Shake Shack

234 Newbury St, Boston, MA 02116
American
Last inspected: Apr 27, 2026
82
Score
Low Risk

The health department has logged 10 inspections at Shake Shack, the earliest from 2022. Shake Shack was last inspected on Apr 27, 2026. Diners can read the low risk label as a sign that recent inspections have gone well.

The picture has gotten worse over the last few visits, with the average climbing from around zero violations to closer to three violations.

The pattern that stands out is “system maintained in good repair”, which has been cited four times.

That's lower than the typical Boston restaurant, which scores around 86. Nothing in the record is alarming, but there's room to improve.

10
Inspections
0
Critical latest
1
Major latest
2
Minor latest
Inspection History
Apr 27, 2026
Routine
1 major violation. 2 minor violations.
View 3 violations
Temperature measuring devices manual and mechanical warewashing (pf)
Inspector notes: Both warewashing machines are set up for high temperature sanitizing but the location's irreversible does not turn on; repair or replace the irreversible thermometer. The person in charge states a replacement thermometer was ordered on 4/23/26 but is unsure when it will arrive.
590.004/4-302.13-PF
System maintained in good repair (c)
Inspector notes: At the dip wells in front of the milk shake machines the pipes leak onto the floor when the dip wells are in use; repair or replace the pipes.
590.005/5-205.15-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: The metal edge plating on the first floor across from the door that leads to the stairwell to the alleyway is peeling away from the wall and poses a bodily harm risk; repair or replace the metal sheeting.
590.006/6-501.11-C
82
Aug 5, 2025
Routine
No violations found.
100
Jul 10, 2025
Routine
1 critical violation. 2 major violations. 3 minor violations.
View 6 violations
Discarding or reconditioning unsafe adulterated or contaminated food (p)
Inspector notes: Multiple food items exposed to a fire extinguisher discharge(powder)from the resulting electrical fire. Items discarded prior to my arrival denatured on site
590.003/3-701.11-P
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Electrical fire in the establishment(rear stairwell) Food items affected by fire extinguisher discharge(powder). No power loss Assistant Commissioner Dan Prendergast notified. Voluntary closure issued. PIC Instructed to provide all necessary repairs clean/sanitize/disinfect using a professional licensed restoration company provide all documentation be re-inspected by building electrical & health for approval to re-open.
590.002(D)/2-103.11-PF
(a) ceasing operations and reporting (pf)
Inspector notes: Electrical outlet fire at the location. Business issued a Voluntary closure Manager instructed to provide all necessary repairs & forward all repair invoices to ISDHealth@Boston.gov
590.008/8-404.11-PF
Nonfood contact surfaces (c)
Inspector notes: Clean/sanitize/disinfect all exposed equipment.counters.tables wares ect... Provide all cleaning documents be re-inspected for approval to re-open.
590.004/4-602.13-C
Floors walls and ceilings-cleanability (c)
Inspector notes: Clean/sanitize/disinfect the location throughout(electrical outlet fire & extinguisher discharge) Provide all cleaning documentation to the Health Department.
590.006/6-201.11-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Electrical outlet fire in the establishment(rear stairwell) Rear stairwell electrical outlet & wall damaged.Repair/replace Provide all necessary repairs Wall scheduled for repair 7/11
590.006/6-501.11-C
61
Jan 28, 2025
Routine
1 minor violation.
View 1 violation
System maintained in good repair (c)
Inspector notes: Slow drain at dump sink. Service as needed to ensure proper drainage.
590.005/5-205.15-C
95
Aug 15, 2024
Routine
No violations found.
100
Mar 22, 2024
Routine
No violations found.
100
Jul 3, 2023
Routine
4 minor violations.
View 4 violations
System maintained in good repair (c)
Inspector notes: Spray arm at the 3 bay sink leaking heavily and is wrapped with a plastic bag- Make proper repairs
590.005/5-205.15-C
Maintaining refuse areas and enclosures (c)
Inspector notes: Refuse area behind the establishment with discarded waste receptacles that are overflowing with trash Grounds around dumpster with heavy soils ad food debris Clean area
590.005/5-501.115-C
Nonfood contact surfaces (c)
