Guaranteed Rate

3940 N Ravenswood Ave, Chicago, IL 60613
Other
Last inspected: Aug 2, 2022
90
Score
Low Risk

Guaranteed Rate has been inspected 10 times since 2011. The most recent visit was on Aug 2, 2022. A low risk tier reflects an inspection that turned up minimal issues. Guaranteed Rate's record stops at Aug 2, 2022, more than two years back, so current conditions may differ.

Things are looking better lately, with recent visits averaging around two violations compared to roughly five violations earlier on.

“Non-food/food contact surfaces clean” comes up most often, recorded three times in the inspection record.

The city-wide average for Chicago sits at 81, putting Guaranteed Rate on the better side of that line. The record reflects steady performance over time.

10
Inspections
0
Critical latest
0
Major latest
2
Minor latest
Inspection History
Aug 2, 2022
Routine
2 minor violations.
View 2 violations
Thermometers provided & accurate
Inspector notes: NOTED NO THERMOMETERS INSIDE OF REFRIGERATION UNITS CONSPICUOUSLY POSTED TO MONITOR THE AMBIENT TEMPERATURE OF EQUIPMENT. INSTRUCTED TO EQUIP ALL REFRIGERATION UNITS WITH ACCURATE AND WORKING THERMOMETERS.
36
Utensils, equipment & linens: properly stored, dried, & handled
Inspector notes: OBSERVED CLEAN KITCHENWARE (METAL HALF PANS AND PLASTIC LIQUID STORAGE CONTAINERS)STORED IN THE FOOD PREP CABINETS NOT INVERTED. INSTRUCTED TO INVERT ALL SAID KITCHENWARE AND MAINTAIN.
44
90
May 3, 2021
Routine
1 major violation. 1 minor violation.
View 2 violations
City of chicago food service sanitation certificate
Inspector notes: NOTED NO ORIGINAL CITY OF CHICAGO FOOD SERVICE CERTIFICATE ON-SITE AT THE TIME OF INSPECTION. INSTRUCTED MANAGEMENT THAT A CITY OF CHICAGO ORIGINAL FOOD CERTIFICATE MUST BE POSTED AT ALL TIMES AND ALSO THE PERSON IN CHARGE MUST HAVE A CITY OF CHICAGO CERTIFICATE BY NEXT INSPECTION (UPON BEING INSPECTED). PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
2
Adequate handwashing sinks properly supplied and accessible
Inspector notes: NOTED NO HAND WASH SIGNAGE AT THE KITCHEN HAND WASH SINK. INSTRUCTED TO HAVE HAND WASHING SIGNS AT THE HANDWASHING SINKS.
10
86
Oct 2, 2020
Routine
3 minor violations.
View 3 violations
Non-food/food contact surfaces clean
Inspector notes: OBSERVED SLIGHT BUILDUP OF DIRT ON INTERIOR PANEL OF ICE MACHINE. CLEAN SANITIZE AND MAINTAIN.
49
Non-food/food contact surfaces clean
Inspector notes: OBSERVED INTERIOR OF DRAWERS AND CABINETS WITH FOOD CRUMBS AND DIRT. MUST CLEAN AND SANITIZE INTERIOR OF DRAWERS AND CABINETS.
49
Physical facilities installed, maintained & clean
Inspector notes: OBSERVED FLOORS UNCLEAN WITH DIRT AND DEBRIS UNDER AND AROUND SALAD BAR AREA. CLEAN AND MAINTAIN.
55
86
Dec 18, 2019
Reinspection
No violations found.
100
Nov 21, 2019
Routine
2 critical violations. 4 major violations. 6 minor violations.
View 12 violations
Proper cooling methods used; adequate equipment for temperature control
Inspector notes: FACILITIES UNABLE TO MAINTAIN ADEQUATE TEMPERATURE. TALL REACH-IN COOLER FOUND AT A TEMPERATURE OF 45.9F WITH FOOD SUCH AS CHICKEN SALAD AT 51.4F. COOLER TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED AND MAINTAINS A TEMPERATURE OF 41F, C.D.P.H. CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
