Mandarin Oriental Hotel

776 Boylston St, Boston, MA 02199

Other

Last inspected: Mar 27, 2026

Score

Low Risk

Public records show 12 inspections at Mandarin Oriental Hotel stretching back to 2022. The most recent report on file is from Mar 27, 2026. Low risk indicates the latest report didn't flag anything that would worry the average customer.

Inspection results have stayed in a similar range over the last few visits, averaging around one violation each.

When inspectors have written things up, “surface characteristics-indoor areas” has been the most frequent reason, cited two times.

Mandarin Oriental Hotel's latest score of 95 sits above the Boston average of 86. The full picture is one of consistent compliance.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Mar 27, 2026

Routine

1 minor violation.

View 1 violation

Surface characteristics-indoor areas (c)

Inspector notes: Damaged wall board behind employee cafe dish washer. Repair . Replace with smooth durable non porous easily cleanable materials. PIC to email quotes workorders and timeframes of completetion for wall repairs that will be extensive as dishwasher and fixtures will have to be removed to access damaged wall materials. Ceiling tiles above food preparation areas have been replaced with vinyl faced cleanable tiles.

590.006/6-101.11-C

Feb 20, 2026

Routine

1 critical violation. 1 minor violation.

View 2 violations

Backflow prevention (p)

Inspector notes: Receiving area food prep sink with no seperation gap in waste drain. Contact a licensed plumber to install and ensure all proper permits are pulled with ISD plumbing division. Alternative pre sink available for use with seperation gap in the main kitchen.

590.005/5-402.11-P

Surface characteristics-indoor areas (c)

Inspector notes: Several stained tiles above kitchen damaged tile above employee cafe warewashing area damaged wall board behind employee cafe dish washer. Repair. Ceiling tiles above main kitchen and employee cafe service line and warewashing areas constructed of absorbent ceiling tiles. Replace with smooth durable non porous ceiling tiles.

590.006/6-101.11-C

Jun 20, 2025

Routine

No violations found.

100

Feb 12, 2025

Routine

No violations found.

100

Oct 23, 2024

Routine

1 minor violation.

View 1 violation

Cleaning ventilation systems nuisance and discharge prohibition (c)

Inspector notes: The hood sticker was observed expired on 9.19.24.Provide a proper cleaning from a licensed company.Post new sticker PIC stating that it has been done & will provide an invoice Company to be contacted apply the correct sticker

590.006/6-501.14-C

Oct 7, 2024

Routine

2 minor violations.

View 2 violations

Cleaning ventilation systems nuisance and discharge prohibition (c)

590.006/6-501.14-C

Good repair and proper adjustment-equipment (c)

Inspector notes: High temp dish machine is not operating.PIC stating that it is leaking.Repair Leak An alternate machine & 3 bay sink are in use

590.004/4-501.11-C

Mar 19, 2024

Routine

1 major violation.

View 1 violation

Manual and mechanical warewashing equipment chemical sanitization-temperature ph concentration and hardness (pf)

Inspector notes: Low temp dish machine not reading chlorine.Repair Maintain chlorine 50PPM or per manufactures instructions. Staff instructed to use kitchen machine until repairs are complete.

590.004/4-501.114-PF

Jan 4, 2024

Routine

1 minor violation.

View 1 violation

Ventilation hood systems filters (c)

Inspector notes: Hood sticker observed expired. Schedule cleaning appointment.

590.004/4-202.18-C

Dec 12, 2023

Routine

1 major violation. 1 minor violation.

View 2 violations

Handwashing sinks-location and placement (pf)

Inspector notes: Coffee bar hand sink not working at time of inspection. Work order has been placed per PIC. Additional sinks availbale to wash hands. Proper hand washing observed.

590.005/5-204.11-PF

Ventilation hood systems filters (c)

Inspector notes: Hood sticker observed expired. Schedule cleaning appointment.

590.004/4-202.18-C

Apr 27, 2023

Routine

2 minor violations.

View 2 violations

Wall and ceiling coverings and coatings (c)

Inspector notes: Water damaged ceiling tiles above production line. Replace.

590.006/6-201.16-C

Nonfood contact surfaces (c)

Inspector notes: Dust build up on ceiling vents above warewash area. Clean to remove.

590.004/4-602.13-C

Aug 2, 2022

Routine

2 major violations.

View 2 violations

Common name-working containers (pf)

Inspector notes: Unlabled yellow liquid stored in chemical area. Person in charge discarded.

590.007/7-102.11-PF

Using a handwashing sink-operation and maintenance (pf)

Inspector notes: Warewash hand sink blocked by dish cart. Person in charge corrected.

590.005/5-205.11-PF

Apr 11, 2022

Routine

1 major violation.

View 1 violation

Temperature measuring devices manual and mechanical warewashing (pf)

Inspector notes: Need irreversible indiactor for high temperature dish machine.

590.004/4-302.13-PF

Show all 12 inspections Show less

Frequently Asked Questions

When was Mandarin Oriental Hotel last inspected?

The most recent health inspection at Mandarin Oriental Hotel on file is from Mar 27, 2026. The public record contains 12 inspections in total.

What is the most common violation at Mandarin Oriental Hotel?

Across the inspection record, “surface characteristics-indoor areas” has been cited two times, more than any other issue at Mandarin Oriental Hotel.

How does Mandarin Oriental Hotel compare to other restaurants in Boston?

Mandarin Oriental Hotel most recently scored 95 out of 100, which is higher than the Boston average of 86.

Has Mandarin Oriental Hotel's inspection record improved over time?

Results have been roughly steady. Inspections at Mandarin Oriental Hotel have averaged around one violation per visit across the recent record.

What does a low risk rating mean?

A low risk rating at Mandarin Oriental Hotel means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Mandarin Oriental Hotel inspected?

Based on the inspection history on file, Mandarin Oriental Hotel is inspected around three times per year on average.

Nearby Restaurants

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795 Boylston St

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