Charleys Philly Steaks

2501 W Happy Valley Rd, Phoenix, AZ 85085
American
License: Food Establishment - Eating & Drinking
Last inspected: Jan 9, 2026
64
Score
Medium Risk

Charleys Philly Steaks appears in inspection records four times, starting in 2025. The most recent report on file is from Jan 9, 2026. When a facility lands in medium risk territory, it usually means a mixed inspection result.

The trend has not been favorable: recent inspections average around four violations each, up from closer to one violation before.

The city-wide average sits at 97, which Charleys Philly Steaks' 64 doesn't quite reach. The inspection history reads as standard for a restaurant of this size.

4
Inspections
2
Critical latest
1
Major latest
1
Minor latest
Inspection History
Jan 9, 2026
Routine
2 critical violations. 1 major violation. 1 minor violation. 3 corrected on site.
View 4 violations
Hands not washed when required (corrected on site)
Inspector notes: Observed PIC check out customers via cash register, proceed to don gloves, and prepare open face sandwiches for a customer order. Employee was asked to wash hands before continuing to work with food
2-301.14
Food is unsafe, adulterated, or misrepresented (corrected on site)
Inspector notes: Observed multiple heads of produce lettuce in a decayed state (black in color) inside walk-in color. Instructed PIC to discard all lettuce
3-101.11
No hand drying provision at handwashing sink (corrected on site)
Inspector notes: Observed no paper towels at rear hand sink. PIC supplied paper towels at time of inspection
6-301.12
No certified food protection manager
Inspector notes: No certified food protection manager onsite at time of inspection
2-102.12(A)
64
Aug 6, 2025
Routine
1 critical violation. 1 minor violation. 2 corrected on site.
View 2 violations
Hands not washed when required (corrected on site)
Inspector notes: Observed food employee hand cell phone, don gloves, and proceed to open package of sandwich bread. Employee was instructed to remove gloves, wash hands, and don new pair of gloves before handling food. Hands shall be washed at any time contamination occurs and when changing tasks. Discussed the importance of proper hand washing and when hand washing is required with the person-in-charge (PIC). Employee properly washed hands at handwash sink and donned new pair of gloves at time of inspection
2-301.14
In-use utensils stored improperly between uses (corrected on site)
Inspector notes: Observed handle of ice scoop in contact with ice inside ice machine below cash register. In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food. In-use ice scoop was properly stored at time of inspection
3-304.12
82
Apr 30, 2025
Routine
No violations found.
100
Jan 2, 2025
Food Advisory Inspection
No violations found.
100

Frequently Asked Questions

When was Charleys Philly Steaks last inspected?

The most recent health inspection at Charleys Philly Steaks on file is from Jan 9, 2026. The public record contains four inspections in total.

How does Charleys Philly Steaks compare to other restaurants in Phoenix?

Charleys Philly Steaks most recently scored 64 out of 100, which is lower than the Phoenix average of 97.

Has Charleys Philly Steaks' inspection record improved over time?

No. Recent inspections at Charleys Philly Steaks have averaged around four violations per visit, up from roughly one earlier in the record.

What does a medium risk rating mean?

A medium risk rating at Charleys Philly Steaks means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.