33
Proper cold holding temperatures
Inspector notes: OBSERVED THE FOLLOWING TCS FOODS HELD AT IMPROPER COLD HOLDING TEMPERATURES IN THE KITCHEN COOLER. CHICKEN SALAD AT 51.4F, COOKED QUINOA AT 49.6F, TUNA SALAD AT 49.1F, CHEESE AT 59.1F, TURKEY AT 44.6F. TOTAL ESTIMATED 63 POUNDS WITH AN ESTIMATED VALUE OF $265.00. ALL DISCARDED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
22
Management, food employee and conditional employee; knowledge, responsibilities and reporting
Inspector notes: NO WRITTEN EMPLOYEE HEALTH POLICY ON SITE. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
3
Proper date marking and disposition
Inspector notes: OBSERVED TCS PREPARED READY TO EAT FOODS SUCH AS SLICED TURKEY, CHICKEN SALAD NOT PROPERLY DATE LABELED WITH AN EXPIRATION DATE NO LONGER THAN 7 DAYS. INSTRUCTED TO PROPERLY DATE LABEL. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
23
Consumer advisory provided for raw/undercooked food
Inspector notes: MENU DOES NOT DISCLOSE AND INFORM CONSUMERS THE SPECIFIC MENU ITEMS THAT ARE RAW OR UNDER COOKED SUCH AS BURGERS AND A POTENTIAL HAZARD OF CONSUMING SUCH FOOD MUST PROVIDE A CONSUMER ADVISORY WHICH DISCLOSES AND INFORMS CONSUMERS. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
25
Procedures for responding to vomiting and diarrheal events
Inspector notes: NO WRITTEN CLEANING PROCEDURE OR REQUIRED EQUIPMENT FOR A VOMITING OR DIARRHEA EVENT. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
5
Personal cleanliness
Inspector notes: ALL FOOD HANDLERS WITH BEARDS MUST WEAR EFFECTIVE BEARD RESTRAINTS.
40
Wiping cloths: properly used & stored
Inspector notes: PREP AREA WIPING CLOTHS MUST BE HELD IN A CONTAINER WITH A SANITIZING SOLUTION BETWEEN USE.
41
Non-food/food contact surfaces clean
Inspector notes: INTERIOR AND EXTERIOR OF THE KITCHEN WOODEN CABINETS WITH FOOD SPLATTER AND DEBRIS. MUST CLEAN AND MAINTAIN.
49
Plumbing installed; proper backflow devices
Inspector notes: BACK FLOW PREVENTOR NOT LOCATED ON THE 2ND FLOOR SERVICE SINK TO BE SERVICED AND MAINTAINED. MUST INSTALL A BACK FLOW PREVENTION DEVICE ON THE MOP SINK.
51
Allergen training as required
Inspector notes: NO PROOF OF ALLERGEN TRAINING OR CERTIFICATE FOR THE CITY OF CHICAGO CERTIFIED FOOD MANAGER. MUST PROVIDE.
58
Food properly labeled; original container
Inspector notes: ALL BULK FOODS MUST BE LABELED WITH THE PRODUCT COMMON NAME.
37
37
Jun 1, 2017
Routine
2 minor violations.
View 2 violations
Previous minor violation(s) corrected 7-42-090
Inspector notes: FOUND PREVIOUS MINOR VIOLATION NOT CORRECTED FROM REPORT DATED 12-3-15 INSPECTION # 1425197.FOUND FOODHANDLERS AT PREMISES WITH NO FOODHANDLER CERTIFICATE. INSTRUCTED MANAGER ALL FOOD HANDLERS MUST BE CERTIFIED WITH CERTIFICATES OF NAMES OM PREMISES. SERIOUS VIOLATION. 7-42-090. MUST PROVIDE.
29
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: FOUND DRY STORAGE AREAS CLUTTERED.(BOXES, ETC.) MUST CLEAN AND ORGANIZE.
41
90
Dec 3, 2015
Routine
5 minor violations.
View 5 violations
