Ruta Catracha Restuarante Y Pupuseria

5711 Bowden Rd Ste 12, Jacksonville, FL 32216
Mexican / Latin
Last inspected: Jan 5, 2026
70
Score
Medium Risk

Public records show 11 inspections at Ruta Catracha Restuarante Y Pupuseria stretching back to 2022. The latest inspection on file is from Jan 5, 2026. A medium risk score generally means inspectors found things to fix, though most weren't urgent.

Violation counts have held steady across recent visits, averaging around five violations each.

“Handwash sink used for purposes other than handwashing” comes up most often, recorded three times in the inspection record.

That's lower than the typical Jacksonville restaurant, which scores around 74. Nothing in the record is alarming, but there's room to improve.

11
Inspections
1
Critical latest
1
Major latest
2
Minor latest
Inspection History
Jan 5, 2026
Routine - Food
1 critical violation. 1 major violation. 2 minor violations.
View 4 violations
Approved Thawing Methods Used
FL-31
Lighting Adequate; Required Shields in Place
FL-36
Personal Cleanliness
FL-40
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
70
Jul 31, 2025
Routine - Food
1 critical violation. 2 major violations. 5 minor violations.
View 8 violations
Proper Eating, Tasting, Drinking, or Tobacco Use
FL-06
Hands Clean and Properly Washed
FL-08
Required Records Available; Shellstock Tags/Labels
FL-14
Hot and Cold Water Available; Adequate Pressure
FL-25
Approved Thawing Methods Used
FL-31
Lighting Adequate; Required Shields in Place
FL-36
Personal Cleanliness
FL-40
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
50
Jan 28, 2025
Routine - Food
1 critical violation. 2 minor violations.
View 3 violations
High Priority - Nonfood-grade bags used in direct contact with food. Raw frozen meats stored in direct contact inside nonfood grade bag. Employee removed and properly stored **Corrected On-Site** **Repeat Violation** **Admin Complaint**
14-31-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee phone stored above food prep table. Employee removed **Corrected On-Site**
40-06-5
Basic - In-use tongs stored on equipment door handle between uses. Multiple tongs stored on oven door handle
10-20-4
78
Nov 14, 2024
Routine - Food
No violations found.
100
Sep 16, 2024
Routine - Food
2 critical violations. 3 major violations. 1 minor violation.
View 6 violations
High Priority - Container of medicine improperly stored. Employees medicine stored next to clean equipments and food above prep table in kitchen. Employee removed **Corrected On-Site** **Repeat Violation** **Admin Complaint**
41-07-4
High Priority - Nonfood-grade bags used in direct contact with food. Flour stored in direct contact inside non food grade bag sitting on prep table. Raw meat stored in direct contact inside non food grade bag in walk in cooler **Warning**
14-31-5
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink next to three compartment sink with equipment stored inside **Repeat Violation**
31A-11-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has only 1 food handler employee with no proof of form. Provided operator with form **Repeat Violation** **Warning**
11-26-1
Intermediate - Records/documents for required employee training appear to be falsified. Operator has total of only one food handler employee hired at this location and training certificate provided for employee Desy Chinchilla by SafeStaff has been re-used and previous information on the certificate was written over. Same employee provided another training certificate for same name by SafeStaff but this certificate is a photo copy and missing information **Warning**
53B-11-4
Basic - Time/temperature control for safety food thawed in an improper manner. Raw beef thawing at three compartment sink with no running water at 34F. Employee moved to walk in cooler **Corrected On-Site**
06-01-5
52
Mar 4, 2024
Routine - Food
2 critical violations. 2 major violations. 3 minor violations.
View 7 violations
High Priority - Toxic substance/chemical improperly stored. Window spray bottle cleaner stored on cutting board make table on cook line. Employee removed **Corrected On-Site**
41-10-4
High Priority - Container of medicine improperly stored. Employees Medicine stored above make table reach in cooler next to food on cook line. Employee removed **Corrected On-Site**
41-07-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink next to left side of three compartment sink had items stored inside. Employee removed **Repeat Violation**
31A-11-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 1 food handler employee hired at least 30 days but no proof of the Employee Health Reporting Agreement form during the inspection. **Repeat Violation**
11-26-1
Basic - Food stored on floor. Case of plastic bottle water stored on floor in storage area
08B-38-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of white reach in freezer with soil build up
