Pollo Tropical #92
Last inspected: Jan 5, 2026
39
Score
Inspectors have visited Pollo Tropical #92 11 times, with records going back to 2022. Pollo Tropical #92 was last inspected on Jan 5, 2026. A high risk tier suggests the facility had a rough recent inspection, with multiple violations on record.
Violation counts have held steady across recent visits, averaging around four violations each.
When inspectors have written things up, “time/temperature control for safety food” has been the most frequent reason, cited two times.
Compared to other West Palm Beach restaurants (averaging 79), there's room to close the gap. Diners may want to scan the inspection details before deciding to visit.
11
Inspections
5
Critical latest
0
Major latest
1
Minor latest
Inspection History
Jan 5, 2026
Routine - Food
5 critical violations. 1 minor violation.
View 6 violations
Supervisor/Person in Charge Present
FL-01
Employee Health Policies Present
FL-03
Hands Clean and Properly Washed
FL-08
Food Received at Proper Temperature
FL-12
Required Records Available; Shellstock Tags/Labels
FL-14
Equipment Adequate to Maintain Product Temperature
FL-29
39
Jul 7, 2025
Routine - Food
2 critical violations.
View 2 violations
Employee Health Policies Present
FL-03
Food Received at Proper Temperature
FL-12
64
Nov 15, 2024
Routine - Food
1 critical violation. 1 minor violation.
View 2 violations
Equipment, Food and Non-Food Contact Surfaces Approved
FL-35
Lighting Adequate; Required Shields in Place
FL-36
78
Nov 14, 2024
Routine - Food
7 critical violations. 1 major violation. 3 minor violations.
View 11 violations
High Priority - Roach activity present as evidenced by live roaches found. 1 live roach crawling over sealed box with cutlery on storage room outside walk in freezer 1 live roach crawling on the floor on storage room outside walk in freeze Operator removed roach ; advised operator to clean and sanitize area. **Admin Complaint**
35A-05-4
High Priority - Dented/rusted cans present. See stop sale. In dry storage area dented can of guava paste. Operator discarded **Warning**
01B-01-4
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee washed Dirty dishes then when to open steam machine with food inside without washing hands. Discussed with operator who spoke with employee. Employee washed hands **Corrected On-Site** **Warning**
12A-13-4
High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. An opened bag with Raw chicken stored above a bag with French fries reach in freezer next to fryer. Operator moved French fries to higher shelf. **Corrected On-Site** **Warning**
08A-02-6
High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Raw chicken over raw pork Operator moved pork to higher shelf. **Corrected On-Site** **Warning**
08A-20-5
High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Observed inside reach in cooler across from fryer a container with cooked plantains not time mark. Written on the time as a public health control form. Per operator product stored for approximately 1 hour. Operator timed marked **Corrected On-Site** **Warning**
03F-02-5
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Hot box on cook line about steam table Cooked chicken 118F hot holding Hot box next to fryer cooked plantains 14F hot holding, , French fries 120F hot holding . Per operator products stored for approximately 20 minutes. Operator reheated to 165F+ **Corrected On-Site** **Warning**
03B-01-6
Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. Pantry cooler Sliced Cheese at 2:37pm(52F cooling) since 1pm at 3:13 pm same. At this current cooling rate product will not cool to 41F within 4 hours. Operator moved to walk in cooler **Corrective Action Taken** **Warning**
03D-15-4
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Approximately 20 ceiling tiles in dining room soiled. **Warning**
36-34-5
Basic - Hole in or other damage to wall. Baseboard around the storage outside walk in freezer is damage, holes throughout. **Warning**
36-24-5
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed peppers stored over tortillas inside walk in cooler. And unwashed romaine lettuce over sauces Operator moved tortillas and romaine **Corrected On-Site** **Warning**
08B-17-4
27
Jul 24, 2024
Complaint Full
1 critical violation. 1 minor violation.
View 2 violations
Required Records Available; Shellstock Tags/Labels
FL-14
Lighting Adequate; Required Shields in Place
FL-36
78
Apr 24, 2024
Complaint Full
2 critical violations.
View 2 violations
High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Employee left drive thru window position, walked into kitchen/walk-in cooler, returned to cook line with raw chicken, placed to cook on cook line, returned to drive thru, removed gloves and then handled ready to eat sauces and unwrapped single service articles without washing hands. Discussed with Operator. Operator discussed with employee who then washed hands. **Corrected On-Site**
12A-12-4
High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. At drive thru; employee touched face/rubbed eyes with bare hand and then put on gloves to handle clean tongs and unwrapped single service fry container to fill with fries and place in customer bag without washing hands. Discussed with Operator. Operator discussed with employee who then washed hands. **Corrected On-Site**
12A-25-4
74
Feb 16, 2024
Routine - Food
1 critical violation. 2 minor violations.
