELVES OF PREP TABLES,COUNTER TOP UNDER SODA MACHINE,ICE DISPENSER AT SODA MACHINE,TRASH BIN CORRAL,PREP COOLERS.WALK IN COOLER-SHELVING UNITS AND FAN GUARD COVERS,DUST PANS.
49
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-501.13 Inspector Comments: MUST CLEAN DEBRIS BUILD UP FROM FLOOR THROUGHOUT AND STANDING WATER ALONG WALL BASES IN REAR AREA AT SHELVING UNITS AND FLOOR DRAINS WHERE NEEDED,WALK IN COOLER
55
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-201.11 Inspector Comments: MUST CLEAN DEBRIS AND DUST BUILD UP FROM WALLS AND CEILINGS IN PREP/DISH WASHING AREAS,SPIDER WEBS FROM UNDERNEATH SINKS IN MEN'S AND WOMEN'S TOILETROOMS
55
Physical facilities installed, maintained & clean
Inspector notes: Violation Codes: 6-201.16 Inspector Comments: MUST REMOVE GRAFITTI FROM CHANGING TABLE IN MEN'S TOILETROOM
55
Adequate ventilation & lighting; designated areas used
Inspector notes: Violation Codes: 6-202.11 Inspector Comments: MUST REPLACE BURNTOUT LIGHT IN MEN'S TOILET ROOM
56
61
Apr 26, 2019
Complaint
1 critical violation. 4 major violations. 7 minor violations.
View 12 violations
Insects, rodents, & animals not present
Inspector notes: OBSERVED EVIDENCE OF APPX.15 OR MORE LIVE SMALL FLIES ON BOXES ON TOP SHELVES,CEILING AND WALLS IN REAR PREP/DISH WASHING AREAS.RECOMMENDED TO HAVE A PEST CONTROL OPERATOR TO SERVICE PREMISES ON OR AFTER 4/26/19.(PRIORITY FOUNDATION7-38-020(A)
38
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO EMPLOYEES HEALTH POLICY FOR ALL EMPLOYEES.MUST ENROLL AND MAINTAIN.(PRIORITY FOUNDATION 7-38-010)
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO CLEAN-UP POLICY PROCEDURE AND ITEMS FOR VOMITING AND DIARRJEA.MUST PROVIDE AND MAINTAIN.(PRIORITY FOUNDATION -NO CITATION ISSUED)
5
Adequate handwashing sinks properly supplied and accessible
Inspector notes: OBSERVED NO SOAP AT HAND SINK IN MEN'S CUSTOMERS AND EMPLOYEES TOILET ROOM.MUST PROVIDE AND MAINTAIN AT ALL TIMES.SOAP WAS PROVIDED DURING INSPECTION.COS.(PRIORITY FOUNDATION 7-38-030(C)
10
Proper date marking and disposition
Inspector notes: OBSERVED INCOMPLETE DATE MARKINGS ON TCS READY TO EAT FOODS HELD FOR MORE THAN 24 HOURS INSIDE OF ALL COOLERS.MUST PROVIDE USE BY DATES.(PRIORITY FOUNDATION-NO CITATION ISSUED)
23
Insects, rodents, & animals not present
Inspector notes: OBSERVED AN APPX."1-2 GAP ALONG BOTTOM OF FRONT DOOR BRUSH DOOR SWEEP BROKEN.MUST MAKE DOOR TIGHT FITTING.
38
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: MUST REPAIR OR REPLACE TOPSIDE LIDS ON SOME PREP COOLERS IN POOR REPAIR.
47
Non-food/food contact surfaces clean
Inspector notes: MUST CLEAN DEBRIS BUILD UP FROM LOWER SHELVES OF PREP TABLES,COUNTER TOP UNDER SODA MACHINE,ICE DISPENSER AT SODA MACHINE,TRASH BIN CORRAL,PREP COOLERS.WALK IN COOLER-SHELVING UNITS AND FAN GUARD COVERS,DUST PANS.
