Mr. Pollo
Last inspected: Apr 19, 2023
100
Score
Mr. Pollo appears in inspection records 17 times, starting in 2010. Inspectors last stopped by on Apr 19, 2023. A low risk tier reflects an inspection that turned up minimal issues. The file hasn't been updated since Apr 19, 2023, so take the current picture with that in mind.
Recent inspections have turned up roughly the same number of issues each time, hovering near two violations per visit.
Looking across the full record, “walls, ceilings, attached equipment constructed per code” is the recurring theme, flagged seven times.
That puts the facility ahead of the local pack: the average Chicago restaurant scores 81. Taken together, the history is a positive one.
17
Inspections
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Critical latest
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Major latest
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Minor latest
Inspection History
Apr 19, 2023
Routine
No violations found.
100
Jan 21, 2022
Routine
2 minor violations.
View 2 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED TWO CUTTING BOARDS IN THE PREP AREA WITH DARK STAINS AND OPEN SEAMS. MUST REPAIR AND DETAIL CLEAN CUTTING BOARDS, OR REPLACE.
47
Allergen training as required
Inspector notes: UNABLE TO LOCATE ALLERGAN TRAINING CERTIFICATES FOR ALL CITY OF CHICAGO FOOD MANAGERS. INSTRUCTED MANAGEMENT THAT ALL CITY OF CHICAGO FOOD MANAGERS MUST COMPLETE ALLERGEN TRAINING AND KEEP CERTIFICATE ON SITE.
58
90
Feb 21, 2019
Routine
3 major violations. 1 minor violation.
View 4 violations
Proper date marking and disposition
Inspector notes: OBSERVED READY-TO-EAT, TCS FOODS (SALSA) HELD OVER 24 HOURS NOT DATE MARKED TO INDICATE THE DATE IN WHICH THE FOOD MUST BE CONSUMED OR DISCARDED. MANAGEMENT INSTRUCTED TO DATE MARK ALL READY-TO-EAT, TCS FOODS HELD OVER 24 HOURS. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
23
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON THE PREMISES. MANAGEMENT INSTRUCTED TO PROVIDE A SIGNED EMPLOYEE HEALTH POLICY FOR EACH EMPLOYEE. PRIORITY FOUNDATION 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO CLEAN UP PROCEDURE AND SUPPLIES ON THE PREMISES FOR VOMIT AND DIARRHEAL EVENTS. MANAGEMENT INSTRUCTED TO PROVIDE BOTH. PRIORITY FOUNDATION 7-38-005. NO CITATION ISSUED.
5
Toilet facilities: properly constructed, supplied, & cleaned
Inspector notes: OBSERVED NO COVERED WASTE RECEPTACLE IN THE EMPLOYEE WASHROOM. MUST PROVIDE.
53
70
Jun 15, 2018
Reinspection
No violations found.
100
Jun 8, 2018
Complaint
5 minor violations.
View 5 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: Observed food not in original containers in the walk in cooler and in the freezer without labels. Must provide.
30
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: Observed a slight accumulation of debris inside the ice machine. Must remove debris, clean, and maintain.
33
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: Observed excess clutter against walls in the rear prep area. Must remove unnecessary articles, organize, and maintain area.
41
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: Observed potentially hazardous foods held at improper temperature. Observed 5# of cooked, diced potatoes in the walk in cooler at 52.7F AND 1# of cut leafy greens in the front prep cooler at 51.4F. All cold food shall be stored at a temperature of 40F or less. Facility corrected during inspection by voluntarily discarding the items that were reported to have a total value of $10. Critical Violation# 7-38-005(A)
3
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: Evidence of pest activity was observed. Observed aprox 40 mouse droppings by the 3 compartment sink, the water heater tank closet, and throughout the rear prep area. Facility instructed to remove droppings, clean, sanitize, and maintain areas. Recommended to facility to contact pest control provider for further service. Serious Violation# 7-38-020
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78
Apr 13, 2018
Routine
No violations found.
