Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet

505 N Michigan Ave, Chicago, IL 60611
American
Last inspected: Feb 25, 2026
95
Score
Low Risk

Going back to 2016, Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet has 12 inspections in the public record. Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet was last inspected on Feb 25, 2026. A low risk rating suggests inspectors haven't found much to be concerned about lately.

The picture has improved over the last few visits: recent inspections have averaged around two violations, down from roughly four violations earlier in the record.

The pattern that stands out is “physical facilities installed, maintained & clean”, which has been cited four times.

That puts the facility ahead of the local pack: the average Chicago restaurant scores 81. The record reflects steady performance over time.

12
Inspections
0
Critical latest
0
Major latest
1
Minor latest
Inspection History
Feb 25, 2026
Routine
1 minor violation.
View 1 violation
Plumbing installed; proper backflow devices
Inspector notes: 3-COMPARTMENT SINK COLD WATER HANDLE MISSING. INSTRUCTED MANAGER MUST PROVIDE A WORKING COLD WATER HANDLE FOR 3-COMPARTMENT SINK.
51
95
Apr 2, 2025
Routine
5 minor violations.
View 5 violations
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED 3-COMPARTMENT SINK IN POT & PAN DISH ROOM SINK STOPPERS MISSING IN ALL 3 COMPARTMENTS. INSTRUCTED MANAGER MUST PROVIDE WORKING STOPPERS AT 3-COMPARTMENT SINK.
47
Non-food/food contact surfaces clean
Inspector notes: OBSERVED THE DEEP FREEZER IN EMPLOYEE CAFTERIA IN NEED OF CLEANING. INSTRUCTED TO CLEAN.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED A HOLE IN THE WALL AND BROKEN WALL AND FLOOR TILES IN POT & PAN DISH ROOM NEAR HAND SINK. NOTED FLOOR GROUT IS MISSING IN THIS AREA. INSTRUCTED TO SEAL HOLE AND REPAIR BROKEN TILE, MISSING GROUT AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED HANDSINK NEAR TOASTER AREA IN 1ST FLOOR REAR PREP LEAKING FROM HOT & COLD-WATER HANDLES. NOTED HANDSINK IN GARMAGE ALSO LEAKING FROM HOT& COLD-WATER HANDLES INSTRUCTED TO REPAIR AND MAINTAIN.
55
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED IN BANQUETS KITCHEN, HANDSINK CAULKING PEELING OFF, INSTRCUTED TO RE-CAULK AND MAINTAIN.
55
78
May 9, 2024
Recent Inspection
No violations found.
100
Feb 26, 2024
Routine
1 major violation. 5 minor violations.
View 6 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Obstructed hand wash sink, found a large food cart placed in front of the only hand wash sink in fruit cut-up kitchen preventing access to hand wash sink. Instructed manager to keep all hand wash sinks accessible. Priority foundation violation 7-38-030(c).
10
In-use utensils: properly stored
Inspector notes: Spoons in-use are kept in standing water container at room temp, instructed to keep in a dry clean container.
43
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: Clean-in place not done properly for meat slicer, noted food debris behind blade, Instructed to clean and maintain.
47
Plumbing installed; proper backflow devices
Inspector notes: Unable to locate back flow prevention device for ice maker next to employees cafeteria, Instructed to expose.
51
Physical facilities installed, maintained & clean
Inspector notes: Peeling paint noted at kitchen ceiling, instructed to remove and maintain.
55
Adequate handwashing sinks properly supplied and accessible
Inspector notes: Slow drainage at hand wash sinks at main employees restrooms, instructed to repair and maintain.
10
70
Mar 27, 2023
Routine
4 minor violations.
View 4 violations
Food properly labeled; original container
Inspector notes: Bulk food container ( sugar )labeled incorrectly, instructed to label food properly.
37
Sewage & waste water properly disposed
Inspector notes: Poor insulation around cold lines in main kitchen walk-in cooler, causing condensation, instructed to better insulate to prevent dripping on food containers.
52
Adequate ventilation & lighting; designated areas used
Inspector notes: Found a bag of employee food stored at customer's food shelf in walk-in cooler, instructed to separate.
56
Adequate ventilation & lighting; designated areas used
Inspector notes: Inadequate lighting in Pastry walk-in cooler, instructed to add more lighting.
56
82
Feb 1, 2022
Routine
3 minor violations.
View 3 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: WEAK HOT WATER PRESSURE AT EMPLOYEES CAFETERIA HAND WASH SINK SERVICE LINE, INSTRUTED TO PROVIDE UNDER CITY PRESSURE.
10
Food properly labeled; original container
Inspector notes: BULK FOOD CONTAINER ( FLOUR ) NOT LABELED, INSTRUCTED TO LABEL.
37
Non-food/food contact surfaces clean
Inspector notes: MEAT SLICER NOT CLEAN BEHIND BLADE, INSTRUCTED TO CLEAN AND MAINTAIN.
49
86
Jul 7, 2021
Routine
1 major violation. 2 minor violations.
View 3 violations
Procedures for responding to vomiting and diarrheal events
Inspector notes: OBSERVED NO VOMIT/DIARRHEA CLEANUP KIT OR WRITTEN PROCEDURES. INSTRUCTED MANAGEMENT TO PROVIDE. PRIORITY FOUNDATION 7-38-005.
