Zaxbys
Last inspected: Jan 5, 2026
70
Score
Inspectors have visited Zaxbys seven times, with records going back to 2023. Zaxbys was last inspected on Jan 5, 2026. A medium risk score generally means inspectors found things to fix, though most weren't urgent.
Recent inspections have turned up roughly the same number of issues each time, hovering near five violations per visit.
When inspectors have written things up, “nonfood-contact surface soiled with grease” has been the most frequent reason, cited four times.
Restaurants in Jacksonville average 74, so Zaxbys trails the local norm. The full record sits in fairly typical territory for a working restaurant.
7
Inspections
0
Critical latest
0
Major latest
7
Minor latest
Inspection History
Jan 5, 2026
Complaint Full
7 minor violations.
View 7 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
Hot and Cold Water Available; Adequate Pressure
FL-25
Equipment Adequate to Maintain Product Temperature
FL-29
Proper Sanitizer Contact Time and Concentration
FL-33
Lighting Adequate; Required Shields in Place
FL-36
70
Aug 20, 2025
Routine - Food
1 major violation. 6 minor violations.
View 7 violations
Hands Clean and Properly Washed
FL-08
Approved Thawing Methods Used
FL-31
Lighting Adequate; Required Shields in Place
FL-36
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
Food Received at Proper Temperature
FL-12
Food Contact Surfaces Clean and Sanitized
FL-22
Non-Food Contact Surfaces Clean
FL-23
67
May 2, 2025
Complaint Partial
1 major violation. 1 minor violation.
View 2 violations
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. On both soda machines in lobby area, interior of ice chute has build up of white calcium build up.
22-02-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. On both soda machines in lobby area, around nozzle and exterior of ice chute have build up debris. Manager cleaned area around soda nozzles during inspection. **Corrected On-Site**
23-03-4
86
Nov 1, 2024
Complaint Partial
No violations found.
100
Oct 15, 2024
Routine - Food
1 critical violation. 1 major violation. 3 minor violations.
View 5 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. On make line reach in cooler, shredded cheese (48F - Cold Holding). Manager stated item was in reach in cooler for approximately 1 hour. Cheese moved to walk in cooler to lower temp. **Corrective Action Taken**
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Soda nozzles at customer drink dispenser has build up of old soda.
22-02-4
Basic - Floor, walls and or ceilings soiled/has accumulation of debris. Floor under fryers have grease build up. Floor under storage rack by triple sink soiled. Wall and floor of Mop sink soiled. **Repeat Violation**
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. In lobby, cabinets under soda dispenser is soiled. Side of fryers have grease build up. **Repeat Violation**
23-03-4
Basic - Old labels stuck to food containers after cleaning. On three silver pans on rack next to triple sink have old labels. Manager began removing labels. **Corrective Action Taken**
16-46-4
67
Jan 16, 2024
Routine - Food
1 critical violation. 2 major violations. 7 minor violations.
View 10 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing at the end of the splitter for mop sink faucet where no hose is attached.
29-42-4
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. No written plan available. Inspector emailed Form 5030-104 (Clean Up Instructions for Vomitting/Diarrhea). **Corrective Action Taken**
11-27-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Multiple reach in coolers in kitchen area including reach in cooler drawers below grill. Interior of warmer in corner of kitchen by grill. Ice chutes for drink dispensers in dining area. **Repeat Violation**
22-02-4
Basic - Current Hotel and Restaurant license not displayed. License displayed expired 06/01/2021.
50-09-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee cell phone on shelf in back prep area. Phone moved and stored correctly. **Corrected On-Site**
40-06-5
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor in walk in freezer. Floor under ice machine near front counter. Floor under equipment in drive through area. Floor under drink dispensers in dining area. Wall behind drive through equipment. **Repeat Violation**
36-73-4
Basic - No conspicuously located ambient air temperature thermometer in holding unit. Missing in reach in cooler near drive through window.
05-09-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Cabinets below drink dispensers in dining area. **Repeat Violation**
23-03-4
Basic - Standing water in bottom of reach-in-cooler. Reach in cooler under main make line in kitchen. **Repeat Violation**
29-49-6
Basic - Stored food not covered. Bulk flour container by fryers (missing cover piece). Manager stated he would cover. **Corrective Action Taken**
08B-12-5
50
Feb 20, 2023
Routine - Food
7 minor violations.
View 7 violations
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. On deflector plate of large ice machine near front counter. Also ice chute of both soda machines at drink station in dining area have a build up of debris.
22-20-5
Basic - Accumulation of dead or trapped birds, insects, rodents, or other pests, in control devices. Approximately 12 dead roaches in sticky trap in cabinet at drink station in dining area, manager discarded trap. **Corrected On-Site**
35A-06-4
Basic - Floor soiled/has accumulation of debris. Under large lace machine near front counter. Under both soda machines at drink station in dining area. Under soda machine at drive through window.
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Interior of cabinet with trash can at drink station in dining area.
23-03-4
Basic - Overflowing garbage. Garbage can at drive through window overflowing and collecting on floor, manager corrected during inspection. **Corrected On-Site**
33-14-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach in cooler on cook line next to fryers.
22-16-4
Basic - Standing water in bottom of reach-in-cooler. In reach in cooler in kitchen next to service window. In reach in cooler next to fryers on cook line.
29-49-6
70
Frequently Asked Questions
When was Zaxbys last inspected?
The most recent health inspection at Zaxbys on file is from Jan 5, 2026. The public record contains seven inspections in total.
What is the most common violation at Zaxbys?
Across the inspection record, “nonfood-contact surface soiled with grease” has been cited four times, more than any other issue at Zaxbys.
How does Zaxbys compare to other restaurants in Jacksonville?
Zaxbys most recently scored 70 out of 100, which is lower than the Jacksonville average of 74.
Has Zaxbys' inspection record improved over time?
Results have been roughly steady. Inspections at Zaxbys have averaged around five violations per visit across the recent record.
What does a medium risk rating mean?
A medium risk rating at Zaxbys means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.
How often is Zaxbys inspected?
Based on the inspection history on file, Zaxbys is inspected around two times per year on average.
Nearby Restaurants