Whits Frozen Custard

185 Murabella Pkwy Ste 4, St. Augustine, FL 32092
Frozen Desserts
Last inspected: Feb 5, 2026
74
Score
Medium Risk

Whits Frozen Custard has been inspected five times since 2022. On Feb 5, 2026, the health department conducted the most recent visit. When a facility lands in medium risk territory, it usually means a mixed inspection result.

Recent inspections have turned up roughly the same number of issues each time, hovering near three violations per visit.

Restaurants in St. Augustine average 81, so Whits Frozen Custard trails the local norm. On the whole, the file is mixed but not concerning.

5
Inspections
1
Critical latest
1
Major latest
1
Minor latest
Inspection History
Feb 5, 2026
Routine - Food
1 critical violation. 1 major violation. 1 minor violation.
View 3 violations
High Priority - Dented/rusted cans present. See stop sale. 2 rusted cans of butterscotch syrup in rack in back of prep area.
01B-01-4
Intermediate - Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. All certifications on site expired in 2025. **Warning**
53B-05-5
Basic - No handwashing sign provided at a hand sink used by food employees. At hand wash station by triple sink, operator corrected during inspection. **Corrected On-Site**
31B-04-4
74
Jun 17, 2025
Routine - Food
2 major violations. 3 minor violations.
View 5 violations
Food Received at Proper Temperature
FL-12
Hands Clean and Properly Washed
FL-08
Food Contact Surfaces Clean and Sanitized
FL-22
Hot and Cold Water Available; Adequate Pressure
FL-25
Approved Thawing Methods Used
FL-31
64
Jun 11, 2024
Food-Licensing Inspection
1 critical violation. 1 minor violation.
View 2 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. ice cream mix (64F - Cold Holding) thawing out in standing water in triple sink, per operator bag was placed in sink 1.25 hours prior, ice cream moved to walk in cooler.
03A-02-5
Basic - Time/temperature control for safety food thawed in an improper manner. ice cream mix (64F - Cold Holding) thawing out in standing water in triple sink, per operator bag was placed in sink 1.25 hours prior, ice cream moved to walk in cooler. **Corrective Action Taken**
06-01-5
82
Apr 12, 2024
Routine - Food
2 critical violations. 1 major violation. 1 minor violation.
View 4 violations
High Priority - Observed: Establishment operating without a license from the Division of Hotels and Restaurants. Operator must obtain a public food service license from the Division of Hotels and Restaurants within 60 days. Submit a license application and payment to DBPR/Bureau of Central Intake Unit, 2601 Blair Stone Rd., Tallahassee, FL 32399-0783. To apply online or obtain an application for license visit http:// www.myfloridalicense.com/DBPR/hotels-restaurants/ Establishment has recently changed ownership and has not yet submitted an application. **Warning** Priority: High Priority
50-08-7
High Priority - Observed: Toxic substance/chemical improperly stored. All purpose cleaner and window cleaner store with single service utensils under front counter. Soap, Lysol, and powder sanitizer stored with single service gloves and paper towels and over fudge and chocolate syrup across from triple sink. Priority: High Priority
41-10-4
Intermediate - Observed: Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Open milk in reach in cooler at front counter, per manager milk was opened yesterday morning. Priority: Intermediate
02C-03-5
Basic - Observed: Food stored on floor. Boxes of ice cream mix in walk in cooler. Container of cookies in walk in freezer, cookies moved. **Corrective Action Taken** Priority: Basic
08B-38-4
64
Dec 7, 2022
Routine - Food
2 major violations. 3 minor violations.
View 5 violations
Intermediate - No certified food manager for establishment. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ At time of inspection establishment has ongoing change of ownership and new ownership has been operating for less than 30 days, person in charge is scheduled for a certified food manager class. **Corrective Action Taken** **Warning**
53A-07-6
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Hand wash sink closest to the three compartment sink out of paper at time of inspection.
31B-02-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee beverage stored on shelf over clean prep table. Operator relocated the employee beverage. **Corrected On-Site**
12B-07-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee phone and charger stored on prep table next to the employee hand wash sink. Operator relocated the employee belongings. **Corrected On-Site**
40-06-5
Basic - Single-service articles not stored inverted or protected from contamination. On the dry storage shelf opposite the walk in cooler, single service plastic ice cream cake containers not inverted or protected. Operator inverted the plastic containers. **Corrected On-Site**
25-06-4
70

Frequently Asked Questions

When was Whits Frozen Custard last inspected?

The most recent health inspection at Whits Frozen Custard on file is from Feb 5, 2026. The public record contains five inspections in total.

How does Whits Frozen Custard compare to other restaurants in St. Augustine?

Whits Frozen Custard most recently scored 74 out of 100, which is lower than the St. Augustine average of 81.

Has Whits Frozen Custard's inspection record improved over time?

Results have been roughly steady. Inspections at Whits Frozen Custard have averaged around three violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Whits Frozen Custard means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Whits Frozen Custard inspected?

Based on the inspection history on file, Whits Frozen Custard is inspected around two times per year on average.