Surprise Pho
Last inspected: Aug 28, 2025
86
Score
Surprise Pho appears in inspection records four times, starting in 2024. The most recent visit was on Aug 28, 2025. A low risk tier reflects an inspection that turned up minimal issues.
Violation counts have held steady across recent visits, averaging around two violations each.
The pattern that stands out is “certified food protection manager”, which has been cited four times.
That's lower than the typical Surprise restaurant, which scores around 98. Overall, the inspection record reads well.
4
Inspections
0
Critical latest
0
Major latest
3
Minor latest
Inspection History
Aug 28, 2025
Routine
3 minor violations. 1 corrected on site.
View 3 violations
No certified food protection manager
Inspector notes: Establishment operating without a certified food manager present
2-102.12(A)
Food stored improperly or exposed to contamination
(corrected on site)
Inspector notes: Observed bags of onions and carrots sitting directly on the walk-in floor. Instructed PIC to put them on a shelf
3-305.11
Equipment material allows contamination or unsafe migration
Inspector notes: Observed clean dishes stored on cook line shelf, which is made of a porous wood material. Please replace with a material that is smooth and easily cleanable
4-101.11(B-E)
86
Apr 29, 2025
Reinspection
1 minor violation.
View 1 violation
No certified food protection manager
Inspector notes: Establishment was operating without a certified food manager present
2-102.12(A)
95
Apr 21, 2025
Routine
1 major violation. 1 minor violation.
View 2 violations
Equipment lacks capacity to maintain safe food temperatures
Inspector notes: Observed ready to eat TCS food items such as cooked noodles and cooked meats/shrimp measuring with internal temperatures ranging between 51-56 degrees F. Per PIC, the prep refrigerator storing these items was known to not be in good repair and measured with an ambient temperature of 58 degrees F. It is emptied out at night and was restocked approximately 2 hours prior to inspection. The items were removed from the prep refrigerator and placed in a different unit. Discussed cold holding. The prep refrigerator is required for the flow of business. Instructed PIC to not utilize the prep refrigerator for storage of TCS food until it is in good repair and able to maintain temperatures at or below 41 degrees F. A reinspection will be conducted within 10 days
4-301.11
No certified food protection manager
Inspector notes: Establishment was operating without a certified food manager present
2-102.12(A)
86
Nov 19, 2024
Routine
2 critical violations. 1 major violation. 3 minor violations. 4 corrected on site.
View 6 violations
Previously served food offered to another consumer
(corrected on site)
Inspector notes: Observed containers of spicy sauce with an opening lid and small spoon at every customer's table. This is not a permitted way to serve sauces for reuse. Staff moved all the spicy sauce containers to the dishwashing area at time of inspection. Educated PIC on acceptable methods of serving spicy sauce. Single-use containers or pour bottles may be used. Alternatively, staff may serve the spicy sauce directly to customers when asked
3-306.14
Expired or improperly marked ready-to-eat food not discarded
(corrected on site)
Inspector notes: Observed an open milk in the front of the establishment without a date mark. Staff were unable to identify when the milk had been opened (see embargo). All ready-to-eat and/ or Time Temperature Control for Safety (RTE/TCS) foods requiring date marking must be date marked within 24 hours and sold or discarded after 7 days (including the day it was made as day 1)
3-501.18
Handwashing sink blocked, inaccessible, or used improperly
(corrected on site)
Inspector notes: SECOND CONSECUTIVE. Observed a handwashing sink with two dirty mops resting in the basin. Alerted staff who moved the mops during inspection to unblock the handwashing sink. Also observed there was no soap at either handwashing station. An employee replaced the soap at time inspection. Discussed maintaining soap, paper towels, and a trash basin near ALL the handwashing sinks. Handwashing sinks to be ALWAYS maintained unobstructed and accessible
5-205.11
No certified food protection manager
Inspector notes: No Certified Food Protection Manager (CFPM) onsite. A CFPM is required to be on the premises during all hours of operation
2-102.12(A)
Outer openings not protected against pests
(corrected on site)
Inspector notes: Observed the back door of the kitchen open. Staff stated the kitchen gets too hot without the door open. Outer openings of the restaurant must remain closed and protected to prevent pests from entering into the facility. Restaurant to figure out another way to keep staff cool while protecting their outer openings. The door was shut at time of inspection
6-202.15
Physical facilities not in good repair
Inspector notes: Observed a broken and ripped ceiling tile in the front of the establishment over the busing station. Parts of the broken ceiling tile are drooping down from the ceiling. Discussed physical contamination concerns with staff. Establishment to repair the ceiling tile before the next routine inspection
6-501.11
58
Frequently Asked Questions
When was Surprise Pho last inspected?
The most recent health inspection at Surprise Pho on file is from Aug 28, 2025. The public record contains four inspections in total.
What is the most common violation at Surprise Pho?
Across the inspection record, “certified food protection manager” has been cited four times, more than any other issue at Surprise Pho.
How does Surprise Pho compare to other restaurants in Surprise?
Surprise Pho most recently scored 86 out of 100, which is lower than the Surprise average of 98.
Has Surprise Pho's inspection record improved over time?
Results have been roughly steady. Inspections at Surprise Pho have averaged around two violations per visit across the recent record.
What does a low risk rating mean?
A low risk rating at Surprise Pho means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.
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