Ruta Catracha 504

4238 University Blvd S, Jacksonville, FL 32216
Mexican / Latin
Last inspected: Dec 10, 2025
58
Score
Medium Risk

Ruta Catracha 504 has been inspected 13 times since 2023. Ruta Catracha 504 was last inspected on Dec 10, 2025. A medium risk score generally means inspectors found things to fix, though most weren't urgent.

Recent visits have flagged more than earlier ones: around seven violations per visit lately, up from roughly three violations before.

“No proof provided that food employees are informed” comes up most often, recorded six times in the inspection record.

Ruta Catracha 504's latest score of 58 falls below the Jacksonville average of 74. The inspection history reads as standard for a restaurant of this size.

13
Inspections
1
Critical latest
2
Major latest
4
Minor latest
Inspection History
Dec 10, 2025
Routine - Food
1 critical violation. 2 major violations. 4 minor violations.
View 7 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Cooked eggs (86F - Hot Holding)m stored sitting in bowl next to warmer for approximately 20 mins from after being cook to stay hot held as per employee. Employee reheating **Corrective Action Taken**
03B-01-6
Intermediate - Handwash sink used for purposes other than handwashing. Bowl stored in hand wash sink. Employee removed **Corrected On-Site** **Repeat Violation**
31A-11-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. One new employee hired past few days working with no proof of form. Provided blank form **Corrective Action Taken** **Repeat Violation**
11-26-1
Basic - Carbon dioxide/helium tanks not adequately secured. Single CO2 tanks stored outside food truck not secured
51-11-4
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee plastic drink bottle stored on top of reach in cooler
12B-07-4
Basic - Equipment in poor repair. Multiple reach in cooler with torn gasket **Repeat Violation**
14-11-5
Basic - Food storage container/container lid cracked or broken. Bottom clear storage container in black upright reach in cooler is cracked and has stored food inside
14-38-4
58
Aug 21, 2025
Routine - Food
No violations found.
100
Aug 20, 2025
Routine - Food
6 critical violations. 2 major violations. 7 minor violations.
View 15 violations
High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Observe employee wash and rinse and put equipment away to air dry without sanitizing **Warning**
22-45-4
High Priority - Live, small flying insects found Observed total of 5 live flying insects landing on make table cutting board, clean equipments and floor **Warning**
35A-02-7
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over créme in reach in cooler **Repeat Violation** **Admin Complaint**
08A-05-6
High Priority - Raw sewage on ground of establishment. Observed wastewater leaking on the ground from the hose pipe fitting under the triple sink. Also, waste water leaking on ground from AC pvc pipe condensation resulting in large puddle of water under food truck **Warning**
28-13-5
High Priority - Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. Raw shell eggs - ambient temperature (77F - Cold Holding), stored sitting on prep table, place there approximately 30 mins as per employee from reach in cooler. Employee properly stored away **Corrective Action Taken** **Warning**
03A-03-5
High Priority - Toxic substance/chemical improperly stored. Hand soap container stored over prep raw chicken in hand wash sink. Employee removed raw chicken **Corrected On-Site** **Warning**
41-10-4
Intermediate - Handwash sink used for purposes other than handwashing. Raw prep chicken stored thawing in hand wash sink. Employee removed **Corrected On-Site**
31A-11-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 3 total food handler employees all hired under 60 days and no proof of form **Repeat Violation** **Warning**
11-26-1
Basic - Carbon dioxide/helium tanks not adequately secured. Some CO2 tanks stored outside food truck not secured
51-11-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee phone stored on shelf next to clean equipment's **Repeat Violation**
40-06-5
Basic - Equipment in poor repair. Reach in cooler with torn gasket **Repeat Violation**
14-11-5
Basic - Food stored on floor. Bus tubs of prep cut plantains stored on floor **Repeat Violation**
08B-38-4
Basic - Mobile food dispensing vehicle service opening not kept closed except during food service. Front service window left open
35B-14-4
Basic - Outer openings not protected during operation and vermin and/or environmental cross contamination present. Multiple bus windows are open on food truck with 5 live flying insects present **Repeat Violation**
35B-05-4
Basic - Time/temperature control for safety food thawed in an improper manner. Raw prep chicken stored thawing in hand wash sink. Employee Employee took it to prepare it. **Corrective Action Taken** **Repeat Violation**
06-01-5
23
Jan 15, 2025
Routine - Food
1 critical violation. 1 major violation. 6 minor violations.
View 8 violations
High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw beef stored over rice in make table reach in cooler. Raw shell eggs stored over cooked beans in single door reach in cooler. Employee properly stored all items **Corrected On-Site** **Repeat Violation** **Admin Complaint**
08A-05-6
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has 2 employees with no proof of form. Provided form **Repeat Violation**
11-26-1