22-16-4
Basic - Dressing room not provided for employees who must regularly change clothes. Employee phone stored on prep table in kitchen. Employee removed **Corrected On-Site**
40-05-4
52
Nov 14, 2023
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator remodeled kitchen with multiple changes. Spoke to Duke at Plan Review in Tallahassee and operator will need to submit plans with application and menu and provided 60 day call back. **Warning** - From follow-up inspection 2023-11-14: Spoke to Plan Review Department in Tallahassee and no plans or menu have been submitted by operator as of today **Admin Complaint**
51-16-7
90
Sep 6, 2023
Routine - Food
1 critical violation. 7 major violations. 3 minor violations.
View 11 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over cheese in walk in cooler on shelf. Employee properly stored **Corrected On-Site** **Repeat Violation** **Admin Complaint**
08A-05-6
Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator remodeled kitchen with multiple changes. Spoke to Duke at Plan Review in Tallahassee and operator will need to submit plans with application and menu and provided 60 day call back. **Warning**
51-16-7
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Discussed and provided the Employee Health Reporting Agreement form during the inspection. **Corrective Action Taken**
11-26-1
Intermediate - No soap provided at handwash sink. At hand wash sink on front line. Manager provided **Corrected On-Site**
31B-03-4
Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Operator servers under cook egg on Bandeja Paisa dish. Provided consumer advisory sign and operator posted **Corrected On-Site**
02B-02-5
Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Provided operator with Clean-Up of Vomiting and Diarrheal Events handout **Corrected On-Site**
11-27-4
Intermediate - Handwash sink used for purposes other than handwashing. Hand wash sink with knives stored inside Moved by manager. **Corrected On-Site**
31A-11-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand wash sink on front line and employee restroom. Manager provided **Corrected On-Site**
31B-02-4
Basic - Unnecessary items/unused equipment on the premises. Multiple unused equipments due to remodeling in kitchen area. **Repeat Violation**
33-31-5
Basic - Ceiling tile missing. Above hand wash sink at ware washing area
36-36-4
Basic - Single-service articles improperly stored. To go containers stored on floor in dry storage area. Employee properly storing during inspection **Corrective Action Taken**
25-05-4
37
Aug 30, 2022
Complaint Full
3 critical violations. 2 major violations. 8 minor violations.
View 13 violations
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. 1/2 and 1/2 creamer (50F - Cold Holding), stored in flip top 2nd make table on cook line, stored there since over night and has been used today. Ambient temperature at 49F. Unit has standing water in bottom area. Inspector thermometer reading at 51F. Stop sale issued. Advised operator to not stored TCS foods in unit until working properly **Repeat Violation** **Admin Complaint**
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 1/2 and 1/2 creamer (50F - Cold Holding), stored in flip top 2nd make table on cook line, stored there since over night and has been used today. Ambient temperature at 49F. Unit has standing water in bottom area. Inspector thermometer reading at 51F. Stop sale issued. Advised operator to not stored TCS foods in unit until working properly homemade pizza sauce, deli ham, commercially open can mushrooms, ricotta cheese (44-45 F - Cold Holding); garlic butter mixture (88F - Cold Holding). All items stored in 1st make table flip top pizza station, place there from walk in cooler around 11am as per employee and left out and lid was open. Employee closed flip top lid. **Corrective Action Taken** **Warning**
03A-02-5
High Priority - Raw animal food stored over or with unwashed produce. 1. Raw cases of shell eggs stored over unwashed produce on shelf in walk in cooler 2. Raw case of chicken stored on shelf above case of cheese in walk in cooler. Employee properly stored both items **Corrected On-Site** **Repeat Violation** **Admin Complaint**
08A-04-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Mixer blade head soiled with food debris **Repeat Violation**
22-02-4
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. Homemade pizza sauce and cooked wings in 1st make table reach in cooler not date marked. Employee stated prepared 2 days ago
02C-02-5
Basic - Cold holding equipment not maintained in good repair. Do not store time/temperature control for safety food in this unit until the unit is repaired. Ambient temperature at 49F. Unit has standing water in bottom area. Inspector thermometer reading at 51F. Informed operator to not store TCS foods in equipment unit until working properly
14-74-7