100
Jul 12, 2017
License
7 minor violations.
View 7 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: MUST LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN ORIGINAL PACKAGE.
30
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST PROVIDE A SPLASH GUARD IN BETWEEN CLEAN DISH STORAGE RACK AND 3- COMPARTMENT SINK.MUST REMOVE RUST FROM WALK IN COOLER SHELVING UNITS.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: MUST CLEAN GREASE AND FOOD DEBRIS FROM FRYER CABINET,STEAM TABLE,PREP TABLES,EXTERIOR OF ICE MACHINE,WALK IN COOLER COMPRESSOR UNIT AND FAN GUARD COVERS.
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN DEBRIS FROM FLOOR BEHIND GREASE TRAP AT 3- COMPARTMENT SINK AND FLOOR DRAIN AT SAME.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPAIR OR REPLACE MISSING & LOOSE WALL BASE NEAR REAR DOOR,LOOSE WALL BASE NEAR MOP SINK,GAP IN LOWER WALL BEHIND 3- COMP SINK,STAINED CEILING TILES IN DINING AREA,CUSTOMERS MEN'S AND WOMEN'S TOILET ROOMS,DAMAGED WALL AT ENTRY TO DRY FOOD STORAGE AREA,SMALL LEAK AT LIGHT FIXTURE IN PREP AREA.MUST SCRAPE AND PAINT PEELING PAINT ON WALLS NEAR REAR DOOR .
35
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: MUST REPLACE BURNT OUT LIGHT IN PREP AREA.
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST PROVIDE A GREASE TRAP AT 2- COMPARTMENT SINK.MUST REPAIR OR REPLACE LEAKY FAUCET AT 3- COMP SINK,VENTILATION NOT WORKING IN MEN'S TOILET ROOM,SLOW DRAIN AT HAND SINK IN MEN'S TOILET ROOM.
38
70
Nov 4, 2016
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED THE INTERIOR OF THE FRONT COOLER IN DINING AREA NOT CLEAN, INSTRUCTED TO CLEAN.
33
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED FRONT DINING AREA WATER DAMAGED CEILING TILES/LIGHT OVER THE FIRST TABLE, INSTRUCTED TO REPLACE/REPAIR. ALSO REPAIR CEILING VENT IN LADIES RESTROOM (FALLING FROM CEILING).
35
90
Mar 18, 2016
Routine
2 minor violations.
View 2 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: OBSERVED 2 DOOR FREEZER COMPRESSOR NOT MAINTAINED(EXCESSIVE ICE), INSTRUCTED TO REPAIR.
32
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: OBSERVED FRONT CEILING VENTS NOT CLEAN, INSTRUCTED TO CLEAN.ALSO CLEAN LIGH SHIELD, REPLACE WATER DAMAGED CEILING TILE IN LADIES RESTROOM.
35
90
Mar 5, 2015
Routine
3 minor violations.
View 3 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: FOUND BULK FOOD RICE NOT LABELED. MUST LABEL ALL BULK FOODS.
30
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: FOUND NO BACKFLOW PREVENTION DEVICE AT ICE MACHINE WATERLINE. MUST PROVIDE BACKFLOW PREVENTION DEVICE FOR ICE MACHINE.
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Food handler requirements met
Inspector notes: FOUND FOOD HANDLER AT PREMISES WITH NO FOOD TRAINING CERTIFICATE.
45
86
Jan 30, 2014
Routine
5 minor violations.
View 5 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: Walk in cooler shelving/racks that had peeling paint/rust, shall be replaced/repaired.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: Non food contact surfaces of walk in cooler shelving/racks not clean, need detailed cleaning(crevices).
33
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Floors in rear kitchen area, storage room, and storage closet not clean, need detailed cleaning(corners).
34
Lighting: required minimum foot-candles of light provided, fixtures shielded
Inspector notes: Light shields in kitchen prep area, rear kitchen not clean, need cleaning(detailed).