Basic - Food stored on floor. Prep bus tubs of food stored on floor
08B-38-4
Basic - Mobile food dispensing vehicle service opening not kept closed except during food service. Operator has multiple bus windows open
35B-14-4
Basic - Time/temperature control for safety food thawed in an improper manner. Frozen foods stored on prep table thawing
06-01-5
Basic - Working containers of food removed from original container not identified by common name. White granulated substance in container not labeled. Employee stated it's sugar
02D-01-5
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee purse stored on prep table next to dry foods
40-06-5
Basic - Equipment in poor repair. Multiple reach in coolers with torn gasket
14-11-5
58
Oct 16, 2024
Routine - Food
No violations found.
100
Aug 21, 2024
Routine - Food
1 major violation.
View 1 violation
Intermediate - - From initial inspection : Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has small black trailer storage with tag #KSYE47 next to food truck with stored dry storage foods and single service items only inside. Discussed with operator to add this trailer to plans **Warning** - From follow-up inspection 2024-08-21: Still the same. Provided operator with application with plans **Time Extended**
51-16-7
90
Aug 20, 2024
Routine - Food
5 critical violations. 5 major violations. 2 minor violations.
View 12 violations
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Shredded cheese, cooked chicken, sour cream (47-51F - Cold Holding); raw shell eggs - ambient temperature (57F - Cold Holding); rice (61F - Cold Holding), all items stored in both make table reach in coolers and flip top area. Items were stored from overnight but employees were in and out of unit and had power interruption with generator for few minutes to disconnect from gas station power outlet due to consumer affair notice. Operator now on generator **Corrective Action Taken** **Warning**
03A-02-5
High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Employee handling tortilla shells from flat top grill after heating up with bare hands and place in container without any additional heating or cooking steps **Warning**
09-01-4
High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Observed employee wash and rinse equipment and out away without sanitizing. Sanitizing solution at 0ppm. Manager intervened. Manager added bleach to water. **Warning**
22-45-4
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately total of 4 live flying insects inside food truck. All windows of bus is open and back door and service window and emergency hatch in ceiling **Warning**
35A-02-6
High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw prep chicken stored over raw prep fish in reach in freezer. Manager properly stored **Corrected On-Site** **Warning**
08A-20-5
Intermediate - Employee washed hands in a sink other than an approved handwash sink. Employee wash hands in three compartment sink area
12A-03-4
Intermediate - Handwash sink used for purposes other than handwashing. Bucket stored in hand wash sink. Employee removed **Corrected On-Site**
31A-11-4
Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. The direct link to the Plan Review page is https://www2.myfloridalicense.com/hotels-restaurants/licensing/plan-review/. Operator has small black trailer storage with tag #KSYE47 next to food truck with stored dry storage foods and single service items only inside. Discussed with operator to add this trailer to plans **Warning**
51-16-7
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator has 3 food handler employees total and no proof of current employees training. All certificates provided are expired or have been altered **Repeat Violation** **Admin Complaint**
53B-01-5
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator has no proof of any forms for any employees **Repeat Violation** **Warning**
11-26-1
Basic - Mobile food dispensing vehicle service opening not kept closed except during food service. Observed approximately total of 4 live flying insects inside food truck. All windows of bus is open and back door and service window and emergency hatch in ceiling
35B-14-4
Basic - Outer openings not protected during operation and vermin and/or environmental cross contamination present. Observed approximately total of 4 live flying insects inside food truck. All windows of bus is open and back door and service window and emergency hatch in ceiling
35B-05-4
26
Feb 21, 2024
Routine - Food
No violations found.
100
Feb 20, 2024
Routine - Food
5 critical violations. 4 major violations. 1 minor violation.
View 10 violations
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Beans (44-45F - Cooling); rice (45-50F - Cooling), stored inside bottom reach in cooler in closed sealed zip lock bags with condensation inside of bag from overnight with no additional prep today as per employee. Stop sale issued. Employee discarded **Repeat Violation** **Admin Complaint**
03D-02-5
High Priority - Employee dried hands on clothes/apron/soiled towel after washing. Observed employee handling cleaning product with gloves on hands and then washing hands with gloves on and drying with towel and then return to handling clean equipments. Reviewed with employee on hand washing procedure **Warning**
12A-18-4
High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled. Observed employee handling cleaning product with gloves on hands and then washing hands with gloves on and drying with towel and then return to handling clean equipments. Reviewed with employee on hand washing procedure **Warning**
