Whataburger

8239 Old Middleburg Road S, Jacksonville, FL 32222

American

Last inspected: Aug 4, 2025

Score

Medium Risk

Across the available record, Whataburger has four inspections on file, the first dated 2022. The newest entry in the record is dated Aug 4, 2025. Medium risk typically reflects a handful of issues that inspectors wrote up but didn't deem critical.

Things have been moving the wrong way, with the rolling count rising from around four violations to closer to seven violations per visit.

“Food-contact surface soiled with food debris” accounts for the largest share of issues, appearing two times across the record.

By comparison, the average Jacksonville facility scores 74, putting Whataburger on the weaker side. On the whole, the file is mixed but not concerning.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Aug 4, 2025

Routine - Food

2 major violations. 5 minor violations.

View 7 violations

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of ice chute on soda machine in lobby soiled. **Repeat Violation**

22-02-4

Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Employee Teresa E. food handler training expired 6/23/25.

53B-14-5

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Multiple gaskets soiled throughout kitchen. Also, hood filters above flat top grill on cook like has grease build up.

23-03-4

Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior bottom of reach in cooler at end of cook line soiled with food debris. Manager had employee begin cleaning bottom of cooler during inspection. **Corrective Action Taken**

22-16-4

Basic - Equipment and utensils not properly air-dried - wet nesting. On rack next to 3 compartment sink has multiple metal pans stacked before properly air drying.

24-08-4

Basic - Floor soiled/has accumulation of debris. Floor under fryers soiled with food/grease build up. Also, floor under back shelf in dry storage has build up.

36-73-4

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup up in both reach in freezer on either side of fryers.

14-69-4

Oct 15, 2024

Routine - Food

1 major violation. 2 minor violations.

View 3 violations

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. In standing reach in freezer, bottom shelf has build up of food debris.

22-02-4

Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. On prep table where food is packaged, employee phone. Manager removed phone. **Corrected On-Site**

40-06-5

Basic - Single-service articles improperly stored. Case of paper towels on ground in storage room by back door. Manager removed from ground. **Corrected On-Site**

25-05-4

Aug 28, 2023

Complaint Full

1 critical violation. 1 major violation. 2 minor violations.

View 4 violations

Hands Clean and Properly Washed

FL-08

Non-Food Contact Surfaces Clean

FL-23

Approved Thawing Methods Used

FL-31

Lighting Adequate; Required Shields in Place

FL-36

Nov 2, 2022

Routine - Food

3 minor violations.

View 3 violations

Basic - Equipment in poor repair. Hood filters over grill missing baffles

14-11-5

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. In reach in freezer under fryer warmer unit

14-69-4

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Underside of warming unit next to fryers around heating lamps.

23-03-4

Frequently Asked Questions

When was Whataburger last inspected?

The most recent health inspection at Whataburger on file is from Aug 4, 2025. The public record contains four inspections in total.

What is the most common violation at Whataburger?

Across the inspection record, “food-contact surface soiled with food debris” has been cited two times, more than any other issue at Whataburger.

How does Whataburger compare to other restaurants in Jacksonville?

Whataburger most recently scored 64 out of 100, which is lower than the Jacksonville average of 74.

Has Whataburger's inspection record improved over time?

No. Recent inspections at Whataburger have averaged around seven violations per visit, up from roughly four earlier in the record.

What does a medium risk rating mean?

A medium risk rating at Whataburger means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Whataburger inspected?

Based on the inspection history on file, Whataburger is inspected roughly once per year on average.

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