5
Plumbing installed; proper backflow devices
Inspector notes: LOW WATER PRESSURE AT HANDWASHING SINK LOCATED IN LOWER LEVEL EMPLOYEE CAFE. MUST REPAIR.
51
Allergen training as required
Inspector notes: OBSERVED NO PROOF OF ALLERGEN TRAINING ON SITE. MUST PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CHICAGO CERTIFIED FOOD MANAGERS.
58
82
Jan 13, 2020
Routine
1 minor violation.
View 1 violation
In-use utensils: properly stored
Inspector notes: ICE SCOOPS STORED ON TOP OF ICE CUBES AT FOUNTAIN SODA MACHINE. INSTRUCTED TO KEEP OFF CUBES.
43
95
Jan 15, 2019
Routine
5 major violations. 3 minor violations.
View 8 violations
Adequate handwashing sinks properly supplied and accessible
Inspector notes: MUST PROVIDE AN ACCESSIBLE HANDWASH SINK FOR THE MAIN KITCHEN PREP AREA THAT IS ADJACENT TO THE POT WASH AREA. PRIORITY FOUNDATION VIOLATION#:7-38-030(C). NO CITATION ISSUED.
10
Proper date marking and disposition
Inspector notes: MUST PROVIDE PROPER LABELS FOR DATE MARKING THE CREATION AND DISPOSITION DATE OF ALL REFRIGERATED, READY-TO-EAT, TCS FOODS HELD OVER 24HRS. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
23
Consumer advisory provided for raw/undercooked food
Inspector notes: MUST PROVIDE CONSUMER ADVISORY DISCLOSURE, AND REMINDER. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
25
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: NO EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE PRIORITY FOUNDATION VIOLATION#: 7-38-010. NO CITATION ISSUED.
3
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO VOMITOUS AND DIARRHEAL INCIDENT CLEAN UP POLICY AND KIT ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION#: 7-38-005. NO CITATION ISSUED.
5
Food & non-food contact surfaces cleanable, properly designed, constructed & used
Inspector notes: OBSERVED CARDBOARD BEING USED AS SHELF LINER IN THE FOOD PREP AREA. MUST REMOVE AND PROVIDE SHELF LINER THAT IS A NON-ABSORBENT, NON-CORROSIVE, SMOOTH, EASILY CLEANABLE SURFACE.
47
All food employees have food handler training
Inspector notes: OBSERVED EXPIRED FOOD HANDLER CERTIFICATES ON SITE. MUST PROVIDE VALID FOOD HANDLER CERTIFICATES FOR ALL FOOD HANDLER EMPLOYEES.
57
Allergen training as required
Inspector notes: MUST PROVIDE ALLERGEN TRAINING CERTIFICATION.
58
52
Feb 2, 2018
Routine
2 minor violations.
View 2 violations
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED DUST BUILD UP ON SOME REACH IN COOLERS CONDENSERS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN COOLERS CONDENSERS.
33
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: SOME REACH IN COOLERS MISSING THERMOMETERS. INSTRUCTED MANAGER TO PROVIDE THERMOMETERS FOR ALL COOLERS.
40
90
Jan 4, 2017
Routine
4 minor violations.
View 4 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: MEAT SLICER NOT CLEANED PROPERLY, FOOD DEBRIS NOTED ON BACK OF BLADE, INSTRUCTED TO CLEAN AND MAINTAIN.
31
Floors: constructed per code, cleaned, good repair, coving installed, dust-less cleaning methods used
Inspector notes: KITCHEN FLOOR TILES MISSING GROUT, INSTRUCTED TO RE-GROUT AND MAINTAIN.
34
Walls, ceilings, attached equipment constructed per code: good repair, surfaces clean and dust-less cleaning methods
Inspector notes: CHIPPED PAINT ON KITCHEN CEILING, INSTRUCTED TO REPAIR.
35
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: LEAK NOTED UNDER 3-COMP SINK, INSTRUCTED TO REPAIR.
38
82
Mar 1, 2016
License
2 minor violations.
View 2 violations
Clean multi-use utensils and single service articles properly stored: no reuse of single service articles
Inspector notes: OBSERVED THE ICE SCOOP IN THE CONTAINER OF ICE WITH THE HANDLE FACING DOWN. INSTRUCTED TO STORE THE ICE SCOOP IN A SEPERATE CONTAINER OR IN THE ICE WITH THE HANDLE FACING UP IN BETWEEN USE.
31
Food (ice) dispensing utensils, wash cloths properly stored
Inspector notes: INSTRUCTED TO STORE WIPING CLOTHS IN A SANITIZER SOLUTION IN BETWEEN USE.
43
90

Frequently Asked Questions

When was Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet last inspected?

The most recent health inspection at Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet on file is from Feb 25, 2026. The public record contains 12 inspections in total.

What is the most common violation at Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet?

Across the inspection record, “physical facilities installed, maintained & clean” has been cited four times, more than any other issue at Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet.

Has Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet's inspection record improved over time?

Yes. Recent inspections at Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet have averaged around two violations per visit, down from roughly four earlier in the record.

What does a low risk rating mean?

A low risk rating at Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet inspected?

Based on the inspection history on file, Intercontinental Hotel Chicago — Eno, Empl Cafe, Banquet is inspected roughly once per year on average.