Zaxby's #1

13973 Village Lake Cir, Jacksonville, FL 32258
American
Last inspected: Jan 5, 2026
37
Score
High Risk

Public records show five inspections at Zaxby's #1 stretching back to 2022. Zaxby's #1 was last inspected on Jan 5, 2026. A high risk rating points to multiple serious findings at the most recent inspection.

Performance has remained roughly level over recent inspections, averaging near 10 violations each time.

“Buildup of food debris/soil residue on equipment door handles” accounts for the largest share of issues, appearing four times across the record.

The city-wide average sits at 74, which Zaxby's #1's 37 doesn't quite reach. Taken together, the history suggests a facility that has struggled with consistency.

5
Inspections
3
Critical latest
3
Major latest
5
Minor latest
Inspection History
Jan 5, 2026
Routine - Food
3 critical violations. 3 major violations. 5 minor violations.
View 11 violations
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. No time mark on Establishment digital timer. Reset by manger. Placed about 5 mins ago. (1 hr hold time. ) **Corrective Action Taken**
03F-02-5
High Priority - Toxic substance/chemical improperly stored. Chemical spray bottle, Degreaser , by package of breads. Moved by manager. **Corrected On-Site**
41-10-4
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vaccum breaker at mop sink missing from split at non-chemical side. **Repeat Violation** **Admin Complaint**
29-42-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at Hand Wash Sink. Kitchen.
31B-02-4
Intermediate - No probe thermometer provided to measure temperature of food products. Establishment has no probe thermometer available.
05-08-4
Intermediate - No soap provided at handwash sink. No soap at Hand Wash Sink. Prep line.
31B-03-4
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. By cookljine. **Repeat Violation**
23-24-4
Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Food prep/service employee wearing bracelets and hand jewelry while engaged in food preparation and service.
13-07-4
Basic - Floor area(s) covered with standing water. Standing water on floor by ice machine.
36-22-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in walk in freezer. By door And under blower. **Repeat Violation**
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled walk in cooler shelves.
23-03-4
37
Feb 4, 2025
Routine - Food
2 critical violations. 5 minor violations.
View 7 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vaccum breaker at mop sink missing from split at non-chemical side.
29-42-4
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cut tomato. 46°. Lettuce 46°. Sliced cheese 44°. Prep top. Items Moved by manager. Cooler settings adjusted by manger. Items placed about 11 am. **Corrective Action Taken**
03A-02-5
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Prep line. **Repeat Violation**
23-24-4
Basic - Ceiling/ceiling tile shows damage or is in disrepair.hole in ceiling tile. Frontline. Per Person In Charge. Work in progress. Re : ice machine removal.
36-32-5
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in walk in freezer. **Repeat Violation**
14-69-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled cooler gaskets. Prep line.
23-03-4
Basic - Standing water in bottom of reach-in-cooler. Standing water in base of kitchen cooler.
29-49-6
58
Jan 17, 2024
Routine - Food
1 critical violation. 6 major violations. 6 minor violations.
View 13 violations
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Cooked chicken , fries at prep line , nuggets not time marked. Cooked chicken in hold unit which uses digital timer not turned on. Person In Charge turned on timer. 1 hr hold time. **Corrective Action Taken**
03F-02-5
Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot , or cold water, at frontline Hand wash sink by drive through. ( supply turned off )
27-16-4
Intermediate - Handwash sink not accessible for employee use at all times. Frontline Hand wash sink , near drive through, blocked with large tray . Per Person In Charge, Establishment does not use this Hand wash sink.
31A-09-4
Intermediate - Handwash sink used for purposes other than handwashing. Utensils, knife , in rear Hand wash sink by faucet. Moved by manager. **Corrected On-Site**
31A-11-4
Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/. About 6 food service employees onsite with no certified food manger present.
53A-05-6
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing at frontline Hand wash sink by drive through
31B-02-4
Intermediate - No soap provided at handwash sink. Missing at frontline Hand wash sink by drive through
31B-03-4
Basic - Single-service articles not stored inverted or protected from contamination. Single Service lids stored u dear , next to plumbing in frontline Hand wash sink cabinet.
25-06-4
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers.
23-24-4
Basic - Equipment and utensils not washed, rinsed and sanitized in the correct order in three-compartment sink. Do not use dishes/equipment not properly sanitized. Three compartment sink , dishwasher not washing utensils in correct order. Wash, rinse, sanitize for 1 second , then rinse again. Manager intervened. **Corrected On-Site**
16-13-5
Basic - Floor soiled/has accumulation of debris. soiled floor by walk in cooler. Cleaned by manager **Corrected On-Site**
36-73-4
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup on floor , on food boxes In walk in freezer.
14-69-4
Basic - No handwashing sign provided at a hand sink used by food employees. Missing at frontline Hand wash sink by drive through
31B-04-4
35
Sep 26, 2022
Complaint Full
1 major violation. 3 minor violations.
View 4 violations
Food Received at Proper Temperature
FL-12
Potentially Hazardous Food Held at Proper Temperature
FL-16
Non-Food Contact Surfaces Clean
FL-23
Approved Thawing Methods Used
FL-31
70
Jul 5, 2022
Routine - Food
1 critical violation. 1 major violation. 7 minor violations.
View 9 violations
High Priority - Toxic substance/chemical improperly stored. Chemical spray bottle over single service cups and bagged sauce. Moved by manager. **Corrected On-Site**
41-10-4
Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled chemical spray bottle at kitchen. Marked by manger. **Corrected On-Site**
41-17-4
Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Multiple in kitchen. **Repeat Violation**
23-24-4
Basic - Dead roaches on premises. One dead roach by Three compartment sink. Cleaned by manager. **Corrected On-Site**
35A-03-4
Basic - Floor soiled/has accumulation of debris.grease build on floor behind cookline fryers.
36-73-4
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soiled interior base of drawer coolers. Soiled exterior of Bulk food container. Soiled reach in cooler gaskets. **Repeat Violation**
23-03-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of reach in cooler. Prep line.
22-16-4
Basic - Standing water in bottom of reach-in-cooler. Standing water in base of reach in cooler. Kitchen.
29-49-6
Basic - Unclean building components, attachments or fixtures. Dusty shelves by fry line above dispatch window.
36-50-4
55

Frequently Asked Questions

When was Zaxby's #1 last inspected?

The most recent health inspection at Zaxby's #1 on file is from Jan 5, 2026. The public record contains five inspections in total.

What is the most common violation at Zaxby's #1?

Across the inspection record, “buildup of food debris/soil residue on equipment door handles” has been cited four times, more than any other issue at Zaxby's #1.

How does Zaxby's #1 compare to other restaurants in Jacksonville?

Zaxby's #1 most recently scored 37 out of 100, which is lower than the Jacksonville average of 74.

Has Zaxby's #1's inspection record improved over time?

Results have been roughly steady. Inspections at Zaxby's #1 have averaged around 10 violations per visit across the recent record.

What does a high risk rating mean?

A high risk rating at Zaxby's #1 means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.

How often is Zaxby's #1 inspected?

Based on the inspection history on file, Zaxby's #1 is inspected roughly once per year on average.