Zaxby's
Last inspected: Feb 23, 2026
67
Score
Zaxby's has been inspected four times since 2022. The most recent report on file is from Feb 23, 2026. When a facility lands in medium risk territory, it usually means a mixed inspection result.
Inspection results have stayed in a similar range over the last few visits, averaging around seven violations each.
“Floor, walls and/or ceiling soiled/has accumulation of debris” accounts for the largest share of issues, appearing three times across the record.
The city-wide average sits at 74, which Zaxby's 67 doesn't quite reach. On the whole, the file is mixed but not concerning.
4
Inspections
0
Critical latest
1
Major latest
6
Minor latest
Inspection History
Feb 23, 2026
Routine - Food
1 major violation. 6 minor violations.
View 7 violations
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of ice chute of ice machine in lobby soiled with mold-like substance. **Repeat Violation**
22-02-4
Basic - Standing water in bottom of reach-in-cooler. Standing water in both reach in coolers in middle of kitchen across from cook line. **Repeat Violation**
29-49-6
Basic - Storage of maintenance equipment/tools in areas that may result in cross contamination of food, equipment, utensils, linens and/or single-service and single-use articles. Tube of chalking on top of individual wrapped utensils packages in dry storage room. Operator moved chalking to different shelf with other maintenance materials. **Corrected On-Site**
42-03-5
Basic - Equipment and utensils not properly air-dried - wet nesting. On clean dish rack in dish room, plastic and metal pans stacked before properly air drying.
24-08-4
Basic - Floor, walls and/or ceiling soiled/has accumulation of debris. Floor under cook line equipment soiled with food debris/grease. Also, floor in walk-in freezer soiled with food debris. Also, floor in dry storage under shelving soiled with food debris/residue. Also, ceiling vent in ladies restroom soiled with dust build up. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets in kitchen and drive thru area soiled with grease/torn. Also, fan cover in stand up salad reach in cooler soiled with dust build up. Also, exterior of ice chute and around nozzles on soda machine in drive thru area soiled with mold-like substance. Also, table under grills on cook line soiled with grease/food debris. **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach in cooler on cook line soiled with food debris. Also, interior of cooler in middle of kitchen across from fryers soiled with food debris. **Repeat Violation**
22-16-4
67
Apr 1, 2025
Complaint Full
1 critical violation. 1 major violation. 6 minor violations.
View 8 violations
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In walk-in freezer on shelf right of door, uncooked chicken commercially packaged stored above ready to eat prepped portions of cheesecake bites and cheddar bites.
08A-02-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute of ice machine in lobby has build up of mold-like substance.
22-02-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee drink on prep table across from office. Manager discarded drink. **Corrected On-Site**
12B-07-4
Basic - Floor soiled/has accumulation of debris. Under and beside large ice machine near front counter have accumulation of debris. Manager had employee begin cleaning floor. **Corrective Action Taken** **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets through out kitchen soiled with food debris. Also, around soda nozzles on drink machines at drive through area and lobby area have build up of debris. **Repeat Violation**
23-03-4
Basic - Open dumpster lid. On dumpster out side of establishment right lid is open. Manager closed dumpster lid. **Corrected On-Site**
33-16-4
Basic - Standing water in bottom of reach-in-cooler. In reach in cooler on cook line where prepped salads are stored, standing water inside cooler.
29-49-6
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. In reach in cooler under flat top grill food debris build up in bottom of cooler.
22-16-4
58
Oct 16, 2023
Routine - Food
1 critical violation. 6 minor violations.
View 7 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. corn (46F - Cold Holding) in small doubled pans to shallow to reach ice bath underneath, manager replaced with larger pans that come into contact with ice bath, corn in pans less then a couple of hours. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03A-02-5
Basic - Floor soiled/has accumulation of debris. Behind large ice machine near front counter. **Repeat Violation**
36-73-4
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Handle in container of coleslaw and cooked peppers and onions on make line, handles removed. **Corrected On-Site**
10-06-5
Basic - No handwashing sign provided at a hand sink used by food employees. At hand wash station across from make line near standing reach in freezer. At hand wash station in kitchen near office.
31B-04-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters over fryers on cook line. **Repeat Violation**
23-03-4
Basic - Plumbing system in disrepair. Foot pedal for hot water at the hand wash sink near the office is missing, manager found and replaced foot pedal. **Corrected On-Site**
29-08-4
Basic - Time/temperature control for safety food thawed in an improper manner. Two speed racks with frozen chicken thawing out at room temperature in dry storage area, employee placed racks in walk in cooler. **Corrected On-Site**
06-01-5
64
Nov 8, 2022
Routine - Food
No violations found.
100
Frequently Asked Questions
When was Zaxby's last inspected?
The most recent health inspection at Zaxby's on file is from Feb 23, 2026. The public record contains four inspections in total.
What is the most common violation at Zaxby's?
Across the inspection record, “floor, walls and/or ceiling soiled/has accumulation of debris” has been cited three times, more than any other issue at Zaxby's.
How does Zaxby's compare to other restaurants in Jacksonville?
Zaxby's most recently scored 67 out of 100, which is lower than the Jacksonville average of 74.
Has Zaxby's inspection record improved over time?
Results have been roughly steady. Inspections at Zaxby's have averaged around seven violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Zaxby's means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Zaxby's inspected?
Based on the inspection history on file, Zaxby's is inspected roughly once per year on average.
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