Zaxby's #2

4875 Gate Pkwy, Jacksonville, FL 32246
American
Last inspected: Apr 6, 2026
90
Score
Low Risk

Zaxby's #2 appears in inspection records seven times, starting in 2022. On Apr 6, 2026, the health department conducted the most recent visit. A low risk rating suggests inspectors haven't found much to be concerned about lately.

The trend has been favorable: violation counts have eased from around seven violations to closer to three violations per visit over the last few inspections.

“Time/temperature control for safety food” accounts for the largest share of issues, appearing two times across the record.

Compared to the broader Jacksonville restaurant scene, where the average is 74, this is a stronger showing. Overall, the inspection record reads well.

7
Inspections
0
Critical latest
1
Major latest
0
Minor latest
Inspection History
Apr 6, 2026
Complaint Full
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed ice chute and soda nozzle at self dispensing soda machine in dining area soiled. Operator started to clean ice chute and surrounding area during this inspection. Also, cutting board at make station on cook line soiled/stained. **Corrective Action Taken** **Repeat Violation** **Warning** - From follow-up inspection 2026-04-06: At callback ice chute at self dispensing soda machine in dining area soiled. Operator cleaned during this inspection. Cutting boards no change. **Time Extended** **Corrective Action Taken**
22-02-4
90
Feb 2, 2026
Complaint Full
1 critical violation. 4 major violations. 4 minor violations.
View 9 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed boneless chicken wings (104-116F - Hot Holding); in food warmer table on cook line. Operator voluntarily discarded boneless chicken wings. **Corrective Action Taken** **Repeat Violation** **Admin Complaint**
03B-01-6
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed ice chute and soda nozzle at self dispensing soda machine in dining area soiled. Operator started to clean ice chute and surrounding area during this inspection. Also, cutting board at make station on cook line soiled/stained. **Corrective Action Taken** **Repeat Violation** **Warning**
22-02-4
Intermediate - No proof of required state approved employee training provided for employee hired more than 60 days ago. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator unable to provide proof of food safety for some employees hired more than 60 days. Operator provided three food safety training certificates. **Corrective Action Taken**
53B-02-5
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Observed paper towels at hand wash sink in warewashing unable to dispense properly. Operator started to change out dispenser during this inspection. **Corrective Action Taken**
31B-05-4
Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. Observed soap dispenser at hand wash sink on front service line and in prep area unable to dispense soap. Operator worked on it to get it dispenser. **Corrected On-Site**
31B-06-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed exterior of equipment on cook line soiled (fryers, reach-in cooler drawers, reach-in cooler below make station and exterior of reach in freezer) Also, exterior of flour bin soiled. Also, gasket on reach-in cooler below make station soiled with an accumulation of debris. Also, shelf and bracket of shelf above ice cream machine at front service line soiled.
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Observed interior of reach-in coolers and reach-in cooler drawers on cook line soiled/ accumulation of debris.
22-16-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee personal belonging on cutting board on cook line. Employee removed cell phone to properly store. **Corrected On-Site**
40-06-5
Basic - Floor tiles missing and/or in disrepair. Observed diamond plate floor in walk in freezer in disrepair/ buckled up at seam.
36-17-5
47
Jul 23, 2025
Routine - Food
No violations found.
100
May 22, 2025
Routine - Food
5 critical violations. 4 major violations. 5 minor violations.
View 14 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. On make line kitchen, chicken nuggets 127F. Chicken cooked approximately 15 minutes prior. Chicken reheated to 172F. **Corrected On-Site**
03B-01-6
High Priority - Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Cook in kitchen touched bare midsection of body while adjusting shirt/pants with gloved hands and immediately engaged in food preparation without removing gloves and washing hands. Manager coached employee on proper hand washing procedures. Employee washed hands correctly. **Corrective Action Taken**
12A-10-4
High Priority - Employee rubbed hands together for less than 10-15 seconds while washing hands. Employee in kitchen on make line washed hands for approximately three (3) seconds. Manager coached employee on proper hand washing procedures. Employee washed hands correctly. **Corrective Action Taken**
12A-17-4
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Breaker missing on outside faucet on back side of building (blue handled) where no hose is attached. **Repeat Violation** **Admin Complaint**
29-34-4
High Priority - Toxic substance/chemical improperly stored. In cabinet below pass through window, container of powdered chemical stored next to single use white cookie bags. Chemical moved and stored correctly. **Corrected On-Site**
41-10-4