Inspector notes: Stairs walls and floor in back stairwell heavily soiled with food debris and puddles of unknown liquids. Trash bags piled up at rear door Clean area with proper frequency
590.004/4-602.13-C
Good repair and proper adjustment-equipment (c)
Inspector notes: Four door freezer unit in the lower level not properly working- Internal tempererature of 48F Gasket on unit heavily damaged Make proper repairs The one container of icecream held in the unit was voluntarily discarded at the time of the inspection
590.004/4-501.11-C
82
May 16, 2023
Routine
2 minor violations.
View 2 violations
System maintained in good repair (c)
Inspector notes: Drain at handwash sink at cookline draining slowly- Call made for repairs Additional handwashing sinks available in area
590.005/5-205.15-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Multiple areas in the establishment in the process of being repaired- Awaiting permit from the Building Dept/ stop work order in place Complete repairs once permit is issued by Building Department to make all areas smooth durable nonpourous and cleanable Issuance of Building Permit required prior to completing the work
590.006/6-501.11-C
90
Nov 22, 2022
Routine
3 major violations. 6 minor violations.
View 9 violations
Handwashing sinks installation (pf)
Inspector notes: Woman's room hand sink only reaching 93F after multiple minutes. Other hand sinks in establishment reaching 100F. Repair.
590.005/5-202.12-PF
(a)-(p) person-in-charge-duties (pf)
Inspector notes: Lab reports for shake machine could not be produced. Ensure reports are available at establishment.
590.002(D)/2-103.11-PF
Temperature measuring devices manual and mechanical warewashing (pf)
Inspector notes: No irreversible indicator available for high temperature dish machines. Provide.
590.004/4-302.13-PF
Nonfood contact surfaces (c)
Inspector notes: Walk in floor is soiled. Clean to remove all soils.
590.004/4-602.13-C
Cutting surfaces (c)
Inspector notes: 2 larger cutting boards are soiled and heavily scored. Replace.
590.004/4-501.12-C
Outer openings protected (c)
Inspector notes: Small hole on the bottom right of basement back door. Repair
590.006/6-202.15-C
Wall and ceiling coverings and coatings (c)
Inspector notes: Multiple missing ceiling tiles in down stairs back of house. Replace.
590.006/6-201.16-C
Toilet room receptacle covered (c)
Inspector notes: Receptacle in womans room cover is broken. Repair or replace.
590.005/5-501.17-C
Maintaining refuse areas and enclosures (c)
Inspector notes: Clean excess trash around dumpster area.
590.005/5-501.115-C
55
Apr 25, 2022
Routine
1 critical violation. 4 minor violations.
View 5 violations
Sanitizers criteria-chemicals (p)
Inspector notes: Quats sanitizer from automated system at the 3 bay sink with a reading of above 400ppm- Add water until adjustments are made
590.007/7-204.11-P
Cutting surfaces (c)
Inspector notes: In use cutting boards heavily scored with black buildup- Replace
590.004/4-501.12-C
Outer openings protected (c)
Inspector notes: Space noted at bottom right of back delivery door- Repair
590.006/6-202.15-C
Repairing-premises structures attachments and fixtures-methods (c)
Inspector notes: Wall at bottom of stairs to lower level with exposed plaster and unfinished wood- Repair area to make smoot durable nonpourous and cleanable
590.006/6-501.11-C
Nonfood contact surfaces (c)
Inspector notes: Floors in lower level including in walk ins with soils and debris- Clean
590.004/4-602.13-C
70

Frequently Asked Questions

When was Shake Shack last inspected?

The most recent health inspection at Shake Shack on file is from Apr 27, 2026. The public record contains 10 inspections in total.

What is the most common violation at Shake Shack?

Across the inspection record, “system maintained in good repair” has been cited four times, more than any other issue at Shake Shack.

How does Shake Shack compare to other restaurants in Boston?

Shake Shack most recently scored 82 out of 100, which is lower than the Boston average of 86.

Has Shake Shack's inspection record improved over time?

No. Recent inspections at Shake Shack have averaged around three violations per visit, up from roughly zero earlier in the record.

What does a low risk rating mean?

A low risk rating at Shake Shack means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Shake Shack inspected?

Based on the inspection history on file, Shake Shack is inspected around two times per year on average.