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: NO CITY OF CHICAGO CERTIFIED FOOD MANAGER CERTIFICATE POSTED ON PREMISES WHILE POTENTIALLY HAZARDOUS FOODS (HOT DOGS, PASTA, ETC.) ARE PREPARED. INSTRUCTED MANAGER A CITY OF CHICAGO CERTIFIED FOOD MANAGER WITH ORGINAL CITY OF CHICAGO FOOD CERTIFICATE MUST BE ON PREMISES WHILE POTENTIALLY HAZARDOUS FOODS ARE PREPARED. SERIOUS VIOLATION 7-38-012(A) CITATION ISSUED.
21
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: OBSERVED CALCIUM BUILD UP INSIDE ICE MACHINE ALSO OBSERVED FOOD/DUST BUILD UP ON VENTILATION HOOD FILTERS. INSTRUCTED MANAGER TO CLEAN AND SANITIZE INTERIOR OF ICE MACHINE AND MAINTAIN ALSO MUST CLEAN AND MAINTAIN VENTILATION HOOD AND HOOD FILTERS.
33
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: SOME COOLERS ARE MISSING THERMOMETERS. INSTRUCTED MANAGER ALL COOLERS MUST HAVE THERMOMETERS.
40
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: OBSERVED FOOD HANDLERS NOT WEARING HAIR RESTRAINTS. INSTRUCTED MANAGER ALL FOOD HANDLERS MUST WEAR HAIR RESTRAINTS.
42
Food handler requirements met
Inspector notes: INSTRUCTED MANAGER ALL FOOD HANLDERS MUST BE CERTIFIED WITH CERTIFICATES OF NAMES OF EMPLOYEES ON PREMISES.
45
78
Mar 9, 2012
License
3 minor violations.
View 3 violations
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: NON COMMERCIAL GRADE DISWASHING MACHINE IN KITCHEN MUST BE REMOVED OR WITH COMMERCIAL GRADE CHEMICAL OR HIGH TEMPERATURE DISHMACHINE. MACHINE TAGGED HELD FOR INSPECTION AND MUST NOT USE.
38
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: MUST INSTALL BACKFLOW PREVENTION DEVICE ON MOP SINK.
38
Premises maintained free of litter, unnecessary articles, cleaning equipment properly stored
Inspector notes: ALL UNNECESBSARY ITEMS IN DRY STORAGE ROOM MUST BE REMOVED ALL OTHER ITEMS FOR FOOD STORAGE STORED ELEVATED AND ORGANIZED.
41
86
Jan 4, 2012
Reinspection
2 minor violations.
View 2 violations
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
18
* certified food manager on site when potentially hazardous foods are prepared and served
21
90
Dec 27, 2011
Suspected Food Poisoning
9 minor violations.
View 9 violations
Facilities to maintain proper temperature
Inspector notes: All food establishments that display, prepare, or store potentially hazardous food shall have adequate refrigerated food storage facilities. FACILITIES DO NOT MAINTAIN PROPER TEMPERATURE. OBSERVED ONE OF THE COMBO REFRIGERATOR/FREEZER UNITS WITH AN AIR TEMPERATURE OF 56F. UNIT WAS USED TO STORE POTENTIALLY HAZARDOUS FOODS. UNIT WAS TAGGED HELD FOR INSPECTION. MUST MAINTAIN THE COOLER UNIT BELOW 40F. CRITICAL VIOLATION 7-38-005A.
2
Potentially hazardous food meets temperature requirement during storage, preparation display and service
Inspector notes: All cold food shall be stored at a temperature of 40F or less. POTENTIALLY HAZARDOUS FOODS WERE STORED AT IMPROPER TEMPERATURES. OBSERVED POLISH DOGS AT 46F, EGGS AT 50F, PASTA SALAD AT 47F, MILK AT 46-49F. MANAGEMENT VOLUNTARILY DISCARDED 9# AND 4 GALLONS OF FOOD WORTH APPROX. $35. CRITICAL VIOLATION 7-38-005A.
3
No evidence of rodent or insect outer openings protected/rodent proofed, a written log shall be maintained available to the inspectors