49
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN DEBRIS BUILD UP FROM FLOOR THROUGHOUT AND STANDING WATER ALONG WALL BASES IN REAR AREA AT SHELVING UNITS AND FLOOR DRAINS WHERE NEEDED,WALK IN COOLER.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST CLEAN DEBRIS AND DUST BUILD UP FROM WALLS AND CEILINGS IN PREP/DISH WASHING AREAS,SPIDER WEBS FROM UNDERNEATH SINKS IN MEN'S AND WOMEN'S TOILETROOMS.
55
Physical facilities installed, maintained & clean
Inspector notes: MUST REMOVE GRAFITTI FROM CHANGING TABLE IN MEN'S TOILETROOM
55
Adequate ventilation & lighting; designated areas used
Inspector notes: MUST REPLACE BURNTOUT LIGHT IN MEN'S TOILET ROOM.
56
41
Jul 26, 2018
Routine
1 major violation. 3 minor violations.
View 4 violations
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: - FOUND NO EMPLOYEE HEALTH POLICY/TRAINING ON SITE. INSTRUCTED FACILITY TO ESTABLISH AN APPROPRIATE EMPLOYEE HEALTH POLICY/TRAINING SYSTEM AND MAINTAIN WITH VERIFIABLE DOCUMENTS ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-012. NO CITATION ISSUED.
3
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: - FOUND THE SALAD PREP COOLER CUTTING BOARD WITH DEEP DARK GROOVES IN IT. INSTRUCTED FACILITY TO REPAIR/REPLACE AND MAINTAIN.
47
Non-food/food contact surfaces clean
Inspector notes: - FOUND SLIGHT DIRT ACCUMULATION IN THE UPPER INTERIOR PORTION OF THE ICE MACHINE USED FOR HUMAN CONSUMPTION. INSTRUCTED FACILITY TO CLEAN, SANITIZE, AND MAINTAIN.
49
Physical facilities installed, maintained & clean
Inspector notes: - FOUND THE CEILING, NEAR THE DRY STORAGE IN THE REAR PREP BY THE DOOR, TO HAVE DIRT AND FOOD DEBRIS ON IT. ADDITIONALLY FOUND THE FLOOR AND CABINET UNDER THE SODA/ICE MACHINE TO BE DIRTY. INSTRUCTED FACILITY TO CLEAN AND MAINTAIN.
55
78
Oct 16, 2017
Routine
8 minor violations.
View 8 violations
Adequate number, convenient, accessible, designed, and maintained
Inspector notes: OBSERVED EXPOSED HAND SINK IN THE REAR PREP/DISH AREA BEING USED TO STORED DIRTY FOOD CONTAINERS AND LID OF THE CONTAINERS. INSTRUCTED MANAGER THAT EXPOSED HAND SINK IS FOR HAND WASHING ONLY NOT FOR STORAGE. CRITICAL VIOLATION 7-38-030. MANAGER ASKED ONE OF THE EMPLOYEE TO REMOVE ALL DIRTY FOOD CONTAINERS AND LIDS DURING INSPECTION.
11
* inspection report summary displayed and visible to all customers
Inspector notes: FOUND NO PREVIOUS SUMMARY REPORT FROM REPORT #1609303 DATED 1/5/16, NOT POSTED/DISPLAYED IN PLAIN VIEW. INSTRUCTED MANAGER THAT SUMMARY REPORT MUST BE POSTED ALL THE TIMES IN PLAIN VIEW FOR THE CUSTOMER TO SEE. SERIOUS VIOLATION 7-42-010(B)
28
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: ALL CLEAN UTENSILS, POTS,PANS, FOOD CONTAINERS, TRAYS MUST BE STORED UPSIDE DOWN/INVERTED TO PREVENT POSSIBLE CONTAMINATION AND DUST BUILD -UP AND MAINTAIN.
31
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: CAULK WORN OUT WITH BLACK MOLDY LIKE SUBSTANCE ALONG THE SPLASH GUARD OF THE 3 COMPT SINK. MUST RE CAULK AND MAINTAIN.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN AND SANITIZE INTERIOR WALLS OF THE PREP COOLERS IN THE FRONT PREP AREA AND MAINTAIN.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN THE FLOOR UNDER AND BEHIND ALL COOLERS IN THE FRONT PREP AND REAR PREP/DISH AREA AND MAINTAIN.
