Tikka Shack Norterra
Last inspected: Apr 1, 2026
95
Score
Public records show eight inspections at Tikka Shack Norterra stretching back to 2024. The latest inspection on file is from Apr 1, 2026. When a facility lands in the low risk tier, it usually means nothing alarming showed up at the most recent visit.
Recent inspections have turned up roughly the same number of issues each time, hovering near two violations per visit.
“Certified food protection manager” comes up most often, recorded seven times in the inspection record.
Tikka Shack Norterra scores about where you'd expect for a Phoenix restaurant. The record reflects steady performance over time.
8
Inspections
0
Critical latest
0
Major latest
1
Minor latest
Inspection History
Apr 1, 2026
Routine
1 minor violation.
View 1 violation
No certified food protection manager
Inspector notes: Observed no certified food manager onsite at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Per PIC, waiting on general manager to take together. Consecutive repeat violation: 5th
2-102.12(A)
95
Mar 17, 2026
Reinspection
1 major violation. 1 minor violation.
View 2 violations
Time used as public health control not properly documented
Inspector notes: Observed no updated list of foods for Time as a Public Health Control or time stamping at time of reinspection. Per PIC, General Manager is on vacation and has not completed paperwork for all locations yet. Store manager will work on getting a store-specific document and time stamps for food by re-inspection. Time as a Public Health Control requires written procedures detailing process for Time as a Public Health Control and time-stamping for items actively held under Time as a Public Health Control. Properly document and stamp foods under Time as a Public Health Control by re-inspection (3/27/2026)
3-501.19(A1,B2,C2-3)
No certified food protection manager
Inspector notes: Observed no certified food manager onsite at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Per PIC, waiting on general manager to take together. Consecutive repeat violation: 5th
2-102.12(A)
86
Mar 3, 2026
Routine
1 major violation. 1 minor violation.
View 2 violations
Time used as public health control not properly documented
Inspector notes: Observed foods such as cooked chicken cubes and chopped tomato kept in prep table top under time as a public health control with no accompanying documentation or stamps. Foods were kept for 2 hours or less before discarding. Time as a Public Health Control requires written procedures detailing process for Time as a Public Health Control and time-stamping for items actively held under Time as a Public Health Control. Properly document and stamp foods under Time as a Public Health Control by re-inspection (3/13/2026)
3-501.19(A1,B2,C2-3)
No certified food protection manager
Inspector notes: Observed no certified food manager onsite at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Per PIC, waiting on general manager to take together. Consecutive repeat violation: 5th
2-102.12(A)
86
Oct 3, 2025
Reinspection
No violations found.
100
Oct 1, 2025
Routine
1 major violation. 3 minor violations. 1 corrected on site.
View 4 violations
Handwashing sink water not at required temperature
Inspector notes: Observed handwashing sink by the cookline reach 94*F, handwashing sink in womens restroom 74*F and two restroom handwashing sinks reach a maximum of 74*F at the time of inspection. Handwash sinks must be supplied with hot water of at least 100°F. Facilities must be maintained in a condition that promotes handwashing. Can be verified via electronic means
5-202.12(A)
Food label missing or inaccurate
Inspector notes: Observed TCS food items made on site or portioned from bulk in individually portioned containers with no labels stored in a customer self serve cooler placed prior to the point of sale. Food items portioned from bulk included tiramisu, gulab jamon, and ras malai. Establishment prepares TCS mango lassi smoothies on site and presents them for self-service in individually portioned cups. Discussed food label requirements, all packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act §403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling. Consecutive repeat violation: 4th
3-602.11(A)(B1-4)(B6-7)(C)(D)
Using Dressing Rooms and Lockers
(corrected on site)
Inspector notes: Observed employee bags stored stored on dry storage racks above dry storage at the time of inspection. Lockers or other suitable facilities shall be used for the orderly storage of employee clothing and other possessions. PIC was instructed to move the employee items to designated area. Consecutive repeat: 2nd
6-501.110
No certified food protection manager
Inspector notes: Observed no certified food manager onsite at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Consecutive repeat violation: 4th
2-102.12(A)
78
Jun 24, 2025
Routine
1 critical violation. 4 minor violations. 2 corrected on site.