Inspector notes: All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. NO PEST CONTROL LOG BOOK PROVIDED ON PREMISES. I WAS GIVEN A FAX OF THE MOST RECENT SERVICE REPORT FROM ORKIN WHICH WAS DATED 12/12/11. MUST PROVIDE A PEST CONTROL LOG BOOK FROM A LICENSED PEST CONTROL COMPANY. SERIOUS VIOLATION 7-38-020.
18
* certified food manager on site when potentially hazardous foods are prepared and served
Inspector notes: A certified food service manager must be present in all establishments at which potentially hazardous food is prepared or served. NO CERTIFIED FOOD MANAGER PRESENT WITH THEIR ORIGINAL CITY OF CHICAGO FOOD SANITATION CERTIFICATE WHILE POTENTIALLY HAZARDOUS FOODS ARE BEING PREPARED OR SERVED. CAFETERIA SERVES SANDWICHES, SALADS, ETC. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WHILE POTENTIALLY HAZARDOUS FOOD IS PREPARED OR SERVED. SERIOUS VIOLATION 7-38-012.
21
Food and non-food contact surfaces properly designed, constructed and maintained
Inspector notes: All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. REPAIR THE DOOR GASKETS FOR THE SMALL COOLER NEXT TO THE PREP COUNTER AND THE REFRIGERATOR NEXT TO THE SODA MACHINE.
32
Food and non-food contact equipment utensils clean, free of abrasive detergents
Inspector notes: All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. DETAIL CLEAN THE INTERIOR OF THE REFRIGERATOR AND FREEZER OF THE COMBO STANDUP UNIT NEXT TO THE SODA MACHINE, INTERIOR OF THE OVEN.
33
Ventilation: rooms and equipment vented as required: plumbing: installed and maintained
Inspector notes: Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. NO VENTILATION HOOD PROVIDED FOR THE STOVE. MUST PROVIDE. NO 3 COMPARTMENT SINK PROVIDED TO WASH, RINSE AND SANITIZE UTENSILS. MUST PROVIDE. NO EXPOSED HANDWASHING SINK AVAILABLE IN THE PREP AREA. MUST PROVIDE WITH SOAP AND PAPER TOWELS.
38
Refrigeration and metal stem thermometers provided and conspicuous
Inspector notes: All food establishments that display, prepare, or store potentially hazardous foods shall have calibrated metal stem thermometers, provided and conspicuous, for refrigerated and hot food units. MUST PROVIDE A PROBE THERMOMETER TO TAKE FOOD TEMPERATURES AND THERMOMTERS IN ALL THE REFRIGERATORS.
40
Appropriate method of handling of food (ice) hair restraints and clean apparel worn
Inspector notes: All employees shall be required to use effective hair restraints to confine hair. HAIR RESTRAINTS ARE NEEDED FOR ALL FOOD HANDLING EMPLOYEES.
42
64

Frequently Asked Questions

When was Guaranteed Rate last inspected?

The most recent health inspection at Guaranteed Rate on file is from Aug 2, 2022. The public record contains 10 inspections in total.

What is the most common violation at Guaranteed Rate?

Across the inspection record, “non-food/food contact surfaces clean” has been cited three times, more than any other issue at Guaranteed Rate.

Has Guaranteed Rate's inspection record improved over time?

Yes. Recent inspections at Guaranteed Rate have averaged around two violations per visit, down from roughly five earlier in the record.

What does a low risk rating mean?

A low risk rating at Guaranteed Rate means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.