View 3 violations
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At front line; potato fries (116F - Hot Holding). Operator stated potato fries were reheated prior to being placed in holding unit less than 1 hour prior, discarded. **Corrective Action Taken**
03B-01-6
Basic - Floor area(s) covered with standing water. At walk-in cooler; standing water on floor. Operator removed water. **Corrected On-Site**
36-22-4
Basic - Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. At prep area; sanitizer bucket filled with sanitizing solution stored on top of steamer. Operator removed. **Corrected On-Site**
21-44-1
78
Oct 2, 2023
Routine - Food
1 critical violation. 2 minor violations.
View 3 violations
High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. At mop sink; splitter added with hose attached, no vacuum breaker. **Repeat Violation** **Admin Complaint**
29-42-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. At rice storage container; scoop handle laying in rice. Operator removed. **Corrected On-Site**
10-01-5
Basic - Standing water in bottom of reach-in-cooler. At front counter low boy reach in cooler; standing water in bottom.
29-49-6
78
May 11, 2023
Complaint Full
1 critical violation. 7 minor violations.
View 8 violations
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing on one hose Bibb of splitter at mop sink.
29-34-4
Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin. White plastic ice deflector .
22-20-5
Basic - Ceiling/ceiling tile shows damage or is in disrepair. One tile in hallway by walk in cooler area.
36-32-5
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Several water damaged ceiling tiles in dining room, ceiling tiles soiled with dust,grease on cook line,
36-34-5
Basic - Equipment in poor repair. Reach in cooler door missing 1 door handle on cooler under front counter.
14-11-5
Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Large spoon in standing water in plastic container at prep table. Water temperature 78 f. Explained and employee dumped the water. **Corrected On-Site**
10-07-4
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Chicken cooler racks.
22-16-4
Basic - Ice scoop handle in contact with ice at ice bin at front counter. Manager stored handle above ice. **Corrected On-Site**
10-08-5
61
Apr 19, 2023
Routine - Food
2 critical violations. 3 minor violations.
View 5 violations
High Priority - Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. Swiss (49F - Cooling) at 3:10 since 3:00 - 49F at 3:30. At current rate of cooling product will not reach 41F with remaining 1.5hrs - pan lined with aluminum foil - Operator moved to blast chiller to quick chill. **Corrective Action Taken**
03D-06-5
High Priority - Time/temperature control for safety food reheated for hot holding not reaching 165 degrees Fahrenheit for 15 seconds within 2 hours. Hot box by triple sink - pork (153F - Reheating) at 2:40 since 1:30 - 153F at 3:15- at current rate of reheating food will not reach 165F within remaining 15 minutes- operator placed in steamer to reheat to 165F.
03E-02-5
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee Coffee over range with soup on cook range. Operator removed.
12B-07-4
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Scoop handle in rice bin. Ice scoop in ice bin with handle submerged in ice. Operator stored with handle up. **Corrected On-Site**
10-01-5
Basic - Working containers of food removed from original container not identified by common name. Flour and salt container not labeled. Informed operator to label storage bins.
02D-01-5
64
Jul 22, 2022
Routine - Food
1 minor violation.
View 1 violation
Basic - Wall soiled with accumulated dust. Observed above triple sink in ware washing area. Discussed with operator
36-27-5
95
Frequently Asked Questions
When was Pollo Tropical #92 last inspected?
The most recent health inspection at Pollo Tropical #92 on file is from Jan 5, 2026. The public record contains 11 inspections in total.
What is the most common violation at Pollo Tropical #92?
Across the inspection record, “time/temperature control for safety food” has been cited two times, more than any other issue at Pollo Tropical #92.
How does Pollo Tropical #92 compare to other restaurants in West Palm Beach?
Pollo Tropical #92 most recently scored 39 out of 100, which is lower than the West Palm Beach average of 79.
Has Pollo Tropical #92's inspection record improved over time?
Results have been roughly steady. Inspections at Pollo Tropical #92 have averaged around four violations per visit across the recent record.
What does a high risk rating mean?
A high risk rating at Pollo Tropical #92 means the most recent inspection flagged either critical violations or a substantial number of smaller ones. Diners may want to read the violation details before deciding to visit.
How often is Pollo Tropical #92 inspected?
Based on the inspection history on file, Pollo Tropical #92 is inspected around three times per year on average.
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