12A-09-4
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Beans (44-45F - Cooling); rice (45-50F - Cooling), stored inside bottom reach in cooler in closed sealed zip lock bags with condensation inside of bag from overnight with no additional prep today as per employee. Stop sale issued. Employee discarded **Repeat Violation** **Admin Complaint**
01B-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Fried chicken (79-81F - Hot Holding), stored under heat lamp on cook line, place there after cooking for hot holding today at 7am as per employee. Advised employee to re-heat **Warning**
03B-01-6
Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. Beans (44-45F - Cooling); rice (45-50F - Cooling), stored inside bottom reach in cooler in closed sealed zip lock bags with condensation inside of bag from overnight with no additional prep today as per employee. Stop sale issued. Employee discarded **Repeat Violation** **Admin Complaint**
03D-15-4
Intermediate - Manager or person in charge lacking proof of food manager certification and no other certified food service manager employed at this location. Person in charge unable to show proof of any manager certification and no other certified manager employed at this establishment **Warning**
53A-02-7
Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Operator has several food handler employees hired over 60 days with no proof of any training **Warning**
53B-01-5
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Person in charge unmake to provide any proof of Employee Health Reporting Agreement form during the inspection. **Warning**
11-26-1
Basic - Time/temperature control for safety food thawed in an improper manner. Raw meat stored in three compartment sink thawing at room temperature. Advised employee to open up water to thaw under
06-01-5
30
Nov 13, 2023
Food-Licensing Inspection
5 critical violations. 4 major violations. 7 minor violations.
View 16 violations
High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Cooked beans left on counter since last night when they fishier cooking, stop sale, employee discarded them **Corrective Action Taken**
03D-02-5
High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Employee washed and rinsed container, explained to her and she placed it back in triple sink to be sanitized **Corrective Action Taken**
22-45-4
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. Raw chorizo on shelf above loroco flower, employee rearranged freezer above cooler **Corrected On-Site**
08A-02-6
High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Beans
01B-02-5
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. 50f tacos above fill line, prep unit, employee voluntarily discarded them **Corrective Action Taken**
03A-02-5
Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. Left on prep table all night
03D-15-4
Intermediate - No probe thermometer provided to measure temperature of food products.
05-08-4
Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Cashier
11-26-1
Intermediate - Water pressure lacking at fixtures that require the use of water. Hand sink
27-17-4
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Jacket on top of cans, front of food truck, employee rearranged **Corrected On-Site**
40-06-5
Basic - Food stored on floor. Container with sugar by driver side, employee placed it on shelf **Corrected On-Site**
08B-38-4
Basic - No Heimlich maneuver/choking sign posted.
51-13-4
Basic - Single-service articles improperly stored. To go cups on floor by driver seat, employee moved them **Corrected On-Site**
25-05-4
Basic - Wet wiping cloth not stored in sanitizing solution between uses. On prep table
21-12-4
Basic - Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open container above customer drink, employee closed it **Corrected On-Site**
12B-12-5
Basic - Working containers of food removed from original container not identified by common name. White powdery on shelf, bulk container, employee wrote sugar **Corrected On-Site**
02D-01-5
22
Sep 26, 2023
Routine - Food
No violations found.
100
Aug 22, 2023
Routine - Food
1 critical violation.
View 1 violation
Food and Non-Food Contact Surfaces Designed and Constructed
FL-50
86
May 22, 2023
Routine - Food
No violations found.
100

Frequently Asked Questions

When was Ruta Catracha 504 last inspected?

The most recent health inspection at Ruta Catracha 504 on file is from Dec 10, 2025. The public record contains 13 inspections in total.

What is the most common violation at Ruta Catracha 504?

Across the inspection record, “no proof provided that food employees are informed” has been cited six times, more than any other issue at Ruta Catracha 504.

How does Ruta Catracha 504 compare to other restaurants in Jacksonville?

Ruta Catracha 504 most recently scored 58 out of 100, which is lower than the Jacksonville average of 74.

Has Ruta Catracha 504's inspection record improved over time?

No. Recent inspections at Ruta Catracha 504 have averaged around seven violations per visit, up from roughly three earlier in the record.

What does a medium risk rating mean?

A medium risk rating at Ruta Catracha 504 means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Ruta Catracha 504 inspected?

Based on the inspection history on file, Ruta Catracha 504 is inspected around five times per year on average.