36
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Exhaust vents(ventilation) in walk in cooler, coolers not clean, need cleaning(detailed), exhaust canopy not clean, needs detailed cleaning. exhaust vents in bathrooms not clean, need cleaning.
38
78
Jun 5, 2013
Complaint
1 minor violation.
View 1 violation
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPLACE ALL STAINED CEILING IN REAR KITCHEN AREA
35
95
May 24, 2013
Reinspection
1 minor violation.
View 1 violation
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPLACE ALL STAINED CEILING IN REAR KITCHEN AREA
35
95
May 17, 2013
Routine
6 minor violations.
View 6 violations
Water source: safe, hot & cold under city pressure
Inspector notes: NO RUNNING HOT WATER ON SITE AT THIS TIME OF INSPECTION, OWNER CALLED A PLUMBER, WHO ARRIVED ON SITE AND ADJUST ELECTRIC HOT WATER TANK, BERNAL'S PLUMBING SERVICE, VIOLATION CORRECTED DURING INSPECTION, CRITICAL CITATION ISSUED:7-38-030
9
Dish washing facilities: properly designed, constructed, maintained, installed, located and operated
Inspector notes: THREE COMPARTMENT SINK BACKING UP INTO OTHER COMPARTMENTS OF THE SINK, WATER NOT PROPERLY DRAINING, INSTRUCTED TO HAVE REPAIRED, SERIOUS CITATION ISSUED: 7-38-030
24
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: MUST REPLACE/RESEAL ALL RUSTY WIRE SHELVES INSIDE WALK-IN COOLER
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: MUST CLEAN ALL SMELLY FLOOR DRAINS THROUGHOUT PREMISES
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: MUST REPLACE ALL STAINED CEILING IN REAR KITCHEN AREA
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST REPAIR LEAKING PIPE UNDER EXPOSED HAND SINK REAR KITCHEN AREA
38
74
Nov 6, 2012
Routine
3 minor violations.
View 3 violations
Food in original container, properly labeled: customer advisory posted as needed
Inspector notes: Foods inside walk-in cooler not labeled or dated. Instructed to label all foods not in original containers.
30
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: Multi use utensils not properly stored. Instructed to invert utensils to prevent contamination before use.
31
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: Floor not cleaned in walk-in cooler. Instructed to detail clean daily. Stock not elevate off floor in storage room. Instructed to elevate 6 inches or higher and away from wall.
34
86
Oct 21, 2011
Routine
1 minor violation.
View 1 violation
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: INSTRUCTED TO REPLACE WATER STAINED CEILING TILE ABOVE DINING AREA.------------MUST REPAIR WALLS IN REAR PREP AREA (MUST BE SMOOTH AND EASILY CLEANABLE).
35
95
Mar 12, 2010
Routine
4 minor violations.
View 4 violations
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. FOUND GAP/OPENING AROUND WINDOW SILL WITH PEELING PAINT IN REAR AREA BY 2 COMPARTMENT SINK. INSTRUCTED TO SEAL/REPAINT.
32
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. ITEMS MUST BE STORED 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING IN REAR STORAGE ROOMS.
34
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. INSTRUCTED TO FIX SLOW DRAIN 3 COMPARTMENT SINK IN REAR AREA.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors. INSTRUCTED TO REMOVE UNNECESSARY ARTICLES/BOXES STORED ON TOP OF WALK-IN COOLER TO PREVENT RODENT AND INSECT HARBORAGE.
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Frequently Asked Questions
When was Mr. Pollo last inspected?
The most recent health inspection at Mr. Pollo on file is from Apr 19, 2023. The public record contains 17 inspections in total.
What is the most common violation at Mr. Pollo?
Across the inspection record, “walls, ceilings, attached equipment constructed per code” has been cited seven times, more than any other issue at Mr. Pollo.
Has Mr. Pollo's inspection record improved over time?
Results have been roughly steady. Inspections at Mr. Pollo have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Mr. Pollo means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
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