Chartwells

1 University Way, San Antonio, TX 78224

Catering

Last inspected: Mar 25, 2026

Score

Low Risk

Chartwells has been inspected seven times since 2023. Inspectors last stopped by on Mar 25, 2026. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.

Things have been moving in the right direction, with the rolling count dropping from around four violations to closer to one violation per visit.

The pattern that stands out is “observed multiple food items in walk-in coolers and refrigerators”, which has been cited three times.

Restaurants in San Antonio average 84, so Chartwells is doing better than most peers. The full picture is one of consistent compliance.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Mar 25, 2026

Routine

2 minor violations.

View 2 violations

Plastic white cutting board on pizza station cold hold unit, has many cuts and breaks not allowing for proper cleaning and sanitizing. Ensure to replace cutting boards to be smooth, easily cleanable, and non absorbent.

Ensure to clean and sanitize rubber seals along walk in cooler door, to remove black residue.

Jul 24, 2025

Routine

1 major violation. 1 minor violation.

View 2 violations

Provide test strips for heat dishwashing machine, and strips for quaternary sanitizer at three compartment sink. Ensure to keep on site for proper use.

Ensure that doors leading to exterior of building, from storage rooms and kitchen, are tight fitting. Place weathering strips or some sealer to ensure tight fitted doors.

Dec 2, 2024

Routine

No violations found.

100

Apr 10, 2024

Routine

2 critical violations. 2 major violations.

View 4 violations

Food is unsafe, adulterated, or misrepresented

3-101.11

Employee hands not clean

2-301.11

Sanitizer test kit not available

4-302.14

Ready-to-eat food not date marked

3-501.17(A)

Nov 3, 2023

Routine

1 critical violation. 2 major violations. 1 minor violation.

View 4 violations

Raw and ready-to-eat foods not properly separated

3-302.11(A)(1)

Ready-to-eat food not date marked

3-501.17(A)

Working containers of toxic materials not identified

7-102.11

Equipment or utensils not air-dried before storage

4-901.11

Jun 28, 2023

Routine

1 critical violation. 3 major violations.

View 4 violations

Hot or cold food held at improper temperature

3-501.16(A)(1)

Equipment or utensils not clean

4-601.11(A)

Observed hot water temperature in coffee shop not reaching 100F at hand sink and 110F at 3 compartment sink. Manager has ordered a booster for water heater. Cafe will remain closed until booster is installed. Corrective Actions: Ensure that hot water temperatures are met. 5-103.11(B) Does the establishment have sufficient capacity to meet peak hot water demands?.

5-103.11(B)

Ready-to-eat food not date marked

3-501.17(A)

Feb 16, 2023

Routine

1 critical violation. 1 major violation. 1 minor violation.

View 3 violations

Hot or cold food held at improper temperature

3-501.16(A)(1)

Handwashing sink blocked, inaccessible, or used improperly

5-205.11

Food stored improperly or exposed to contamination

3-305.11(A)(3)

Show all 7 inspections Show less

Frequently Asked Questions

When was Chartwells last inspected?

The most recent health inspection at Chartwells on file is from Mar 25, 2026. The public record contains seven inspections in total.

What is the most common violation at Chartwells?

Across the inspection record, “observed multiple food items in walk-in coolers and refrigerators” has been cited three times, more than any other issue at Chartwells.

How does Chartwells compare to other restaurants in San Antonio?

Chartwells most recently scored 90 out of 100, which is higher than the San Antonio average of 84.

Has Chartwells' inspection record improved over time?

Yes. Recent inspections at Chartwells have averaged around one violation per visit, down from roughly four earlier in the record.

What does a low risk rating mean?

A low risk rating at Chartwells means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Chartwells inspected?

Based on the inspection history on file, Chartwells is inspected around two times per year on average.

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