34
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: CLUTTER OUTSIDE THE EXIT DOOR. BROKEN CHAIRS,TABLES,DEBRIS ON THE GROUND. INSTRUCTED TO CLEAN, DISCARD ITEMS/ARTICLES NOT BEING USED,CLEAN,REMOVE DEBRIS AND MAINTAIN, TO PREVENT RODENT/INSECTS HARBORAGE.
41
Food handler requirements met
Inspector notes: THREE MORE EMPLOYEES WITHOUT FOOD HANDLERS CERTIFICATE. MUST PROVIDE.
45
67
Jan 5, 2016
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: NOTED HEAVY ICE ACCUMULATION INSIDE CHEST FREEZER AT THE REAR FOOD PREP AREA.INSTRUCTED TO DEFROST, CLEAN AND MAINTAIN
33
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: NOTED LEAKING FAUCET AT THE 3 COMPARTMENT SINK. INSTRUCTED TO REPAIR AND MAINTAIN
38
90
Jan 21, 2015
Routine
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: DETAIL CLEAN COUNTER TOPS IN REAR FOOD STORAGE AREA. REMOVE DIRT AND DEBRIS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: DETAIL CLEAN FLOOR UNDER AND BEHIND ALL REFRIGERATION UNITS AT FRONT PREP AREA AND REAR FOOD STORAGE AREA UNDERNEATH FOOD STORAGE SHELVING. MUSTV REMOVE DIRT AND DEBRIS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED ACCUMULATION OF DUST AND DIRT ON WALL BEHIND 3-COMPARTMENT SINK,AND REAR VENTILATION VENTS. MUST CLEAN AND MAINTAIN.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: OBSERVED FAUCET AT THE 3-COMPARTMENT SINK LEAKING. MUST REPAIR AND MAINTAIN. OBSERVED EXPOSED HANDWASHING SINK LOCATED NEXT TO 3-COMPARTMENT SINK IN REAR FOOD STORAGE AREA DRAINING SLOW. MUST REPAIR AND MAINTAIN.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: VISIBLE AND WORKING THERMOMETER NEEDED AT FRONT SALAD. MUST PROVIDE.
40
78
Aug 15, 2014
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: NOTED ICE BUILD UP INSIDE THE DEEP FREEZER IN THE REAR STORAGE/PREP AREA. MUST DEFROST, CLEAN AND MAINTAIN. ALSO MUST CLEAN THE INTERIOR OF PREP COOLERS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: THE FLOORS NEED CLEANING AROUND HEAVY EQUIPMENT AND INSIDE WALK IN COOLER TO REMOVE SPILLS AND DEBRIS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: NOTED A LEAK AT THE BOTTOM PIPE UNDERNEATH THE 3 COMPARTMENT SINK. MUST REPAIR AND MAINTAIN.
38
86
Oct 17, 2013
Routine
4 minor violations.
View 4 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST DETAIL CLEAN EXTERIOR OF ALL COOLERS AT FRONT PREP AREA. ALSO MUST DEFROST REAR FREEZER.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN THE FLOORS ALONG WALLS AND IN ALL CORNERS THROUGHOUT PREMISES. ALSO CLEAN THE FLOOR DRAINS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPLACE MISSING BRICKS ON WALLS IN THE DINING.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FAUCET AT THE 3-COMPARTMENT SINK IS SPRAYING WATER ALL OVER WHEN THE WATER IS ON. INSTRUCTED TO REPAIR OR REPLACE THE FAUCET.
38
82
Jan 9, 2012
Routine
3 minor violations.
View 3 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST DETAIL CLEAN EXTERIOR OF ALL COOLERS AT FRONT PREP AREA.ALSO MUST DEFROST REAR FREEZER
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN FLOORS IN FRONT PREP AREA.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.MUST TIGHTEN HOT WATER FAUCET HANDLE AT LADIES RESTROOM. MUST CLEAN ALL VENTS THROUGHOUT PREMISES TO REMOVE DUST ACCUMULATION.
38
86
Aug 23, 2011
Reinspection
4 minor violations.