Intermediate - Employee has not received adequate training related to their assigned duties as evidenced by the inability to answer basic food safety questions. Cook working fryers did not know minimum cooking temperature for chicken. Inspector coached employee on temperatures. **Corrected On-Site**
53B-16-4
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of reach in cooler drawers below grill in kitchen. Interior of stand up reach in freezer near grill in kitchen.
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand washing sink at drive through window has skimmer stored inside. Skimmer removed. **Corrected On-Site**
31A-11-4
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. No proof of training for any employee could be provided. **Warning**
53B-01-5
Basic - Cleaned and sanitized equipment or utensils not properly stored. Clean blue ice bucket stored on floor by ice machine. Bucket moved and stored correctly. **Corrected On-Site**
24-07-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Drink on counter of pass through area over single use condiments. Drink moved and stored correctly. **Corrected On-Site**
12B-07-4
Basic - Floors, walls, and/or ceilings not cleaned when the least amount of food is exposed. Floor under equipment in kitchen. Floor under equipment in drive through area. Floor under ice machine near front counter. Wall around triple sink in back kitchen.
36-01-4
Basic - Insect control device installed over food preparation area/clean equipment. By ice machine near front counter, bug light installed above ice scoop. Scoop moved and stored correctly. **Corrected On-Site**
35B-02-4
Basic - Single-service articles improperly stored. Case of plastic jugs stored on floor in dry storage area. Jugs moved and stored correctly. **Corrected On-Site**
25-05-4
25
Feb 12, 2024
Routine - Food
2 critical violations. 2 major violations. 2 minor violations.
View 6 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of splitter at mop sink.
29-42-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw chicken (49-50F - Cold Holding) in reach-in cooler at breading station. Operator stated the chicken was taken out at lunch rush and was out for about 20 minutes. Operator placed raw chicken in walk-in-cooler to chill. **Corrective Action Taken**
03A-02-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on soda dispensing machine in dining area soiled.
22-02-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink at front service line near drive thru area used to dump drinks. Observed ice in hand wash sink. Operator cleaned out hand wash sink. **Corrected On-Site**
31A-11-4
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer Bucket (Quaternary 0ppm) at front service line. Operator emptied and remade solution and tested at 200ppm **Corrected On-Site**
21-08-4
Basic - Floor soiled/has accumulation of debris. Floor between and surrounding fryers soiled/ build up of grease/ accumulation of debris.
36-73-4
55
Jun 26, 2023
Complaint Partial
No violations found.
100
Dec 21, 2022
Complaint Full
1 major violation. 5 minor violations.
View 6 violations
Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Observed hand sink near 3 compartment sink not dispensing paper towels. Manager fixed unit and was dispensing paper towels. **Corrected On-Site** **Repeat Violation**
31B-05-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee drink stored on prep table across from flip top coolers on cook line. Manager removed and stored properly. **Corrected On-Site**
12B-07-4
Basic - Cutting board has cut marks and is no longer cleanable. Observed cutting boards on cook line to be deeply grooved. **Repeat Violation**
14-09-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Observed wet wiping cloth stored on prep table near office. Manager removed and stored properly. **Corrected On-Site**
21-12-4
Basic - Standing water in floor drain/floor drain draining very slowly. Observed faucet on 3 compartment sink with a consistent flow of water leaking. Observed floor drain near 3 compartment sink to have standing water. Manager stated that service has been called to repair clogged drain. **Corrective Action Taken** **Repeat Violation**
29-19-4
Basic - Food stored on floor. Observed box of soda stored on floor next to soda storage rack. Manager removed and stored properly. **Corrected On-Site**
08B-38-4
70

Frequently Asked Questions

When was Zaxby's #2 last inspected?

The most recent health inspection at Zaxby's #2 on file is from Apr 6, 2026. The public record contains seven inspections in total.

What is the most common violation at Zaxby's #2?

Across the inspection record, “time/temperature control for safety food” has been cited two times, more than any other issue at Zaxby's #2.

How does Zaxby's #2 compare to other restaurants in Jacksonville?

Zaxby's #2 most recently scored 90 out of 100, which is higher than the Jacksonville average of 74.

Has Zaxby's #2's inspection record improved over time?

Yes. Recent inspections at Zaxby's #2 have averaged around three violations per visit, down from roughly seven earlier in the record.

What does a low risk rating mean?

A low risk rating at Zaxby's #2 means inspectors found minimal or no significant issues at the most recent visit. Most facilities at this tier have a clean recent inspection report.

How often is Zaxby's #2 inspected?

Based on the inspection history on file, Zaxby's #2 is inspected around two times per year on average.