Basic - Cutting board has cut marks and is no longer cleanable. 2nd make table cutting board with cut marks
14-09-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee person bag and Bluetooth speaker stored above prep table over food. Employee removed **Corrected On-Site**
40-06-5
Basic - Employee with no hair restraint while engaging in food preparation. Employee prep food with no hair restraint. Employee put on hat **Corrected On-Site**
13-03-4
Basic - Food stored on floor. 1. Case of cabbage stored on floor in walk in cooler 2. Case of fry oil stored on floor in hall way Both items properly stored by employee **Corrected On-Site**
08B-38-4
Basic - Open dumpster lid. In back parking lot area next to restaurant back door
33-16-4
Basic - Unnecessary items/unused equipment on the premises. Unused equipments stored in restroom
33-31-5
Basic - Buildup of food debris/soil residue on equipment door handles. Under side handle of oven door is soiled
23-24-4
35
Jul 22, 2022
Routine - Food
No violations found.
100
Jul 20, 2022
Routine - Food
4 critical violations. 3 major violations. 8 minor violations.
View 15 violations
High Priority - Food in a hermetically sealed container received from an unapproved source. See stop sale. Single can with missing label stored in make table reach in cooler and unable to determine source or product. Stop sale issued **Warning**
01A-16-4
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over milk shake carton containers on shelf in walk in cooler. Employee properly stored **Corrected On-Site** **Warning**
08A-05-6
High Priority - Roach activity present as evidenced by live roaches found. Observed 1 live roach crawling on gasket of black upright reach in fridge in back kitchen area next to three compartment sink **Warning**
35A-05-4
High Priority - Stop Sale issued due to food originating from an unapproved source. Single can with missing label stored in make table reach in cooler and unable to determine source or product. Stop sale issued **Warning**
01B-04-5
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Stored mixer head soiled with food debris
22-02-4
Intermediate - Handwash sink not accessible for employee use at all times. Hand wash sink on left side of three compartment sink area is block by upright white reach in freezer
31A-09-4
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. 1. No paper towel at hand wash sink at left side of three compartment sink area next to white upright reach in freezer 2. Paper towel not dispensing at hand wash sink on front line in between two make tables
31B-02-4
Basic - Carbon dioxide/helium tanks not adequately secured. C02 tank next to right side of make table at kitchen door entrance not secured **Repeat Violation**
51-11-4
Basic - Equipment in poor repair. 1. Black upright reach in fridge in back kitchen area with torn gasket 2. White upright reach in freezer in back hall way with torn gasket
14-11-5
Basic - Food stored on floor. Case of produce cabbage stored on walk in cooler floor. Employee properly stored **Corrected On-Site**
08B-38-4
Basic - In-use tongs stored on equipment door handle between uses. Tong stored on oven door handle on cook line **Repeat Violation**
10-20-4
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Interior micron cook line soiled with old food debris
22-08-4
Basic - No Heimlich maneuver/choking sign posted.
51-13-4
Basic - Silverware/utensils stored upright with the food-contact surface up. Clean stored utensils under prep table stored with food contact surface area stored up
24-18-4
Basic - Single-service articles improperly stored. Case of to go cups stored on floor in back hallway area
25-05-4
27

Frequently Asked Questions

When was Ruta Catracha Restuarante Y Pupuseria last inspected?

The most recent health inspection at Ruta Catracha Restuarante Y Pupuseria on file is from Jan 5, 2026. The public record contains 11 inspections in total.

What is the most common violation at Ruta Catracha Restuarante Y Pupuseria?

Across the inspection record, “handwash sink used for purposes other than handwashing” has been cited three times, more than any other issue at Ruta Catracha Restuarante Y Pupuseria.

How does Ruta Catracha Restuarante Y Pupuseria compare to other restaurants in Jacksonville?

Ruta Catracha Restuarante Y Pupuseria most recently scored 70 out of 100, which is lower than the Jacksonville average of 74.

Has Ruta Catracha Restuarante Y Pupuseria's inspection record improved over time?

Results have been roughly steady. Inspections at Ruta Catracha Restuarante Y Pupuseria have averaged around five violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Ruta Catracha Restuarante Y Pupuseria means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Ruta Catracha Restuarante Y Pupuseria inspected?

Based on the inspection history on file, Ruta Catracha Restuarante Y Pupuseria is inspected around three times per year on average.