View 4 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.DETAIL CLEAN INTERIORS OF COOLERS,INTERIOR OF CABINETS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.FLOORS ALONG WALLS AND IN ALL CORNERS THROUGHOUT REQUIRE A DETAIL CLEANING INCLUDING FLOOR DRAINS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.DETAIL CLEAN INTERIOR OF HOODS TO REMOVE DUST ACCUMULATIONS.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units.MUST PROVIDE,MAINTAIN THERMOMETER INSIDE THE WALK-IN-COOLER.
40
82
Aug 15, 2011
Routine
7 minor violations.
View 7 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: A certified food service manager must be present in all establishments at which potentially hazardous food is prepared or served.FOUND NO CERTIFIED FOOD MANAGER OR VALID DOCUMENTATION ON PREMISES WHILE POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED I.E. MEATBALLS 144.5F,SOUPS 147.1F.SERIOUS CITATION ISSUED 7-38-012.
21
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: All dishwashing machines must be of a type that complies with all requirements of the plumbing section of the Municipal Code of Chicago and Rules and Regulation of the Board of Health.FOUND THE 3 COMP SINK NOT MAINTAINED;SLOW DRAINING;BASE OF FAUCET IS LEAKING.INSTRUCTED MANAGER TO REPAIR WASTE WATER NOT PROPERLY DRAINING OUT.SERIOUS CITATION ISSUED 7-38-030.
24
* inspection report summary displayed and visible to all customers
Inspector notes: One copy of the Food Inspection Report Summary must be displayed and visible to all customers.FOUND NO INSPECTION REPORT SUMMARY VISIBLE TO THE CUSTOMERS AS REQUIRED.SERIOUS CITATION ISSUED 7-42-010 B.
28
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.DETAIL CLEAN INTERIORS OF COOLERS,INTERIOR OF CABINETS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.FLOORS ALONG WALLS AND IN ALL CORNERS THROUGHOUT REQUIRE A DETAIL CLEANING INCLUDING FLOOR DRAINS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health.DETAIL CLEAN INTERIOR OF HOODS TO REMOVE DUST ACCUMULATIONS.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units.MUST PROVIDE,MAINTAIN THERMOMETER INSIDE THE WALK-IN-COOLER.
40
70
Sep 8, 2010
Complaint
5 minor violations.
View 5 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. INSTRUCTED TO CLEAN FIBER GLASS ICE DISPENSER ON SODA DISPENSING MACHINE.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. INSTRUCTED TO CLEAN AND REPAIR FLOORS IN BASEMENT WITH DEBRIS AND OPENING,AND CLEAN FLOORS IN DINING UNDER SODA AND TRASH CONTAINER CABINETS.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: The walls and ceilings shall be in good repair and easily cleaned. MUST SEAL UNFINISHED WALLS IN BASEMENT.
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: All rooms in which food or drink is prepared, or in which utensils are washed, shall be lighted so that a minimum of 50-foot candles of light is available on all work surfaces. INSTRUCTED TO REPLACE OUT LIGHT BULBS IN BASEMENT STRORAGE.
36
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. INSTRUCTED TO PROVIDE METAL STEM THEMOMETER INSIDE ALL COOLERS.
40
78
Frequently Asked Questions
When was Potbelly Sandwich Works Llc — Potbelly Sandwiches last inspected?
The most recent health inspection at Potbelly Sandwich Works Llc — Potbelly Sandwiches on file is from Feb 25, 2026. The public record contains 20 inspections in total.
What is the most common violation at Potbelly Sandwich Works Llc — Potbelly Sandwiches?
Across the inspection record, “insects, rodents, & animals not present” has been cited 11 times, more than any other issue at Potbelly Sandwich Works Llc — Potbelly Sandwiches.
Has Potbelly Sandwich Works Llc — Potbelly Sandwiches' inspection record improved over time?
Yes. Recent inspections at Potbelly Sandwich Works Llc — Potbelly Sandwiches have averaged around one violation per visit, down from roughly four earlier in the record.
What does a low risk rating mean?
A low risk rating at Potbelly Sandwich Works Llc — Potbelly Sandwiches means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Potbelly Sandwich Works Llc — Potbelly Sandwiches inspected?
Based on the inspection history on file, Potbelly Sandwich Works Llc — Potbelly Sandwiches is inspected roughly once per year on average.
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