View 5 violations
Hot or cold food held at improper temperature
(corrected on site)
Inspector notes: Observed melted butter with milk as ingredient stored at 110*F on top of the oven. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 135°F or above. Melted butter had been out for 5 hours according to the PIC. All TCS foods improperly hot held were discarded by PIC at time of inspection
3-501.16(A)(1)
No certified food protection manager
Inspector notes: Observed no certified food manager onsite at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Consecutive repeat violation: 3rd
2-102.12(A)
Food label missing or inaccurate
Inspector notes: Observed TCS food items made on site or portioned from bulk in containers with no labels stored in a customer self-serve cooler placed prior to the point of sale. Food items portioned from bulk included tiramisu, gulab jamon, and ras malai. Establishment prepares TCS mango lassi smoothies on site and presents them for self-service in individually portioned cups. Discussed food label requirements, all packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act §403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling. Consecutive repeat violation: 3rd
3-602.11(A)(B1-4)(B6-7)(C)(D)
Drainboards
Inspector notes: Observed dirty food containers being stacked on the floor because there is not enough rack space. Drainboards or equivalent equipment are necessary to separate soiled and cleaned items from each other and from the food preparation area in order to preclude contamination of cleaned items and of food. PIC was instructed to store dirty dishes up, off of the floor
4-301.13
Using Dressing Rooms and Lockers
(corrected on site)
Inspector notes: Observed employee items including sunglasses, ear buds and car keys stored directly above prep tables at the time of inspection. Lockers or other suitable facilities shall be used for the orderly storage of employee clothing and other possessions. PIC was instructed to move the employee items to designated area
6-501.110
70
Apr 2, 2025
Routine
2 minor violations.
View 2 violations
No certified food protection manager
Inspector notes: Observed no certified food protection manager on site at the time of inspection
2-102.12(A)
Food label missing or inaccurate
Inspector notes: Observed TCS food items made on site or portioned from bulk in containers with no labels stored in a customer self-serve cooler placed prior to the point of sale. Food items portioned from bulk included tiramisu, gulab jamon, and ras malai. Establishment prepares TCS mango lassi smoothies on site and presents them for self-service in individually portioned cups. Discussed food label requirements, all packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act §403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling
3-602.11(A)(B1-4)(B6-7)(C)(D)
90
Sep 30, 2024
Routine
1 major violation. 3 minor violations. 2 corrected on site.
View 4 violations
No written procedures for vomiting or diarrheal events
(corrected on site)
Inspector notes: Observed no bodily fluid clean up kit or written instructions for cleaning bodily fluids
2-501.11
No certified food protection manager
Inspector notes: Observed no certified food protection manager on site at the time of inspection
2-102.12(A)
Storage-Other Personal Care Items
(corrected on site)
Inspector notes: Observed employee foods stored in the walk-in next to and over ready to eat foods for food service use. Discussed storing employee foods seperate from foods used in the estabilshment for food service to protect food from contamination. Observed employee person items such as cell phone and portable speaker placed on cutting board and on top of food wrappers in a food container next to the prep cooler. The person in charge removed all employee personal items at the the time of inspection. Discussed storage of employee personal items in designated area away from areas of food prep, food storage, utensils, and food equipment
7-209.11
Food label missing or inaccurate
Inspector notes: Observed TCS food items made on site or portioned from bulk in containers with no labels stored in a customer self serve cooler placed prior to the point of sale. Food items protioned from bulk included tiramisu, gulab jamon, and ras malai. Establishment prepares TCS mango lassi smoothies on site and presents them for self service in individually portioned cups. Discussed food label requirements, all packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act § 403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling
3-602.11(A)(B1-4)(B6-7)(C)(D)
78
Frequently Asked Questions
When was Tikka Shack Norterra last inspected?
The most recent health inspection at Tikka Shack Norterra on file is from Apr 1, 2026. The public record contains eight inspections in total.
What is the most common violation at Tikka Shack Norterra?
Across the inspection record, “certified food protection manager” has been cited seven times, more than any other issue at Tikka Shack Norterra.
How does Tikka Shack Norterra compare to other restaurants in Phoenix?
Tikka Shack Norterra most recently scored 95 out of 100, which is about the same as the Phoenix average of 97.
Has Tikka Shack Norterra's inspection record improved over time?
Results have been roughly steady. Inspections at Tikka Shack Norterra have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Tikka Shack Norterra means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
How often is Tikka Shack Norterra inspected?
Based on the inspection history on file, Tikka Shack Norterra is inspected around five times per year on average.
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