Pollo Tropical #98

3777 East Tamiami Trail, Naples, FL 34112

Mexican / Latin

Last inspected: Dec 11, 2025

Score

Medium Risk

Pollo Tropical #98 has been inspected 10 times since 2022. The most recent visit was on Dec 11, 2025. When a facility lands in medium risk territory, it usually means a mixed inspection result.

Performance has remained roughly level over recent inspections, averaging near two violations each time.

When inspectors have written things up, “ice buildup in reach-in freezer and/or walk-in freezer” has been the most frequent reason, cited four times.

That's lower than the typical Naples restaurant, which scores around 81. Taken together, the history looks like that of a busy facility working through the usual inspection cycle.

Inspections

Critical latest

Major latest

Minor latest

Inspection History

Dec 11, 2025

Routine - Food

2 critical violations.

View 2 violations

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. On the rack above the grill, chicken (127F - Hot Holding). Operator moved the chicken to the grill to reheat. **Corrective Action Taken**

03B-01-6

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In an ice bin at the front counter cut tomatoes (46F - Cold Holding). Operator sunk the container of cut tomatoes into the ice. **Corrected On-Site**

03A-02-5

Jul 28, 2025

Routine - Food

2 minor violations.

View 2 violations

Basic - Equipment in poor repair. The hinge on the bottom door to the reach in cooler next to the tumbler is broken, the door gasket is in disrepair.

14-11-5

Basic - Walk-in cooler/freezer shelves with rust that has pitted the surface. The shelving in the reach in cooler next to the tumbler is rusted and the costing is chipping off.

14-17-4

Feb 17, 2025

Routine - Food

No violations found.

100

Sep 18, 2024

Routine - Food

1 minor violation.

View 1 violation

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice is building up on the walk-in freezer door and door frame. **Repeat Violation**

14-69-4

Mar 1, 2024

Complaint Full

1 minor violation.

View 1 violation

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. There is a buildup of ice around the walking freezer door. **Repeat Violation**

14-69-4

Dec 8, 2023

Complaint Full

1 critical violation. 4 minor violations.

View 5 violations

High Priority - Employee rubbed hands together for less than 10-15 seconds while washing hands. An employee handled raw chicken then washed their hands in under 10 seconds for the entire procedure.

12A-17-4

Basic - Cooked, whole-muscle, intact beef steak not reaching 145 degrees Fahrenheit on the top and bottom surface. Whole muscle Beef (134F - Cooking), there is no consumer advisory. Operator moved the beef back to the grill, beef 162F cooking. **Corrected On-Site**

03C-57-5

Basic - Equipment in poor repair. The gasket on the bottom door of the reach in cooler between the ice machine and the marinator is torn. **Repeat Violation**

14-11-5

Basic - Floor tiles missing and/or in disrepair. There are multiple broken floor tiled in front of the walk-in freezer door.

36-17-5

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. There is a buildup of ice around the freezer door. **Repeat Violation**

14-69-4

Nov 29, 2023

Routine - Food

1 major violation. 2 minor violations.

View 3 violations

Intermediate - Handwash sink used for purposes other than handwashing. An employee filled a spray bottle at the hand washing sink next to the prep sink in front of the kettle.

31A-11-4

Basic - Equipment in poor repair. The gasket on the bottom door of the reach in cooler between the ice machine and the marinator is torn.

14-11-5

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. There is a buildup of ice on the walk-in freezer door and door frame.

14-69-4

Jul 17, 2023

Routine - Food

1 critical violation. 1 minor violation.

View 2 violations

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In the walk-in cooler, marinating half chichens (44F). Per operator chicken prepped less than four hours ago, operator added ice to the marinade bin for rapid cooling. **Corrective Action Taken**

03A-02-5

Basic - Wet mop not stored in a manner to allow the mop to dry. There is a wet mop stored on an overturned mop bucket. Operator hung the mop. **Corrected On-Site**

42-01-4

Jan 20, 2023

Routine - Food

2 critical violations. 2 major violations. 1 minor violation.

View 5 violations

Supervisor/Person in Charge Present

FL-01

Employee Health Policies Present

FL-03

Food Obtained from Approved Sources

FL-11

Warewashing Facilities Maintained and Used

FL-24

Approved Thawing Methods Used

FL-31

Jul 8, 2022

Routine - Food

3 critical violations.

View 3 violations

High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. In the walk in cooler, black beans (54F - Cooling). The black beans were prepared 7/7/22 per the date labels. See stop sale.

03D-02-5

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. In the walk in cooler, black beans (54F - Cooling). The black beans were prepared 7/7/22 per the date labels.

01B-02-5

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In the drop in cold hold on the front line black bean and corn salsa (45F - Cold Holding). Operator iced the black bean corn salsa. **Corrective Action Taken**

03A-02-5

Show all 10 inspections Show less

Frequently Asked Questions

When was Pollo Tropical #98 last inspected?

The most recent health inspection at Pollo Tropical #98 on file is from Dec 11, 2025. The public record contains 10 inspections in total.

What is the most common violation at Pollo Tropical #98?

Across the inspection record, “ice buildup in reach-in freezer and/or walk-in freezer” has been cited four times, more than any other issue at Pollo Tropical #98.

How does Pollo Tropical #98 compare to other restaurants in Naples?

Pollo Tropical #98 most recently scored 74 out of 100, which is lower than the Naples average of 81.

Has Pollo Tropical #98's inspection record improved over time?

Results have been roughly steady. Inspections at Pollo Tropical #98 have averaged around two violations per visit across the recent record.

What does a medium risk rating mean?

A medium risk rating at Pollo Tropical #98 means the most recent inspection turned up a handful of issues that the health department wrote up but did not classify as critical.

How often is Pollo Tropical #98 inspected?

Based on the inspection history on file, Pollo Tropical #98 is inspected around three times per year on average.

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